Atop SW5501 User Manual

Atop SW5501 User Manual

Wireless serial server
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SW5501 – SW5502
User Manual
V 1.4
Wireless Serial Server
Atop Technologies, Inc.
SW5501 – SW5502
Wireless Serial Server
User Manual
V1.4
April 20
, 2017
th

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Summary of Contents for Atop SW5501

  • Page 1 SW5501 – SW5502 User Manual V 1.4 Wireless Serial Server Atop Technologies, Inc. SW5501 – SW5502 Wireless Serial Server User Manual V1.4 April 20 , 2017...
  • Page 2 SW5501 – SW5502 User Manual V 1.4 Wireless Serial Server This PDF Document contains internal hyperlinks for ease of navigation. For example, click on any item listed in the Table of Contents to go to that page. General Description User Guide Published by: Atop Technologies, Inc.
  • Page 3: Important Announcement

    Wireless Serial Server Important Announcement The information contained in this document is the property of Atop Technologies, Inc., and is supplied for the sole purpose of operation and maintenance of Atop Technologies, Inc., products. No part of this publication is to be used for any other purposes, and it is not to be reproduced, copied, disclosed, transmitted, stored in a retrieval system, or translated into any human or computer language, in any form, by any means, in whole or in part, without the prior explicit written consent of Atop Technologies, Inc.,...
  • Page 4: Table Of Contents

    SW5501 – SW5502 User Manual V 1.4 Wireless Serial Server Table of Contents Preface ........................9 Purpose of the Manual ........................9 Who Should Use This User Manual ....................9 Supported Platform .......................... 9 Warranty Period ..........................9 Manufacturers Federal Communication Commission Declaration of Conformity Statement ... 9 European Community, Switzerland, Norway, Iceland, and Liechtenstein ........
  • Page 5 7.1.1 Models of SW550X Series ......................101 7.1.2 Physical Characteristics ....................... 101 7.1.3 LED Indicators ..........................101 7.1.4 Signal LEDs........................... 102 7.1.5 Dip Switch (SW5501) ........................102 7.1.6 Dip Switch (SW5502) ........................102 7.1.7 Wireless Specifications ........................ 103 7.1.8 Frequency Range: ......................... 103...
  • Page 6 Table of Figures Figure 2.1 An Application of Wireless Serial Device Server in WLAN ..............12 Figure 3.1 Front Panel of SW5501 .......................... 15 Figure 3.2 Front Panel of SW5502 .......................... 15 Figure 3.3 Front Panel of SW5501-TB/Sis ......................16 Figure 3.4 Front Panel of SW5502-TB/Sis ......................
  • Page 7 SW5501 – SW5502 User Manual Preface Wireless Serial Server Figure 4.28 Basic Settings for Wireless Connection when Wireless Profile is Disabled........39 Figure 4.29 Results of network scanning when uses “scan network” buttons ............41 Figure 4.30 Result when there is no wireless network available in the area............41 Figure 4.31 Wireless Advanced Settings Page when Wireless Profile is Disabled and Topology is set to...
  • Page 8 Table 5.5 Descriptions of LED Status Indicators ....................101 Table 5.5 Interpretation of SW550X’s Operation via Front Panel LEDs ............... 102 Table 5.5 Dip Switch Functions of SW5501 ......................102 Table 5.5 Dip Switch Function of SW5502 ......................102 Table 5.5 Wireless Interface Specification of SW550X Series ................103 Table 5.5 Operating Frequencies in Different Regions at 2.4GHz and 5GHz ............
  • Page 9: Preface

    This manual is designed for the SW550X Industrial Wireless Serial Device Server Series and that model only. Warranty Period Atop provides a 5-year limited warranty for SW550X Industrial Wireless Serial Device Server Series. Manufacturers Federal Communication Commission Declaration of Conformity...
  • Page 10: European Community, Switzerland, Norway, Iceland, And Liechtenstein

    The conformity assessment procedure referred to in Article 10.4 and Annex III of Directive 2014/53/EC has been followed. Note : This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact Atop Technologies, Inc.
  • Page 11: Ul Notice For Power Supplier

    SW5501 – SW5502 User Manual Preface Wireless Serial Server European Union This system has been evaluated for RF exposure for Humans in reference to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits. The evaluation was based on the EN 50385 Product Standard to...
  • Page 12: Introduction

