Table of Contents

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Title
Service Manual, LPCR2
Doc
Service Product Drawing
Type
Doc
Released
State
This document is electronically signed in the Physio-Control, Inc. Product Lifecycle Management
(PLM) System. Approvals can be obtained from the PLM system which displays the selected
approvers, their approval roles, and approval dates.
PROPRIETARY AND CONFIDENTIAL DOCUMENT FOR PHYSIO-CONTROL, INC. USE ONLY. This
document is property of Physio-Control and may not be used, reproduced, published or
disclosed to others without authorization from Physio-Control.
Attachments (Optional):
1. Added supported Wi-Fi frequency, 2.4 GHz and noted 5 GHz is not a supported frequency.
2. Added Warranty Void Letter template PNs for Tire 2 countries.
7000545 Revision A
Doc
3323299
ID
State Date
Owner
Qty
Change Description
1 of
Page
104
Doc
B
Rev
11/14/2017
Corporate
Pages
Page Sequencing

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Do you have a question about the LIFEPAK CR2 and is the answer not in the manual?

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Donna Bitler
April 29, 2025

The green light is no longer blinking and every so many minutes it will beep 3 times. (LifepakCR2). The battery does not expire until November and the pad next year (2026). Wondering what the alarm is about.

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Summary of Contents for Physio Control LIFEPAK CR2

  • Page 1 (PLM) System. Approvals can be obtained from the PLM system which displays the selected approvers, their approval roles, and approval dates. PROPRIETARY AND CONFIDENTIAL DOCUMENT FOR PHYSIO-CONTROL, INC. USE ONLY. This document is property of Physio-Control and may not be used, reproduced, published or disclosed to others without authorization from Physio-Control. Owner...
  • Page 2: Table Of Contents

    Serial Label Information ............................... 10 Symbols ..................................10 General Danger and Warnings Statements ......................... 12 LIFEPAK CR2 Defibrillator Description.......................... 15 LIFEPAK CR2 Defibrillator Specifications ........................15 CR2 Device Description ..............................20 Physical Description and Features ..........................20 Functional Descriptions..............................21 Modes of Operation ..............................
  • Page 3 Applying Updates with USB connection ........................54 Monitor Update Status ..............................59 View Software Version ..............................61 Viewing LIFEPAK CR2 Log Files ............................63 View Log from LIFENET System ............................ 63 View Log from LIFELINK ............................... 65 View WCT Log ................................68 Post AED Event Services ..............................
  • Page 4 4 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Replacement Procedure ..............................85 Supply and Replacement Parts ............................ 85 Lid Replacement ................................86 Handle or Carrying Case Replacement......................... 87 USB Cover Replacement .............................. 88 Battery Replacement ..............................
  • Page 5: Preface

    Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Preface This Service manual describes how to support the following tasks for the LIFEPAK CR2 defibrillator: • Connecting to LIFELINK or LIFENET System • Confirming connectivity • Checking self-test results •...
  • Page 6 LIFENET Device Agent, Operating Instructions PCO file Physio Case Object file, a data format for a combination of device data and user-entered data. Data in this format can be imported and exported by Physio-Control data management applications. SmartDesk Data Solutions Technical Support Wireless Configuration Tool is a software Application to configure Wi-Fi connection in the LIFEPAK CR2®...
  • Page 7: Contacting Physic-Control

    11811 Willows Road NE Redmond, WA 98052-2003 USA Telephone: 425.867.4000 Toll Free (USA only): 800.442.1142 Fax: 1.425.867.4861 Internet: www.physio-control.com Physio-Control Operations Netherlands B.V. Galjoenweg 68 6222 NV Maastricht The Netherlands Physio-Control Australia Pty Ltd Suite 4.01 15 Orion Road Lane Cove...
  • Page 8: Service Personnel Qualifications

