Troubleshooting
Battery pack and power
The battery pack cannot be inserted.
Insert the battery pack correctly to push the battery eject lever.
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Cannot turn on the camera.
After inserting the battery pack into the camera, it may take a few moments for the camera to
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power up.
Insert the battery pack correctly.
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The battery pack is discharged. Insert a charged battery pack.
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The battery pack is dead (page 123). Replace it with a new one.
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Use a recommended battery pack.
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The power turns off suddenly.
If you do not operate the camera for about three minutes while the power is on, the camera
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turns off automatically to prevent wearing down the battery pack. Turn on the camera again.
The battery pack is dead (page 123). Replace it with a new one.
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The remaining battery charge indicator is incorrect.
This phenomenon occurs when you use the camera in an extremely hot or cold location.
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A discrepancy arose between the remaining battery charge indicator and the actual remaining
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battery charge. Fully discharge the battery pack once, then charge it to correct the indication.
The battery pack is discharged. Insert a charged battery pack.
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The battery pack is dead (page 123). Replace it with a new one.
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Cannot charge the battery pack.
You cannot charge the battery pack using the AC Adaptor (not supplied). Use the battery
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charger to charge the battery.
Shooting still images/movies
Cannot record images.
Check the free capacity of the internal memory. If it is full, do one of the following:
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Delete unnecessary images (page 41).
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Delete the image in the internal memory after copying it to "Memory Stick Duo".
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You cannot record images while charging the flash.
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Set the shooting mode other than
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Set the shooting mode to
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106
in the HOME screen when shooting a still image.
in the HOME screen when shooting movies.