Troubleshooting Guide - Jensen CD-565 User Manual

If you experience difficulties in the use of this unit, please check the following or call
1-800-777-5331 for Customer Service and support.
Symptom
Noise or sound Station not tuned properly for FM.
distorted on FM
broadcast Telescopic antenna is not
fully extended.
FM no sound Unit not in Radio mode.
Volume at minimum
Bluetooth No Unit is not linked with your
Sound Bluetooth enabled device
Unit placement out of range.
Your Bluetooth enabled
device Volume set too low.
CD player will not Unit not in CD function mode.
play
CD is installed incorrectly.
If the CD is self-compiled, the
media used may not be compatible
with the player.
CD skips while Disc is dirty or scratched.
playing
Intermittent sound Dirty or defective disc.
from CD Player
Dirty pick up lens.
Player is subject to excessive
shock or vibration
TROUBLE SHOOTING GUIDE
Possible Cause
E13
Solution
Fine tune the FM broadcast
station.
Fully extend the FM Telescopic
antenna.
Press the SOURCE button
repeatedly until to RADIO mode.
Increase Volume level.
Go through "Bluetooth Operations"
process to link the speakers.
Relocate the unit within Bluetooth
operating range (30 feet) from
the unit.
Increase Volume level of your
Bluetooth enabled device.
Press the SOURCE button
repeatedly until to CD mode.
Insert CD with label side outward.
Use better quality blank media
and retest.
Wipe CD with clean cloth or use
another disc.
Clean or replace the defective
disc.
Use a CD-lens cleaning disc to
clean the lens.
Relocate the player away from
shock or vibration