QBC Diagnostics Star Operators & Service Manual page 52

CORRECTIVE ACTIONS: Rerun test with new tube and sample. If problem recurs, perform the assay by a different
method and contact QBC Diagnostics Inc.*
Unit is too hot to operate
POSSIBLE CAUSES: The internal temperature of the instrument exceeds 45° C.
CORRECTIVE ACTIONS: Make sure there is at least 2 inches of clearance around the instrument for airfl ow.
Make sure instrument environmental conditions meet the requirements specifi ed in Section 2. If they do, and
unit continues to issue heat warnings, contact QBC Diagnostics Inc. for assistance.*
External Printer Problem
POSSIBLE CAUSES: There is a problem with the external printer. Problem could be paper supply
is exhausted, paper jam exists, cable has become disconnected, power is not turned on, or other
problem.
CORRECTIVE ACTIONS: Check paper supply to the printer, paper jam condition, cable connection to the printer,
power to the printer. If these are okay, check printer's status lights and refer to the printer's operating instruc-
tions.
Internal Printer Problem
POSSIBLE CAUSES: There is a problem with the internal printer. Problem could be paper supply is
exhausted or paper jam exists. Paper release lever could be in "open" (forward) position.
CORRECTIVE ACTIONS: Check paper supply to the printer, or paper jam condition.Verify that paper release lever
is in "closed" (rear) position. If these are okay, contact QBC Diagnostics Inc for assistance.
*For trouble shooting purposes refer to 7-4 to print a diagnostic scan for technical services to interpret.
L–000867(A)
7 – Troubleshooting
7–3