Guardian Interlock Systems 2030 User Manual
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Guardian Interlock Systems 2030 User Manual

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Guardian Interlock Systems Australasia Pty Limited
8/11 Packard Ave, Castle Hill, NSW 2154
Email:
admin@guardianinterlock.com.au
GUARDIAN 2030 INTERLOCK
Servicing is your responsibility. A "SvcLckxxhr"
message indicates the number of hours until your interlock
will go into LOCKOUT. Ensure that you arrange for service
to be completed prior to this time.
PULL OVER TO THE SIDE OF THE ROAD BEFORE
© GIS Australasia Pty Limited
Responsibility: Customer Support
QMS- 2030 User Manual Development
USER MANUAL
NOTICES
ROAD SAFETY
PROVIDING A RETEST
GIS 440 Guardian 2030 User Instructions
Initial Release: 18 April 2019
Only electronic copy on server is controlled
ABN 47 062 932 932
Tel: (02) 8853 6200
Fax: (02) 8853 6201
Version 1.0
Current Release: 18 April 2019
Page 1 of 40

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Summary of Contents for Guardian Interlock Systems 2030

  • Page 1 ROAD SAFETY PULL OVER TO THE SIDE OF THE ROAD BEFORE PROVIDING A RETEST GIS 440 Guardian 2030 User Instructions © GIS Australasia Pty Limited Version 1.0 Responsibility: Customer Support Initial Release: 18 April 2019...

  • Page 2: Table Of Contents

    Service Centres ..............4 Managing Your Costs ............5 Other Users ................. 5 Concession ................5 Operating the GUARDIAN 2030 ..........5 General ................5 Camera ................6 Care of the GUARDIAN 2030..........7 Disconnecting the Head unit ..........7 Taking a Test ................
  • Page 3 4. If you are uncertain of any aspect of the operation of the interlock please contact Guardian. GIS 440 Guardian 2030 User Instructions © GIS Australasia Pty Limited Version 1.0 Responsibility: Customer Support...

  • Page 4: Servicing Your Interlock

    Caution Blood Alcohol Content (BAC) can rise for up to two hours after your last drink. Users of the GUARDIAN 2030 interlock are advised that care should be taken if a BAC reading close to their designated BAC lockout level is indicated.

  • Page 5: Managing Your Costs

    3.Operating the GUARDIAN 2030 3.1 General The GUARDIAN 2030 alcohol interlock device controls the normal operation of a vehicle through connection with the power, starting and control systems. To start the vehicle engine, the driver must provide an accepted breath test with a BAC below the pre-set limit.

  • Page 6: Camera

    The GUARDIAN 2030 is designed to prevent a driver operating the vehicle if there is alcohol present, and a BAC of 0.02% BAC or above is recorded. The GUARDIAN 2030 will never cause the vehicle engine to stop. The GUARDIAN 2030 displays information to the operator by an LCD screen, tones and LED on the head unit below the mouthpiece.

  • Page 7: Care Of The Guardian 2030

    3.3 Care of the GUARDIAN 2030 The GUARDIAN 2030 equipment is designed to operate in extremes of temperature, and in the typical environment in a motor vehicle. It has been designed to withstand dust and vibration. The equipment is leased to you under the Terms and Conditions supplied later in this handbook, and for which you have signed during installation.
  • Page 8 You have 3 minutes to start the engine before the device asks you to retake the test. The vehicle will now start. GIS 440 Guardian 2030 User Instructions © GIS Australasia Pty Limited Version 1.0 Responsibility: Customer Support Initial Release: 18 April 2019...

  • Page 9: Trouble Shooting Your Testing Technique

    “BLOW mm:ss” the right LED will be green and flashing and a countdown clock will be displayed. Retest periods vary depending on the state program. GIS 440 Guardian 2030 User Instructions © GIS Australasia Pty Limited Version 1.0...

  • Page 10: Failed Retest

    NOTE: If your vehicle is camera equipped the camera will take a photo of the driver when a Missed Test is recorded. GIS 440 Guardian 2030 User Instructions © GIS Australasia Pty Limited Version 1.0...

  • Page 11: Servicing And Recalls

    Lockout. This new date will be 7 days after the original due date for service. If the service is not completed before the countdown expires, the GUARDIAN 2030 will enter a Lockout. This is a recorded program violation and will mean that the vehicle will need to have an Unlock code issued by Guardian Head Office (fees apply) or be towed to the Service Centre at the participant’s expense.

