BenQ Home Entertainment W500 User Manual

BenQ Home Entertainment W500 User Manual

Home entertainment series lcd projector
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W500 LCD Projector
Home Entertainment Series
User Manual
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Summary of Contents for BenQ Home Entertainment W500

  • Page 1 W500 LCD Projector Home Entertainment Series User Manual Welcome...
  • Page 2: Table Of Contents

    Table of contents Important safety instructions ... 5 Introduction ... 8 Projector features ...8 Shipping contents ...9 Standard accessories ... 9 Optional accessories ... 9 Projector exterior view ...10 Front and upper side ... 10 Rear side ... 10 Under side ... 10 Controls and functions ...11 Projector ...
  • Page 3 Speeding up the process of source search ...26 Adjusting the projected image ... 26 Adjusting the projection angle ...26 Fine-tuning the image size and clarity ...26 Correcting two-dimensional keystone ...26 Correcting pincushion and barrel distortion ...27 Optimizing the image ... 28 1.
  • Page 4 Indicators ... 47 Troubleshooting ... 49 Specifications ... 50 Projector specifications ...50 Optical ... 50 Electrical ... 50 Terminals ... 50 General characteristics ... 50 Dimensions ...50 Timing chart ...51 Warranty and Copyright information ... 53 Copyright ...53 Disclaimer ...53 Warranty ...53 Regulation statements ...
  • Page 5: Important Safety Instructions

    Important safety instructions Your BenQ projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.
  • Page 6 Do not place liquids near or on the projector. Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power point and call BenQ to have the projector repaired. Important safety instructions...
  • Page 7 BenQ’s Ceiling Mounting Kit for mounting. Ceiling mounting the projector We want you to have a pleasant experience using your BenQ projector, so we need to bring this safety matter to your attention to prevent possible damage to person and property.
  • Page 8: Introduction

    Introduction Projector features The projector integrates high-performance optical engine projection and a user-friendly design to deliver high reliability and ease of use. The projector offers the following features. • Three-panel LCD system to deliver superior brightness, color saturation and color depth •...
  • Page 9: Shipping Contents

    Shipping contents The projector is shipped with the cables required for connection to a video and PC equipment. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase. Standard accessories Some of the accessories may vary from region to region, and may differ from those illustrated.
  • Page 10: Projector Exterior View

    Projector exterior view Front and upper side Rear side "Connection" on page 19 for connection details. 11 12 13 9. Front Adjuster foot 10. AC power cord inlet 11. Rear IR sensor 12. RS-232C port 13. USB socket 14. HDMI port 15.
  • Page 11: Controls And Functions

    Controls and functions Projector 1. Focus ring Adjusts the focus of the projected image. See tuning the image size and clarity" on page 26 details. 2. Zoom ring Adjusts the size of the image. See image size and clarity" on page 26 POWER Turns the projector on or off.
  • Page 12: Remote Control

    Remote control 2. Source buttons (COMP1, COMP2, VIDEO, HDMI, D-SUB, S-VIDEO) 3. Aspect buttons (ANA (Anamorphic), 4:3, LB (Letterbox), WIDE, REAL) 4. MODE 5. MEMORY (1, 2, and 3) 6. DEFAULT 7. Arrows buttons ( Left, 8. ENTER 9. MENU 10.
  • Page 13: Replacing The Remote Control Batteries

    Replacing the remote control batteries 1. To open the battery cover, turn the remote control over to view its back, push on the finger grip on the cover and slide it down in the direction of the arrow as illustrated. The cover will slide off.
  • Page 14: Positioning Your Projector

    4. Ceiling rear: Select this location with the projector suspended from the ceiling behind the screen. Note that a special rear projection screen and the BenQ Projector Ceiling Mounting Kit are required for this installation location. Set Ceiling Rear in the System Setup > Projector...
  • Page 15: Obtaining A Preferred Projected Picture Size

    The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. BenQ has provided separate tables of dimensions for both 16:9 and 4:3 screen ratios to assist you in determining the ideal location for your projector.
  • Page 16: Installation For A 16:9 Ratio Screen

    column is 4356 mm. Looking across this row shows that a 3048 mm (30.48 m) screen is required. If you can only obtain imperial sized screens, the screen size is 10' (120") diagonally. Installation for a 16:9 ratio screen Ceiling Installation Projection Distance Diagonal Offset...
  • Page 17: Installation For A 4:3 Ratio Screen

    There is 3% tolerance among these numbers in the above two tables due to optical component variations. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.
  • Page 18: Shifting The Projection Lens

    The lens shift (offset) is expressed as a percentage of the projected image height or width. It is measured as an offset from the projected image's vertical or horizontal center. The W500 is equipped with + 110% vertical lens shift and + 48.8% horizontal shift. You can use the joystick to shift the projection lens in any direction within the allowable range depending on your desired image position.
  • Page 19: Connection

