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Philips SignageSolutions 55BDL3102H User Manual

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  Summary of Contents for Philips SignageSolutions 55BDL3102H

  • Page 1 55BDL3102H V1.00 User Manual (English)
  • Page 2 Operation: • Keep the display out of direct sunlight and away from stoves or any other heat sources. • Remove any object that could fall into ventilation holes or prevent proper cooling of the display’s electronics. • Do not block the ventilation holes on the cabinet. • When positioning the display, make sure the power plug and outlet are easily accessible. • When turning off the display by detaching the power cord, wait 6 seconds before re-attaching the power cord for normal operation. • Ensure the use of an approved power cord provided by Philips at all times. If your power cord is missing, please contact your local service center. • Do not subject the display to severe vibration or high impact conditions during operation. • Do not knock or drop the display during operation or transportation. • The eye bolt is for usage in short-time maintenance and installation. We suggest not to use the eye bolt for more than 1 hour. Prolong usage is prohibited. Please keep a clear safety area under the display while using the eye bolt. Maintenance: • To protect your display from possible damage, do not put excessive pressure on the LCD panel. When moving your display, grasp the frame to lift; do not lift the display by placing your hand or fingers on the LCD panel.
  • Page 3 55BDL3102H Read and follow these instructions when connecting and using your display: • Unplug the display if you are not going to use it for an extensive period of time. • Unplug the display if you need to clean it with a slightly damp cloth. The screen many be wiped with a dry cloth when the power is off. However, never use alcohol, solvents or ammonia-based liquids. • Consult a service technician if the display does not operate normally when you have followed the instructions in this manual. • The casing cover should be opened only by qualified service personnel. • Keep the display out of direct sunlight and away from stoves or any other heat sources. • Remove any object that could fall into the vents or prevent proper cooling of the display’s electronics. • Do not block the ventilation holes on the cabinet. • Keep the display dry. To avoid electric shock, do not expose it to rain or excessive moisture. • When turning off the display by detaching the power cable or DC power cord, wait for 6 seconds before re-attaching the power cable or DC power cord for normal operation..
  • Page 4 55BDL3102H Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, display, printer, and so on) should have the same power supply source. The phasing conductor of the room’s electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A). To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible. A protection mark “B” confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/ E-06251. Electric, Magnetic and Electromagnetic Fields (“EMF”) 1. We manufacture and sell many products targeted at consumers, which, like any electronic apparatus, in general have the ability to emit and receive electromagnetic signals.
  • Page 5 55BDL3102H Information for U.K. only WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows:+ 1. Remove fuse cover and fuse. 2. Fit new fuse which should be a BS 1362 5A,A.S.T.A. or BSI approved type. 3. Refit the fuse cover. If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3-pin plug fitted in its place. If the mains plug contains a fuse, this should have a value of 5A. If a plug without a fuse is used, the fuse at the distribution board should not be greater than 5A. NOTE: T he severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere.
  • Page 6 55BDL3102H China RoHS 根据中国大陆《电子电气产品有害物质限制使用标识要求》,以下部分列出了本产品中可能包含的有害物 质的名称和含量。 有害物质 部件名称 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (Cr (VI)) (PBB) (PBDE) 外壳 ○ ○ ○ ○ ○ ○ 液晶显示屏 × ○ ○ ○ ○ ○ 电路板组件* × ○ ○ ○ ○ ○...
  • Page 7 55BDL3102H 《废弃电器电子产品回收处理管理条例》提示性说明 为了更好地关爱及保护地球,当用户不再需要此产品或产品寿命终止时,请遵守国家废弃电器电子产品 回收处理相关法律法规,将其交给当地具有国家认可的回收处理资质的厂商进行回收处理。 限用物質及其化學符號 單元 鉛 汞 鎘 六價鉻 多溴聯苯 多溴二苯醚 (Pb) (Hg) (Cd) (PBB) (PBDE) 塑料外框 ○ ○ ○ ○ ○ ○ 後殼 ○ ○ ○ ○ ○ ○ 液晶面板 - ○ ○ ○ ○ ○ 電路板組件 - ○...
  • Page 8 55BDL3102H End-of-Life Disposal Your new Public Information Display contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. Please find out about the local regulations on how to dispose of your old display from your local Philips dealer. (For customers in Canada and U.S.A.) This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal regulations. For additional information on recycling contact (Consumer Education Initiative) Waste Electrical and Electronic Equipment-WEEE Attention users in European Union private households This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection.
  • Page 9 55BDL3102H Batteries For EU: The crossed-out wheeled bin implies that used batteries should not be put to the general household waste! There is a separate collection system for used batteries, to allow proper treatment and recycling in accordance with legislation. Please contact your local authority for details on the collection and recycling schemes. For Switzerland: The used battery is to be returned to the selling point. For other non-EU countries: Please contact your local authority for correct method of disposal of the used battery. According to EU directive 2006/66/EC, the battery can’t be disposed improperly. The battery shall be separated to collect by local service. Após o uso, as pilhas e/ou baterias deverão ser entregues ao estabelecimento comercial ou...
  • Page 10: Table Of Contents

