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Atop SW550 Series User Manual

Industrial wireless serial device server
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SW550X Industrial Wireless Serial
Device Server Series
User's Manual
v. 1.1
October, 2012

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Summary of Contents for Atop SW550 Series

  • Page 1 SW550X Industrial Wireless Serial Device Server Series User’s Manual v. 1.1 October, 2012...
  • Page 2 User Manual V 1.1 Important Announcement The information contained in this document is the sole property of Atop Technologies, Inc. and is supplied for the sole purpose of operation and maintenance of Atop Technologies, Inc products. No part of this publication is to be used for any other purposes, and is not to be...

  • Page 3: Table Of Contents

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Contents Preface ......................1 Introduction ..................... 4 Product Overview.................. 4 Features ....................5 Getting Started ..................6 Inside the Package................6 Front & Power Panels ................7 First Time Installation ................ 10 User Interface Overview ..............
  • Page 4 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Log Settings ..................40 3.9.1 System Log Settings ................ 40 COM Log Settings ................41 3.9.2 Event Log .................... 42 3.9.3 COM Datalog ..................43 3.9.4 3.10 System Setup ..................44 Date/Time Settings ................
  • Page 5 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 TCP Server Application: Multi-Point TCP Pair Connections . 74 4.2.10 Wireless Topology ................75 Configure SW550X as a Wireless Ad-Hoc Peer ......75 4.3.1 4.3.2 Configure SW550X as a Wireless Client in the Infrastructure mode (PSK) ......................
  • Page 6 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Emergency System Recovery ..............116 Warranty ..................... 118...

  • Page 7: Preface

    This manual also provides helpful and handy information for first time users. For any related problems please contact your local distributor, should they be unable to assist you, please redirect your inquiries to www.atop.com.tw www.atop-tech.com Supported Platform This manual is designed for the SW550X Series and that model only.
  • Page 8 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 9 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 European Union This system has been evaluated for RF exposure for Humans in reference to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits. The evaluation was based on the EN 50385 Product Standard to Demonstrate Compliance of Radio Base stations...

  • Page 10: Introduction

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 1 Introduction 1.1 Product Overview The SW550X Industrial Wireless Serial Device Server is the newest in our wireless series designed to provide connectivity to clients and serial devices creating a complete solution for your wireless networking.

  • Page 11: Features

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 1.2 Features The SW550X Series is our latest addition to our Industrial Wireless products; its small size but powerful architecture makes it a perfect choice for industrial/manufacturing needs in which size is a decisive factor.

  • Page 12: Getting Started

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 2 Getting Started 2.1 Inside the Package Inside the product purchased you will find the following items: Table 2. 1 Item Quantity Description SW550X Industrial Wireless Serial Device Server...

  • Page 13: Front & Power Panels

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 2.2 Front & Power Panels The Front, and Power panels, are as follow: Fig. 2. 1 Fig. 2. 2 Fig. 2. 3...
  • Page 14 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 2. 5 Fig. 2. 4 Note: the following front panel figures correspond to the following models. Model Figure SW5501 Fig. 2. 1 SW5502 Fig. 2. 2 SW5501-TB / SW5501-Sis Fig.
  • Page 15 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 The Rear panel (where you can mount the device on a rail or to the wall), looks as in Fig. 2. 6, a simple mounting instruction is given on Fig. 2. 7.

  • Page 16: First Time Installation

    User Manual V 1.1 2.3 First Time Installation Before installing the device, please adhere to all safety procedures described below, Atop will not be held liable for any damages to property or personal injuries resulting from the installation or overall use of the device. Do not attempt to manipulate the product in any...

  • Page 17: User Interface Overview

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 2.4 User Interface Overview The SW550X Series is designed as a Wireless Client with the ability to choose between two different WLAN and LAN networks, its user interface is designed intuitively for ease of use to suit the customer needs.
  • Page 18 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 On the left side, a menu-tree appears with all the modes and options available (Fig. 2. 9), while on the right side of your screen the contents of each mode/option will be displayed in a graphical state.

