Troubleshooting - Sony DSC-D770 Operating Instructions Manual

Troubleshooting

Before bringing in your camera for servicing, check the following table as a guide to troubleshoot the
problem. If the problem cannot be corrected, contact your Sony dealer or Sony Customer Service. If
messages you are unfamiliar with appear in the viewfinder, or on the LCD panel or LCD monitor,
refer to "Warning Indicators" on page 115.
Symptom
Camera is inoperable.
Power cuts out.
Battery power depletes quickly.
Cannot take pictures.
GB
112
Cause
Battery pack is empty. (battery
warning indicator displays)
AC power adaptor/charger is
not firmly connected.
Internal system is
malfunctioning.
When the power/mode dial is
set to CAM, monitor turns off
if you don't operate it for about function dial to restore power.
1 minute (3 minutes in PLAY).
Camera turns off completely
if not operated for another 4
minutes (in CAM) or another
2 minutes (in PLAY).
Battery pack is not charged
enough.
Battery has reached the end of
its life.
Power/mode dial is not set to
CAM.
The card has reached the
picture taking limit.
The battery needs recharging.
Corrective Action
Charge the battery pack.
(page 23)
Check the DC power cable and
AC power cable connection.
(page 104)
Disconnect the battery or
power cable, wait one minute
and reconnect. Turn the power
on and check to make sure the
camera is functioning
correctly.
Press the release button
halfway or operate the power/
Charge the battery fully.
(page 23)
Replace it with a new
chargeable lithium ion battery.
(page 24)
Set the power/mode dial to
CAM.
Erase unnecessary pictures
before taking more pictures.
(page 92)
Charge the rechargeable
lithium ion battery. (page 23)