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Problem
Images are
blurred.
Bright specks
appear in images
captured with flash.
Flash does not fire.
Digital zoom
cannot be used.
Image size not
available.
No sound when
the shutter is
released.
AF-assist
illuminator does
not light.
Images appear
smeared.
Colors are
unnatural.
Randomly spaced
bright pixels
("noise") appear in
image.
Technical Notes
Troubleshooting
Use the flash.
Increase the ISO sensitivity value.
Enable Photo VR when shooting still images. Enable
Movie VR when recording movies.
Use a tripod to stabilize the camera (using the self-timer
at the same time is more effective).
Flash is reflecting off particles in the air. Lower the flash, and
set the flash mode setting to W (off).
The flash is lowered.
The flash does not fire with certain shooting modes or
when using certain settings in other functions.
Digital zoom is set to Off in the setup menu.
Digital zoom cannot be used with certain shooting
modes or when using certain settings in other functions.
Image size cannot be selected with certain shooting
modes or when using certain settings in other functions.
Off is selected for Shutter sound in Sound settings in the
setup menu. No sound is produced with some shooting
modes or settings, even when On is selected.
Off is selected for the AF assist option in the setup menu.
AF-assist illuminator may not light depending on the
position of the focus area or the current shooting mode,
even when Auto is selected.
The lens is dirty. Clean the lens.
White balance or hue is not adjusted properly.
The subject is dark and the shutter speed is too slow or ISO
sensitivity is too high. Noise can be reduced by:
Using the flash
Specifying a lower ISO sensitivity setting
Cause/Solution
199
A
58
138
151,
168
61
58
25, 58
78, 80
169
82, 169
80, 129
172
169
191
36, 66,
130
25, 58
138
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