Trio
.
User manual
Status codes
Your Display may show an status code when there is a problem.
Code(s)
1 ... 3
20, 21, 22, 26
23, 24, 25
28
29
30
40 ... 44
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Status
Display problem
Connection problem
Meter network data
problem
Electricity meter
problem
Gas meter problem
WiFi module not
found
Cloud problem
for contact details.
Resolution
Your Display has developed a fault. Please remove
and re-insert the power supply or contact your
utility provider.
Display unable to communicate with the meter
networks. Try moving the Display closer to the
smart meter(s) or contact your utility provider.
Display is connected to the meter network, but
not receiving all data. If the problem persists,
contact your utility provider.
Display is connected to the electricity meter,
but not receiving all data. If the problem persists,
contact your utility provider.
Display is connected to the electricity meter,
but not receiving all data. If the problem persists,
contact your utility provider.
WiFi module problem. Please remove
and re-insert the power supply or contact your
utility provider.
Display is waiting for cloud data service,
please wait.
Status codes
40