    55BDL3102H Table Of Contents 4.3. Play multimedia files via Local Area Network ..15 4.3.1. Set up the network ..........15 4.3.2. How to use DLNA-DMP ......... 15 Unpacking and Installation ............1 4.3.3. How to use DLNA-DMR from PC .... 16 1.1. Unpacking ..................1 4.4. Play multimedia files from USB device ......16 1.2. Package Contents ................1 4.5. Play options ..................17 1.3.
  • Page 11: Unpacking And Installation

    55BDL3102H Unpacking and Installation 1.1. Unpacking • This product is packed in a carton, together with the standard accessories. • Any other optional accessories will be packed separately. • Due to the size and weight of this display it is recommended for two people to move it. • After opening the carton, ensure that the contents are complete and in good condition. 1.2. Package Contents Please verify that you received the following items with your package content: • LCD display • Quick start guide • Remote control with AAA batteries • Power cord • RS232 cable • RS232 daisy-chain cable • Logo guider & logo Quick start guide • Edge Alignment Kit-1: 1PCS Remote Control • Edge Alignment Kit-2: 2PCS and AAA Batteries...
  • Page 12: Mounting On A Wall

    55BDL3102H 1.4. Mounting on a Wall To mount this display to a wall, you will have to obtain a standard wall-mounting kit (commercially available). We recommend using a mounting interface that complies with TUV-GS and/or UL1678 standard in North America. Protective Sheet VESA Grid Table 1. Lay a protective sheet on a table, which was wrapped around the display when it was packaged, beneath the screen surface so as not to scratch the screen face. 2. Ensure you have all accessories for mounting this display (wall mount, ceiling mount, table stand, etc). 3. Follow the instructions that come with the base mounting kit. Failure to follow correct mounting procedures could result in damage to the equipment or injury to the user or installer. Product warranty does not cover damage caused by improper installation. 4.
  • Page 13: Mounting In Portrait Position

    55BDL3102H 1.5. Mounting in Portrait Position This display can be installed in portrait position. 1. Remove the table stand, if attached. 2. Rotate 90 degrees clockwise. The “ ” logo should be on the LEFT side when facing the display. 1.5.1. How to use the logo guider for portrait position 1. Put the guider on the lower-left corner of the front bezel of the display. Fold down both of its edges. 2. Peel off the protective film at the back of the “ ” logo sticker. Hold and press the guider with your left hand. Put the “ ” logo sticker with its adhesive side down into the logo hole with your right hand, and press to make it stick tightly onto the front bezel.
  • Page 14: Operating Instructions Of Edge Alignment Kit

    55BDL3102H 1.6. Operating Instructions of Edge Alignment Kit 1.6.1. Installing Edge Alignment Kit • Before install edge alignment kit, displays must be mounted to video wall frame correctly. • When installing the edge alignment kit, please consult a professional technician for proper installation.We accept no liability for installations not performed by a professional technician. • Using “Thumb Screw” for easy installing the edge alignment kit. • Using “Edge Alignment Kit-1” on adjacent four displays. Display 1 Display 2 Display 3 Display 4 • Using “Edge Alignment Kit-2” on adjacent two displays. Display 1 Display 2...
  • Page 15: Parts And Functions