  • Page 12: Short Cuts

    Codes are only available during business hours. 8.3 Short Cuts The GUARDIAN 2030 head unit has a number of short cut features that allow you to check your status or enter codes by pressing the hash key (#) and corresponding number:...

  • Page 13: Program Violations

    Recording a Fail BAC result on a retest request;  Failure to comply with retest requirements within required minutes of the request, thereby triggering a violation recall. GIS 440 Guardian 2030 User Instructions © GIS Australasia Pty Limited Version 1.0 Responsibility: Customer Support...

  • Page 14: Power Aspects

    Service Centre at the program participant’s additional expense, before the date displayed, otherwise the GUARDIAN 2030 will enter a Lockout. A Lockout is a recorded program violation and will mean that the vehicle will have to be towed to the Service Centre at the participant’s expense.

  • Page 15: Other Servicing Of Your Vehicle

    We collect, hold and use, information related to your commercial and consumer credit worthiness from credit reporting GIS 440 Guardian 2030 User Instructions © GIS Australasia Pty Limited Version 1.0...

  • Page 16: General Assistance

    You can contact Guardian on a 24 hour basis for Emergency assistance, however general assistance is only available during normal working hours, between 8.30am and 5.30pm Monday to Friday. GIS 440 Guardian 2030 User Instructions © GIS Australasia Pty Limited Version 1.0...

  • Page 17: Hour Technical Support Line

    Economically  Fairly Our aim is to fix problems as soon as possible, with the least amount of fuss. GIS 440 Guardian 2030 User Instructions © GIS Australasia Pty Limited Version 1.0 Responsibility: Customer Support Initial Release: 18 April 2019...
  • Page 18 An unresolved complaint can become a dispute, and this would need an independent arbiter. The process would be guided by the Australian Standard on Complaints and Disputes, and agreed between both parties at each stage. GIS 440 Guardian 2030 User Instructions © GIS Australasia Pty Limited Version 1.0 Responsibility: Customer Support...

  • Page 19: Messages Display

    16. Messages Display MESSAGE DESCRIPTION ACTION DISPLAYED Ensure camera is not covered. If problem Test error – Picture failure. ABORT PIC persists please contact Guardian. Test error – Sample pump failure. Pump failed to Attempt another test. If problem persists pull sample and may have a fault.
  • Page 20 Supply (Vehicle Battery) Voltage and Ignition BATV:xx:xxV Enables you to check your battery voltage if Switch Voltage. To see this press #2 on the you have power issues. IGNV:xx.xxV keypad. The unit is ready to accept a breath test head Breath test may be attempted.
  • Page 21 There may be an issue with the battery. Please Indicates a battery voltage error. Err: BATTV contact Guardian. There may be an issue with the ignition. Please Indicates an ignition voltage error. Err: IGNv contact Guardian. When entering provided Unlock code * will Instructions use when entering Unlock code on enable you to delete/backspace, # should be *BACK, #END...
  • Page 22 Hum tone not detected at some point during the Hum while blowing during the entire test. HUM STRONGER breath sample time period. An additional commercial feature that displays a countdown of the Idle until a test will be Complete a breath test as required. IDLE ##.## requested.
  • Page 23 The data logger is full and the period of grace to Please contact your service centre to make an return to the service centre is displayed (days). appointment to return for a service before the LogFullxxday unit enters lockout. Rolling test sample was not provided within allowed time, An alarm will continue to sound Complete a breath test as required.
  • Page 24 Stall protect countdown timer after engine has been switched off. Engine can be started within Engine can be started within the specified time. RESTART mm:ss the specified time After an initial PASS breath sample is received Start vehicle before the device countdown the device will show the countdown to start the expires.
  • Page 25 A completed breath test resulting in a Fail BAC reading will be indicated by the Fail LED light Wait until the end of the Lockout period accompanied by a distinctive tone. Lockout countdown. TEMP LOCK message will then be displayed, indicating that Do not attempt another test if alcohol has been the device will not accept another breath test for consumed.
  • Page 26 After a breath test is taken and result is Operate vehicle normally. Take the retest displayed between >.001 and <.019 a warn breath tests as required. You can start the WARN .#### message is displayed along with result. vehicle.

