Spa Troubleshooting Guide - Master Spas INT H2X CHALLENGER 19D Owner's Manual

SWIM SPA TROUBLE SHOOTING GUIDE
NOTE: For wiring outside of U.S. and Canada, GFCI may be referred to as a RCD (residual current
device). Be sure all local electrical codes are followed.
GFCI IS TRIPPING
A ground fault circuit interrupter (GFCI) is required by the National Electrical Code for your
protection. The tripping of the GFCI may be caused by a component on the swim spa or by an
electrical problem. Electrical problems include but are not limited to, a faulty GFCI breaker, swim
spa component, power fluctuations, and/or improper wiring. If this is a new electrical service and
GFCI installation, an instantly tripping GFCI may likely be caused by improper wiring of the load
neutral from the GFCI to the swim spa. It may be necessary to contact an electrician if your Master
Spas dealer recommends doing so.
NOTHING ON THE SWIM SPA OPERATES
1. Check the control panel display for any messages. If there is a message, refer to the diagnostic
section on that model swim spa. There, you will find the meaning of the message and what action
is to be taken.
2. If there is no message on the control panel and the control panel is completely dark (off), try to
reset the GFCI breaker.
DO NOT DIVE. DO NOT DIVE.
The GFCI should be located in a weather proof box within sight from
the swim spa, but not close enough to reach from within the swim
spa (consult NEC and licensed electrician).
NOTE: If your swim spa requires 2 independent electrical services (shown
in the Model Specifications and appropriate Electrical Requirements
Configuration), be sure to check all breakers for your swim spa.
If the swim spa does not respond, or the GFCI breaker continues to
trip, contact your local Master Spas dealer or service organization.
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