    SW5501 – SW5502 User Manual Introduction Wireless Serial Server 2 Introduction Product Overview The SW550X Industrial Wireless Serial Device Server is designed to provide wireless connectivity to clients and serial devices, thus creating a complete solution for your industrial wireless networking. The SW550X series can be operated as a wireless client with the ability to connect serial device to Wireless Local Area Network (WLAN) or Local Area Network (LAN) and as AP client to bridge between WLAN and LAN.
  • Page 13: Features

    Dual antennas offer better wireless coverage and reduce wireless blind spots  Embedded PCB coating protection  Easy configuration through embedded web server interface or Atop’s Windows®-based configuration utility  program called Device Management® Firmware upgradable through embedded web server interface or Atop’s Device Management®...
  • Page 14: Getting Started

    SW5501 – SW5502 User Manual Getting Started Wireless Serial Server 3 Getting Started Packing List Inside the purchased package, you will find the following items: Table 3.1 Packing List Item Quantity Description SW550X Series Industrial Wireless Serial Device Server Antenna 3~5 dBi antenna 3-pin 5.08mm Lockable Terminal Block (TB3) ...
  • Page 15: Ordering Information

    Note that the detailed description of LEDs and DIP switch on the front panel can be found in Chapter 7.1 below. Figure 3.1 Front Panel of SW5501 Figure 3.2 Front Panel of SW5502...
  • Page 16: Figure 3.3 Front Panel Of Sw5501-Tb/Sis

    User Manual Getting Started Wireless Serial Server Figure 3.3 Front Panel of SW5501-TB/Sis Figure 3.4 Front Panel of SW5502-TB/Sis Figure 3.5 Power Panel of all SW550X Series Note: The blue DIP switch on the front panel of SW550X can be used to adjust different values for pull-high or pull- low termination resistors on the RS-485 COM ports.
  • Page 17: Serial Pin Assignments

    SW5501 – SW5502 User Manual Getting Started Wireless Serial Server Figure 3.6 Rear view of SW550X Series Figure 3.7 Din-Rail Mount of SW550X Serial Pin Assignments 3.5.1 D-Sub9 (DB9) RS-232 RS-422/4-Wire RS-485 2-Wire RS-485 Pin# Full Duplex Full Duplex Half Duplex...
  • Page 18: Terminal Block (Tb5)

    First time installation Before installing the device, please adhere to all safety procedures described below, Atop will not be held liable for any damages to property or personal injuries resulting from the installation or overall use of the device. Do not...
  • Page 19: Factory Default Settings

    SW5501 – SW5502 User Manual Getting Started Wireless Serial Server Factory Default Settings Upon arrival, the device is set with factory default settings. The SW550X Series comes with two different IP addresses for LAN and WLAN as shown below. Table 3.4 Factory Default Network Settings...
  • Page 20: Configuration And Setup

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup 4 Configuration and setup Change basic settings with Device Management Utility Note: Advanced settings are not possible via Device Management Utility. This can be used to locate, access, modify network parameters, change login credentials or update firmware.
  • Page 21: Figure 4.2 Administrator Login

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Note: the default username is “admin” and the password is “default”, see Factory Defaults for more information), then click “Login” button as shown in the figure below. Figure 4.2 Administrator Login A pop-up window as shown will notify you if your personal computer and the SW550X device are on different sub- network.
  • Page 22: Figure 4.5 Mark Of Login Device In The Caution Column

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Then there will be a “+” symbol under the Caution column of the login device in Device Management Utility list as shown in Figure below. Figure 4.5 Mark of login device in the Caution column If the device cannot be login, the system will notify you with the notification in Figure 3.6.
  • Page 23: Figure 4.7 Pull-Down Menu Of Configuration And Network

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Figure 4.7 Pull-down Menu of Configuration and Network… Figure 4.8 Pop-up Windows of Network Setting You may proceed then to change the IP address, Subnet mask, and Gateway, and Host name of SW550X to avoid any IP address conflict with other hosts on your LAN or to connect the device to your existing LAN as shown in Figure 3.8.
  • Page 24: Figure 4.9 Authorization For Change

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Figure 4.9 Authorization for Change Figure 4.10 Waiting Notification for Restarting Device...
  • Page 25: Advanced Configuration Via Web Interface

