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Summary of Contents for Master Spas INT GS BAR HARBOR LE
- Page 1 OWN ER ’ S MA N UAL & L I M I T E D W A R R A N T Y I N T E R N A T I O N A L V E R S I O N...
- Page 2 MASTER SPAS OWNER’S MANUAL Welcome to the Ultimate in Relaxation! Thank you for choosing your new spa built by Master Spas. For how-to videos and helpful tips on operating and maintaining your spa, please visit www.masterspas.com/resources. Please read the entire Owner’s Manual before installing and using your spa. The goal of this manual is to provide you with safety and operational information plus some tips that will help you enjoy your spa to its fullest.
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Page 3: Table Of Contents
TABLE OF CONTENTS Safety Instructions ........................2-10 Regulations ..........................11-13 Compliance ..........................14 VGB Suction Safety & Maintenance Instructions ............... 15-16 Glossary of Spa Terminology ....................17-19 The Advantages of EcoPur Charge ..................20-21 ® Water Chemistry Terms You Should Know ................ 22-23 Why Are Chemicals Important in a Spa ................... -
Page 4: Safety Instructions
INTRODUCTION It’s time to relax! You now have your very own portable spa by Master Spas. By fully understanding the operation of each of the features of your new Master Spa, you will be assured of many years of hassle-free, hot water therapy and fun. - Page 5 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS This spa is not intended for public/commercial use. When installing and using this electrical equipment, basic safety precautions should be observed including the following: READ AND FOLLOW ALL INSTRUCTIONS WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
- Page 6 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) (For units with GFCI) WARNING – This product is provided with a ground-fault circuit interrupter located on the front panel of selected swim spas and on the power cord of 120 volt convertible spas. The GFCI must be tested before each use. With the product operating, open the service door.
- Page 7 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 100˚F (38˚C) duration of use and should also seek medical advice. c) Before entering a spa, the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature- regulating devices varies.
- Page 8 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) DANGER – To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the spa are in use. Damaged covers can be hazardous to small children and adults with long hair.
- Page 9 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) The unit should be subjected to periodic routine maintenance once every quarter to make sure that the it is operating properly. DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked G, GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located inside the supply terminal box or compartment.
- Page 10 SAFETY INSTRUCTIONS WARNING: CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION. AVERTISSEMENT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAXATION SANS SURVEILLANCE. WARNING: DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.
- Page 11 SAFETY INSTRUCTIONS WARNING: DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS EXERCISE. AVERTISSEMENT: NE PAS UTILISER UNE CUVE DE RELAXATION IMMÉDIATEMENT APRÉS UN EXERCISE FATIGANT. WARNING: PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INJUROUS TO YOUR HEALTH.
- Page 12 SAFETY INSTRUCTIONS For spas relying on a specific means of egress, such means shall not be removed when the spa is in use. DANGER – Risk of Accidental Drowning (especially children under 5 years). Caution shall be exercised to prevent unauthorized access to the spa by children. This can be reached by an adult supervisor securing the means of access or installing a safety protection device to the spa.
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Page 13: Regulations
EN17125. The user can only use accessories exclusively provided by the spa manufacturer (i.e. Master Spas manufactured insulating cover) for safety reasons (section 6.1 d). Means of access is not provided with the spa. Accessories necessary for means of access must meet European standard EN 17125. - Page 14 REGULATIONS SAFE USE OF THE SPA • Encourage all users especially children to learn how to swim. • Learn Basic Life Support (Cardiopulmonary Resuscitation - CPR) and refresh this knowledge regularly. This can make a life-saving difference in the event of an emergency. •...
- Page 15 • Where an automatic system is installed, periodic checks are still required as per Water Maintenance instructions in this manual. • Master Spas recommends fast dissolving chlorine granules (sodium dichlor). It is not recommended that chlorine tablets and a floater be used.