  • Page 19: Factory Default Settings

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 It is also worth noting that as a first step to view your device’s overall settings, you should use Serial Manager© (the utility provided in the CD). There will be however, three buttons which will be present during almost each section, Table 2.
  • Page 20 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Once the device is connected to the network, you can use your browser to configure the device. An authentication request will appear as in Fig. 2. 10. Fig. 2. 10...
  • Page 21 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Other relevant default settings are as in Table 2. 4. Table 2. 4 Parameter Default Values Security User Name admin Null (blank) Password Serial RS-232 (RS-422 for Sis models), 9600 bps, 8 data bits, None Parity ...

  • Page 22: Configuration

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3 Configuration 3.1 Administrator Login As soon as the device is connected on the web, the user can proceed to navigate through its configuration using Serial Manager© , (utility that comes in the CD); as noted in Fig. 3. 1 below, important information such as the IP, MAC address, etc is going to be displayed.
  • Page 23 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 3. 2 The device can then be accessed through the utility’s interface; another way of doing this is by selecting the device and then choosing the “Config by browser” option.

  • Page 24: Operation Mode

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.2 Operation Mode This is the welcome screen for the SW550X Series. There are two operation modes to choose from: Wireless Client and AP Client. In Wireless Client mode, SW550X will have two independent network interfaces, LAN and WLAN.

  • Page 25: Overview

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.3 Overview Here you will find overall as well as general information. Fig. 3. 3...

  • Page 26: Wireless Status

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.3.1 Wireless Status Wireless Network values will be displayed in this section, the default and current information can be compared side by side. Please remember to always keep a copy of your own preferred settings.

  • Page 27: Site Monitor

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.3.2 Site Monitor Site Monitor allows users to view other wireless networks in the neighborhood, it also provides information on other access points such as SSID, Channel used, the RSSI (Received Signal Strength Indicator), Security and other parameters used by other access points.
  • Page 28 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 3. 6...

  • Page 29: Network Settings

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.4 Network Settings The SW550X series has the ability for dual connections, i.e., WLAN and LAN at the same time. It can also get IP information automatically from a DHCP server as well, just check “Obtain an IP Address Automatically”...
  • Page 30 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 the other, i.e., if the WLAN is selected over the LAN then IP, Subnet mask, etc., on the LAN side will be OFF. You can still however be able to change the values of the one not in use and save those parameters.

  • Page 31: Wireless

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.5 Wireless 3.5.1 Basic Settings To set up a wireless network, several parameters are needed as shown in Fig. 3. 9. Fig. 3. 10...
  • Page 32 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 3. 11 Attention  We recommend using LAN interface to setup Wireless Configurations to avoid disconnection issues. The Web UI might freeze or lock up if the setup is made using the wireless interface because the connection would be lost whenever wireless settings are changed.
  • Page 33 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Default Settings in Infrastructure Mode: Table 3. 1 Caption Default Radio Off Disabled (box not checked) SSID Null BSSID (MAC Address) Any (unless enabled) Topology Infrastructure Band Mode...
  • Page 34 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 scanning and prompt a window.  BSSID: this refers to the Access Point MAC address on which the SW550X should connect to. Enabling this option will lock SW550X to that Access Point, so SW550X would not roam to another Access Point with the same SSID.
  • Page 35 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 password, and the certificates. Please note that only *.pem certificates are supported. Please remember that 2.4 GHz frequency is easily interfered by other devices that operate in the same region (namely, Bluetooth, Zigbee, Microwave, etc.) so it is better to choose the 802.11a/n which operates in the 5 GHz when your network allows it.

  • Page 36: Advanced Settings

    Fig. 3. 13. Fig. 3. 13  Fast Handoff – Atop’s proprietary protocol to speed up roaming between AW5500s in addition to Fast Roaming. Enable to allow AW5500 to share its neighboring AW5500 information to SW550X to further reduce its roaming time.
  • Page 37 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Tx Power – is the SW550X’s Transmission Power; the transmission power can be  reduced to prevent wireless interference to other wireless networks.  Gratuitous ARP – Enable to periodically send out an ARP response automatically to announce that SW550X is in the network.

  • Page 38: Serial

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.6 Serial 3.6.1 COM Configuration Detail on connectivity protocols and its settings are given in Link Modes and Applications; this section will only focus on the serial settings.

