Cisco MeetingPlace Express Troubleshooting Manual page 18

Helpful Information
Table 6-2
Code
(Dec)
2260993 0x228001
2260994 0x228002
2260995 0x228003
Module Numbers and Corresponding System Component
Some error messages refer to a module number but do not give the name of the corresponding system
component.
The following is an example of an error message:
11/11 15:13:37.13 MAJ 0x70041 0/2, "siupdown.cc", 265 (0x8, 0, 0, 0)
Restarting due to software module failure, module = 8
In the second line of this example, it says module = 8, which, based on
was caused by the Voice User Interface.
Table 6-3
Administrator's Installation, Upgrade, and Troubleshooting Guide for Cisco MeetingPlace Express Release 1.1
6-18
Important Exception Codes in Cisco MeetingPlace Express (continued)
Code
(Hex) Severity
MINOR
MINOR
MINOR
converts the module numbers to system component names.
Chapter 6
Display Text
Connection to web conferencing
service restored.
Error connecting to web
conferencing service. Trying
again...
Lost connection to web
conferencing service. Trying
again...
Troubleshooting Cisco MeetingPlace Express
Comments
Successfully reconnected to
the web conferencing server.
Recommended Action:
No action required.
Trying to reconnect to the web
conferencing server.
Recommended Action:
None needed as long as the
"Connection to web
conferencing service restored"
message is logged subsequent
to this message.
If that message is not logged,
then the system may need to be
restarted or serviced.
Trying to reconnect to the web
conferencing server.
Recommended Action:
None needed as long as the
"Connection to web
conferencing service restored"
message is logged subsequent
to this message.
If that message is not logged,
then the system may need to be
restarted or serviced.
Table 6-3, indicates that the error
OL-6665-02