Before Calling Service Personnel; Symptoms And Correction - Marantz VC5200 User Manual

PAGE 46 REFERENCE

Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.
Symptom
• The power cord is disconnected.
No power.
The power is on, but • No disc is inserted.
the DVD player does
not work.
No picture. • The TV is not set to receive DVD signal
• The video cable is not connected
• The connected TV power is turned off.
No sound. • The equipment connected with the
• The audio cables are not connected
• The power of the equipment connected
• The Digital Audio Output is set to the
The playback picture is poor. • The disc is dirty.
• No disc is inserted.
The DVD player does
not start playback.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• A menu is on the TV screen.
• The Rating level is set.
The remote control
• The remote control is not pointed at the
does not work properly.
• The remote control is too far from the
• There is an obstacle in the path of the
• The batteries in the remote control are
• Remote control code is different

Symptoms and Correction

Cause
output.
securely.
audio cable is not set to receive DVD
signal output.
securely.
with the audio cable is turned off.
wrong position.
remote sensor of the DVD player.
DVD player.
remote control and the DVD player.
exhausted.
between the DVD player and Remote
control.
Correction
• Plug the power cord into the wall outlet
securely.
• Insert a disc. (Check that the DVD or,
audio CD indicator in the DVD display is
lit.)
• Select the appropriate video input mode
on the TV so the picture from the DVD
player appears on the TV screen.
• Connect the video cable into the jacks
securely.
• Turn on the TV.
• Select the correct input mode of the
audio receiver so you can listen to the
sound from the DVD player.
• Connect the audio cable into the jacks
securely.
• Turn on the equipment connected with
the audio cable.
• Set the Digital Audio Output to the correct
position, then turn on the DVD player
again by pressing the POWER button.
• Clean the disc.
• Insert a disc. (Check that the DVD, or
audio CD indicator in the DVD display is
lit.)
• Insert a playable disc. (Check the disc
type, color system and Regional code.)
• Place the disc with the playback side
down.
• Place the disc on the disc tray correctly
inside the guide.
• Clean the disc.
• Press the SETUP button to turn off the
menu screen.
• Cancel the Rating function or change
the rating level.
• Point the remote control at the remote
sensor of the DVD player.
• Operate the remote control within about
17 ft (5 m).
• Remove the obstacle.
• Replace the batteries with new ones.
• Set the remote control codes of both
DVD player and Remote control to the
same setting.