  • Page 39: Com Configuration

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.6.2 COM Configuration Fig. 3. 15 Configure serial settings in this page, Fig. 3. 15. Note that these settings need to match the ones in the serial device.

  • Page 40: Com Configuration: Advanced Settings

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.6.3 COM Configuration: Advanced Settings Fig. 3. 16  TCP Timeout: Specify the value in “TCP Timeout” to force SW550X actively close a TCP connection after some specific inactivity time (no packets). The default value for it is 3600 seconds.
  • Page 41 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 specified time interval has reached and no more serial data comes in. The default value is calculated automatically based on the baud rate. If the automatic value results in chopped data, the timeout could be increased manually by switching to “Manual setting”...
  • Page 42 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 passed to Serial side, the device will wait for the set time before transferring another TCP data if the Serial side did not receive any data (response). Serial ...

  • Page 43: Snmp/Alert Settings

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.7 SNMP/ALERT Settings The SNMP is used by network management software to monitor devices in a network to retrieve network status information and to configure network parameters. The SNMP Settings shows the configuration of this device so it can be viewed by third-party SNMP software as shown below, Fig.
  • Page 44 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 the device’s contact information in case of emergency; “System Name”, usually used to identify this device; and “System Location”, usually used to specify the device location. If you wish to make the device information available for public viewing/editing, Enable the SNMP function.

  • Page 45: E-Mail Settings

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.8 E-mail Settings In case the device raises an alert and/or warning message, it will send an email to the administrator’s mailbox. Email Settings allows you to set up the device to be able to send an email.

  • Page 46: Log Settings

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.9 Log Settings 3.9.1 System Log Settings The Syslog function is turned on by default and cannot be turned off. It is used to log system events and report to an external Syslog server if necessary.

  • Page 47: Com Log Settings

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.9.2 COM Log Settings Transmitted data could be logged for recording or debugging purposes. The logs could be reported to an external Syslog server as well. Fig. 3. 20 ...

  • Page 48: Event Log

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.9.3 Event Log Display the current event log stored in the device. Fig. 3. 21 Click on “Last Page” to go to the last page. Click on “Show All Events” to show all events in one page.

  • Page 49: Com Datalog

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.9.4 COM Datalog Display the current COM log stored in the device. Fig. 3. 22 You can select from the COMx dropdown box to display logs from different COM ports. The first three lines were set to log data length and the last four lines were set to log data content.

  • Page 50: System Setup

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.10 System Setup 3.10.1 Date/Time Settings Date and time can be set manually, or using Network Time Protocol (NTP) to automatically synchronizes with a Time Server. For auto-synching check the box below NTP Server Settings “Obtain date/time automatically”...

  • Page 51: Admin Settings

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.10.2 Admin Settings The SW550X Series allows User and password management, the user’s default is as “admin” and the password will be in blank as default; to set/change their value just follow the steps filling in the corresponding blanks and choose Save &...

  • Page 52: Firmware Upgrade

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.10.3 Firmware Upgrade Updated firmware is provided by our company from time to time (for more information visit our News & Events webpage), to fix bugs and optimize performance. It is very important that the device must NOT be turned off or powered off during the firmware upgrading, (please be patient as this whole process might take up to 7 minutes).

  • Page 53: Backup/Restore Setting

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.10.4 Backup/Restore Setting Once all the configurations are set and the device is working properly, you may want to back up your configuration. Backup can be used when the new firmware is uploaded and it is reset to a factory default settings, it is done to prevent accidental loading of incompatible old settings.

  • Page 54: Management List

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.10.5 Management List The Management List is used to filter the MAC address that has access to the Web management interface. When enabled, only the MAC addresses entered in the Access Control List below has access to the Web UI.

  • Page 55: Ping

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.10.6 Ping Use the Ping function to determine whether SW550X can reach the gateway or other devices in the network or not. This process takes around 20 seconds. Fig. 3. 28 represents a successful ping while Fig.

  • Page 56: Reboot And Restore Default Settings

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 3.11 Reboot and Restore Default Settings To manually reboot the device, you may click “Reboot”, after the click the device will restart. If a factory default setting is needed, the “Reset” checking box can be chosen, and then click on Reboot, Fig.

