Before Calling Service Personnel - Marantz DV3100 User Manual

PAGE 38

Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.
Symptom
No power.
The power is on, but
the DVD player does
not work.
No picture.
No sound.
The playback picture is poor.
The DVD player does
not start playback.
The remote control
does not work properly.
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REFERENCE
Symptoms and Correction
• The power cord is disconnected.
• No disc is inserted.
• The TV is not set to receive DVD signal
output.
• The video cable is not connected
securely.
• The connected TV power is turned off.
• The equipment connected with the
audio cable is not set to receive DVD
signal output.
• The audio cables are not connected
securely.
• The power of the equipment connected
with the audio cable is turned off.
• The Digital Audio Output is set to the
wrong position.
• The disc is dirty.
• No disc is inserted.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• A menu is on the TV screen.
• The Rating level is set.
• The remote control is not pointed at the
remote sensor of the DVD player.
• The remote control is too far from the
DVD player.
• There is an obstacle in the path of the
remote control and the DVD player.
• The batteries in the remote control are
exhausted.
Cause
• Plug the power cord into the wall outlet
• Insert a disc. (Check that the DVD or,
• Select the appropriate video input mode
• Connect the video cable into the jacks
• Turn on the TV.
• Select the correct input mode of the
• Connect the audio cable into the jacks
• Turn on the equipment connected with
• Set the Digital Audio Output to the
• Clean the disc.
• Insert a disc.(Check that the DVD, or
• Insert a playable disc. (Check the disc
• Place the disc with the playback side
• Place the disc on the disc tray correctly
• Clean the disc.
• Press the SETUP button to turn off the
• Cancel the Rating function or change
• Point the remote control at the remote
• Operate the remote control within about
• Remove the obstacle.
• Replace the batteries with new ones.
Correction
securely.
audio CD indicator in the DVD display is
lit.)
on the TV so the picture from the DVD
player appears on the TV screen.
securely.
audio receiver so you can listen to the
sound from the DVD player.
securely.
the audio cable.
correct position, then turn on the DVD
player again by pressing the POWER
button.
audio CD indicator in the DVD display is
lit.)
type, color system and Regional code.)
down.
inside the guide.
menu screen.
the rating level.
sensor of the DVD player.
23 ft (7 m).