Master Spas H2X Owner's Manual
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Master Spas H2X Owner's Manual

Master Spas H2X Owner's Manual

Swim spa
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WATER TO THE EXTREME
O WNER'S MANUAL

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Summary of Contents for Master Spas H2X

  • Page 1 WATER TO THE EXTREME O WNER’S MANUAL...
  • Page 3 The goal of this manual is to provide you with safety and operational information plus some tips that will help you enjoy your H2X swim spa to its fullest. At the time of print, this manual is accurate in its information. Master Spas reserves the right to change or improve its product without prior notice.

  • Page 4: Table Of Contents

    ................30 Why Chemicals are Important ........................ 31 Maintenance Recommendations ......................32 Winterizing Your Swim Spa ........................33 H2X Swim Spa Specifications ........................... 34 Electronic Controls........................35-36 Diagnostic Messages........................37-38 Propulsion System..........................39 Momentum System Overview Main Menus ............................ 40 Fill It Up! ............................

  • Page 5: Safety Instructions

    INTROdUcTION It’s time to relax! You now have your very own portable spa by Master Spas, Inc. By fully understanding the operation of each of the features of your new Master Spa, you will be assured of many years of hassle-free, hot water therapy and fun.

  • Page 6: Important Safety Instructions

    SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS When installing and using this electrical equipment, basic safety precautions should be observed including the following: Read aNd fOLLOW aLL INSTRUcTIONS WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.

  • Page 7: Important Safety

    SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS (cONT.) (For units with GFCI) WARNING – This product is provided with a ground-fault circuit interrupter locat- ed on the front panel of selected swim spas and on the power cord of 120 volt convertible spas. The GFCI must be tested before each use. With the product operating, open the service door.
  • Page 8 SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS (cONT.) b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 38˚C (100˚F). c) Before entering a spa, the user should measure the water temperature since the tolerance of water temperature- regulating devices varies.
  • Page 9 SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS (cONT.) DANGER – To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the spa are in use. Damaged covers can be hazardous to small children and adults with long hair. Should any part of the body be drawn into these fittings, turn off the spa immediately.

  • Page 10: Save These Instructions

    SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS (cONT.) The unit should be subjected to periodic routine maintenance once every quarter to make sure that the it is operating properly. DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked G, GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located inside the supply terminal box or compartment.
  • Page 11 SAFETY INSTRUCTIONS WaRNINg: CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION aveRTISSemeNT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAXATION SANS SURVEILLANCE WaRNINg: DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.
  • Page 12 SAFETY INSTRUCTIONS WaRNINg: DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS EXERCISE aveRTISSemeNT: NE PAS UTILISER UNE CUVE DE RELAXATION IMMéDIATEMENT APRéS UN EXERCISE FATIGANT WaRNINg: PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INjUROUS TO YOUR HEALTH aveRTISSemeNT: L’UTILISATION PROLONGéE D’UNE CUVE DE RELAXATION PEUT êTRE...

  • Page 13: Glossary Of Swim Spa Terminology

    GLOSSARY OF SWIM SPA TERMINOLOGY 1. TheRapy JeTS Your new swim spa features a variety of jet styles. All jets, regardless of style return the water to the swim spa. Air is mixed with the water by using the air controls creating a gentle to most vigorous massage.

  • Page 14: Topside Control Panel

    13. The propulsion motor, propulsion control pack, and pulleys for the propulsion system are located in this area. This system is used on the H2X, Crosstrainer and Momentum spas. The Crosstrainer 2 and the Crosstrainer Sj use a different type of swim system.