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Advanced configuration via Web Interface The SW550X Series’ user interface is designed intuitively for satisfying customers’ ease of use needs. Every SW550X device is equipped with a built-in web server. It can be accessed by using a web browser for configuring by entering the device’s IP address (the default IP address is 10.0.50.100) in the URL field of your web...
  • Page 26: Figure 4.12 User Interface Of Web Configuration

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup An example of web configuration of SW550X Series is shown below. Figure 4.12 User Interface of Web Configuration On the left side of the screen, a menu-tree is listed with all available modes and options as shown Figure 4.13. On the right side of the screen, the contents of each mode/option will be displayed in a graphical format.
  • Page 27: Operation Mode

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup There are three common buttons presented in almost every web configuration menu or section as shown below. Table 4.1 Common Buttons in Web Configuration Menu Button Function Save and apply the current configuration input on the page.
  • Page 28: Figure 4.15 Waiting Message

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup After finish configuring the Operation Mode, please click on Save Settings button to keep the change that you have made and to apply your setting. A pop-up window with a message “Please wait for a while…” will appear as shown below.
  • Page 29: Figure 4.17 Ap Client Operation Mode Setting

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Figure 4.17 AP Client Operation Mode Setting...
  • Page 30: Overview

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup 4.2.2 Overview The “Overview” submenu under the “System Status” menu, displays overall and current general information on the SW550X device’s status and settings. An example of SW5502’s Overview page is shown below.
  • Page 31: Wireless Status

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Address, the Country code, current IP Address, and the Status of the interface. Note that the Country code indicates the available radio channels for your WLAN interface while the Status displays current MAC Address of an access point (AP) that the SW550X associates with and the AP’s link quality in percent.
  • Page 32: Figure 4.20 Transition Page During The Gathering Of Surrounding Wireless Network Information

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Figure 4.20 Transition page during the gathering of surrounding wireless network information. An example of a list of nearby WLAN APs which is reported by the Site Monitor is shown in Below figure.
  • Page 33: Web Configuration - Network Settings

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Web configuration - Network settings The SW550X series have the ability to utilize dual connections, i.e., WLAN and LAN at the same time. The user can configure both LAN and WLAN interfaces in this section. An example of Network Settings page for SW550X in Wireless Client mode is shown below.
  • Page 34: Figure 4.23 Network Settings Page For Bridged Interface (Ap Client Mode)

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup b. Manual Settings – If the user wants to fix the IP address of LAN interface, the desired IP Address, Subnet Mask, and Default Gateway should be entered in this section.
  • Page 35: Web Configuration - Wireless Settings

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup 4) DNS Server Part: To allow your SW550X device to properly connect to the Internet and be able to resolve for a host over the Internet, you must specify Preferred DNS (Domain Name Server) and (optionally) Alternate DNS in this part.
  • Page 36: Figure 4.25 Basic Setting List Webpage After Clicking Add Button

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Figure 4.25 Basic Setting List Webpage after Clicking Add Button Figure below shows an example of enabled Wireless Profile in which an AP List consists of ten available entires for network names or SSIDs.
  • Page 37: Figure 4.26 Wireless Profile Page

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Figure 4.26 Wireless Profile Page...
  • Page 38: Basic Settings

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup 4.4.2 Basic Settings To set up a wireless connection for SW550X, a number of parameters are needed to be configured in this section. However, the user will have two different wireless configuring pages when Wireless Profile (see previous subsection) is enabled as shown in previous paragraph and when Wireless Profile is disabled as shown in Figure below.
  • Page 39: Figure 4.28 Basic Settings For Wireless Connection When Wireless Profile Is Disabled

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Figure 4.28 Basic Settings for Wireless Connection when Wireless Profile is Disabled. After the user finished setting the Basic Settings as shown above, please click the Save & Apply button to save the new wireless configuration on the SW550X and allow the configuration to take effect.
  • Page 40 SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Attention  In order to avoid disconnection issue, using LAN interface to setup Wireless Configurations is recommended. The Web UI (User Interface) might freeze or lock up if the setup is made using the wireless interface because the connection would be lost whenever wireless settings are changed.
  • Page 41: Figure 4.29 Results Of Network Scanning When Uses "Scan Network" Buttons

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup you to provide the user, the password, and the certificates. Please note that only *.pem certificates are supported. Please remember that 2.4 GHz frequency can be easily interfered by other wireless devices that operate in the same spectrum (namely, Bluetooth, ZigBee, microwave oven, etc.);...
  • Page 42: Advanced Settings