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Page 16: Compliance
COMPLIANCE Relax and rest assured that your Master Spas manufactured spa has been built with safety in mind. We manufacture our self-contained spas to meet a stringent list of industry standards. Our spas comply with the following industry standards: • UL 1563 Standard for Electric Spas, Equipment Assemblies and Associated Equipment •... -
Page 17: Vgb Suction Safety & Maintenance Instructions
VGB SUCTION SAFETY & MAINTENANCE INSTRUCTIONS VGB 2008: WARNING Read and follow all instructions in this manual and on the suction fitting. Failure to follow instructions can cause severe injury and/or death. Failure to remove pressure test plugs and/or plugs used in winterization of the spa/swim spa from the suction outlets can result in an increased potential for suction entrapment. -
Page 18: Vgb Suction Safety & Maintenance Instructions
This is a mandated regulation and is not part of nor covered by the spa/swim spa warranty. NOTE: Always review entire safety and maintenance information before beginning maintenance. Contact Master Spas for Suction Installation information for complete suction assembly replacement. DO NOT DIVE. -
Page 19: Glossary Of Spa Terminology
GLOSSARY OF SPA TERMINOLOGY Your new spa features a variety of jets. All jets, regardless of style, return the water to the spa. Air is mixed with the water by using the air controls (if equipped) creating a vigorous massage. Water flow is adjusted by simply turning the outer face of most jets. - Page 20 12. ACCESS PANELS These are the skirt panels located around all four sides of the spa. All of the skirt panels are removable should service be required. Master Spas recommends at least 3 feet of access be provided around the spa.
- Page 21 GLOSSARY OF SPA TERMINOLOGY 16. SPA HEATER This is an electric heater housed in a stainless steel tube. It is thermostatically controlled and equipped with high-limit temperature safety shut-off sensors. 17. SLICE VALVES These valves are used by service personnel to shut off water to the heating system (heater and pump plumbed to the heater) so that the spa water does not need to be drained if the spa requires service to the heating system (varies by...
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Page 22: The Advantages Of Ecopur Charge
® are protected against the corrosive effects of chlorine. EcoPur Charge Master Core Technology is another exclusive design by Master Spas. FEATURES • Releases Sanitizing Copper & Zinc Oxides • Reduces Water Soluble Heavy Metals •... - Page 23 THE ADVANTAGES OF ECOPUR CHARGE ® ECOPUR ® CHARGE INSTALLATION Master Spas Outer Filter* EcoPur ® Charge* STEPS FOR INSTALLATION ® Insert EcoPur Charge into outer filter. ® Twist EcoPur Charge clockwise to lock in place while holding on to outer filter. When snapped in to locked ®...
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Page 24: Water Chemistry Terms You Should Know
WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into Water Maintenance, here are some terms to help you. PARTS PER MILLION (PPM): This is a form of measurement used in most pool or spa chemical readings. Best described as any one million like items of equal size and make up, next to one unlike item, but of equal size. -
Page 25: Water Chemistry Terms You Should Know
WATER CHEMISTRY TERMS YOU SHOULD KNOW SANITIZERS: Germs and bacteria enter the water from the environment and the human body; a sanitizer keeps the water balanced and safe to use. Either chlorine or bromine can be used as a sanitizer to create a healthy water environment. A. -
Page 26: Why Are Chemicals Important In A Spa
WHY ARE CHEMICALS IMPORTANT IN A SPA EVAPORATION: As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the spa or a scale build up inside the equipment. -
Page 27: Recommended Ranges
