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7. Check for UPnP: For remote access to work, UPnP has to be enabled on your DVR and it has
to be enabled and supported on your router. Check your router's documentation to confirm
whether UPnP is supported. Otherwise, an alternative to UPnP is port forwarding which can be
done by following a video tutorial for the HDCVI system.
To find this video, go to
To contact Amcrest support, please do one of the following:
o
Visit
http://amcrest.com/contacts
o
Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538
International Callers (Outside of US): +1-713-893-8956
USA: 713-893-8956
Canada: 437-888-0177
UK: 203-769-2757
o
Email Amcrest Customer Support
Web Interface Walkthrough
The web interface several different options:
Live – Allows you to access real-time video and camera options. You can also control PTZ and
image settings, as well as view cameras in full screen.
Video – Allows you to view, search and playback recorded videos retained in the system's hard
drive. Alarm – Allows you to view and search live alarm information and notifications. You can
also configure alarm event actions in this menu.
: Allows you to search and backup video data via an external USB or flash drive.
BACKUP
: Allows you to configure resolution and display output settings.
DISPLAY
AUDIO – Located on the next page, allows you to configure audio announcements and import audio
files.
http://www.amcrest.com/videos/
and use the email form
support@amcrest.com
and find the video by clicking Playlists.
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