  • Page 57: Link Modes And Applications

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4 Link Modes and Applications 4.1 Link Mode Configuration SW550X Series supports different Link Modes, which are TCP Server, TCP Client, and UDP. Under the three Link Modes, TCP Server can support RAW, Virtual COM, or Reverse Telnet applications.

  • Page 58: Link Mode: Configure Sw550X As A Tcp Server

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.1.1 Link Mode: Configure SW550X as a TCP Server SW550X Series can be configured as a TCP server in a TCP/IP Network to listen for an incoming TCP client connection to a serial device. After the connection is established between the serial device server and the host computer, data can be transmitted in both directions;...
  • Page 59 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 4. 3 SW550X defaults in TCP Server mode, there are additional connection settings that can be configured, Fig. 4. 3. By selecting the TCP Server mode, a TCP Client program should be...
  • Page 60 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1  Click on the “COM1” link on the left hand side. Fig. 4. 4...
  • Page 61 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1  Select TCP Server in the Link Modes; TCP Server is the default link mode. Also in this section you will find the following options.  Application, there are 3 different communication applications here: ...
  • Page 62 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1  Transparent mode, the port will forward requests from all connected hosts to the serial device immediately and reply to all connected hosts once it receives data from the serial device.

  • Page 63: Link Mode: Configure Sw550X As A Tcp Client

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.1.2 Link Mode: Configure SW550X as a TCP Client SW550X Series can be configured as a TCP client in TCP/IP Network to establish a connection with a TCP server in the host computer. After the connection is established, data can be transmitted between a serial device and a host computer in both directions;...
  • Page 64 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 4. 6 By selecting the TCP Client mode, it means that a TCP Server program should be prepared to connect to SW550X. Fig. 4. 6 shows all the settings provided for the TCP Client.
  • Page 65 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1  Click on the “COM1” link on the left hand side. Fig. 4. 7  Select TCP Client in the Link modes.  Only two communication modes are available here: RAW and Virtual COM which definitions are the same as above in Sec.
  • Page 66 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1  For a detailed explanation of the response behavior, go to Sec. 4.1.1. For serial Sec. 錯誤! 找不到參照來源。. For Advanced settings, go to Sec. 錯 settings, go to 誤!

  • Page 67: Link Mode: Configure Sw550X In Udp

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.1.3 Link Mode: Configure SW550X in UDP UDP is a faster but connectionless network protocol; it does not guarantee the delivery of network datagram. The SW550X Series can be configured to transfer data using unicast or multicast UDP from the serial device to one or multiple host computers, data can be transmitted between serial device and host computer in both directions.
  • Page 68 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 4. 9 SW550X also supports connectionless UDP protocol compared to the connection-oriented TCP protocol. Please be aware that even though UDP provides better efficiency in terms of response time and resource usage, it does not guarantee data delivery.
  • Page 69 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1  Click on the “COM1” link on the left hand side. Fig. 4. 10  Select UDP in the Link Modes.  Destination IP and Port: Specify the Begin and End IP here. Four groups of range IPs are allowed.
  • Page 70 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1...

  • Page 71: Link Mode Applications

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2 Link Mode Applications 4.2.1 TCP Server Application: Enable Virtual COM SW550X will encapsulate control packets on top of the real data when Virtual COM is enabled. This will allow the Virtual COM port in the Windows/Linux system to access SW550X’s COM ports.

  • Page 72: Tcp Server Application: Enable Rfc 2217

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2.2 TCP Server Application: Enable RFC 2217 The underlying protocol of Virtual COM is based on RFC 2217, the Telnet COM Control Option. Therefore, it is possible to use RFC 2217 with SW550X in the TCP Server mode. To do so, refer to Sec.

  • Page 73: Tcp Client Application: Enable Rfc 2217

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Remember the Destination Port here in order to enter this information in Serial/IP Virtual COM’s Control Panel later. 4.2.4 TCP Client Application: Enable RFC 2217 The underlying protocol of Virtual COM is based on RFC 2217, the Telnet COM Control Option.
  • Page 74 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1  Scroll to the bottom of the page and click on “Save & Apply” button to save the changes.  Remember Pair Connection Master’s IP address here in order to enter this information in the Slave later.

