Troubleshooting
Memory card
Symptom
Content on a
memory card cannot
be read/played/
viewed.
Content cannot be
transferred to a
memory card.
A memory card
cannot be
recognized.
Content on a
memory card cannot
be deleted.
Cause or corrective action
Check that the memory card is
inserted in the Media slot in the
correct direction.
Check to see that you are using a
memory card that is supported by
the Reader.
Clean the terminal area of the
memory card gently with a soft cloth
if it is dirty.
Check whether the books/pictures/
tracks are transferred by Reader
Library or Adobe Digital Editions.
Unlock the erasure prevention switch
if it is locked.
There is not enough free space on
the memory card. Delete
unnecessary data.
A memory card which is not
formatted in FAT 16 or FAT 32 may
not be able to be recognized on
Reader Library.
When formatting a memory card,
format it using the Reader.
Unlock the erasure prevention switch
if it is locked.
Uncheck the read-only attribute of
content.
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