    Fast Handoff – This option enables Atop’s proprietary protocol to speed up roaming between AW5500s  (Atop’s Industrial Wireless Serial Device Servers) in addition to Fast Roaming (next option). Enable this option to allow AW5500 to share its neighboring AW5500 information to SW550X to further reduce its roaming time.
  • Page 43: Figure 4.32 Wireless Advanced Settings Page When Wireless Profile Is Enabled

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Regulatory Domain – This can be selected from 4 options in the drop-down list box: CN(APL1_WORLD),  EU(ETSI2_WORLD), TW(APL3_FCCA), US(FCC5_FCCA), and VN(ETSI3_WORLD). Note that different Regulatory Domains will result in different radio channels/frequencies being allowed SW550X to operate (see Channel setting in previous subsection).
  • Page 44: Web Configuration - Serial

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Web configuration – Serial 4.5.1 COM Port Overview Since details on Link Mode connectivity protocols and its settings of SW550X series are given in the Chapter Error! eference source not found.. Chapter, this section will only focus on the Serial Settings only. Figure below shows an example of the COM 1 Port Settings where the upper part is dedicated for Link Mode settings and the lower part is dedicated for Serial Settings.
  • Page 45: Com Configuration

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup 4.5.2 COM Configuration Figure below shows the Serial Settings part of COM port settings. Note that these settings need to match the parameters on serial port of the serial device. Each option is later on described in detail.
  • Page 46: Com Configuration: Advanced Settings

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup COM Configuration: Advanced Settings 4.5.3 For advanced details of COM port setting, click on Advanced Settings button at the end of Serial Settings page. It will open another web browser window as shown below. Description of each option is explained as follows.
  • Page 47 SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup time interval can be set between 1 and 100 seconds. Check Medium: Due to the unstable nature of wireless connections, sometimes even the connection (physical  layer) is already broken, the TCP Server (application layer) is unaware and still active. Some applications establish a new TCP connection instead of recycling an old connection, the existing TCP connection needs to be automatically closed to allow a new incoming TCP Client connection.
  • Page 48 SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup reached. The range of maximum bytes is between 1 to 1452 bytes. Enable this option if you would like SW550X to queue the data until it reaches a specific length. This option is disabled by default.
  • Page 49: Web Configuration - Snmp/Alert Settings

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Web configuration - SNMP/Alert Settings The Simple Network Management Protocol (SNMP) is used by network management software to monitor devices in a network, to retrieve network status information of the devices, and to configure network parameters of the devices.
  • Page 50: Web Configuration - E-Mail Settings

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup By filling in the passphrase for the “Read Community”, SW550X device allows other network management software to read its information. By filling in the passphrase for the “Write Community”, SW550X device allows other network management software to read/modify its information.
  • Page 51: Figure 4.37 E-Mail Settings Page

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup characters. Then, for the Receiver’s text box you can enter multiple recipients which will be used in the To field of the e-mail. Note that to fill in multiple receiver e-mail addresses in the Receiver’s text box, please separate each e- mail address with semicolon (;).
  • Page 52: Web Configuration - Log Settings

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Attention It is also important to setup Default Gateway and DNS Servers in the Network Settings properly so that SW550X can lookup domain names and route the e mails to the proper default gateway Please see the Default Gateway and DNS Sever Settings in Section 4.3 above...
  • Page 53: Com Log Settings

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup After finish configuring the System Log Settings, please click on Save & Apply button to keep the change that you have made and to apply your setting. A pop-up window with message “Please wait for a while…” will be displayed.
  • Page 54: Event Log

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup FTP Server Service Port: This is the service port for FTP service. The default service port number for FTP  server is 21. However, the user can specficy the port number in between 1 and 65535.
  • Page 55: Com Datalog

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Events” button, you can clear all events stored in the device and the Event Log will be empty with a message “There is no event”. To save all events to a local file (on your personal computer), you can click on “Save To File” button.
  • Page 56: Web Configuration - System Setup

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Web configuration – System Setup 4.9.1 Date/Time Settings Date and time can be set manually or using Network Time Protocol (NTP) to automatically synchronize date and time of SW550X with a Time Server. Figure below shows the Date/Time Settings page. Note that the Current Date/Time will be updated automatically on this page.
  • Page 57: Admin Settings