    800 442 1142 https://lifelink.lifenetsystems.com Service Personnel Qualifications Service technicians must be properly qualified and thoroughly familiar with the operation of the LIFEPAK CR2 defibrillator. They must meet at least one of the following requirements (or the equivalent): • Physio-Control Service Depot technicians •...
  • Page 9: Recycling Information

    99512-0000XX* NOTE: * XX in the PN and REF can be different on each unit depending on the order configuration of the device. Warranty To obtain a detailed warranty statement, contact your local Physio-Control representative or go to www.physio- control.com Tamper Proof Label If the tamper-proof label shown below is broken or missing, the warranty may be void.
  • Page 10: Safety - Technical Description

    For reference, the general danger and warning statements from the LIFEPAK CR2 Defibrillator Operating Instructions, 3321515. d) A brief description of the LIFEPAK CR2 Defibrillator and its functions, and the device’s significant physical and performance characteristics. e) Information concerning circuit diagrams, component lists available for authorized service representatives...
  • Page 11 11 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State SYMBOL DESCRIPTION Consult instructions for use Warning, high voltage General warning Single use only Not made with natural rubber latex Use By date shown: YYYY-MM-DD (on electrodes) Expiration date: YYYY-MM-DD (on battery) Do not recharge battery Lithium manganese dioxide battery...
  • Page 12: General Danger And Warnings Statements

    Serial number Part number General Danger and Warnings Statements For reference, the following are the general danger and warning statements found in the LIFEPAK CR2 Defibrillator Operating Instructions, 3321515. Explosion Hazard Do not use this defibrillator in the presence of flammable gases or anesthetics.
  • Page 13 Do not rapidly key EMS radios on and off. Refer to Separation Distances (on page Error! Bookmark not defined.) for recommended distances of equipment. Contact Physio-Control Technical Support if assistance is required. Possible Electrical Interference This defibrillator should not be used adjacent to or stacked with other equipment.
  • Page 14 14 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Possible Electrical Interference Using cables, electrodes, or accessories not specified for use with this defibrillator may result in increased emissions or immunity from electromagnetic or radio frequency interference (RFI) which could affect the performance of this defibrillator or of equipment in close proximity.
  • Page 15: Lifepak Cr2 Defibrillator Description

    LIFEPAK CR2 Defibrillator Description The LIFEPAK CR2 defibrillator is designed for indoor and outdoor use in a stationary environment. Fully automatic and semi-automatic models are available. After the electrode pads are applied, the fully automatic model evaluates the heart rhythm and, if a shockable rhythm is detected, delivers a shock without any responder assistance. The semi- automatic model evaluates the heart rhythm but requires the responder to press the shock button if a shockable rhythm is detected.
  • Page 16 16 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Defibrillator Waveform Biphasic Truncated Exponential with voltage and duration compensation for patient impedance. Patient Impedance 10 to 300 ohms. If the detected impedance is outside this range, the Range user is prompted to check the electrode pads and connector.
  • Page 17 17 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Biphasic waveform at 200 joules, nominal PATIENT I1 (A) I2 (A) I3 (A) I4 (A) (MS) (MS) IMPEDANCE (Ω) 58.1 21.0 20.9 10.6 30.0 14.8 14.8...
  • Page 18 18 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Shock Ready Time Note: These times apply for a device that has just reached a low battery state (Readiness indicator has stopped flashing). Fully automatic device: The time to charge to 360 joules after electrode pads are applied is 35 seconds or less.
  • Page 19 19 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Battery Operating 0° to 50°C (32° to 122°F) Temperature Long-term Storage 0° to 25°C (32° to 77°F) Temperature Short-term Storage -30° to 60°C (-22° to 140°F) for up to 1 week Temperature Relative Humidity 5 to 95% non-condensing...
  • Page 20: Cr2 Device Description

    20 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State CR2 Device Description Physical Description and Features Four Control 7000545 Revision A...
  • Page 21: Functional Descriptions