  • Page 27: Terms And Conditions

    17.TERMS AND CONDITIONS 1. Acknowledgements The Provider is Guardian Interlock Systems Australasia Pty Ltd (“the Provider”). The Client is a participant in an Alcohol Interlock Scheme (“the Program”). This Program involves the installation in the nominated vehicle (“the Vehicle”) of an ignition interlock system (“the System”) comprising the leased equipment (“the Equipment”) as detailed on invoices provided,...
  • Page 28 carried out every month (or other specified period set in the Equipment memory), provided that in the event of specific circumstances identified in the User Instructions for the Equipment, additional servicing will also be required. Failure to comply with monitoring and/or service requirements will result in the System entering a Lockout condition.
  • Page 29 (d) enabling the collection of amounts outstanding in relation to the Goods. The Provider may give information about the Client to a CRB for the following purposes: (a) to obtain a consumer credit report; (b) allow the CRB to create or maintain a credit information file about the Client including credit history.
  • Page 30 that the Client is not satisfied with the resolution provided, the Client can make a complaint to the Information Commissioner at www.oaic.gov.au. The Provider is also required to notify RTA of any privacy complaint. The Client agrees to the following collection, storage, use and disclosure of the Client’s Data Definition Data means all information, including personal information (for example...
  • Page 31 3. Ownership of Equipment The Equipment is owned by, and shall remain the sole and exclusive property of, the Provider. The Client shall not, directly or indirectly, encumber or otherwise impair the Provider’s title to the Equipment. Upon termination of this Agreement the Client shall take the Vehicle to a Service Centre within 5 days thereafter for removal of the System.
  • Page 32 apply after as well as before any judgement. Such interest shall compound monthly at such a rate and is to be calculated from the date of invoice to the date of full payment by the Client. Any payment by the Client will be credited first against the interest accrued to the date of payment.
  • Page 33 5. Monitoring Checks (Scheduled Service) The Client must take the Vehicle to a Service Centre for scheduled monitoring checks. The first monitoring check will be scheduled for one month after installation of the System, and subsequent monitoring checks will be scheduled as per the scheme requirements. In some schemes the Client may arrange for longer monitoring checks after demonstration of compliance to the program requirements, or where the Client is considered to reside in a remote or rural location.
  • Page 34 If the device data logger recorded unusual or incorrect data when the device failed, this should be flagged and logged by the personnel / provider in the participant record so that this may be taken into consideration by RTA when assessing performance. Device malfunction, damage or failure which is caused by participant (or other user) misuse or recklessness may be charged to the participant at the applicable price.
  • Page 35 acts to give effect to the provisions of this clause 6 including, but not limited to, signing any document on the Client’s behalf. a. Personal Property Securities Act 2009 (“PPSA”) In this clause financing statement, financing change statement, security agreement, and security interest has the meaning given to it by the PPSA. 1.1 Upon assenting to these terms and conditions in writing the Client acknowledges and agrees that these terms and conditions constitute a security agreement for the purposes of the PPSA and creates a security...
  • Page 36 1.7 The Client must unconditionally ratify any actions taken by the Provider 1.2 to 1.4 under clauses 1.8 Subject to any express provisions to the contrary nothing in these terms and conditions is intended to have the effect of contracting out of any of the provisions of the PPSA.
  • Page 37 notice of the intended sale, lease, assignment or transfer to enable it to make arrangements for the removal of the System out of the Vehicle; Any actual or threatened seizure, impoundment, or repossession of the Vehicle; g) Any other material breach of this Agreement by the Client. In the event of early termination of this Agreement, the Client shall not be entitled to any refund of prepaid fees or other charges, and the Early Termination Fee shall become immediately due and payable.
  • Page 38 In no event shall the RTA be responsible for any action or omission of the Provider hereunder. Without limitation, the RTA shall not be held liable in the event that a permit authorizing the Client to operate a vehicle equipped with an ignition interlock device is not issued or, having been issued, is subsequently revoked.
  • Page 39 Name: Address: Phone No: Drivers Licence No: (additional program information if applicable) Vehicle: Rego No: Customer No: Please tell us your views Send us your completed form to: Guardian Interlock Systems 8/11 Packard Av Castle Hill NSW 2155 OR admin@guardianinterlock.com.au...
  • Page 40 Thank you for choosing Guardian Interlock as your interlock supplier! For information on service centres, please visit our website or contact Guardian on: (02) 8853 6200. www.guardianinterlock.com.au Have you downloaded our App?  Error code searches    Full Interlock User Guide ...

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