  • Page 15: Spa Light

    Panel “H” Panel “G” Panel “F” NOTE: The above drawing illustrates panel placement on the H2X. The CrossTrainer is labeled the same. WARNING: Do Not Remove Access Panels Without Turning Off Power To The Swim Spa. 10. dRaININg yOUR SWIm Spa Due to the physical size of the swim spa, we recommend draining your swim spa with a submersable sump pump.
  • Page 16 The main pump is controlled by the “jets 1 button on the Topside Control Panel. 17. SecONdaRy pUmp This pump produces water flow through the stand up jet system in the H2X and Crosstrainer. In the Crosstrainer 2 and the Crosstrainer Sj, it also supplies water flow to the swim jets by turning the diverter valve.
  • Page 17 Fault circuit interrupter (GFCI) must be used to comply with section 680-42 of the National Electric Code. The H2X, Crosstrainer and Momentum spas come equipped from the factory with a GFCI breaker and will not need to have one installed. The Crosstrainer 2 does not have a GFCI breaker and will need to have as separate GFCI breaker installed (see pages 16 and 17 of this manual).

  • Page 18: Electrical Installation Requirements

    6 AWG copper wire and must be connected securely to a grounded metal structure such as a cold water pipe. All Master Spas equipment packs are wired for 240 VAC only. The only electrical supply for your spa must include a 50 AMP switch or circuit breaker to open all non-grounded supply conductors to comply with section 422-20 of the National Electrical Code.

  • Page 19: Wiring Schematic

    WIRING SCHEMATIC - 240 VOLT SWIM SPA HOOk-UP (FOR CROSSTRAINER 2 AND CROSSTRAINER Sj ONLY) Balboa G.F.C.I Breaker Box Instruments Incorporated Wire Key Green (Ground) Red (Hot) Black (Hot) White (Neutral) Junction Box House Breaker Box Spa System Box WHITE (NEUTRAL) BLACK (HOT) RED (HOT) GREEN (GROUND)

  • Page 20: Site Preparation / General Guidelines

    SITE PREPARATION / GENERAL GUIDELINES Swim spa installation is simple when properly planned. To that end, it is important that you read the following information carefully and consult with your Master Spas dealer. 1. Access - The actual dimensions of your new swim spa will determine the amount of space that is needed in moving the swim spa from curbside to its final installation area.
  • Page 21 • Proximity to dressing rooms and bathrooms • Storage for spa chemicals • Local building codes (if applicable) • Power cable NOTE: The H2X is to be used in private, residential use only. Operating an H2X for commercial use will void the warranty. DO NOT DIVE.

  • Page 22: Installation Instructions

    Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking of pumps may occur. Master Spas has taken measures to reduce the possibility of this, but it still may occur, especially after refilling a swim spa. This is not a service covered under warranty.

  • Page 23: Water Chemistry Terms

    WATER CHEMISTRY TERMS YOU SHOULD kNOW Before jumping into the Swim Spa Water maintenance, here are some terms to help you. Parts per million, or ppm: This is a form of measurement used in most pool or spa chemical readings. Best described as any one million like items of equal size and make up, next to one unlike item, but of equal size.
  • Page 24 WATER CHEMISTRY TERMS YOU SHOULD kNOW Total dissolved solids (TDS): Materials that have been dissolved by the water. i.e. Like what hap- pens when you put sugar in coffee or tea. Useful life of water (in days): Water should be drained at least once every 180 days. Useful life may vary by usage and bather load.

  • Page 25: Spa Water Maintenance

    Spa Water Maintenance * All Swim Spas use the ECO PUR filter(s). This section pertains specifically to maintaining water chemistry in spas that have the ECO PUR filters. SpecIaL NOTe ECO PUR™ water filter system is designed to reduce the use of chemicals in your spa. You will still be required, periodically, based on usage to add a small amount of chlorine to oxidize organic compounds in the water.

  • Page 26: Water Quality Maintenance Start-Up

    WATER QUALITY MAINTENANCE START-UP for ecO pUR™ Water filter System Step 1: Your spa should be filled using a Pre-filter, which can be obtained from your local dealer. This Pre-filter will help remove many of the minerals existing in the water, which will make adjusting the water balance easier after a new fill.