WATER MAINTENANCE – RECOMMENDED RANGES WATER CHEMISTRY GUIDE Before treating your water, refer to the Model Specifications section of this manual for the correct gallons of your spa, to ensure you are adding the correct amount of chemicals. The concentration of active ingredients in spa chemicals varies by manufacturer, so always consult chemical manufacturer's instructions. -
Page 28: Water Maintenance
Your spa should be filled with fresh tap water using a Pre-filter, which can be obtained from your local Master Spas dealer. This Pre-filter will help remove many of the minerals existing in the water, which will make adjusting the water balance easier after a new fill. Never use more then 50% softened water when filling the spa. -
Page 29: Schedule
WATER MAINTENANCE – SCHEDULE WATCH HOW-TO VIDEOS: masterspas.com/video-tutorials BEFORE EACH USE Test the spa water for proper sanitation levels and adjust accordingly to the proper levels outlined in the Water Chemistry Guide, found in the Water Maintenance – Recommended Ranges section. Appropriate levels should be present before use of the spa. -
Page 30: Troubleshooting Guide
WATER MAINTENANCE – TROUBLE-SHOOTING GUIDE WATCH HOW-TO VIDEOS: masterspas.com/video-tutorials PROBLEM POSSIBLE CAUSES HOW TO FIX IT CHLORINE ODOR Excessive chlorine Shock water with oxidizer/non-chlorine shock treatment Low pH Adjust pH if necessary WATER ODOR Low levels of sanitizer Adjust sanitizer level with chlorinating granules pH out of range Adjust pH if necessary... -
Page 31: Regular Maintenance Procedures
REGULAR MAINTENANCE PROCEDURES WATCH HOW-TO VIDEOS: masterspas.com/video-tutorials NOTE: These maintenance procedures are the responsibility of the spa owner to perform. These procedures are not covered by the spa warranty. DRAINING YOUR SPA Your spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recommended that you clean your spa at least every 180 days or as necessary. - Page 32 (as some may cause foaming to occur in the water once spa is refilled). • Always use an approved insulating spa cover by Master Spas to cover your spa when not in use, especially in outdoor installations where the spa is exposed to weather conditions and sun.
- Page 33 REGULAR MAINTENANCE PROCEDURES ACCESSING FILTERS Filter Weir with Top Access Remove Filter Lid Turn Filters Counter-clockwise to Remove Vane Teleweir Filter Housing Pull Up to Remove Turn Filters Floater Assembly Counter-clockwise to Remove Telescoping Filter Housing Twist Lock Ring Remove Basket Turn Filters Counter-clockwise to Counter-clockwise...
- Page 34 Do not soak EcoPur® element in a filter cleaner. The EcoPur® element should only be rinsed with fresh, clean water if necessary. Check with your Master Spas dealer for details on cleaning and/or filter replacement recommendations.
- Page 35 REGULAR MAINTENANCE PROCEDURES NOTE: These maintenance procedures are the responsibility of the spa owner to perform. These procedures are not covered by the spa warranty. CLEANING JETS The majority of jets in your spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present.
- Page 36 REGULAR MAINTENANCE PROCEDURES NOTE: These maintenance procedures are the responsibility of the spa owner to perform. These procedures are not covered by the spa warranty. CLEANING DIVERTER VALVES Mineral deposits, grit and sand may get into the internal parts of the diverter valves over time. The diverter valves may become difficult to turn or not turn at all.
- Page 37 CARE OF YOUR SPA COVER Always cover your spa when not in use with an approved insulating spa cover by Master Spas. Keep the spa cover on to minimize heat loss during heating of the spa between uses (but not while it is being used).
- Page 38 CARE OF STAINLESS STEEL Master Spas uses stainless steel in a number of our spas. Its lasting beauty and resistance to corrosion make it an excellent material for handrails and jets faces. With the proper care it will keep its luster for many years.