    Connection You can connect the projector to any type of video equipment, such as a VCR, DVD player, digital tuner, cable or satellite decoder, video game console or digital camera. You can also connect it to a desktop or laptop PC or Apple Macintosh system.
  • Page 20: Connecting Video Source Devices

    Connecting Video source devices You can connect your projector to various Video source devices that provide any one of the following output sockets: • HDMI • Component Video • S-Video • Video (composite) You need only connect the projector to a Video source device using just one of the above connecting methods, however each provides a different level of video quality.
  • Page 21: Connecting A Component-Video Source Device

    The final connection path should be like that shown in the following diagram: HDMI device: DVD player, digital tuner, etc. From audio output terminals HDMI cable • It is not recommended to establish the connection via a DVI to HDMI cable. The weight of the DVI to HDMI adapter may be pulling down on the HDMI port, causing it to become loose over time.
  • Page 22: Connecting An S-Video Or A Composite Video Source Device

    Connecting an S-video or a composite Video source device Examine your Video source device to determine if it has an unused S-Video or composite Video output socket available: • If so, you can continue with this procedure. • If not, you will need to reassess which method you can use to connect to the device. If you have already made a Component Video connection between the projector and the video source device, you need not connect to this device again using an S-Video or composite Video connection as this makes an unnecessary second connection of poorer picture quality.
  • Page 23: Using The Projector

    Using the projector Start up 1. Plug the power cord into the projector and into a wall socket. Turn on the wall socket switch (where fitted). Check that the Power indicator on the projector lights orange after power has been applied. The power cable used in the illustration may look different to the power cable type used in your region.
  • Page 24: Utilizing The Password Function

    Press MODE on the projector or remote control. The projector will display a coded number on the screen. Write down the number and turn off your projector. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.
  • Page 25: Changing The Password

    Changing the password 1. Open the OSD menu and go to the Advanced Setup > Password menu. Press ENTER. 2. Highlight Change Password. Press ENTER. 3. The message 'INPUT CURRENT PASSWORD' displays. Enter the old password. i. If the password is correct, another message 'INPUT NEW PASSWORD' displays. ii.
  • Page 26: Speeding Up The Process Of Source Search

    Speeding up the process of source search You can speed up the process of source search by blocking source(s) not in use. 1. Go to the Advanced Setup > Source Block menu and press ENTER. 2. Highlight the input source with 3.
  • Page 27: Correcting Pincushion And Barrel Distortion

    • Press one of the Keystone/Arrow buttons ( the projector or remote control to display the 2D Keystone correction page. Press the button whose keystone icon is similar to the adjustment you are about to make. For example, the Up button ( reduce the bottom side of the picture.
  • Page 28: Optimizing The Image

    To correct the image's shape, you can perform the following steps. 1. Press MENU on the projector or remote control. Go to the Display > Keystone menu and highlight Pincushion Correction. 2. Press Left or Right repeatedly to adjust the image until you are satisfied with the shape. The values on the adjustment bar of the page change while pressing.
  • Page 29: Adjusting Picture Quality

    Setting the User 1/User 2/User 3 modes There are three user-definable modes if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the User 1/2/3) as a starting point and customize the settings. 1.
  • Page 30: Advanced Picture Quality Controls

    In the pictures below, the black portions are inactive areas and the white portions are active areas. 1. Anamorphic: (displayed as "ANA" on the remote control) Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio.
  • Page 31: Adjusting Picture Clarity

    Adjusting picture clarity 1. Go to the Picture--Advanced menu and highlight Clarity Control. 2. Press ENTER. 3. Press Up or Down to highlight one of the following functions and press setting. Noise Reduction: Reduces electrical image noise. The higher the setting, the less the noise. •...
  • Page 32: Color Management

    Color management In most installation situations, color management will not be necessary, such as in classroom, meeting room, or lounge room situations where lights remain on, or where building external windows allow daylight into the room. Only in permanent installations with controlled lighting levels such as boardrooms, lecture theaters, or home theaters, should color management be considered.
  • Page 33: Operating In A High Altitude Environment

    Creating your own startup screen In addition to selecting the projector preset startup screen from between BenQ logo and Blue screen, you can make your own startup screen that is an image projected from your computer or video source.
  • Page 34: Personalizing The Projector Menu Display

    Personalizing the projector menu display The On Screen Display (OSD) menus can be set according to your preferences. These settings do not affect the projection settings, operation, or performance. • Language in the System Setup menu sets your familiar language for the on-screen menus. •...
  • Page 35: Menus

    Green Cyan Blue Magenta 2D Keystone Anamorphic Pincushion Correction Letter Box H.Size Wide Phase Real Auto 17 languages BenQ Blue My Screen Floor Front Ceiling Front Black Floor Rear Blue Ceiling Rear Purple Menu Display Time D-Sub Menu Position HDMI...
  • Page 36: Using The Menus