    State Date 11/14/2017 State Functional Descriptions The LIFEPAK CR2 defibrillator is a portable, battery-powered therapeutic device. It consists of the following components: • One PCB – the printed circuit board controls defibrillator functions, including ECG signal processing, mode control, rhythm and motion analysis, energy storage capacitor charging, impedance sensing, voice prompting, generation of biphasic defibrillation waveform, and patient event recording.
  • Page 22: Modes Of Operation

    22 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Modes of Operation Operation Description Open the Lid AED turns on and starts talking. LANGUAGE Allows user to change the voice prompts to different language if a dual-language is Button installed on the device.
  • Page 23: Battery And Time

    4. Each battery maintains a real-time clock in UTC-0 time. All real time events on the CR2 will be converted to local time from LIFENET System webpages, log file, event file and reports based on the device’s location. 5. There is no battery status indicator on the LIFEPAK CR2 device. See Battery Maintenance for more information.
  • Page 24: Connectivity Module

    5. If patient care is transferred to emergency medical personnel, electrode pads can be transferred to another LIFEPAK defibrillator (except LIFEPAK 500). Connectivity Module The LIFEPAK CR2 defibrillator has a built-in connectivity module that can connect to LIFELINK or LIFENET System using Wi-Fi, or Cellular, or USB connection. •...
  • Page 25: Device Communication

    25 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State If this number is present, the device has Wi-Fi If this additional pair of ID and IC numbers is present, the device has cellular capability and the SIM card is activated.
  • Page 26 11/14/2017 State The LIFENET ® System is a cloud-based platform designed by Physio-Control for Pre-Hospital and Hospital. It provides a complete software infrastructure that supports all LIFEPAK devices and 3 party products to: • Share critical patient data and reduce time-to-treatment for STEMI patients.
  • Page 27 11/14/2017 State Wireless Configuration Tool The Wireless Configuration Tool is a computer application created by Physio-Control to help customers store Wi-Fi settings on the CR2 device so that the device can communicate with either LIFENET or LIFELINK. LIFENET Device Agent LIFENET®...
  • Page 28 28 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State DT EXPRESS™ Data Transfer Software DT Express Data Transfer Software is used to download patients’ cases from LIFEPAK devices to PCO data format. CODE-STAT™...
  • Page 29 29 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State AED Event Viewer AED Event Viewer is a Mobile/PC Application to view AED event data from a specific incident, route data to CODE- STAT, and trigger LIFENET Alert Client Software.
  • Page 30: Initial Device Setup Overview

    30 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Initial Device Setup Overview The following diagram describes the initial device setup steps performing by the customers upon receiving the CR2. The printed literatures within the shipping box are designed to help the customers to perform device setup to bring the device to Ready state.
  • Page 31: Cr2 Trainer Device Description

    CR2 Trainer Device Description CR2 Trainer Device Overview The LIFEPAK CR2 Trainer, AED Training System, provides realistic training in the use of the LIFEPAK CR2 defibrillator without the actual charge and discharge of electrical energy. The trainer is recommended so users can practice using the LIFEPAK CR2 defibrillator in simulated cardiac arrest situations.
  • Page 32: Cr2 Trainer Service

    LIFEPAK CR2 Trainer will have a one year limited warranty. • Future software updates will be orderable from Physio-Control pre-loaded on a USB device. The customer can use the USB device to reprogram trainers. Each new software update will have a unique part number for order.
  • Page 33: Data Management Solution

    33 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 3323900-080 21250-000007 ASSY, LID, LOCALIZED, TRAINER, LPCR2, FRENCH 3323900-100 21250-000008 ASSY, LID, LOCALIZED, TRAINER, LPCR2, DUTCH 3323900-120 21250-000009 ASSY,LID,LOCALIZED,TRAINER,LPCR2,ES-SPAIN-LATAM 3323900-180 21250-000010 ASSY, LID, LOCALIZED, TRAINER, LPCR2, SWEDISH 3323900-200 21250-000011 ASSY, LID, LOCALIZED, TRAINER, LPCR2, DANISH...
  • Page 34: Connectivity

