BenQ Home Cinema W20000 User Manual

Home cinema series digital projector
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W20000-en.book Page 1 Monday, October 22, 2007 3:35 PM
W20000/W5000 Digital Projector
Home Cinema Series
User Manual
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Summary of Contents for BenQ Home Cinema W20000

  • Page 1 W20000-en.book Page 1 Monday, October 22, 2007 3:35 PM W20000/W5000 Digital Projector Home Cinema Series User Manual Welcome...
  • Page 2: Table Of Contents

    W20000-en.book Page 2 Monday, October 22, 2007 3:35 PM Table of contents Important safety instructions ... 3 Overview ... 6 Shipping contents ...6 Remote control batteries ...6 Remote control operation...6 Projector features...7 Projector exterior view ...8 Controls and functions...9 Control panel ...9 Remote control ...10...
  • Page 3: Important Safety Instructions

    W20000-en.book Page 3 Monday, October 22, 2007 3:35 PM Thank you for your purchase of this quality BenQ video projector! It has been designed to provide you with an enjoyable home theater viewing experience. For the best results, please read this manual through carefully as it is your guide through the control menus and operation.
  • Page 4 W20000-en.book Page 4 Monday, October 22, 2007 3:35 PM Do not block the ventilation holes while the projector is on (even in standby mode): - Do not cover the projector with any item; - Do not place the projector on a blanket, bedding or any other soft surface.
  • Page 5: Moisture Condensation

    W20000-en.book Page 5 Monday, October 22, 2007 3:35 PM 13. Never attempt to replace the lamp assembly until the projector has cooled down and is unplugged from the power supply. 14. When you think service or repair is required, take the projector only to a suitably qualified technician.
  • Page 6: Overview

    Overview Shipping contents The projector is shipped with the cables required for connection to video equipment. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase. Some of the accessories may vary from region to region.
  • Page 7: Projector Features

    • Extra-low noise operation This projector's unique cooling system design prevents unnecessary fan noise, and is rated at less than 25dB in normal mode and a low 23dB when in Whisper mode. •...
  • Page 8: Projector Exterior View

    W20000-en.book Page 8 Monday, October 22, 2007 3:35 PM Projector exterior view Front and upper side view Rear view HDMI S-VIDEO VIDEO RS-232 12V TRIGGER Under and side view Connector panel "Connecting with video equipment" on page 16 Overview Rear IR sensor Control panel (See "Control panel"...
  • Page 9: Controls And Functions

    W20000-en.book Page 9 Monday, October 22, 2007 3:35 PM Controls and functions Control panel Foucs ring Adjusts the focus of the projected image. Zoom ring Adjusts the size of the projected image. POWER indicator light Lights up or flashes when the projector is operating.
  • Page 10: Remote Control

    W20000-en.book Page 10 Monday, October 22, 2007 3:35 PM Remote control POWER button Toggles the projector between standby and on. "Turning the projector on" on page 19 "Turning the power off " on page 34 Source selection buttons (COMP1, COMP2, VIDEO, HDMI 1.2, RGB HD, S-VIDEO)
  • Page 11: Positioning Your Projector

    W20000-en.book Page 11 Monday, October 22, 2007 3:35 PM Positioning your projector Choosing a location Your projector is designed to be installed in one of four possible installation locations: Floor in front of screen; Ceiling in front of screen; Floor at rear of screen; or Ceiling at rear of screen.
  • Page 12: Obtaining A Preferred Projected Image Size

    BenQ has provided separate tables of dimensions for both 16:9 and 4:3 screen ratios to assist you in determining the ideal location for your projector. There are two dimensions to consider, the perpendicular horizontal distance from the center of the screen (projection distance), and the vertical offset height of the projector from the horizontal edge of the screen (offset).
  • Page 13: How To Determine The Position Of The Projector For A Given Screen Size

    Looking across this row shows that an 100-inch screen is required. If you place the projector in a different position (to that recommended), you will have to tilt it down or up to center the image on the screen. In these situations, some image distortion will occur. Use the Keystone function to correct the distortion.
  • Page 14: Projection Dimensions

    W20000-en.book Page 14 Monday, October 22, 2007 3:35 PM Projection dimensions Refer to "Dimensions" on page 49 for the center of lens dimensions of this projector before calculating the appropriate position. Installation for a 16:9 ratio screen Floor Installation Diagonal...
  • Page 15 W20000-en.book Page 15 Monday, October 22, 2007 3:35 PM Installation for a 4:3 ratio screen The illustrations and table below are provided for those users who already have 4:3 aspect ratio screens or intend to purchase 4:3 aspect ratio screens to view 16:9 ratio projected images.
  • Page 16: Connecting With Video Equipment