  • Page 75: Tcp Client Application: Configure Sw550X As A Pair Connection Slave

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2.6 TCP Client Application: Configure SW550X as a Pair Connection Slave A Pair Connection Slave, is shown in Fig. 4. 14; it is necessary to pair up with a Pair Connection Master.

  • Page 76: Tcp Server Application: Enable Reverse Telnet

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2.7 TCP Server Application: Enable Reverse Telnet Reverse Telnet is useful if a telnet program is used to connect to SW550X and the serial interface of the SW550X is connected to a Terminal Server. Telnet programs in Windows/Linux require special handshaking to get the outputs and formatting show properly.

  • Page 77: Udp Application: Multi-Point Pair Connection

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2.8 UDP Application: Multi-Point Pair Connection It is also possible to setup pair connection in UDP mode to have more than one Pair Connection Master or Slave to communicate to each other. For example, it is possible to setup one Modbus Master and six Modbus Slaves in UDP, Fig.
  • Page 78 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 4. 16...

  • Page 79: Tcp Server Application: Multiple Tcp Connections

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2.9 TCP Server Application: Multiple TCP Connections The Multi-Connection option will allow up to a maximum of four TCP Client connections. Note that it is also possible to use this multi-connection feature in conjunction with other TCP Server applications, such as Virtual COM, Pair Connection, and Reverse Telnet.

  • Page 80: Tcp Server Application: Multi-Point Tcp Pair Connections

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.2.10 TCP Server Application: Multi-Point TCP Pair Connections The difference between Multi-Point TCP Pair Connection and Multi-Point UDP Pair Connection is that the TCP implementation would also exchange flow control pins for RS-232. However, the TCP Server is limited to a maximum of four connections.

  • Page 81: Wireless Topology

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.3 Wireless Topology 4.3.1 Configure SW550X as a Wireless Ad-Hoc Peer Fig. 4. 19...
  • Page 82 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Configure your device as explained below. Table 4. 3 Topology Adhoc 802.11b (alternatively you could use 802.11a which is less affected by interference), it provides Band Mode better wireless sensitivity with lower maximum rate at 11Mbps.

  • Page 83: Configure Sw550X As A Wireless Client In The Infrastructure

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.3.2 Configure SW550X as a Wireless Client in the Infrastructure mode (PSK) Fig. 4. 20...

  • Page 84: Click -2-Go

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Configure your device as explained below. Table 4. 4 Infrastructure Topology Band Mode Auto Tx Rate Auto Channel Disabled (auto sensing) As defined by the Access Point Authentication...

  • Page 85: Configure Sw550X As A Wireless Client In The Infrastructure Mode

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 4.3.4 Configure SW550X as a Wireless Client in the Infrastructure mode (PEAP-MSCHAPv2) Fig. 4. 21 Configure your device as explained below.
  • Page 86 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Table 4. 5 Topology Infrastructure Auto Band Mode Tx Rate Auto Channel Disabled (auto sensing) Authentication WPA2 (PEAP) Encryption As defined by the Access Point Username Defined by the RADIUS Server...

  • Page 87: Vcom Installation & Troubleshooting

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5 VCOM Installation & Troubleshooting 5.1 Enabling VCOM SW550X will encapsulate control packets on top of the real data when Virtual COM is enabled. This will allow the Virtual COM port in the Windows/Linux system to access SW550X’s COM ports.
  • Page 88 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 3 Virtual COM allows remote access of serial devices over TCP/IP networks through Serial/IP Virtual COM ports that work like local native COM ports. Fig. 5. 4 is a Virtual COM connection...
  • Page 89 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 4...

  • Page 90: Vcom Driver Setup

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.1.1 VCOM driver setup System Requirements  Windows Platform (32/64 bits)  Win7  2008  Vista   2003 (also Microsoft 2003 Terminal Server)  2000 (also Microsoft 2000 Terminal Server) ...

  • Page 91: Installation

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.1.3 Installation Run the Virtual COM setup file included in the CD or download a copy from our website to install the Virtual COM driver for the operating system. Turn off your anti-virus software and try again if installation fails.