    NOTE: CR2 supports 2.4 GHz Wi-Fi frequency. It does not support 5 GHz frequency. Download and Install Wi-Fi Configuration Tool Overview: Wi-Fi Configuration Tool is a PC application made by Physio-Control to help customers connect Physio- Control devices to the Wi-Fi network so that the devices can communicate with LIFENET system. This procedure describes how to download and install Wi-Fi Configuration Tool.
  • Page 35: Store Wi-Fi Settings On Cr2

    35 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 5. Follow the onscreen instructions to finish installing Wi-Fi Configuration Tool. 6. If an older version is detected during the installation, remove the previous version and repeat from step 3. Store Wi-Fi Settings on CR2 Overview: The CR2 has no screen and keyboard, to setup Wi-Fi configuration on CR2, the Wi-Fi Configuration Tool software application is used from a computer, and a USB cable is used to transfer the Wi-Fi settings to the CR2.
  • Page 36 36 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State This Wi-Fi Configuration Tool is intended to reach LIFENET product servers. When using this tool to test connectivity in LIFELINK or LIFENET test server, you must enter the test server URL in the tool. To do so, in the country field, select United States and then press Ctrl + F10.
  • Page 37 37 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 4. Get your Proxy Server information from IT and enter into the following page so that the Wi-Fi Configuration Tool can reach the LIFELINK or LIFENET website. NOTE: The Wi-Fi Configuration Tool will only store Proxy Server information on the computer;...
  • Page 38 38 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 5. Connect the USB cable between the CR2 and computer. 7000545 Revision A...
  • Page 39 39 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 6. Open the CR2 lid. 7. Follow the onscreen instructions from the Wi-Fi Configuration Tool. 8. After selecting a Wi-Fi network name and entering Security key, click Test Connection to test if the CR2 can communicate with the Wi-Fi network hotspot and reach LIFENET System.
  • Page 40 40 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 9. If the Connection Test Failed screen appears, follow the 5 common solutions on the screen to resolve the issue. CR2 MAC address Note: If customer’s IT needs to know the MAC address of CR2, use a wrong password for the Wi-Fi network and let Test Connection failed, the CR2 MAC address will be displayed in Connection Test Failed window.
  • Page 41 41 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 7000545 Revision A...
  • Page 42 42 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 11. Click Next when Update successful screen appears. 12. For a site has multiple CR2s that need to connect to LIFENET, select Configure Another Device. Otherwise, select Close the Lid, disconnect the USB cable, and Close Wi-Fi Configuration Tool.
  • Page 43: Confirm Connection To Lifelink Or Lifenet

    43 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Note: A multiple Wi-Fi networks can be stored in CR2 by repeating above procedure. The CR2 will be automatically detect and connect to whichever Wi-Fi network is in the range. Confirm Connection to LIFELINK or LIFENET Overview: After the Wi-Fi settings have been stored in the CR2, perform this procedure at the intended CR2 location to make the CR2 check in to LIFELINK or LIFENET.
  • Page 44: Check Cr2 Device Readiness Status

    44 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 2. Open the lid. 3. Wait until the voice prompts start and then press and hold the LANGUAGE and CHILD MODE buttons simultaneously. 4.
  • Page 45 45 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State • From LIFELINK login: Go to the Equipment page and verify that the CR2 status is “Ready” in green. • From LIFENET login: Go to the Devices page and verify that the CR2 status is “Ready” in green. 7000545 Revision A...
  • Page 46: Monthly Auto-Check-In

    46 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Monthly Auto-Check-In Overview: This session explains how often and when the CR2 will send device data to LIFELINK or LIFENET System to update device status. The CR2 will send data when any of the following events occur: 1.
  • Page 47: Change Or Remove Wi-Fi Settings On The Cr2