    55BDL3102H Parts and Functions 2.1. Control Panel Use this button to turn the display on or put the display to standby. Return to previous menu while OSD menu is on, or to activate the OSD menu when OSD menu is off. Remote control sensor and power status indicator Switch the audio mute ON/OFF. • Receives command signals from the remote control. • Indicates the operating status of the display without OPS: Choose the input source. - Lights green when the display is turned on • Used as [ ] button in the On-Screen-Display menu. - Lights red when the display is in standby mode - Lights amber when the display enters APM mode - When {SCHEDULE} is enabled, the light blinks green and red Increase the adjustment while OSD menu is on, or increase the - If the light blinks red, it indicates that a failure has been audio output level while OSD menu is off.
  • Page 16: Input/Output Terminals

    55BDL3102H 2.2. Input/Output Terminals RS232C RS232C IR-IN IR-OUT PC LINE SPEAKER HDMI1 IN HDMI2 IN DVI IN DVI OUT DP IN DP OUT VGA IN Y/CVBS SWITCH RJ45 7 8 9 12 13 14 AC IN VGA IN (D-Sub) AC power input from the wall outlet. VGA video input.
  • Page 17: Remote Control

    55BDL3102H 2.3. Remote Control [ ] POWER button Turn the display on or put the display to standby. 2.3.1. General functions [PLAY] buttons Control playback of media files. ] SOURCE button Choose input source. Press [ ] or [ ] button to choose from NORMAL DisplayPort DVI-D HDMI 1 HDMI 2 HDMI 3 Component Video BROWSER SmartCMS , or Card OPS .
  • Page 18: Id Remote Control

    55BDL3102H 2.3.2. ID Remote Control Press [ID] button. The red LED blinks twice. 1. Press [ID SET] button for more than 1 second to enter the ID You can set the remote control ID when you want to use this remote Mode. The red LED lights up. control on one of several different displays. Press the [ID SET] button again will exit the ID Mode. The red LED lights off. Press the digit numbers [0] ~ [9] to select the display you want to control. For example: press [0] and [1] for display No.1, press [1] and [1] for display No.11. The numbers available are from [01] ~ [255]. 2. Not pressing any button within 10 seconds will exit the ID Mode. 3. If an error pressing of buttons other than the digits occured, wait 1 second after the red LED lights off and then lights up again, then press the correct digits again.
  • Page 19: Inserting The Batteries In The Remote Control

    55BDL3102H 2.3.3. Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment. 3. Replace the cover. Caution: The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions: • Place “AAA” batteries matching the (+) and (–) signs on each battery to the (+) and (–) signs of the battery compartment. • Do not mix battery types. • Do not combine new batteries with used ones. It causes shorter life or leakage of batteries. • Remove the dead batteries immediately to prevent them from liquid leaking in the battery compartment. Don’t touch exposed battery acid, as it can damage your skin. NOTE: I f you do not intend to use the remote control for a long period, remove the batteries.
  • Page 20: Connecting External Equipment

    55BDL3102H Connecting External Equipment 3.1. Connecting External Equipment (DVD/VCR/VCD) 3.1.1. Using COMPONENT video input [AUDIO IN] PC LINE SPEAKER Y/CVBS SWITCH [COMPONENT IN] (YPbPr) COMPONENT Out Audio Out (YPbPr) DVD / VCR / VCD 3.1.2. Using Video Source input [AUDIO IN] PC LINE SPEAKER Y/CVBS...
  • Page 21: Using Hdmi Video Input

    55BDL3102H 3.1.3. Using HDMI video input HDMI1 IN HDMI2 IN DVI IN DVI OUT DP IN DP OUT [HDMI IN] HDMI Out DVD / VCR / VCD 3.2. Connecting a PC 3.2.1. Using VGA input VGA IN PC LINE SPEAKER Y/CVBS SWITCH VGA Out...
  • Page 22: Using Hdmi Input