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup the Date/Time Settings page. If you want to cancel the change and reset all changes back to their original values, just click the Cancel button. 4.9.2 Admin Settings The SW550X Series allows user and password management through this Admin Settings page under System Setup menu.
  • Page 58: Firmware Upgrade

    Firmware upgrade Updated firmware for SW550X is provided by Atop from time to time (for more information please visit Atop News & Events webpage) to fix bugs and optimize performance. It is very important that the device is NOT turned off or powered off during the firmware upgrading, (please be patient as this whole process might take up to 7 minutes).
  • Page 59: Management List

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup backup configuration file to the device. Once the backup configuration file is successfully uploaded, the device will restart. Note that the time needed for this process may vary on the equipment used.
  • Page 60: Ping

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup After finish configuring the Management List, please click on Save & Apply button to keep the change that you have made and to apply your setting. A pop-up window with message “Please wait for a while…” will be displayed.
  • Page 61: Web Configuration - Reboot And Restore To Default Settings

    SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Web configuration – Reboot and Restore to default Settings 4.10 To manually reboot the SW550X device, click on the “Reboot” button at the end of the Reboot page. The device will then restart.
  • Page 62: Link Modes And Applications

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5 Link modes and Applications Link Mode Configuration SW550X Series supports different Link Modes which are TCP Server, TCP Client, and UDP. The Link Mode describes the role of SW550X and the connection between SW550X device and other remote devices in the network which would like to communicate with serial devices on SW550X’s COM ports.
  • Page 63: Figure 5.3 Connection Settings For Tcp Server Link Mode

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications The default Link Mode of SW550X is the TCP Server mode. Below an example of configuration setting for TCP Server Link Mode under the COM 1 page. There are additional connection settings that can be configured as shown in Figure below.
  • Page 64: Figure 5.4 Tcp Server Link Mode Settings Under Com 1 Page

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications “ ” Click on the COM1 link on the menu frame on the left hand side of Web UI to go to COM 1 page as shown ...
  • Page 65 SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications require special handshaking to get the outputs and formatting to show properly. The SW550X series will interact with those special commands (CR/LF commands) once Reverse Telnet application is enabled.
  • Page 66: Link Mode: Configure Sw550X As A Tcp Client

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5.1.2 Link Mode: Configure SW550X as a TCP Client SW550X Series can be configured as a TCP client in TCP/IP network to establish a connection to a TCP server on a remote host computer.
  • Page 67: Figure 5.7 Tcp Client Link Mode Settings Under Com 1 Page

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications “ ” Click on the COM1 link on the menu frame on the left side of Web UI to go to COM 1 page as shown in ...
  • Page 68: Link Mode: Configure Sw550X In Udp

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Destination 2: You can enable second remote destination for TCP connection if necessary by checking  on the Enable box in this option. Two different TCP servers can be set for redundancy.
  • Page 69: Figure 5.9 Connection Setting For Udp Link Mode

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Figure 5.9 shows an example of configuration setting for UDP Link Mode under the COM 1 page. There are additional connection settings that can be configured as shown below. Please beware that even though UDP provides better efficiency in terms of response time and resource usage, it does not guarantee data delivery.
  • Page 70 SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Select UDP radio button in the Link Mode options.  Under the UDP section, you will find the following options.  Local Port: This field specifies the local port number for UDP Link Mode on SW550X which it will be ...
  • Page 71: Link Mode Applications

    Chapter 6 below for necessary instructions. Please remember SW550X’s IP address and the Local Port number configured on this page in order to enter the same information in Serial/IP Virtual COM’s Control Panel later. Note: that a Serial/IP Virtual COM Redirector software is provided as a utility software by Atop Technologies.
  • Page 72: Tcp Server Application: Enable Rfc 2217 Through Virtual Com

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5.2.2 TCP Server Application: Enable RFC 2217 through Virtual COM The underlying protocol of Virtual COM is based on RFC 2217 which is the Telnet COM Control Option. Therefore, it is possible to use RFC 2217 with SW550X in the TCP Server mode.
  • Page 73: Tcp Client Application: Enable Rfc 2217 Through Virtual Com

