Troubleshooting - Sony Handycam DCR-HC27E. Operating Manual

Troubleshooting

Troubleshooting
If you run into any problems using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power source and contact your Sony dealer.
Overall operations/Easy Handycam
The power does not turn on.
• Attach a charged battery pack to the camcorder (p. 9).
• Use the AC Adaptor to connect to a wall socket (p. 9).
The camcorder does not operate even when the power is set to on.
• Disconnect the AC Adaptor from the wall socket or remove the battery pack, then reconnect
it after about 1 minute.
• Press the RESET button (p. 23) using a sharp-pointed object. (If you press the RESET button,
all settings are reset.)
Buttons do not work.
• During Easy Handycam operation, not all buttons are functional (p. 19).
Settings change during Easy Handycam operation.
• During Easy Handycam operation, the settings of the functions that are not displayed on the
screen return to their defaults. Previously made settings are restored when you cancel the
Easy Handycam operation (p. 18, 37).
[DEMO MODE] does not start.
• You cannot view the demonstration together with NightShot plus (p. 22).
• Eject the cassette from your camcorder (p. 17).
The camcorder gets warm.
• The camcorder may get warmer while you use it. This is not a malfunction.
Batteries/Power sources
The power abruptly turns off.
• When approximately 5 minutes have elapsed while you do not operate your camcorder, the
camcorder is automatically turned off (A.SHUT OFF). Change the setting of [A.SHUT OFF]
(p. 44), or turn on the power again (p. 12), or use the AC Adaptor.
• Charge the battery pack (p. 9).
The CHG (charge) lamp does not light while the battery pack is being charged.
• Slide the POWER switch to OFF(CHG) (p. 9).
• Attach the battery pack to the camcorder correctly (p. 9).
• Connect the mains lead to the wall socket properly (p. 9).
• The battery charge is completed (p. 10).
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