Sony UDA-1 How To Use Manual page 30

Move your TV away from the USB DAC AMPLIFIER and other audio equipment.
The plugs and ports are dirty. Wipe them with a cloth slightly moistened with alcohol.
[40] Troubleshooting
DSD audio files cannot be played on a Mac.
You need to install driver software for Mac to play DSD audio files on a Mac. Additionally, you need to
use Hi-Res Audio Player (version 1.1.0 or later).
[41] Troubleshooting
There are turn on/off pops or noise.
Turn on/off pops or noise may be generated when you use your Windows computer in the following
ways:
Running multiple player software (Hi-Res Audio Player, Media Go, etc.) at the same time and switching
back and forth between them.
Switching back and forth between player software (Hi-Res Audio Player, Media Go, etc.) and other
software such as for viewing YouTube.
Running playback software on a computer that is running slow because it using multiple software or is low
spec.
In these cases, problems may be improved on by updating the USB port driver software to version
1.1. Download the driver software from the following website and update the software.
Models for the USA and Canada:
http://esupport.sony.com/swu/8757
Models for Europe:
www.sony.eu/support
[42] Troubleshooting
Customer support websites
Please access the following support websites for information on your USB DAC AMPLIFIER.
For customers in the USA:
http://esupport.sony.com/
For customers in Canada:
http://esupport.sony.com/CA/
Dealing with problems
Dealing with problems
Dealing with problems
Sound
Sound
If the problem is not solved