    47 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 4. If the CR2 loses connectivity and misses the monthly Auto-Check-In to LIFELINK or LIFENET System, the Device Readiness status will be set to Outdated. To fix the Outdated status, refer to Confirm Connection to LIFELINK or LIFENET to perform manual check-in.
  • Page 48 48 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 7000545 Revision A...
  • Page 49 49 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 5. To remove Wi-Fi settings from the CR2, select More Options > Erase all Wi-Fi settings from the device > Next. The Wi-Fi settings on the CR2 will be erased and the Update Successful screen will appear. 6.
  • Page 50: Change Setup Options Or Update Software

    Change Setup Options or Update Software Overview: All LIFEPAK CR2 devices are shipped with customer-defined settings, e.g., language, therapy energy level, CPR Settings, and other options. If a customer wants to change the factory default settings or update the software, the changes must be made through LIFELINK or LIFENET System.
  • Page 51 51 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 4. Click on icon to open Software and Setup Options page 5. Select a profile (settings and software version are site-specific) 6. In the profile page, click on Edit Setup Options 7000545 Revision A...
  • Page 52 52 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 7. Then make changes to the setup options, and click on Save 8. To print or keep a record of site setup options, click on 9.
  • Page 53 53 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 10. To see which devices are linked to this profile, click the 'View Devices' icon, Steps (using LIFENET login as an example) 1. Login to LIFENET (both customers’ accounts or service accounts can perform this function) 2.
  • Page 54: Applying Updates With Wi-Fi Or Cellular Connection

    54 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Applying Updates with Wi-Fi or Cellular Connection Updates are not applied to CR2 until CR2 check-in to LIFELINK or LIFENET Systems. CR2 with access to a wireless connection or cellular network will check-in to LIFELINK or LIFENET automatically once a month.
  • Page 55 55 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Steps: 1. If LIFENET Device Agent has been download to the computer before, skip to Step 4 2. To download LIFENET Device Agent, login to LIFELINK -> Resource Center -> Connection Tools -> LIFENET Device Agent ->...
  • Page 56 56 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State NOTE: When using this tool to test LDA in LIFELINK or LIFENET test server, you must enter the test server URL in the tool. To do so, in the country field, select United States and then press Ctrl + F10. This should pop-up an input box where you can type in the test server URL.
  • Page 57 Released State Date 11/14/2017 State 6. Click Next in the Device List window ® 7. Select LIFEPAK CR2 Defibrillator and click Next, 8. Connect the USB cable from the CR2 to the computer, then open device lid 7000545 Revision A...
  • Page 58 58 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 9. If it is first time using LDA with CR2 USB cable, the USB driver software will be automatically installed to the computer. Then trying to establish the connection between LDA and CR2 via USB cable. During this time, following screen appears.
  • Page 59: Monitor Update Status

    59 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 11. When download is complete, the following screen appears. Monitor Update Status Overview: All CR2 devices of the same model will have the same profile (software version and setup options) to ensure consistent device behavior across one site (the settings are site-specific;...
  • Page 60 60 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Monitor Update Status from LIFELINK: 1. Login to LIFELINK website 2. Click on Sites from left menu 3. Highlight a site and click to open the Site view 4.
  • Page 61: View Software Version

    61 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Monitor Update Status from LIFENET: To check if update has been applied to the device, from Assets -> from View Assets by dropdown menu -> select Device software configuration ->...
  • Page 62 62 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State View device software version from LIFENET System 1. login to LIFELINK System 2. click Assets 3. Select View Assets by Device software configuration 4.
  • Page 63: Viewing Lifepak Cr2 Log Files