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5.2.4 TCP Client Application: Enable RFC 2217 through Virtual COM The underlying protocol of Virtual COM is based on RFC 2217, which is the Telnet COM Control Option. Therefore, it is possible to use RFC 2217 with SW550X in the TCP Client mode.
  • Page 74: Tcp Client Application: Configure Sw550X As A Pair Connection Slave

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5.2.6 TCP Client Application: Configure SW550X as a Pair Connection Slave A Pair Connection Slave application is configured for SW550X under TCP Client Link. It is necessary to pair up with a Pair Connection Master as described in previous section.
  • Page 75: Udp Application: Multi-Point Pair Connection

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Figure 5.15 Reverse Telnet Application in TCP Server Link Mode Follow steps in Paragraph 5.1.1 above to configure SW550X in TCP Server Link Mode properly.  Click on the drop-down list of the Application option under TCP Server section and switch to “Reverse ...
  • Page 76: Figure 5.16 An Example Of Network Topology For Multi-Point Pair Connection In Udp Link Mode

    10.0.50.200 10.0.50.100 SW5502 Slave 1 COM2 5001 5001 10.0.50.201 10.0.50.100 SW5502 Slave 2 COM1 5000 5000 10.0.50.201 10.0.50.100 SW5502 Slave 2 COM2 5001 5001 10.0.50.202 10.0.50.100 SW5501 Slave 3 COM1 5000 5000 10.0.50.203 10.0.50.100 SW5501 Slave 4 COM1 5000 5000...
  • Page 77: Tcp Server Application: Multiple Tcp Connections

    Pair Connection Slave 4660 10.0.50.200 10.0.50.100 SW5502 Slave 1 COM2 TCP Client Pair Connection Slave 4660 10.0.50.201 10.0.50.100 SW5501 Slave 2 COM1 TCP Client Pair Connection Slave 4660 10.0.50.202 10.0.50.100 SW5501 Slave 3 COM1 TCP Client Pair Connection Slave 4660...
  • Page 78: Wireless Topology

    If you require an access point, please consider a deployment of Atop’s AW5500 series. Atop recommends the user to utilize the strongest wireless security measure as described in the following subsections.
  • Page 79: Figure 5.19 Wireless Ad-Hoc Peer Settings For Sw550X

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Figure 5.19 Wireless Ad-Hoc Peer Settings SW550X Table 5.3 Summary of Parameter Settings for Wireless Ad-Hoc Peer with WEP Security Topology Adhoc 802.11b (alternatively you could use 802.11a which is less affected by interference), it provides Band Mode better wireless sensitivity with lower maximum rate at 11Mbps.
  • Page 80: Configure Sw550X As A Wireless Client In The Infrastructure Mode (Psk)

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5.3.2 Configure SW550X as a Wireless Client in the Infrastructure mode (PSK) To configure SW550X as a Wireless Client in infrastructure mode with WPA2-PSK authentication mode and AES encryption, please click on Basic Settings page under the Wireless menu and follow steps in Paragraph 4.2.1...
  • Page 81: Figure 5.20 Wireless Client With Wpa2-Psk Security Settings For Sw550X

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Table 5.4. Figure 5.20 Wireless Client with WPA2-PSK Security Settings for SW550X...
  • Page 82: Click-2-Go

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Table 5.4 Summary of Parameter Settings for Wireless Client in Infrastructure Topology with WPA2-PSK Security Topology Infrastructure Band Mode Auto Tx Rate Auto Disabled (auto sensing) Channel Authentication...
  • Page 83: Configure Sw550X As A Wireless Client In The Infrastructure Mode (Peap-Mschapv2)

    SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5.3.4 Configure SW550X as a Wireless Client in the Infrastructure mode (PEAP-MSCHAPv2) To configure SW550X as a Wireless Client in infrastructure mode with PEAP-MSCHAPv2 authentication mode and AES encryption, please click on Basic Settings page under the Wireless menu and follow steps in Paragraph 4.2.1 above.
  • Page 84: Vcom Installation And Troubleshooting

    SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting 6 VCOM installation and troubleshooting Enabling VCOM SW550X will encapsulate control packets on top of the actual serial data when Virtual COM (VCOM) Application is enabled. This will allow the Virtual COM port in the Windows/Linux system to access SW550X’s COM ports. Please note that Virtual COM Application can only be enabled in TCP Server Link Mode as shown in Figure 6.1 or TCP...
  • Page 85: Vcom Driver Setup