    55BDL3102H 3.2.3. Using HDMI input HDMI1 IN HDMI2 IN DVI IN DVI OUT DP IN DP OUT VGA IN [HDMI IN] HDMI Out 3.2.4. Using DisplayPort input VGA IN PC LINE SPEAKER DP IN DP OUT Y/CVBS SWITCH DisplayPort Out [DisplayPort IN] 3.3.
  • Page 23: Connecting Multiple Displays In A Daisy-Chain Configuration

    55BDL3102H 3.4. Connecting Multiple Displays in a Daisy-chain Configuration You can interconnect multiple displays to create a daisy-chain configuration for applications such as a menu board. 3.4.1. Display control connection Connect the [RS232C OUT] connector of DISPLAY 1 to the [RS232C IN] connector of DISPLAY 2. DISPLAY 1 DISPLAY 2 [RS-232C] [RS-232C IN] [RS-232C OUT] [RS-232C IN] 3.4.2. Digital video connection Connect the [DP OUT] connector of DISPLAY 1 to the [DP IN] connector of DISPLAY 2. DISPLAY 1 DISPLAY 2 [DP] [DP IN] [DP OUT] [DP IN] 3.5.
  • Page 24: Ir Pass-Through Connection

    55BDL3102H 3.6. IR Pass-through Connection [IR OUT] DVD / VCR / VCD [IR IN] NORMAL (DVD / VCR / VCD) SOURCE FORMAT LIST INFO ADJUST OPTIONS ID SET ENTER Remote Control 3.7. Wire-connecting to Network INTERNET ROUTER [RJ-45] [RJ-45] To setup the network: 1.
  • Page 25: Operation

    55BDL3102H Operation DISPLAY 1 DISPLAY 2 NOTE: T he control button described in this section is mainly on the remote control unless specified otherwise. ROUTER [RJ-45] [RJ-45] [RJ-45] 4.1. Watch the Connected Video Source See page 10 for external equipments connection. NOTE: I f the apparatus does not return to DLNA mode due to 1. Press [ ] SOURCE button. external electrical disturbances (e.g. electrostatic discharge), user 2. Press [ ] or [ ] button to choose a device, then press [ intervention is required.
  • Page 26: How To Use Dlna-Dmr From Pc

    55BDL3102H 4.3.3. How to use DLNA-DMR from PC Advanced sharing settings Turn on 7. Go to , and check network discovery 1. Press [ ] HOME button, choose Network and press [ 8. Now, go to the directory of your media files. Choose the media button. Play To file by right click. On the submenu from , You can find all displays connected to your network.
  • Page 27: Play Options

    55BDL3102H 4.5. Play options 4.5.3. Playing photo files Photo 1. Choose in the top bar. 4.5.1. Playing music files Photo Music 1. Choose in the top bar. ] button. 2. Choose a photo thumbnail, then press Music Start a slideshow 2. Choose one music track, and press [ ] button. If there are multiple photos in a folder, choose a photo. Then, press • To play all the tracks in a folder, choose one music file.
  • Page 28 55BDL3102H Internet Web Address: http:// History Bookmark . , @ ‘ Done w x y z Hide p q r s ? ! - < 123 www Backspace 3. Move the cursor to “  ” icon and press [ ] button. Internet Web Address: History Bookmark...
  • Page 29: Change Your Settings

    55BDL3102H Change your settings 5.1. Settings Press [ ] HOME button. Using the remote control: 5.1.1. Picture Picture Picture style Backlight Sound Colour Tiling Sharpness Network Noise reduction Storage MPEG artifact reducti... m e n u General settings Picture enhancement Adv. Advanced Scan mode Format and edges HDMI input range...
  • Page 30: Sound

    55BDL3102H Format and edges Advanced • {Picture format}: Change the picture format. Access advanced settings to enhance your audio experience. • {Auto volume leveling}: Enable the reduction of sudden volume • {Zoom}: Expands the horizontal and vertical sizes of the image simultaneously. changes. • {H Zoom}: Expands the horizontal size of the image only. • {Speaker settings}: Turn on or off the internal speakers. • {Clear sound}: Enhance sound quality. • {V Zoom}: Expands the vertical size of the image only. • {Audio out format}: Choose the type of audio output through Note: Zoom, H Zoom and V Zoom are functional only when the the digital audio output connector.
  • Page 31: Network