    Connecting with video equipment You can connect the projector to any type of video equipment, such as a VCR, DVD player, digital tuner, cable or satellite decoder, video game console or digital camera. You can also connect it to a desktop or laptop PC or Apple Macintosh system.
  • Page 17: Connecting Hdmi Devices

    W20000-en.book Page 17 Monday, October 22, 2007 3:35 PM Connecting HDMI devices You should use an HDMI cable when making connection between the projector and HDMI devices. HDMI device: DVD player, digital tuner, etc. HDMI cable You should also connect the separate audio cable to a suitable audio amplifier.
  • Page 18: Connecting S-Video Or Video Devices

    Laptop or desktop computer If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, please check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.
  • Page 19: Using The Projector

    W20000-en.book Page 19 Monday, October 22, 2007 3:35 PM Using the projector Preparations Plug in and turn all of the connected equipment on. If not already in, plug the supplied power cable into the AC inlet on the rear of the projector and turn on the power switch.
  • Page 20: Using The Menus

    W20000-en.book Page 20 Monday, October 22, 2007 3:35 PM Using the menus The projector is equipped with multilingual On-Screen Display (OSD) menus for making various adjustments and settings. Below is the overview of the OSD menu. Main menu icon Main menu...
  • Page 21: Securing The Projector

    Using a security cable lock The projector has to be installed in a safe place to prevent stealing. If not, purchase a lock, like Kensington lock, to secure the projector. You can locate a Kensington lock slot on the rear side of the projector. See item 12 on page for details.
  • Page 22: Entering The Password Recall Procedure

    Write down the number and turn off your projector. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.
  • Page 23: Adjusting The Projected Image

    To correct the picture's shape, you can perform the following steps. Adjust the projection angle. Move the projector to be in front of the center of the screen with the base of the lens level with the top or bottom edge of the screen.
  • Page 24: Using The Preset And User Modes

    Each time you change the picture mode, the projector also changes the setting to the one which was last set for that particular picture mode on that particular input. If you change the input source, the most recently used picture mode and settings for that input and resolution will be restored.
  • Page 25 You can change User 1, User 2, and User 3 to the names easy to be identified or understood by the users of this projector. The new name can be up to 12 characters including English letters (A-Z, a-z), digits (0-9), and space (_).
  • Page 26: Fine-Tuning The Picture Quality

    W20000-en.book Page 26 Monday, October 22, 2007 3:35 PM Fine-tuning the picture quality No matter what picture mode you have selected, you are able to fine-tune those settings to fit every presentation purpose. Those adjustments will be saved to the preset mode you are at when you exit the OSD menu.
  • Page 27: Advanced Picture Quality Controls

    W20000-en.book Page 27 Monday, October 22, 2007 3:35 PM Advanced picture quality controls There are more advanced functions in the Picture -- Advanced menu to be adjusted to your preference. To save the settings, just press MENU to leave the OSD menu.
  • Page 28: Setting A Preferred Color Temperature

    (color light meter), and provide a set of suitable source images to measure color reproduction. These tools are not provided with the projector, however, your projector supplier should be able to provide you with suitable guidance, or even an experienced professional installer.
  • Page 29 The contrast ratio is the measurement of the difference between the brightest whites and the darkest blacks a display can show. This projector has a very high contrast ratio which can reveal subtle color detail not possible with projectors which have a lower contrast ratio. You can adjust the contrast level to allow for ambient lighting levels within the room which may affect color detail.
  • Page 30: Selecting The Aspect Ratio

    TV signals and DVDs are in 4:3 ratio. With the advent of digital signal processing, digital display devices like this projector can dynamically stretch and scale the image output to a different aspect than that of the image input source. Images can be stretched in a linear manner so the whole of the image is stretched equally, or non-linearly, which distorts the image.
  • Page 31: Operating In A High Altitude Environment

    Operating in a high altitude environment We recommend you activate High Altitude Mode when your environment is higher than 1500 meters (around 4920 feet) above sea level, or whenever the projector will be used for extended periods of time (>10 hours) without shutdown.
  • Page 32: Displaying More Than One Image Source Simultaneously

    Displaying more than one image source simultaneously Your projector is capable of displaying pictures simultaneously from two input sources, which can be used to enhance your presentation in an interesting way. Ensure the signals you want to display are correctly connected to the projector.
  • Page 33: Creating Your Own Startup Screen

    W20000-en.book Page 33 Monday, October 22, 2007 3:35 PM Creating your own startup screen In addition to selecting the projector preset startup screen from among BenQ logo or Blue screen, you can make your own startup screen that is a picture projected from your computer or video source.
  • Page 34: Turning The Power Off

    W20000-en.book Page 34 Monday, October 22, 2007 3:35 PM Turning the power off To turn the projector off, press POWER ( control and a warning message appears. Press POWER again. • The Power indicator light flashes orange and the fans run for about two minutes to cool the lamp.
  • Page 35: On-Screen Display (Osd) Menus