    To enable Virtual COM on host computer, you will require a software utility or VCOM driver software to emulate the COM port. For Windows operating system, a software utility called Serial/IP is supported by Atop to be used for this purpose. Please see discussion about the VCOM driver utility in the following subsections.
  • Page 86: Limitation

    Linux operating system, also available but first you might need to download a separate package called Virtual  COM driver for Linux (TTYredirector) available for download on Atop Website or in the product CD. The zipped package includes a binary file for installation and a manual for Linux systems.
  • Page 87: Enable Vcom In Serial Device Servers And Select Vcom In Windows

    SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting Enable VCOM in Serial Device Servers and Select VCOM in Windows This section will provide the procedure to enable Virtual COM (VCOM) on SW550X and Windows based PC. Please follow the steps described here to configure your Virtual COM application.
  • Page 88: Figure 6.5 Serial/Ip Tray Icon On Windows Notification Area

    SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting Figure 6.5 Serial/IP Tray Icon on Windows Notification Area If no Virtual COM port is selected, a “Select Ports” dialog window will pop up and ask the user to select at least one COM port as the Virtual COM port before proceeding as shown in the pop-up window below.
  • Page 89: Configuring Vcom Ports

    SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting list. Each Virtual COM port can have its own settings. Details on how to configure the Virtual COM port will be described in the next subsection. Note: The changes to Virtual COM ports apply immediately so there is no need to save the settings manually. However, if the Virtual COM port is already in use, it is necessary to close the Virtual COM port and open it after the TCP connection closes completely in order for the changes to take effect.
  • Page 90: Figure 6.8 Configuring Virtual Com 2 Port As Tcp Client

    SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting Figure 6.8 Configuring Virtual COM 2 Port as TCP Client Under User Credentials box, you can enable Use Credentials From: option by checking the box in front of it then select options from the drop-down list. The available sources of credentials are: Windows Credentials, Prompt on COM Port Open, Prompt at Login, and Use Credentials Below.
  • Page 91: Figure 6.9 Configuration Wizard Window For Com 1

    SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting Figure 6.9 Configuration Wizard Window for COM 1...
  • Page 92: Exceptions

    SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting Exceptions This section lists possible exceptions which may occur when the user tested the VCOM connection through the Configuring Wizard… button. If there is a problem with the connection, there will be error(s) or warning(s) reported in the Status and Log text boxes.
  • Page 93: Figure 6.11 Error Of Client Not Licensed For This Server

    “Client not licensed for this server” as shown in below. This means that there is a licensing issue between the serial device server (i.e. SW550X) and the Serial/IP Utility Software. Please contact Atop technical support to obtain the correct VCOM software.
  • Page 94: Figure 6.13 Vcom Authentication Failed Due To Missing Username/Password

    SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting If the status reports with an exclamation mark with a message “Server requires username/password login”  as shown in Figure 5.13. This means that the VCOM Authentication option in the serial device server (i.e.
  • Page 95: Figure 6.15 Vcom Authentication Failed Due To Disabled Vcom Authentication On Sw550X

    SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting If the status reports with an exclamation mark with a message “No login/password prompts received from  server” as shown in Figure 6.15. This means that the User Credentials option in the Serial/IP utility software is enabled but the VCOM Authentication option in the serial device server (i.e.
  • Page 96: Using Serial/Ip Monitor

    Using Serial/IP Monitor Serial/IP Port Monitor is another utility software provided for Atop’s user. It allows user to monitor the activities or status of Virtual COM port and display the exchanged serial message which is called trace over the port.
  • Page 97: Trace Panel

    SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting TR (DTR) is the signal from the application to the server that the application has opened the virtual COM port. The most common use of DTR is to programmatically lower it to signal a modem to disconnect.
  • Page 98 Wireless Serial Server and troubleshooting File: To save the log file which you can send the log to Atop for further analysis if problems occurs with the  Virtual COM connection, please click on File menu then click Save As.
  • Page 99: Serial/Ip Advanced Settings

    SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting Serial/IP Advanced Settings In the Serial/IP Control Panel, you can click on the Advanced… button to open Serial/IP Advanced Settings window. The Serial/IP Advanced Settings window contains two tabs: Options and Proxy Server. On the Options tab, you can click on Use Default Settings button to load the default settings.
  • Page 100: Using Serial/Ip With A Proxy Server

