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Warranty
Guarantee - Unvented hot water cylinder
The OSO stainless steel inner vessel is guaranteed against material defect or manufacturing faults for a period of 10 years from the date of purchase.
Important: When installing water treatment equipment adding chemicals (inhibitors) such as hypochlorite the warranty is void.
All other parts including, but not limited to factory fitted electrical elements (damage caused by lime scale excluded), thermostats and valves are guaranteed against material defects or
manufacturing faults for 2 years from the date of purchase. In the event of a replacement component being required OSO Hotwater will supply such part(s) free of charge and freight
paid, on condition that the defective component is delivered, fright paid to OSO Hotwater within 2 weeks of written notice being given to OSO Hotwater of the defect. Such replacement
parts shall be guaranteed under the terms of this guarantee to the unexpired period of the aforementioned 2 year period.
This warranty is conditional upon the OSO cylinder being installed in compliance with the OSO Installation & Maintence Instructions, all current legislation, codes of practice and regula-
tions governing the installation of unvented hot water cylinders in force at the date of installation and provided that:
1.
The water supply to the cylinder shall be in accordance with European Council Directive 98/83 EC at the date of installation and not be fed from a private water supply. Pay special
attention to:
Chloride content:
Sulphate content:
Combination Chloride/sulphate:
2.
The OSO cylinder is filled with water before turning the electricity supply on to the heater elements.
3.
If the newly fitted water heater is not in regular use then it must be flushed through with fresh water for at least 15 minutes (open at least one hotwater tap) once per week, during a
period of at least 4 weeks.
4.
The mains water supply complies with EU standards current at the date of installation and is not fed with water from a private supply.
5.
The OSO unvented cylinder has not been modified in any way other than by OSO Hotwater and is only used for the storage of potable water.
6.
No factory fitted parts have been removed for unauthorised repair or replacement.
7.
Defects caused by frost, excess pressure, salt dehardner process, trancient voltage, lightning strikes or incorrect installation, repair or use, are not covered by this warranty. A labora-
tory evaluation of possible defects can be ordered by the user, however the user must pay for this where the above mentioned conditions have not been fulfilled. Evidence of the
purchase date and the date of supply must also be submitted with your claim.
This guarantee does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss or damage. This guarantee is offered as an extra
benefit and does not affect your statutory rights as a consumer.
IMPORTANT WHEN FITTING UNIT:
1. The water heater should be installed in a room equipped with gully. Otherwise a water shut-off valve with sensor must be fitted.
2. Maximum cold water inlet pressure is 6 bar. A pressure reduction valve must be fitted if necessary.
3. The overflow pipe from the safety valve must be frost free, uninterruptable and have an inner diameter of at least 18 mm. It must be led to a gully at a declining angle .
Please note: Manufacturer responsibility for any consequential damage only applies when the above statements has been followed. OSO recommends that the water heater is fitted by
authorized personnell.
GENERAL USE - IMPORTANT:
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
I S O 9 0 0 1 : 2 0 0 8
Max. 250 mg/l
Max. 250 mg/l
Max. 300 mg/l (in total)
•
I S O 1 4 0 0 1 : 2 0 0 4
Forandringer forbeholdes / Subject to change without notice
•
O H S A S 1 8 0 0 1 : 2 0 0 7
15
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