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TroubleShooting Manual
SIP entity connection fail alarm
It is an alarm created when register is failed after periodically trying registing
gateway using SIP REGISTER message in call-server.
Symptoms
On the iBG2016 system, following event will be occurred.
#Feb 09 12:00:20 critical
between system and SIP entity RAISE
#Feb 09 12:00:24 informational EVENT
between system and SIP entity CLEAR
Possible Causes
Call server which is configured by iBG2016 gateway system is not running.
Call server network is unreachable from iBG2016 gateway system.
In the call server configured by iBG2016, this iBG2016 is not configured or
configured with invalid data.
Troubleshooting
1.
Verify configured call server system is running.
2.
Verify your network is alive inter iBG2016 gateway and call server
system.
3.
Verify your iBG2016 is configured in call server system.
HMSGUI
4
configuration
iBG2016.
EVENT
Connection fails
Connection fails
© SAMSUNG Electronics Co., Ltd.
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