Additional Features & Functions; Remove A Device Owner; App Permissions; Managing Storage - Western Digital My Cloud Home Duo User Manual

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Additional Features & Functions
▪

Remove a Device Owner

▪

App Permissions

Remove a Device Owner
The removal of a Device Owner can only be done through the
device – this cannot be done through software. This process does not delete data
and each user still has access to their content.
1. Press and hold the Reset button for a duration of 30 to 50 seconds.
Warning!
and the Device Owner!
2. This function will demote the Device Owner to a Device User.
3. The next new user to go through the
device owner.
App Permissions
By default, the My Cloud Home mobile app enables access to the following features
of your mobile device:
▪ Photos, Notifications, Background App Refresh and Cellular Data.
iOS:
▪
Android:
Important Note:
Cloud Home mobile app uses a Wi-Fi
To access these settings, follow these steps:
1. Access the My Cloud Home mobile app.
2. Tap the
Settings
3. Under the
4. This will open the My Cloud Home mobile app permissions section of the
operating system specific to your mobile device. Follow the directions from the
operating system to change these settings.

Managing Storage

The My Cloud Home Duo device allows for disk configuration changes through the
MyCloud.com web app - this functionality is not available through the Mobile App
or Desktop App.
Caution!
Any change to the disk configuration will erase all data on the device.
▪
My Cloud Home device
My Cloud Home / My Cloud Home Duo
User Manual
Holding the Reset button for 60 seconds or more will delete all data, all Device Users
Camera, Contacts, Location, Phone, Storage and Notifications.
By default Cellular Data is
icon on the right side of the bottom menu bar. Then Tap the
More
icon.
section, Tap the option
APP SETTINGS
does not support any special disk configurations.
▪ Managing Storage
▪ RMA - Replacing a Drive
software setup process
used for transferring content. The My
not
®
connection for this purpose.
Manage Settings
Additional Features & Functions
Reset Button on the
becomes the
.
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