Troubleshooting - Sony Walkman D-NE500 Operating Instructions Manual

Troubleshooting

Should any problem persist after you have checked these symptoms, consult your nearest Sony
dealer.
Symptom
The volume does not
increase even if you press
VOL + repeatedly.
No sound, or noise is heard.
Certain files cannot be
played.
The playing time is too short
when powered with the dry
battery.
"Lobatt" appears in the
display. The CD does not
play.
"HI dc In" appears in the
display.
The CD does not play or
"No disc" appears in the
display when a CD is placed
in the CD player.
Cause and/or corrective action
c AVLS is set to "ON." Set it to "OFF." (page 24)
c Connect the headphones/earphones plugs firmly. (page 14)
c Plugs are dirty. Clean the headphones/earphones plugs with a dry
soft cloth periodically.
c You tried to play files saved in a format that is not compatible with
this CD player. (page 6)
c Check that you are using an alkaline battery and not manganese
battery. (page 28)
c Replace the battey with a new LR6 (size AA) alkaline battery.
(page 28)
c Replace the battery with a new LR6 (size AA) alkaline battery.
(page 28)
c An AC power adaptor which is rated higher than the one supplied
or recommended is being used. Use only the supplied AC power
adaptor or the car battery cord recommended in "Optional
accessories." (page 35)
c The CD is dirty or defective.
c Check that the CD is inserted with the label side up. (page 14)
c Moisture condensation has occurred.
Leave the CD player aside for several hours until the moisture
evaporates.
c Close the lid of the battery compartment firmly. (page 28)
c Make sure the battery is inserted correctly. (page 28)
c Connect the AC power adaptor to an AC outlet securely. (page 14)
c Push the 5-way control key toward u (Remote control: Press
u) after one second or more has passed since the AC power
adaptor was connected.
c The CD-R/RW is blank.
c There is a problem with the quality of the CD-R/RW, recording
device, or application software.
(Continued)
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