    State Date 11/14/2017 State Viewing LIFEPAK CR2 Log Files Overview: To view CR2 device log files, service personnel will need to have LIFENET or LIFELINK accounts. View Log from LIFENET System From My Network menu, click Devices. In the Actions column, select the device row and click to open the View Device Log page.
  • Page 64 64 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State There are four types of Device Logs for viewing, depending on the LIFENET System user role. Not all logs are available for viewing in all roles. For the LIFENET Account Support User role, all logs are available for viewing. 1.
  • Page 65: View Log From Lifelink

    View Log from LIFELINK View Device Log: For connected LIFEPAK CR2 devices, the Device Log can be viewed from the LIFELINK website. 1. Test Log – provides information about internal tests that are automatically run on the device including test type, test results, and fault codes.
  • Page 66 66 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Device Log 7000545 Revision A...
  • Page 67 67 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State View AED Usage Log: The AED Usage Log shows data such as the device model and serial number, event date, and the date post event reports were sent to the Post Event Report Recipient (if applicable).
  • Page 68: View Wct Log

    68 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 4. The AED Event Log Item window shows the Event detail for date, time, SN, and Site Name. View WCT Log Overview: When the CR2 cannot connect to LIFELINK of LIFENET, there is a communication log in the WCT which will provide service more information for troubleshooting connection errors.
  • Page 69 69 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 4. When the Connect to Wi-Fi Network screen appears, select Advanced Setup, and Next 7000545 Revision A...
  • Page 70 70 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 5. Select Read LIFEPAK CR2 diagnostic data, and Next to see Communication Details 7000545 Revision A...
  • Page 71: Post Aed Event Services

    71 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 6. If customer needs support with connection issues, instruct the customer to copy the log entries into a text file: • selecting the first line in the log window, •...
  • Page 72 72 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State NOTE: 1. The “AED in Use” notification email will only be sent to Program Coordinator who is assigned in LIFELINK. 2. The “AED Post Event” email will be sent to the Medical Direcor with two reports attached in the email: CPR report and Event Log Report.
  • Page 73 73 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 3. CPR Report Example: 7000545 Revision A...
  • Page 74: Lifenet Aed Event Service For Ems Customers

    74 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 4. Event Log Example: 5. If the customer wants to see continuous wave form summary (ECG data), follow Case 3 below to download Post Event data from the CR2 to the computer.
  • Page 75: Using Dt Express Data Transfer Software To Download An Aed Event

    Case 3 (non-connected CR2 or USB-only CR2): For non-connected LIFEPAK CR2 devices, including USB-only, if customers purchase AED Post-Event Service, an FSR will be sent on-site to use DT EXPRESS to manually download the AED Event from the CR2. The DT EXPRESS version which supports the CR2 is 6.1 or greater.
  • Page 76 76 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Prerequisites: • Computer with internet connection • DT EXPRESS 6.1 or greater installed on computer • CR2 that has been used in a patient event Required Tools: •...
  • Page 77 77 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 2. Click QUIK-STEP. 7000545 Revision A...
  • Page 78 78 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 3. Select LIFEPAK™ CR2 AED from Download Wizard. 4. Connect USB cable from CR2 to computer. 7000545 Revision A...
  • Page 79 79 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 5. Open CR2 lid and wait for download to complete. 7000545 Revision A...
  • Page 80 80 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 6. Select desired files to download, and click Next>. NOTE: The default setting of DT EXPRESS is set to only show unsent cases. To see the cases that have been sent to LIFENET system from the computer, contact Smartdesk to get a batch file, LPCR2DownloadUnsentFilesOnlyUI_Disable.bat, to modify the registry key.
  • Page 81: Preventive Maintenance

    11/14/2017 State 7. The Downloaded PCO files will be stored in this location: C:\ProgramData\Physio-Control\Resuscitation Suite\10\Download\. The PCO files can be manually imported to CODE-STAT for viewing. 8. If a viewer prefers to have the case in PDF format, select Export to export the case to PDF files. The export folder is pre-configured in Configuration Properties.
  • Page 82: Device Daily, Weekly, And Monthly Tests

