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Troubleshooting
Your printer is designed to require only minimum
maintenance, however, everyday use will give
rise to a num ber of simple printer-care
operations.
During normal printer operation, an error
condition will be signalled by the rapid flashing of
the light indicator and the positioning of the print
head carriage to indicate whether the error is due
a paper or print head malfunction.
If you are unable to run the operation you require,
first check that you have followed correctly the
instructions given in this manual or the section
"How to..." in the On-Line Guide. If, after
repeating the procedure, you still have a problem,
consult the specific topic in Troubleshooting in
the On-Line Guide.
If you detect serious mechanical damage to or a
failure in the printer, do not attempt to repair it
yourself! CALL THE TECHNICAL SUPPORT
SERVICE.
General care
q Environment
•
Keep your printer in a stabilised, ventilated
environment (temperature range: 15 to 35
o
- 60 to 95
F; relative humidity: 20% - 80%).
•
Do not subject your printer to brusque
changes in temperature and/or humidity.
•
Do not let dust accumulate on the printer; use
a slightly damp cloth to remove dust.
Do NOT use abrasive or corrosive cleaning
fluids to clean the printer.
10
q Transportation
•
Always make sure that the print head is in its
rest position.
To ensure this, always press POWER to
switch off your printer BEFORE switching off
your PC.
•
Take care not to drop your printer.
•
Repack your printer in its original carton,
whenever possible.
Installation
q Missing or damaged parts.
•
Contact your retailer immediately.
q Printer is not powered.
No power supply (the light indicator is not lit).
•
Check that the printer is connected properly
to the electrical power supply socket.
•
Press POWER.
q No printer reaction.
o
C
When you press POWER, the print head carriage
and the output tray spoilers do not move.
•
Check that the carriage path and the spoilers
are free of impediment.
•
Try switching the printer off and then on
again.
•
If the light indicator flashes rapidly, there is a
failure on the mother board; press POWER to
switch the printer off, disconnect it and call the
technical support service.
Troubleshooting
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