Other Information Troubleshooting - Sony WEGA KV 20FA210 Operating Instructions Manual

Other Information
Troubleshooting
If you have a problem with your TV, try the suggestions below. If the problem persists, see
"Contacting Sony" at the end of this section.
General
Problem
I want to reset the TV
to the factory
settings
The TV is dirty
I lost the parental
control password
There is a black box
on the screen
There was a blackout
or power outage, and
now the TV won't turn
on and the timer LED
is flashing
Possible Remedies
❏
Turn on the TV. While holding down the RESET button on the
remote control, press POWER button on the TV front panel.
The TV will turn itself off, then back on again. Release the
RESET button.
❏
Clean the TV with a soft dry cloth. Never use strong solvents
such as thinner or benzine, which might damage the finish of
the cabinet.
❏
In the password screen, enter the following master password:
4357. After using the master password, you must create a new
password. You cannot use the master to unlock currently
blocked channels.
❏
You have selected a text option in the Setup menu (page 37) and
no text is available. To turn off this feature, select Off in the
Caption Vision option. If you were trying to select closed
captioning, select CC1-4 instead of Text1-4.
❏
Press the POWER button on your remote control or on the TV
front panel.
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