Assistance
Don't hesitate to ask us for assistance with anything you feel has not
been fully addressed. It might expose an area we did not realise was an
issue!
What happens with your complaint?
Guardian will keep a log of any complaints received, together with details
of their resolution.
What If We Can't Resolve It Between Us ?
An unresolved complaint can become a dispute, and this would need an
independent arbiter. The process would be guided by the Australian
Standard on Complaints and Disputes, and agreed between both parties
at each stage.
© GIS Australasia Pty Limited
Responsibility: Customer Support
QMS- 2030 User Manual Development
GIS 440 Guardian 2030 User Instructions
Initial Release: 18 April 2019
Only electronic copy on server is controlled
Version 1.0
Current Release: 18 April 2019
Page 18 of 40
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