  • Page 27: The Advantages Of Eco Pur ™ Mineral Purification

    THE ADVANTAGES OF ECO PUR™ • Helps remove calcium carbonate and hydrogen sulphide from spa water to protect heaters and equipment from precipitation. • Helps stabilize the pH and alkalinity of the spa water. • Helps reduce chemical usage and still provide safe odor-free water. •...

  • Page 28: Water Quality Maintenance Schedule

    WATER QUALITY MAINTENANCE SCHEDULE BefORe each USe Check swim spa water with a test strip for proper sanitation levels and adjust accordingly to the proper levels. ONce a WeeK Add 15 oz. (30 tablespoons) of a non-chlorine shock or 3 tablespoons of Dichlor to spa per 2,500 gallons. 3 TImeS a WeeK Test water using chemical test strips.

  • Page 29: Swim Spa Water Maintenance Start-Up

    SWIM SPA WATER MAINTENANCE - START-UP Read the swim spa owners manual first. Clean the surface with a spa general purpose cleaner or wipe down with a clean wet towel. Begin filling the swim spa with fresh water. If possible, do not use softened water. When the swim spa has 2 to 4 inches of water on the bottom, add the recommended amount of a sequestering chemical for that size swim spa.
  • Page 30 SWIM SPA WATER MAINTENANCE - START-UP day One Test and adjust total alkalinity if necessary to between 80 to 120 ppm using the pH / alkalinity increaser or decreaser 5 oz. at a time. Wait 30 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.

  • Page 31: Swim Spa Water Maintenance Start-Up

    SWIM SPA WATER MAINTENANCE - START-UP day four Skip day five Test and adjust total alkalinity, if necessary, to between 80 and 120 ppm using the pH / alkalinity increaser or decreaser, 5 oz. at a time. Wait 30 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.

  • Page 32: Swim Spa Water Maintenance Trouble-Shooting Guide

    SWIM SPA WATER MAINTENANCE TROUBLE-SHOOTING GUIDE Problem Possible Causes How To Fix It Chlorine / Bromine Odor • Excessive Chlorine or • Shock water with non-chlorine bromine level shock treatment • Low pH • Adjust pH if necessary Water Odor •...

  • Page 33: Why Chemicals Are Important

    WHY CHEMICALS ARE IMPORTANT IN A SWIM SPA 1. evaporation: As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the spa or a scale build up inside the equipment.

  • Page 34: Maintenance Recommendations

    MAINTENANCE RECOMMENDATIONS Your swim spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recommended that you clean your swim spa at least every 180 days. Heavy bather load will require cleaning it more often. TO dRaIN yOUR SWIm Spa •...

  • Page 35: Winterizing Your Swim Spa

    * Disclaimer: Master Spas does not recommend winterizing your swim spa. If you choose to do so, any damage that may result is not covered under the swim spa warranty.

  • Page 36: H2X Swim Spa Specifications

    H2X - SPECIFICATIONS Electrical Water Weight Number Model Dimensions Required Capacity Dry/Full of Pumps Count Momentum 231"x 94"x 52" 240V 50A 2,040 3,040lbs/ 2 pumps gallons 20,000lbs 1 propulsion system 201"x 94"x 52" 240V 50A 1,925 2,700lbs/ 2 pumps gallons...

  • Page 37: Electronic Controls

    MASTER SPA - H2X Initial Start-up When your swim spa is first actuated, it will go into Priming mode, indicated by “Pr.” The Priming mode will last for less than 5 minutes (press “Warm” or “Cool” to skip Priming Mode) and then the swim spa will begin to heat and maintain the water temperature in the Standard mode.

  • Page 38: Preset Filter Cycles

    MASTER SPA - H2X mode Mode is changed by pressing the “Warm” or “Cool” button, then pressing the “Program/Mode” button. Standard mode is programmed to maintain the desired temperature. Note that the last measured swim spa temperature displayed is current only when the pump has been running for at least 2 minutes.