  • Page 92: Enable Vcom Serial Device Servers And Select Vcom In Windows

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.2 Enable VCOM Serial device servers and select VCOM in Windows 5.2.1 Enable VCOM in Serial device servers Enable Virtual COM in our serial device servers by logging into our WebUI. It is located under COM configuration.

  • Page 93: Running Serial/Ip In Windows

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.2.2 Running Serial/IP in Windows Find Serial/IP Control Panel from:  Start → All Programs → Serial/IP → Control Panel  In the Windows Control Panel, open the Serial/IP applet.
  • Page 94 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 7 After at least one Virtual COM port is selected, the Control Panel will show, Fig. 5. 8.
  • Page 95 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 8 The left hand side of the Control Panel shows the list of selected Virtual COM ports. Click on Select Ports to add or remove Virtual COM ports from the list. The right hand side of the Control Panel shows the configurations of the selected Virtual COM port marked in blue.

  • Page 96: Configuring Vcom Ports

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.2.3 Configuring VCOM Ports 1. If the serial device server is running in TCP Server mode (recommended), a Serial/IP should be the TCP Client connecting to the serial device server. Enable Connect to Server and enter the IP Address of the serial device server with the Port Number specified.
  • Page 97 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Enable Restore Failed Connections to force Virtual COM to automatically restore failed connections with the serial device server in the case of unstable network connections. To test the Virtual COM connection, click the Configuration Wizard button and then click Start button in the pop up window (Fig.
  • Page 98 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1...

  • Page 99: Exceptions

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.3 Exceptions Fig. 5. 11 If the exclamation mark begins with Warning: timeout trying x.x.x.x as in Fig. 5. 11, recheck the VCOM IP and Port configuration or the PC’s network configuration.
  • Page 100 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 12 If there is a check with Raw Connection Detected and an exclamation mark with Client not licensed for this server, Fig. 5. 12, enable VCOM in the serial device server.
  • Page 101 If there is a check with Telnet Protocol Detected and an exclamation mark with Client not licensed for this server as in Fig. 5. 13, this means that there is a licensing issue between the serial device server and Serial/IP. Please contact Atop technical support to obtain the correct VCOM software.
  • Page 102 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 14 If the exclamation mark begins with Server requires username/password login Fig. 5. 14, it means VCOM Authentication in the serial device server is enabled, but credentials in the...
  • Page 103 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 15 If the exclamation mark begins with a “Username and/or password incorrect”, Fig. 5. 15, this means the wrong username and/or password were entered and the authentication...
  • Page 104 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 16 If the exclamation mark begins with No login/password prompts received from server Fig. 5. 16, it means credentials in the Serial/IP is enabled, but VCOM Authentication in the serial...

  • Page 105: Using Serial/Ip Port Monitor

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.4 Using Serial/IP Port Monitor 5.4.1 Opening the Port Monitor The Serial/IP Port Monitor can be opened by: Start → All Programs → Serial/IP → Port Monitor ...
  • Page 106 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1...

  • Page 107: The Trace Panel

    The Trace panel provides a detailed, time-stamped, real-time display of all Serial/IP COM ports operations, Fig. 5. 18. Click on Enable Trace to start logging Virtual COM communication. Click on File → Save As and send the log to Atop for analysis if problems arise with Virtual COM.

  • Page 108: Serial/Ip Advanced Settings

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.5 Serial/IP Advanced Settings In the Serial/IP Control Panel, Click on the Advanced button to open Advanced Settings window (Fig. 5. 19). Click on Use Default Settings to load the default settings.
  • Page 109 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Fig. 5. 19...

  • Page 110: Using Serial/Ip With A Proxy Server

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 5.5.1 Using Serial/IP with a Proxy Server The Serial/IP Redirector supports TCP network connections made through a proxy server, which may be controlling access to external networks (such as the Internet) from a private network that lacks transparent IP-based routing, such as NAT.

