Blood Glucose Or Ketone Error Messages - Abbott FreeStyle Libre User Manual

Display What It May Mean
Glucose Your Sensor is too
Reading hot or too cold .
Unavailable
Sensor The Sensor was
Already in started by another
Use Reader .
Check Sensor The Sensor tip may
not be under your
skin .
Replace The System has
Sensor detected a problem
with your Sensor .
67
ART34745-008_rev-A_manual.indd 67-68
What To Do
Move to a location where the
temperature is appropriate and
scan again in a few minutes .
A Sensor can only be scanned
by the Reader that started it .
Scan the Sensor again with the
Reader that started it . Or, apply
and start a new Sensor .
Try to start your Sensor again . If
Reader displays "Check Sensor"
again, your Sensor was not
applied properly . Apply and
start a new Sensor .
Apply and start a new Sensor .

Blood Glucose or Ketone Error Messages

Error
What It May Mean
Message
E-1
The temperature is
too hot or too cold
for the Reader to
work correctly .
E-2
Reader error .
What To Do
1 . Move the Reader and test
strips to a location where the
temperature is within the test
strip operating range . (See
test strip instructions for use
for the appropriate range) .
2 . Wait for the Reader and test
strips to adjust to the new
temperature .
3 . Repeat the test using a new
test strip .
4 . If the error reappears, contact
Customer Service .
1 . Turn off the Reader .
2 . Repeat the test using a new
test strip .
3 . If the error reappears, contact
Customer Service .
68
3/28/17 1:37 PM