    82 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State NOTE: • Self-test pass: 3 audible tones sound and the green Readiness indicator is flashing every 6 seconds through a small hole located on top of the lid, the self-test has been completed and passed. •...
  • Page 83: Battery Maintenance

    - Ped test Battery Maintenance Overview: There is no battery status indicator on the LIFEPAK CR2 device. The battery status is monitored through a combination of self-tests, automatic email notifications to the owner with battery status for connected devices, and voice prompt diagnostics.
  • Page 84 84 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State • Battery Status: For devices that are connected to LIFENET System, the battery status can be viewed on the LIFENET website in the Device view with LIFENET service role. •...
  • Page 85: Performance Inspection Procedure (Pip)

    Overview: The Performance Inspection Procedure (PIP) is a set of manual and computer assist test procedures. The PIP is used for an operational, closed-case evaluation of the LIFEPAK CR2 defibrillator to determine if the defibrillator is operating within the required specifications. The PIP will be performed in a regularly scheduled preventive maintenance routine.
  • Page 86: Lid Replacement

    86 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Catalog Number Description 3323374-000 11141-000165 Kit, Replacement Battery LPCR2 3323372 11101-000021 Replacement Electrode Kit (Leonhard Lang) 3323375-000 11512-000001 Kit, Replacement, Lid, LPCR2 3323376-000 11512-000002 Kit, Replacement, Handle, LPCR2 3323377-000...
  • Page 87: Handle Or Carrying Case Replacement

    87 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Handle or Carrying Case Replacement To replace the Handle or Carrying Case: 1. Remove three screws from the handle. 2. Replace the handle with a new handle or with a carrying case. 3.
  • Page 88: Usb Cover Replacement

    88 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State USB Cover Replacement Install USB Cover onto Rear Case by inserting prong into small hole and push it all the way in. Battery Replacement To replace the Battery: 1.
  • Page 89: Troubleshooting

    89 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Refer to OI, “Replacing the Electrodes” for the proper steps to replace the electrode tray. NOTE: When the electrodes are used or expired, the Readiness indicator will not flash until the electrode tray is replaced. When a new electrode tray is installed, and after closing the lid, the Readiness indicator will flashes every 6 seconds.
  • Page 90: No Voice Prompt

    90 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Start CR2 Readiness light is not flashing Open the Lid Can you hear voice prompt? Replace Battery Open the Lid Can you hear voice prompt? Press Two buttons Language + Child...
  • Page 91: Unable To Establish Usb Connection To A Computer

    6. Check if a COM port is automatically assigned to the CR2 7. If no COM port is assigned to the CR2, reboot the computer and repeat the steps. When LIFEPAK CR2 USB Port is visible, proceed to Wi-Fi Configuration ToolWi-Fi Configuration Tool or LIFENET Device Agent tasks.
  • Page 92: Connection Failed

    92 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 2. If Wi-Fi connection from the smart phone is working, check that the Wi-Fi settings on the CR2 are correctly entered. Refer to Store Wi-Fi Settings on CR2 or Change or Remove Wi-Fi Settings on the CR2 for details.
  • Page 93 93 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State After completion of "Wi-Fi Connection Initiated", and attempt to establish a Wi-Fi connection to Connection In Progress LIFENET. During connection attempt, device beeps every 5 seconds. If Wi-Fi connection cannot be established from Unable to Establish Wi-Fi CR2 to Wi-Fi access point.
  • Page 94: Error Codes