  • Page 111: Specifications

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 6 Specifications 6.1 Hardware Models Table 6. 1 Name Serial Port Ethernet RJ45 TB5(ISO) SW5501 SW5501-TB SW5501-Sis SW5502 SW5502-TB SW5502-Sis Physical Characteristics Table 6. 2 Housing Front-Panel Weight...
  • Page 112 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Green Blinking Data is transmitting on Ethernet Wireless Radio is enabled WLAN Green Blinking Wireless Radio is enabled and data is transmitting Wireless Radio is disabled (Mode LEDs should also disable)
  • Page 113 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Signal LEDs ○ ● ☼ blinking Table 6. 4 Operations Status LED1 LED2 LED3 LED4 LED5 Searching for an AP ☼ ☼ ☼ ☼ ☼ ☼ Cannot connected to the AP ☼...
  • Page 114 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Dip Switch (SW5502) Table 6. 6 Ω Function Pull High 100K COM1 Pull Low 100K Termination Pull High 100K COM2 Pull Low 100K Termination Wireless Specifications Table 6. 7...
  • Page 115 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Frequency Range: Table 6. 8 2.4Ghz 5Ghz   2412-2462(20Mhz) 5180-5240, 5745-5825(20Mhz) United States (FCC)   2422-2452(40Mhz) 5190-5230, 5755-5795(40Mhz)   2412-2472(20Mhz) 5180-5240(20Mhz) Europe (ETSI)  ...
  • Page 116 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Output Power Table 6. 10  +15dBm @ 6, 9, 12, 18, 24Mbps  +14dBm @ 48Mbps  802.11a +15dBm @ 36Mbps  +12dBm @ 54Mbps  +12dBm @ 54Mbps ...
  • Page 117 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Receiver Sensitivity Table 6. 11 Data Rate IEEE Spec(1 Rx dBm) Typical/Maximum( 2Rx dBm) -95/-85 -94/-84 -93/+82 -90/-80 802.11a -88/-77 -84/-73 -82/-69 -81/-68 not specified -98/-85 802.11b 5.5M...
  • Page 118 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 MCS4 -84/-73 MCS5 -79/-69 MCS6 -78/-68 MCS7 -76/-67 MCS0 -92/-82 MCS1 -90/-79 MCS2 -87/-77 MCS3 -84/-74 802.11a/n HT40 MCS4 -80/-70 MCS5 -76/-66 MCS6 -74/-65 MCS7 -72/-64 MCS0 -95/-85...
  • Page 119 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 MCS6 -76/-65 MCS7 -75/-64 Security  64-bit and 128-bit WEP encryption  802.1x authentication  AES and TKIP, WPA/WPA2 Regulatory Requirements: Table 6. 12  EN55022  EN55024 ...
  • Page 120 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Table 6. 13 Test Item Value Level  Contact Discharge ±8KV IEC61000-4-2  Air Discharge ±15KV  IEC61000-4-3 Radiated(Enclosure) 10(V/m)  AC Power Port ±2.0 KV  LAN Port ±2.0 KV...

  • Page 121: Software Specifications

    Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Environmental Limits  Operating Temperature: -10°C ~60°C (-4°F ~149°F)  Storage Temperature: -40°C ~85°C (-40°F ~ 185°F)  Ambient Relative Humidity: 5~95%RH, (non-condensing) Other  Safety: UL60950-1/CB, EN60950-1, CNS 14336 ...
  • Page 122  If the device is beeping continuously after power up, the bootloader is damaged and there is no way to recover it; please contact directly Atop RMA for further solutions.  Obtain and setup a TFTP server on your PC. Make sure that the PC’s network settings are set properly according to the default above.
  • Page 123 Atop Industrial Wireless Serial Device Server Series SW550X User Manual V 1.1 Important Note You can download free TFTP Servers from the following locations: Solarwinds TFTP Server http://www.solarwinds.com/products/freetools/free_tftp_server.aspx Note: for Solarwinds, please remember to Start the TFTP Server Service, the default is Stop.
  • Page 124 Products supplied by us are covered in this warranty for undesired performance or defects resulting from shipping, or any other event deemed to be the result of Atop Technologies’ mishandling. The warranty does not cover however, equipment which has been damaged due to accident, misuse, abuse, such as: ...

This manual is also suitable for:

Sw5501Sw5501-sisSw5502-bSw5502Sw5502-sisSw5501-tb

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