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Page 39: Spa Troubleshooting Guide
If this is a new electrical service and GFCI installation, an instantly tripping GFCI may likely be caused by improper wiring of the load neutral from the GFCI to the spa. It may be necessary to contact an electrician if your Master Spas dealer recommends doing so. -
Page 40: Spa Troubleshooting Guide
6. Reset power to the spa at GFCI breaker. 7. If spa is still not heating, contact your Master Spas dealer or service organization. PUMP(S) DO NOT OPERATE 1. Press the “Jets” button on your control panel. -
Page 41: Winterizing & Storing Your Spa
However, if you decide you don’t want to use your spa in the winter, you must drain it and follow the winterizing steps listed below.* DISCLAIMER: Master Spas does not recommend winterizing your spa. If you choose to do so, any damage that may result is not covered under the spa warranty. -
Page 42: Model Specifications
MODEL SPECIFICATIONS DO NOT DIVE. -
Page 43: Installation Instructions
The desired location for spa might require use of a crane. Please be sure to contact and review these site and installation plans with your Master Spas dealer prior to delivery. It is also good to consider these access requirements for ease of removing the spa from the premises in the event it is necessary to do so. - Page 44 GUIDELINES FOR PARTIALLY OR FULLY RECESSED INSTALLATION Spas manufactured by Master Spas are designed to be installed in a variety of settings. One of which is installing below grade. Should a spa be installed below the level of the site drainage system (below grade), a system for preventing water collecting and pooling must be designed based on the requirements of the local authority having jurisdiction.
- Page 45 SITE PREPARATION / GENERAL GUIDELINES DO NOT DIVE. DO NOT DIVE.
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Page 46: Electrical Requirements
See chart on next page for wire size conversion. All Master Spas equipment packs are wired for 230 VAC only. The only electrical supply for your spa must include a switch or circuit breaker to open all non-grounded supply conductors to comply with BS7671 (or other local jurisdiction code or law). - Page 47 ELECTRICAL REQUIREMENTS 230 VOLT 50 HZ – RESIDUAL CURRENT DEVICES (RCDS) A residual current device (RCD) is the generic term for a device that monitors the current in the line conductor and the neutral conductor in an earthed system. In a circuit that’s operating properly, the vector sum of the live and neutral current values added together will be zero.
- Page 48 ELECTRICAL REQUIREMENTS GS500Z, MS500ZE & MS501ZE HOOK-UP AS MANUFACTURED – SINGLE SERVICE (Figure 1) Single Service, TN and TT Electrical Systems (1x16 Amp or 1x32 Amp)* 3 Wires (1 Line + 1 Neutral + 1 Protective Earth). Protective Earth wire (Green/Yellow) must be connected to system ground terminal as marked.
- Page 49 ELECTRICAL REQUIREMENTS GS500Z, MS500ZE & MS501ZE HOOK-UP OPTIONAL CONFIGURATION – 3 SERVICE/PHASE (Figure 3) 3-Phase Service, TN and TT Electrical Systems 5 Wires (3 Lines + 1 Neutral + 1 Protective Earth)*. Protective Earth wire (Green/Yellow) must be connected to system ground terminal as marked.
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Page 50: Initial Spa Setup
INITIAL SPA SETUP WATCH HOW-TO VIDEOS: masterspas.com/video-tutorials SETUP STEPS Put spa in final position that allows for access to equipment and spa components. Master Spas recommends that at least 3 feet of space be provided around all sides of the spa for access. - Page 51 Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking of pumps may occur. Master Spas has taken measures to reduce the possibility of this, but it still may occur, especially after refilling a spa. This is not a service covered under warranty and service charges may apply.
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Page 52: Operating Instructions
SPA CONTROLS - VL400 PANEL INITIAL START-UP When your spa is first turned on, it will go into Priming mode, indicated by “Pr”. During Priming Mode, press Jets button(s) repeatedly and be sure all pumps are free of air. Priming Mode lasts less than 5 minutes. - Page 53 SPA CONTROLS - VL400 PANEL MODE Mode is changed by pressing Temp, then Light (repeat this button sequence to continue rotating through the modes). Standard Mode is programmed to continuously maintain the desired temperature. Note that the last measured spa temperature displayed is current only when the low speed of Pump 1 has been running for at least 1-2 minutes.
- Page 54 SPA CONTROLS - VL400 PANEL SPA DIAGNOSTIC MESSAGES MESSAGE MEANING ACTION REQUIRED No message on display. Power The control panel will be disabled until power has been cut off to the spa. returns. Spa settings will be preserved until next power up.