    55BDL3102H Example: 2 x 2 screen matrix (4 displays) {Off} H monitors = 2 displays V monitors = 2 displays H monitors Position Example: 5 x 5 screen matrix (25 displays) H monitors = 5 displays Switch on delay V monitors = 5 displays Adjust the power-on delaying time (in seconds) allows a sequential powering-on for each display by their ID number when multiple displays H monitors are connected.
  • Page 32: Storage

    Clear Internet memory • The SMTP address will probably begin with smtp://. For example, Deleting all data on the internal storage, including music and photos. smtp:// Notes: • Please review your company’s internal security policy about using • Before using import function of USB copying for AutoPlay, create a an external SMTP relay to send all your email. As it may not be new folder and name it “philips”. Put all media files into the specific authorized. folder for AutoPlay. FTP Setting • Before using import function of USB copying for URL, create a new Add and remove accounts or change existing connection settings. text document and name it “url_schedulinglist.txt”. When entering a URL, the format must follow the format below: “Scheduling Number, • {SmartCMS}: Set FTP Username and Password for SmartCMS.
  • Page 33: General Settings

    2. Go to and choose input source. in MENU. However, user can still change the ECO mode back to “low If {Source}  {USB playlist} is chosen. You need to set playliist. power standby” manually. If {Source}  {Internet} is chosen. You need to set URL address. Auto search If {Source}  {USB AutoPlay} is chosen. You need to create a folder named “philips” in the USB and put all media files into the specific Choose to let this display detect and display available signal sources folder for auto play. automatically. Clock Schedule 1 Status USB playlist Set the current date and time for the display’s internal clock.
  • Page 34 55BDL3102H On time - Press [ ] [ ] buttons to choose files. 3. Set - Press [ ] [ ] buttons to switch Playlist and File Manager. Schedule 1 Status - Press [ ] button to set or clear the playlist. Schedule 2 Source Save list ] and choose 7. To save the playlist, press [ On time Schedule 3 Schedule 4 Off time 0004/0004 Photo...
  • Page 35 55BDL3102H For video input sources, you may choose {On} to move the screen seconds, the display will be shut down automatically with blinking red image automatically to protect the display from “burn-in” or “after-image” & green LED lights. symptoms 30 seconds after not operating the display. Network control port Smart power Choose the RS232 control form Card OPS or embedded RS232 in PD Choose a backlight level to optimise dynamic power consumption and set. picture contrast. Cust No Signal (Custom No Signal) The options are: {Off}, {Standard}, {Medium}, {High}. Choose {On} to difine the picture to display when the input is no signal. Wake on lan {Off}: When the input is no signal, the display will show “No signal”. Choose {On} and you can turn on the display by network.
  • Page 36: Adv

    55BDL3102H 5.1.7. Adv. Note: Default Username is admin with Password 1234. B. The default Main Page of Web Control is Power Page. It provides Advanced settings page enables you to configure HDMI and DVI signal you an easy way to turn the display on or put the display to standby. settings for image quality. Picture Jitter clean Sound VCO gain Tiling Network Storage General settings Adv. Jitter clean Turn on/off jitter cleaning function for HDMI and DVI signal quality Power Off: Put the display to standby. enhancement. The default setting is on. Power On: Turn the display on. VCO gain Get Power status: Click this button to get the display status.
  • Page 37 55BDL3102H Noise Reduction: Adjust to remove the noise in the image. You can on the horizontal sides). select a suitable noise reduction level. Choose from: Off/Low/Medium/ High Picture Format: Change the display area of the image. You can select a suitable format. Choose from: Auto zoom/Movies expand 16:9/Wide screen/Unsealed/4:3 Video Source: Choose input source. Choose from USB/Network/ Internet/SmartCMS/CVBS/YPbPr/VGA/HDMI/DVI-D Auto Adjust: Use the auto adjust function to automatically to optimize the display of the image position. D. Click Audio to switch to Audio Page. It provides you an easy way to adjust audio settings. H Monitor: Adjust displays on the horizontal side.
  • Page 38 55BDL3102H Frame comp. On Frame comp. Note: See scheduling on Page 21 for the detail descriptions about Scheduling setting. I. Click Security to switch to Security Page. It provides you an easy way to change your username and password. Enter your new Username and Password into the Username and O f f Password fields and then click on the Set button to set your new username and password. G. Click on Date and Time to switch to Date and Time Page. It provides you an easy way to set date and time for the display’s internal clock. J. Click on Advanced Setting to switch to Advanced Settings Page. H. Click on Schedule to switch to Schedule Page. The function allows you to program up to 7 different scheduled time intervals for this display to activate. Local KB lock: Choose to enable or disable the keyboard (control buttons) function of the display...
  • Page 39: Ftp Server