    W20000-en.book Page 35 Monday, October 22, 2007 3:35 PM On-Screen Display (OSD) menus On-Screen Display (OSD) structure Please note that the on-screen display (OSD) menus vary according to the signal type selected. Main menu Sub-menu Picture Mode Load Settings From...
  • Page 36: System Setup

    Lamp Hours Dust Filter Hours Note that the menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible. The default values listed in this manual, especially on pages 37-39, are for reference only. They may vary from the projectors due to the continuous improvement to the products.
  • Page 37: Brilliant Color

    W20000-en.book Page 37 Monday, October 22, 2007 3:35 PM Picture -- Basic menu FUNCTION DESCRIPTION (default setting/value) Pre-defined picture modes are provided so you can optimize your projector Picture Mode picture set-up to suit your program type. See (Cinema) page 24...
  • Page 38: Display Menu

    (English) Allows you to select which logo screen will display during projector start-up. Splash Screen Three options are available: BenQ logo screen, Blue screen, or My Screen. (BenQ logo) Captures and stores the projected picture as My Screen. See My Screen startup screen"...
  • Page 39: Advanced Setup Menu

    Sets whether the projector searches automatically for input sources. If the source Auto Source Search scan is On, the projector will scan for input sources until it acquires a signal. If the (Off) function is not activated, the projector selects the last used input source.
  • Page 40: Information Menu

    BenQ video display devices. Accordingly, we recommend that setup and calibration be performed by an ISF certified installation technician.
  • Page 41: Additional Information

    Never remove any parts of the projector except the lamp or the air filter. Contact your dealer or local BenQ Customer Service Centre if the projector fails to operate as expected. Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface.
  • Page 42 W20000-en.book Page 42 Monday, October 22, 2007 3:35 PM To clean the filter Shut down the projector if turned on and wait until the fans stop running. Release the bottom edge of the filter cover (right side of projector) by gently pulling the tabs on the lower ends of the panel (as illustrated).
  • Page 43: Lamp Information

    • Setting Auto Off This function allows the projector to turn off automatically if no input source is detected after a set period of time. To set Auto Off, go into the System Setup > Auto Off menu and press period can be set from 5 to 30 minutes in 5-minute increments.
  • Page 44: Timing Of Replacing The Lamp

    The Lamp indicator light and Temperature warning light will light up if the lamp becomes too hot. Turn the power off and let the projector cool for 45 minutes. If the Lamp or Temp indicator still lights up after turning the power back on, please contact your dealer.
  • Page 45 W20000-en.book Page 45 Monday, October 22, 2007 3:35 PM Turn the power off and disconnect the projector from the wall socket. Turn off all connected equipment and disconnect all other cables. See "Turning the power off " on page 34 Slightly lift the projector up.
  • Page 46 W20000-en.book Page 46 Monday, October 22, 2007 3:35 PM Resetting the lamp timer Do not reset the lamp timer if the lamp has not been replaced as this could cause damage. After the startup logo, press MENU and then press Advanced Setup menu is highlighted.
  • Page 47: Indicators

    W20000-en.book Page 47 Monday, October 22, 2007 3:35 PM Indicators There are three indicators which show the status of the projector. Check the following for information about the indicator lights. If there is anything wrong, turn the projector off and contact your dealer.
  • Page 48: Troubleshooting

    W20000-en.book Page 48 Monday, October 22, 2007 3:35 PM Troubleshooting Problem There is no power from the power cable. The projector does not The power switch is not in the on turn on. position. Attempting to turn the projector on again during the cooling process.
  • Page 49: Specifications

    W20000-en.book Page 49 Monday, October 22, 2007 3:35 PM Specifications All specifications are subject to change without notice. Optical Projection system DMD chip Lens Projection screen size Lamp Electrical Compatibility Color Space Terminals Input Output Control General characteristics Projector weight...
  • Page 50: Timing Chart

    W20000-en.book Page 50 Monday, October 22, 2007 3:35 PM Timing chart Supported timing for RGBHV input (Analog or Digital PC signals) Format Resolution 720 x 400 720 x 400 640 x 480 640 x 480 800 x 600 800 x 600...
  • Page 51 W20000-en.book Page 51 Monday, October 22, 2007 3:35 PM Supported timing for HDMI input Format Resolution 480/60i 720 x 487 480/60p 720 x 483 576/50i 720 x 576 576/50p 720 x 576 720/50p 1280 x 720 720/60p 1280 x 720...
  • Page 52: Warranty And Copyright Information

    Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.
  • Page 53: Regulation Statements

    W20000-en.book Page 53 Monday, October 22, 2007 3:35 PM Regulation statements FCC statement (for United States users) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

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