  • Page 39: Diagnostic Messages

    MASTER SPA - H2X Message Meaning Action Required No message on display. The control panel will be disabled until power Power has been cut off to the spa. returns. Time of day will be preserved for 30 days on your system. Spa settings are preserved on all systems.
  • Page 40 MASTER SPA - H2X Message Meaning Action Required Possible inadequate water, poor Check water level in spa. Refill if necessary. flow, or air bubbles are detected in If the water level is okay, make sure the pumps the heater. Swim spa is shut down have been primed.

  • Page 41: Propulsion System

    The propulsion System (h2X, crosstrainer and momentum only) The unique belt-driven propulsion system provides the most consistent flow of water to swim and exercise against. Used in conjunction with the convenient, LED backlit H2X control panel, this system is the most user friendly on the market today.

  • Page 42: Momentum System Overview

    momentum system overview MAIN MENUS The control system in your Momentum spa differs from conventional spas in that it is able to operate therapy jets and heat in two separate areas through one simple system. This spa has two separate water areas and they can be controlled using the one topside control panel.

  • Page 43: Fill It Up

    momentum system overview FILL IT UP! preparation and filling Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process.

  • Page 44: Spa Behavior

    momentum system overview SPA BEHAVIOR pumps Press the “jets 1” button once to turn pump 1 on or off, and to shift between low- and high-speeds. If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after 120 minutes.

  • Page 45: Temperature

    momentum system overview TEMPERATURE adjusting the Set Temperature When using the Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to flash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button. When the LCD stops flashing, the spa will heat to the new set temperature when required.

  • Page 46: Heating Information And Diverter Indicator

    momentum system overview HEATING INFORMATION AND DIVERT INDICATORS heater and pump Behaviors The electric heater will not run when the Swim Propulsion system is running. An electric heater shall be cooled down by leaving Pump 1 on for 1 minute after turning off the heater. The Heat LED will flash during cool-down.

  • Page 47: Modes - Ready And Rest

    momentum system overview MODE – READY AND REST READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display. This is known as “polling.” The system will poll the Spa area first, heat if needed, then poll the Swim area.

  • Page 48: Show And Set Time Of Day

    momentum system overview SHOW AND SET TIME-OF-DAY Be sure to set the Time-of-day Setting the time-of-day is important for determining filtration times and other background features. SET TIME will flash on the display if no time-of-day is set in the memory. 24-hour time display can be set under the PREF menu.

  • Page 49: Restricting Operation

    momentum system overview RESTRICTING OPERATION The control can be restricted to prevent unwanted use or temperature adjustments. Locking the panel prevents the controller from being used, but all automatic functions are still active. Locking the Temperature allows jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted.

  • Page 50: Adjusting Filtration

    momentum system overview ADjUSTING FILTRATION main filtration Filter cycles are set using a start time and a duration. Start time is indicated by an “A” or “P” in the bottom right corner of the display. Duration has no “A” or “P” indication. Start time can be adjusted in 15-minute increments.

  • Page 51: Additional Filtration Information

    momentum system overview ADDITIONAL FILTRATION INFORMATION purge cycles In order to maintain sanitary conditions, secondary Pumps and/or a Blower will purge water from their respective plumbing by running briefly at the beginning of each filter cycle. filter duration Filter Cycle 1 must be programmed and has a minimum duration of 3 hours. The factory default setting is 3 hours.

  • Page 52: Preferences

    momentum system overview PREFERENCES Indicates Flashing or Changing Segment A temperature button, used for “Action” Light or dedicated “Choose” button, depending on control panel configuration Waiting time - varies depending on function Utility menu The Utility menu is available for trouble shooting purposes only and should not be accessed. Testing modes that are used in this menu can affect the operation of the system and cause it not to function correctly.
  • Page 53 momentum system overview GENERAL MESSAGES priming mode Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each pump and manually verify that the pumps are primed (air is purged) and water is flowing.