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Page 55: Spa Controls - Pump Diagrams
SPA CONTROLS - PUMP CONTROL DIAGRAMS INT GS SAN MIGUEL Pump 1 Air Control Pump 1 REV. 112018 DO NOT DIVE. - Page 56 SPA CONTROLS - PUMP CONTROL DIAGRAMS INT GS OCHO RIOS SE Pump 1B Pump 1 A/B/C 3-Way Diverter Jet Twist the face of this jet to the right, middle or left to divert waterflow in the spa Pump 1B Pump 1C Air Control Pump 1A Pump 1A...
- Page 57 SPA CONTROLS - PUMP CONTROL DIAGRAMS INT GS OCHO RIOS LE Pump 1 A/B Pump 1B Pump 1B Air Control Pump 1 A/B Diverter Pump 1A Pump 1A Air Control REV. 112018 DO NOT DIVE.
- Page 58 SPA CONTROLS - PUMP CONTROL DIAGRAMS INT GS BAR HARBOR SE Pump 1A Pump 1A Pump 1 A/B Air Control Diverter Pump 1B Pump 1 Pump 1B Pump 1 Water Air Control Feature Control Pump 1B REV. 112018 DO NOT DIVE.
- Page 59 SPA CONTROLS - PUMP CONTROL DIAGRAMS INT GS BAR HARBOR LE Pump 1 Pump 1 Pump 2 A/B Pump 1 Diverter Air Control Pump 2B Pump 1 Pump 2B Air Control Pump 2B Pump 2 A/B Pump 2A Pump 2 Water...
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Page 60: International Limited Warranty
2 YEARS - PLUMBING Master Spas warrants to the original retail purchaser for a period of 2 years from the date of original retail purchase that the plumbing of the spa will not leak due to defects in material and workmanship (Master Spas will provide replacement parts and labor to repair or replace the applicable components). - Page 61 Canada. 1 YEAR - LED LIGHT SYSTEM* Master Spas warrants to the original retail purchaser, for a period of 1 year from the date of original retail purchase that the optional, factory installed LED light system will not malfunction due to defects in workmanship and materials (parts). If the LED light system or any component thereof fails due to defects in material or workmanship, Master Spas will either repair or replace the applicable components.
- Page 62 Master Spas Owner’s Manual, an act of God, weather conditions or other damage from causes beyond the control of Master Spas. Misuse or abuse shall mean operation of the spa other than in conformity with the Master Spas Owner’s...
- Page 63 The original retail purchaser should register their spa purchase within 10 days from the date of original retail purchase to establish proof of purchase with Master Spas. Failure to register does not void this limited warranty but, upon any warranty claim, proof of purchase must first be provided to confirm original retail purchase date to the original retail purchaser.
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Page 64: Spa Care & Maintenance Record
SPA CARE AND MAINTENANCE RECORD MAINTENANCE AVERAGE TIMETABLES Below is a list of routine maintenance and the guidelines on how often they should be done. The frequency in which these actions should be performed may vary depending on bather load and how often you use your spa. - Page 65 SPA CARE AND MAINTENANCE RECORD MAINTENANCE PERFORMED DATE DATE DATE _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ DO NOT DIVE.
- Page 66 SPA CARE AND MAINTENANCE RECORD MAINTENANCE PERFORMED DATE DATE DATE _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ DO NOT DIVE.
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Page 67: Spa Care & Maintenance Record
SPA CARE AND MAINTENANCE RECORD MAINTENANCE PERFORMED DATE DATE DATE _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ DO NOT DIVE. - Page 68 Your dealer is an independent businessperson or company and not an employee or agent of Master Spas, LLC. We cannot and do not accept any responsibility or liability for any other representations, statements or contracts made by any dealer beyond the provisions of our written limited warranty. Master Spas, Getaway Hot Tubs, The Ultimate Relaxation Machine, Master Blaster, and EcoPur are registered trademarks of Master Spas, LLC.
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