    Information Source Picture Mode Resolution Lamp Hours Nor. Lamp Hours Eco. Lamp Rest Rate Dust Filter Hour If there is no equipment connected or no signal detected, limited menu items are accessible. Using the menus The projector is equipped with on-screen display (OSD) menus for making various adjustments and settings. There are 17 different menu languages.
  • Page 37: Picture--Basic Menu

    Picture--Basic menu The Picture--Basic menu allows you to adjust the finer details of the projected image quality. Before making adjustments, you are suggested to choose a desired picture mode in this menu which has set some certain values in order to meet different lighting environment and presentation purposes. FUNCTION (default setting / value) Picture modes are provided so you can optimize your projector image set-up to suit...
  • Page 38: Picture--Advanced Menu

    Picture--Advanced menu The Picture--Advanced menu allows you to adjust the finer details of the projected image quality. FUNCTION (default setting / value) "Setting black level" on page 30 Black Level (0 IRE) "Adjusting picture clarity" on page 31 Clarity Control "Selecting a color temperature"...
  • Page 39: System Setup Menu

    Thai, and Polish. Allows you to select which logo screen will display during projector startup. Three Splash Screen options are available: BenQ logo, Blue screen or My Screen. (BenQ) Captures and stores the projected image as My Screen. See My Screen startup screen"...
  • Page 40: Advanced Setup Menu

    Advanced Setup menu FUNCTION (default setting / value) Lamp Settings Use the patterns when installing the projector, even if there is no input signal. Pattern Dust Filter This item is designed for those who use the projector in extreme environments, like High Altitude high temperature or high altitude.
  • Page 41: Information Menu

    Returns all settings to the factory preset values. Reset All Settings The following settings will still remain: Phase, Projector Position, Language, Password and High Altitude Mode. Information menu FUNCTION (default setting / value) Shows the current signal source. Source Shows the selected mode in the Picture--Basic menu. Picture Mode Shows the resolution of the input signal.
  • Page 42: Maintenance

    Never remove any parts of the projector except the lamp or the air filter. Contact your dealer or local BenQ Customer Service Centre if the projector fails to operate as expected. Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface.
  • Page 43 To clean the filter: Shut down the projector if turned on and wait until the fans stop running. Disconnect the projector from any cables. Turn the projector over. Draw the dust filter grill from the bottom side of the projector. Use a small vacuum cleaner (designed for computers and other office equipment) or use a soft brush (such as a clean artist’s paintbrush) to...
  • Page 44: Lamp Information

    Lamp Information Calculation of lamp hour When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the built-in timer. The method of calculating the equivalent lamp hour is as follows: Total (equivalent) lamp hour = 1 (hours used in Economic mode) +3/2 (hours used in normal mode) "Lamp Settings"...
  • Page 45: Replacing The Lamp

    WARNING NOTICE: Lamp-usage time exceeded Replace lamp (refer to User's Manual) then reset lamp timer Replacing the lamp • To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before changing the lamp. •...
  • Page 46 Lift the handle so that it stands up. Use the handle to slowly pull the lamp out of the projector. • Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector. To reduce the risk of injuries to fingers and damage to internal components, use caution when removing lamp glass that has shattered.
  • Page 47: Temperature Information

    Temperature information When the Temperature warning light is on, it is warning you of the following possible problems: 1. The internal temperature is too high. 2. The fans are not working. Turn the projector off and contact qualified service personnel for further help. For more detailed information, please refer to "Indicators"...
  • Page 48 Light Power Temp Lamp The projector has shutdown automatically. If you try to re- start the projector, it will shutdown again. Please contact your dealer for assistance. Maintenance Status & Description Thermal events...
  • Page 49: Troubleshooting

    Troubleshooting THE PROJECTOR DOES NOT TURN ON. Cause There is no power from the power cable. Attempting to turn the projector on again during the cooling process. NO PICTURE Cause The video source is not turned on or connected correctly. The projector is not correctly connected to the input source device.
  • Page 50: Specifications

    Specifications Projector specifications All specifications are subject to change without notice. Optical Projection system DMD chip Lens Projection screen size Lamp Electrical Video Signal Data Signal Max. number of display colors Terminals Input Output General characteristics Weight Power Power consumption Operating temperature Operating humidity Operating altitude...
  • Page 51: Timing Chart

    Timing chart 'V' denotes the type of input that this timing can support. Refresh Format Resolution rate(Hz) 720 x 400 720 x 400 640 x 480 640 x 480 800 x 600 800 x 600 1024 x 768 1024 x 768 1280 x 768 1280 x 768 H.
  • Page 52 Format Resolution NTSC 3.58 NTSC 4.43 PAL-B/G PAL M PAL N PAL 60 480/60i 720 x 487 480/60p 720 x 483 576/50i 720 x 576 576/50p 720 x 576 720/50p 1280 x 720 720/60p 1280 x 720 1080/50i 1920 x 1080 1080/60i 1920 x 1080 1080/24p...
  • Page 53: Warranty And Copyright Information

    Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.
  • Page 54: Regulation Statements

    Regulation statements FCC statement CLASS B: This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:...

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