  • Page 54: Messages

    momentum system overview HEATER-RELATED MESSAGES heater flow is Reduced (hfL) There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below. heater flow is Reduced (Lf)* There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled.
  • Page 55 momentum system overview SENSOR-RELATED MESSAGES Sensor Balance is poor The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service. Sensor Balance is poor* The temperature sensors ARE out of sync. The sensors have been out of balance for at least 1 hour. Call for Service.
  • Page 56 momentum system overview SYSTEM-RELATED MESSAGES memory failure - checksum error* At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call. memory failure - persistent memory error* Contact your dealer or service organization if this message appears on more than one power-up.
  • Page 57 momentum system overview REMINDER MESSAGES general maintenance helps. Reminder Messages can be suppressed by using the PREF Menu. See Page 50. Reminder Messages can be chosen individually by the Manufacturer. They may be disabled entirely, or there may be a limited number of reminders on a specific model. Press a Temperature button to reset a displayed reminder message.

  • Page 58: Max Stereo System

    MAX STEREO SYSTEM (optional) WaRNINg: Never remain in your spa longer than 15 minutes per session when the water temperature is above 98˚ F. If you wish to spend more time in your spa, whether enjoying music, watching tv, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚ F). * Please refer to the Stereo Owner’s Manual for specific operations.

  • Page 59: Max Stereo System

    MAX STEREO SYSTEM NOTE: Speakers should be in the down position before covering your swim spa. Failure to do so will result in damage not covered under the warranty. NOTE: Do not place wet CD’s into the stereo at anytime. NOTE: AM channels will be very limited in reception and in most cases be unavailable.

  • Page 60: Fusion Docking Station

    The docking station is compatible with the following iPod™ products Nano™ 3G 4G 8G, iPod Touch™ 8G 16G, iPod Classic™ 80G 160G, and iPod™ 5G 30G 60G 80G. Master Spas, Inc. does not guarantee compatibility with all iPod™ products due to software changes and upgrades.
  • Page 61 fusion docking station caUTION – Risk of Electric Shock. Do not leave compartment door open. caUTION – Risk of Electric Shock. Replace components only with identical components; and Do not operate the Audio / Video controls while inside the spa. WaRNINg –...

  • Page 62: Swim Spa Trouble Shooting Guide

    There you will find the meaning of the message and what action is to be taken. If there is no message on your control panel, check and reset the GFCI breaker. On the H2X, Crosstrainer and Momentum, this is located on the front of the spa in the lower left hand corner, behind the double smoked plastic doors.
  • Page 63 SWIM SPA TROUBLE SHOOTING GUIDE Spa NOT heaTINg * If the spas heater has failed, the majority of the time it will trip the GFCI breaker. If the spa is not heating and has not tripped the breaker, please follow these steps: Check the control panel for diagnostic messages.

  • Page 64: Regular Maintenance Procedures

    REGULAR MAINTENANCE PROCEDURES Note: These are areas that will require the swim spa owner to perform routine maintenance. These are not areas covered under the warranty of the swim spa. cLeaNINg JeTS The majority of jets in your swim spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present.

  • Page 65: Regular Maintenance Procedures

    REGULAR MAINTENANCE PROCEDURES caRe Of yOUR SWIm Spa cOveR Always cover your swim spa when not in use. This will greatly reduce energy consumption and will cause swim spa water to heat more rapidly. Water loss and chemical usage will also be reduced. •...

  • Page 66: Swim Spa Care And Maintenance Records

    swim spa care and maintenance record DATE DATE DATE DATE DATE DATE DATE DATE drain & clean Spa clean filter cartridges change ecO pUR™ element every 180 days Soak filter cartridges in Solution Test gfcI clean and condition Spa cover miscellaneous Service DO NOT DIVE.
  • Page 67 swim spa care and maintenance record DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DO NOT DIVE.
  • Page 68 swim spa care and maintenance record DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DO NOT DIVE.
  • Page 69 swim spa care and maintenance record DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DO NOT DIVE.
  • Page 70 swim spa care and maintenance record DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DO NOT DIVE.
  • Page 72 6927 Lincoln Parkway Fort Wayne, Indiana 46804 800-860-7727 www.masterspas.com POP10H2XOM Rev. 11/09...

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