    55BDL3102H 5.1.9. FTP Server RC lock: Choose to enable or disable the button function of the remote control. A. Ensure you have connected to the network. You can press INFO Monitor Group: Adjust the group range between 1 to 255. The default button to display the connection of the network. setting is 1 Monitor ID: Adjust the ID number for controlling the display via the HDMI 1 1080p60 14/05/2018 Monday 16:10:14 RS232 connection. Each display must have a ID number when multiple Picture format Wide screen sets of this display are connected. Monitor ID number range is between Picture style Standard Sound style Personal...
  • Page 40 55BDL3102H D. Now you have an open FTP connection. Note: 1. The address will probably begin with ftp:// (it should not begin with http://). 2. For internal memory, the Username is philips with Password philips. 3. For external USB device, Username is usb with Password usb. 4. Using USB AutoPlay feature, you can upload media files by ftp instead of USB copying.
  • Page 41: Usb Device Compatibility

    55BDL3102H USB device compatibility USB Video Subtitle Formats (for language subtitles, etc.) File Max. Bit Rate Container Video codec Maximum resolution Max. Frame Rate (fps) Audio codec Extensions (Mbps) MPEG-1 1920x1080 25p,30p,50i,60i MPEG-1(L1&L2), .mpg MPEG-2 1920x1080 25p,30p,50i,60i MPEG-1,2,2.5 L3, mpeg AAC/HE-AAC(v1&v2), MPEG-4 ASP 1920x1080 25p,30p,50i,60i .vob DVD-PCM H.264 1920x1080...
  • Page 42 55BDL3102H USB Multimedia Formats Frequency Max.Bit Rate File Extensions Container Video codec Maximum resolution Audio codec (kHz) (Mbps) .mp3 MPEG-1,2,2.5 L3 .wma .asf (V2 up to V9.2) .wma WMA Pro WMA,WMA Pro .wav(PC) LPCM LPCM .aif(mac) LPCM LPCM .aiff(mac) .aac .mp4 1024 AAC,HE-AAC(v1&v2) .m4a .pls Playlists .m3u .m4a 1024 AAC,HE-AAC(v1&v2) USB Photo Formats File Container Video...
  • Page 43: Input Mode

    55BDL3102H Input Mode VGA Resolution: Active Resolution Standard Refresh Rate Pixel Rate Aspect Ratio Stand for Mode Resolution H Pixels V Lines 60 Hz 25.175 MHz 480 72 Hz 31.5 MHz Video Graphic Array 75 Hz 31.5 MHz WVGA 400 70 Hz 33.75 MHz 16:9 Wide Video Graphic Array 60 Hz 40 MHz SVGA 600 Super VGA 75 Hz 49.5 MHz 60 Hz 65 MHz 1024 768 Extended Graphic Array 75 Hz 78.75 MHz WXGA...
  • Page 44: Pixel Defect Policy

