Problem solving guide
General problems with the washing machine
Problem
Fabric conditioner is not
completely dispensed
or too much water
remains in the
compartment.
At the end of the
programme there is still
liquid in the capsule.
There is water next to
the capsule in the fabric
conditioner
compartment.
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Cause and remedy
The siphon tube is not correctly positioned or is
clogged.
Clean the siphon, see "Cleaning and care -
Cleaning the detergent dispenser drawer".
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault.
For technical reasons a small amount of water will
remain in the capsule.
The Cap sensor was not activated or an empty
capsule was not removed at the end of the last
programme.
Make sure that you remember to activate the Cap
sensor the next time you insert a capsule.
Remove and then dispose of the empty capsule at
the end of each programme.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.