    94 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State An error has occurred while attempting to connect LIFENET Connection Error to LIFELINK or LIFENET System. Contact SmartDesk for support. Once LIFENET connection has been established. First HTTP response is an OK.
  • Page 95 95 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 0x40040 AOKLOGGEREVENT_AdcCalibrationFail 0x40041 AOKLOGGEREVENT_WakeUpAlarm7DayTimeout 0x41700 SHOCKEVENT_OverVolt 0x41701 SHOCKEVENT_DumpTmrExp 0x41705 SHOCKEVENT_ChargeCmpltVcapChkFail 0x41706 SHOCKEVENT_EnergyCalibrationCrcFailed 0x41707 SHOCKEVENT_EnergyCalibCalculationFailed 0x41708 SHOCKEVENT_ChargeTimedOut 0x42108 PREPROCEVENT_EcgCalibrationCrcFailed 0x42109 PREPROCEVENT_DeltaZCalibrationCrcFailed 0x4210A PREPROCEVENT_ImpedanceCalibrationCrcFailed 0x4210B PREPROCEVENT_EcgCalibCalculationFailed 0x4210C PREPROCEVENT_DeltaZCalibCalculationFailed...
  • Page 96 96 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 0x4252A STEVENT_IsoRelayCloseFail 0x4252C STEVENT_IsoRelayOpenFail 0x42536 STEVENT_HBridgePhs1CondFail 0x42538 STEVENT_HBridgePhs2CondFail 0x4253A STEVENT_ChargeRateFail 0x4253C STEVENT_VCapSysAokMeasureFail 0x4253E STEVENT_VCapFlbckAokMeasureFail 0x42540 STEVENT_RamCompleteFail 0x42542 STEVENT_SpeakerFail 0x42544 STEVENT_SwLidFail 0x42546 STEVENT_SwOnOffFail 0x42548 STEVENT_SwShockFail 0x4254A STEVENT_SwLangFail...
  • Page 97: Tables Of Useful Information

    97 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State Tables of useful information LIFENET System URL This is LIFENET System URL in each country. Use this list for customer’s Proxy server whitelist exemption. Country Country Code...
  • Page 98: List Of Declaration Of Conformity Documents

    HIPAA Security Information for the LIFENET® System List of Reference Document and Tool Name Location LIFEPAK CR2 Defibrillator eCentral or http://www.physio-control.com/ Operating Instructions, 3321515 LIFEPAK CR2 Getting Started eCentral or http://www.physio-control.com/ Guide, 3321528 LIFEPAK CR2 Wireless Setup eCentral or http://www.physio-control.com/ Guide, 3322174 LIFENET System Help File (PDF) From website, Click Help >...
  • Page 99: Wi-Fi Signal Noise Ratio (Snr)

    99 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State LIFELINKcentral Help (PDF) From website, Click > Contents > LIFELINKcentral Help (PDF), then save it to your computer. • Wi-Fi Configuration Tool Download Wi-Fi Configuration Tool from LIFELINK account, select Resource Center, and then select Wi-Fi Configuration Tool, and click on to download.
  • Page 100: System Context Diagram

    100 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State System Context Diagram 7000545 Revision A...
  • Page 101: System Component View

    101 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State System Component View 7000545 Revision A...
  • Page 102 102 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 7000545 Revision A...
  • Page 103: Sample Warranty Void Letter

    Customer Number: ______ Dear [Name]: On [Date], Physio-Control, Inc. has confirmed that this device was not used in accordance with applicable operating instructions or was not used in the intended environment or setting; specifically the device was [enter specific failure circumstance]. As such, Physio-Control is unable to certify the long-term reliability of a device subjected to this condition.
  • Page 104 104 of Title Service Manual, LPCR2 Page Service Product Drawing 3323299 Type Released State Date 11/14/2017 State 3330033_A: Cust Ltr Warranty Void, CR2, Danish 3330034_A: Customer Letter, Warranty Void, CR2, Chinese 3331868_A: Customer Letter, Warranty Void, LPCR2, Simplified Chinese 3332134_A: Cust Ltr Warranty Void, LPCR2, Arabic 3332135_A: Cust Ltr Warranty Void, LPCR2, Greek 3332136_A: Cust Ltr Warranty Void, LPCR2, Hebrew 3333060_A: Cust Ltr Warranty Void, LPCR2, Hungarian...

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