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Troubleshooting
Connection to the computer (continued)
Symptom
Content cannot be
transferred to the
Reader from your
computer.
There is no response
from Reader Library
during
communication with
the Reader.
The Reader
becomes unstable
while it is connected
to the computer.
The Reader's battery
cannot be charged
(The charge
indicator does not
light up).
Cause or corrective action
The USB cable is not connected
properly. Disconnect the USB cable,
then reconnect it.
There is not enough free space on
the Readers memory. Transfer any
unnecessary content back to Reader
Library or to a Memory Stick Duo™
media, then delete it to increase free
space on the Reader.
The Reader is not authorized to
transfer DRM content.
Disconnect the USB cable from the
Reader, then reconnect it.
A USB hub or USB extension cable
is used for the connection.
Connection via an extension cable or
USB hub is not guaranteed. Connect
the USB cable directly to the
computer.
The USB cable is not connected
properly. Verify and try again.
Are you using a USB hub or USB
extension cable? Connection via an
extension cable or USB hub is not
guaranteed. Connect the USB cable
directly to the computer.
160
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