    Enable SETXON/SETXOFF COM Port Commands: This option enables additional negotiation on SETXON and SETXOFF commands and is only available for the “V” series serial device servers. If the application requires SETXON/SETXOFF feature, please contact Atop Technical Support. Using Serial/IP with a Proxy Server 6.5.2...
  • Page 101: Specifications

    SW5501 – SW5502 User Manual Specifications Wireless Serial Server 7 Specifications Hardware Specifications Models of SW550X Series 7.1.1 Table 7.1 SW550X series and their interfaces Name Serial Port Ethernet TB5(ISO) RJ45 SW5501 SW5501-TB SW5501-Sis SW5502 SW5502-TB SW5502-Sis Physical Characteristics 7.1.2 Table 7.2 Physical Characteristics of SW550X Series...
  • Page 102: Signal Leds

    ● ● Excellent Signal Strength (95%-100%) ● ● ● ● ● ● Dip Switch SW5501 7.1.5 Table 7.5 Dip Switch Functions of SW5501 Function Ω Pull High 100K COM1 Pull Low 100K Termination Dip Switch SW5502 7.1.6 Table 7.6 Dip Switch Function of SW5502 Function Ω...
  • Page 103: Wireless Specifications

    SW5501 – SW5502 User Manual Specifications Wireless Serial Server Wireless Specifications 7.1.7 Table 7.7 Wireless Interface Specification of SW550X Series Wireless Standard PCI-e Module Tx/Rx Antenna Conformance 802.11a  2T2R MIMO (2x2 802.11b 3/5 dBi Dual antenna design  ...
  • Page 104: Output Power

    SW5501 – SW5502 User Manual Specifications Wireless Serial Server Output Power 7.1.10 Table 7.10 Maximum Output Power of Wireless Interface under IEEE 802.11Standards +15dBm @ 6, 9, 12, 18, 24Mbps  +14dBm @ 48Mbps  802.11a +15dBm @ 36Mbps ...
  • Page 105 SW5501 – SW5502 User Manual Specifications Wireless Serial Server Data IEEE Spec Typical/Maximum Standard Rate (1 Rx dBm) (2Rx dBm) -96/-84 -95/-82 -93/-80 -90/-77 -87/-73 -83/-69 -82/-68 MCS0 -94/-85 MCS1 -92/-82 MCS2 -90/-80 MCS3 -87/-77 802.11a/n HT20 MCS4 -84/-73 -79/-69...
  • Page 106: Security

    SW5501 – SW5502 User Manual Specifications Wireless Serial Server Security 7.1.12 Supported Wireless Security Mechanisms 64-bit and 128-bit WEP encryption  802.1x authentication  AES and TKIP, WPA/WPA2  Regulatory Requirements 7.1.13 Table 7.12 Conformed Radio Frequency and Electromagnetic Standards EN 301 489-1 V1.9.2 (2011-09)
  • Page 107: Environmental Limits

     MTBF: 20 years (TBD)  RoHS: Yes  Maritime: N/A Software Specifications Table 7.14 Software Specifications Browser (IE8+, Firefox 6+, and Chrome 13+)  Configuration Telnet  Device Management© (Atop’s Windows utility)  HTTP ICMP    Telnet SNMP RADIUS ...
  • Page 108: Emergency System Recovery

     If the device is beeping continuously after power up, this means that the bootloader is damaged and there is no way to recover it. Please contact Atop directly to obtain RMA number for further solutions.  Obtain and setup a TFTP server on your PC. Make sure that the PC’s network settings are set properly according to the default setting in the above table.
  • Page 109: Warranty

    Products supplied by Atop Technologies Inc. are covered in this warranty for undesired performance or defects resulting from shipping, or any other event deemed to be the result of Atop Technologies Inc.’s mishandling. The warranty does not cover; however, equipment which has been damaged due to accident, misuse, abuse, such as: ...
  • Page 110 SW5501 – SW5502 User Manual Warranty Wireless Serial Server Atop Technologies, Inc. www.atoponline.com www.atop.com.tw TAIWAN HEADQUARTER: ATOP CHINA BRANCH: 2F, No. 146, Sec. 1, Tung-Hsing Rd, 3F, 75 , No. 1066 Building, 30261 Chupei City, Hsinchu County Qingzhou North Road, Taiwan, R.O.C.

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