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Chapter 6
Troubleshooting Cisco MeetingPlace Express
Right-click on the desktop.
Step 3
From the menu, select New Terminal. This brings up a terminal session.
Step 4
At the prompt, enter /root/.security/unimmunize.sh.
Step 5
At the prompt, enter passwd mpxadmin. This tells the server to set a new password for the user called
Step 6
mpxadmin.
At the New password prompt, enter a new password. For security purposes, the password is displayed as
Step 7
asterisks.
Note
At the Retype new password prompt, re-enter the same password again.
Step 8
At the prompt, enter /root/.security/immunize.sh.
Step 9
On the desktop, click RedHat > Network Services.
Step 10
Click Log out.
Step 11
Recovering the System Administrator Password Used in the End-User Interface
and the Administration Console
If you forget the password that you created for the system administrator account, which is used in the
Administration Center, follow these steps to reset it:
Procedure
Log in to the Cisco MeetingPlace Express operating system as the mpxadmin user.
Step 1
At the password prompt, enter the mpxadmin password. (If you have forgotten the mpxadmin password,
Step 2
first follow the steps in the
The Cisco MeetingPlace Express operating system desktop appears.
Right-click on the desktop.
Step 3
From the menu, select New Terminal. This brings up a terminal session.
Step 4
At the prompt, enter userutil -p admin <newpassword>, where newpassword is the new password.
Step 5
This tells the server to set a new password for the End-User Interface and Administration Center user
called admin.
On the desktop, click RedHat > Network Services.
Step 6
Click Log out.
Step 7
About Accessing the System
This section describes what to do if you have problems accessing the Cisco MeetingPlace Express
system.
OL-6665-02
You may see a message that the password you entered is bad. Ignore this message.
"Recovering the mpxadmin Password" section on page
Administrator's Installation, Upgrade, and Troubleshooting Guide for Cisco MeetingPlace Express Release 1.1
About Accessing the System
6-2.)
6-3
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