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If the replacement vehicle has been kept beyond the term of the
permitted loan period (as noted above), you will be responsible
for any additional charges incurred for the extended period. If
you cannot fulfil the nominated vehicle Hire terms and
conditions, or circumstances prevent you from qualifying to hire
the vehicle, and alternative mobility arrangements are more
appropriate, then onward travel arrangements or hotel
accommodation will be provided instead. The vehicle hire
agreement will be between you and the relevant supplier and will
be subject to that supplier's Terms and Conditions. These will
usually require or include (amongst other things):
• Production of a full driving licence valid at the time of issue of
the hire vehicle.
• Limits on acceptable endorsements.
• Limitations on the availability and, or engine capacity of the
replacement vehicle.
• A deposit, e.g. for fuel.
• Drivers to be aged at least 21 years depending on Country,
and to have held a full driving licence for at least 12 months.
Onward or Home Journey
If following a Breakdown Incident that occurs more than 80 km
(50 miles) from your place of residence, your Vehicle cannot be
repaired at the roadside on the same day of the Breakdown
Incident, Aston Martin Emergency Assistance will cover:
• The costs of the journey from the place of the Breakdown
Incident to the nearest Dealer.
• The costs of a replacement vehicle as outlined above.
• Where necessary, taxi costs for one journey to the nearest
accessible train station or airport, for you and your
passenger(s).
• Where necessary, the costs of a first class train journey for you
and your passenger(s). If the train journey exceeds six hours,
the cost of a scheduled flight (Business Class) for you and your
passenger(s).
Aston Martin Emergency Assistance will reimburse you for
reasonable costs incurred relating to the above, upon receipt of a
claim letter from you, detailing the circumstances of the claim,
along with receipts for all transport costs claimed. All claim letters
must be directed to Aston Martin Emergency Assistance at Aston
Martin Customer Service, Aston Martin Lagonda Limited,
Banbury Road, Gaydon, Warwick, CV35 0DB. Only costs directly
connected with the Breakdown Incident will be covered.
The refund process to you shall be managed by Aston Martin
Emergency Assistance.
C.7
Aston Martin Assistance
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