    We strive to deliver the highest quality products and use some of the industry’s most advanced manufacturing processes whilst practicing stringent quality control. However, pixel or sub-pixel defects on the PDP / TFT panels used in Plasma- & LCD- displays are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any Plasma- & LCD- displays with an unacceptable number of defects will be repaired during the warranty period in line with your local guarantee conditions. This notice explains the different types of pixel defects and defines the acceptable defect level for the LCD screen. In order to qualify for repair under warranty, the number of pixel defects must exceed a certain level as shown in the reference table. If the LCD screen is within specification a warranty exchange / claim back will be refused. Additionally, because some types or combinations of pixel defects are more noticeable than others, Philips sets even higher quality standards for those. 8.1. Pixels and Sub-Pixels A pixel, or picture element, is composed of three sub-pixels in the primary colors of red, green and subpixel blue.
  • Page 45: Dark Dot Defects

    Dark Dot Defects Black dot defects appear as pixels or sub-pixels that are always dark or “off ”. These are the examples of black dot defects: One dark dot Two adjacent dark dots = 1 pair of dark dots Two dark dots, specifications defines the minimum distance between dark dots 8.5. Proximity of Pixel Defects Because pixel and sub-pixels defects of the same type that are nearby one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects. In the table below you can find specifications about: • Allowed amount of adjacent dark dots = (adjacent dark dots =1 pair of dark dots) • Minimum distance between dark dots • Total no. of all defective dots 8.6. Pixel Defect Tolerances In order to qualify for repair due to pixel defects during the warranty period, a PDP / TFT panel in a Philips Plasma / LCD- display must have pixel or sub- pixel defects exceeding the tolerances listed in the following table.
  • Page 46: Cleaning And Troubleshooting

    55BDL3102H Cleaning and Troubleshooting 9.1. Cleaning Caution When Using the Display • Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes. Burns or personal injuries may occur if any body parts are brought too close. Placing any object near the top of the display could also result in heat related damage to the object as well as the display itself. • Be sure to disconnect all cables before moving the display. Moving the display with its cables attached may damage the cables and thus cause fire or electric shock. • Disconnect the power plug from the wall outlet as a safety precaution before carrying out any type of cleaning or maintenance procedure. Front Panel Cleaning Instructions • The front of the display has been specially treated. Wipe the surface gently using only a cleaning cloth or a soft, lint-free cloth. • If the surface becomes dirty, soak a soft, lint-free cloth in a mild detergent solution.
  • Page 47: Troubleshooting

    55BDL3102H 9.2. Troubleshooting Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected. 1. Plug in the power cord. 2. The main power switch on the back of the 2. Make sure the power switch is switched on. display is not switched on. 3. Connect a signal connection to the display. 3. The selected input has no connection. 4. The display is in standby mode. Interference displayed on the display or audible Caused by surrounding electrical appliances or Move the display to another location to see is the noise is heard...
  • Page 48: Technical Specifications

    55BDL3102H Technical Specifications Display: Item Specifications Screen Size (Active Area) 54.6” (138.7 cm) LCD Aspect Ratio 16:9 Number of pixels 1920 (H) x 1080 (V) Pixel pitch 0.63 (H) x 0.63 (V) [mm] Displayable colors 8bit,16.7M colors Brightness (typical) 2500 cd/m Contrast ratio (typical) 3000:1 Viewing angle 178 degrees In/Out Terminals: Item Specifications Speaker Output Internal Speakers 10W (L) + 10W (R) [RMS]/8Ω External Speakers 82 dB / W / M / 160 Hz ~ 13 KHz Audio Output Phone Jack x 1 0.5V [rms] (Normal) / 2 Channel (L+R) Audio Input RCA Jack x 2 0.5V [rms] (Normal) / 2 Channel (L+R) 3.5 mm Stereo x 1 RS232 2.5mm Phone jack x 2 RS232 in / RS232 out RJ-45 RJ-45 Jack x 1 (8 pin)
  • Page 49 55BDL3102H General: Item Specifications Internal memory 16GB eMMC (12GB usable) Power Supply AC 100 - 240V, 50 - 60Hz Power Consumption (Max) 500 W Power Consumption (typ.) 300 W Power Consumption (Standby & Off) <0.5W Dimensions (With Stand) [W x H x D] 1243.2 x 752.5 x 400.0 mm Dimensions (Without Stand) [W x H x D] 1243.2 x 714 x 137.9 mm...
  • Page 50 2018 © Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice.