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SW5501 – SW5502 User Manual V 1.4 Wireless Serial Server Atop Technologies, Inc. SW5501 – SW5502 Wireless Serial Server User Manual V1.4 April 20 , 2017...
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SW5501 – SW5502 User Manual V 1.4 Wireless Serial Server This PDF Document contains internal hyperlinks for ease of navigation. For example, click on any item listed in the Table of Contents to go to that page. General Description User Guide Published by: Atop Technologies, Inc.
Wireless Serial Server Important Announcement The information contained in this document is the property of Atop Technologies, Inc., and is supplied for the sole purpose of operation and maintenance of Atop Technologies, Inc., products. No part of this publication is to be used for any other purposes, and it is not to be reproduced, copied, disclosed, transmitted, stored in a retrieval system, or translated into any human or computer language, in any form, by any means, in whole or in part, without the prior explicit written consent of Atop Technologies, Inc.,...
SW5501 – SW5502 User Manual V 1.4 Wireless Serial Server Table of Contents Preface ........................9 Purpose of the Manual ........................9 Who Should Use This User Manual ....................9 Supported Platform .......................... 9 Warranty Period ..........................9 Manufacturers Federal Communication Commission Declaration of Conformity Statement ... 9 European Community, Switzerland, Norway, Iceland, and Liechtenstein ........
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7.1.1 Models of SW550X Series ......................101 7.1.2 Physical Characteristics ....................... 101 7.1.3 LED Indicators ..........................101 7.1.4 Signal LEDs........................... 102 7.1.5 Dip Switch (SW5501) ........................102 7.1.6 Dip Switch (SW5502) ........................102 7.1.7 Wireless Specifications ........................ 103 7.1.8 Frequency Range: ......................... 103...
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Table of Figures Figure 2.1 An Application of Wireless Serial Device Server in WLAN ..............12 Figure 3.1 Front Panel of SW5501 .......................... 15 Figure 3.2 Front Panel of SW5502 .......................... 15 Figure 3.3 Front Panel of SW5501-TB/Sis ......................16 Figure 3.4 Front Panel of SW5502-TB/Sis ......................
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SW5501 – SW5502 User Manual Preface Wireless Serial Server Figure 4.28 Basic Settings for Wireless Connection when Wireless Profile is Disabled........39 Figure 4.29 Results of network scanning when uses “scan network” buttons ............41 Figure 4.30 Result when there is no wireless network available in the area............41 Figure 4.31 Wireless Advanced Settings Page when Wireless Profile is Disabled and Topology is set to...
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Table 5.5 Descriptions of LED Status Indicators ....................101 Table 5.5 Interpretation of SW550X’s Operation via Front Panel LEDs ............... 102 Table 5.5 Dip Switch Functions of SW5501 ......................102 Table 5.5 Dip Switch Function of SW5502 ......................102 Table 5.5 Wireless Interface Specification of SW550X Series ................103 Table 5.5 Operating Frequencies in Different Regions at 2.4GHz and 5GHz ............
This manual is designed for the SW550X Industrial Wireless Serial Device Server Series and that model only. Warranty Period Atop provides a 5-year limited warranty for SW550X Industrial Wireless Serial Device Server Series. Manufacturers Federal Communication Commission Declaration of Conformity...
The conformity assessment procedure referred to in Article 10.4 and Annex III of Directive 2014/53/EC has been followed. Note : This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact Atop Technologies, Inc.
SW5501 – SW5502 User Manual Preface Wireless Serial Server European Union This system has been evaluated for RF exposure for Humans in reference to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits. The evaluation was based on the EN 50385 Product Standard to...
SW5501 – SW5502 User Manual Introduction Wireless Serial Server 2 Introduction Product Overview The SW550X Industrial Wireless Serial Device Server is designed to provide wireless connectivity to clients and serial devices, thus creating a complete solution for your industrial wireless networking. The SW550X series can be operated as a wireless client with the ability to connect serial device to Wireless Local Area Network (WLAN) or Local Area Network (LAN) and as AP client to bridge between WLAN and LAN.
Dual antennas offer better wireless coverage and reduce wireless blind spots Embedded PCB coating protection Easy configuration through embedded web server interface or Atop’s Windows®-based configuration utility program called Device Management® Firmware upgradable through embedded web server interface or Atop’s Device Management®...
SW5501 – SW5502 User Manual Getting Started Wireless Serial Server 3 Getting Started Packing List Inside the purchased package, you will find the following items: Table 3.1 Packing List Item Quantity Description SW550X Series Industrial Wireless Serial Device Server Antenna 3~5 dBi antenna 3-pin 5.08mm Lockable Terminal Block (TB3) ...
Note that the detailed description of LEDs and DIP switch on the front panel can be found in Chapter 7.1 below. Figure 3.1 Front Panel of SW5501 Figure 3.2 Front Panel of SW5502...
User Manual Getting Started Wireless Serial Server Figure 3.3 Front Panel of SW5501-TB/Sis Figure 3.4 Front Panel of SW5502-TB/Sis Figure 3.5 Power Panel of all SW550X Series Note: The blue DIP switch on the front panel of SW550X can be used to adjust different values for pull-high or pull- low termination resistors on the RS-485 COM ports.
SW5501 – SW5502 User Manual Getting Started Wireless Serial Server Figure 3.6 Rear view of SW550X Series Figure 3.7 Din-Rail Mount of SW550X Serial Pin Assignments 3.5.1 D-Sub9 (DB9) RS-232 RS-422/4-Wire RS-485 2-Wire RS-485 Pin# Full Duplex Full Duplex Half Duplex...
First time installation Before installing the device, please adhere to all safety procedures described below, Atop will not be held liable for any damages to property or personal injuries resulting from the installation or overall use of the device. Do not...
SW5501 – SW5502 User Manual Getting Started Wireless Serial Server Factory Default Settings Upon arrival, the device is set with factory default settings. The SW550X Series comes with two different IP addresses for LAN and WLAN as shown below. Table 3.4 Factory Default Network Settings...
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup 4 Configuration and setup Change basic settings with Device Management Utility Note: Advanced settings are not possible via Device Management Utility. This can be used to locate, access, modify network parameters, change login credentials or update firmware.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Note: the default username is “admin” and the password is “default”, see Factory Defaults for more information), then click “Login” button as shown in the figure below. Figure 4.2 Administrator Login A pop-up window as shown will notify you if your personal computer and the SW550X device are on different sub- network.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Then there will be a “+” symbol under the Caution column of the login device in Device Management Utility list as shown in Figure below. Figure 4.5 Mark of login device in the Caution column If the device cannot be login, the system will notify you with the notification in Figure 3.6.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Figure 4.7 Pull-down Menu of Configuration and Network… Figure 4.8 Pop-up Windows of Network Setting You may proceed then to change the IP address, Subnet mask, and Gateway, and Host name of SW550X to avoid any IP address conflict with other hosts on your LAN or to connect the device to your existing LAN as shown in Figure 3.8.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Figure 4.9 Authorization for Change Figure 4.10 Waiting Notification for Restarting Device...
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Advanced configuration via Web Interface The SW550X Series’ user interface is designed intuitively for satisfying customers’ ease of use needs. Every SW550X device is equipped with a built-in web server. It can be accessed by using a web browser for configuring by entering the device’s IP address (the default IP address is 10.0.50.100) in the URL field of your web...
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup An example of web configuration of SW550X Series is shown below. Figure 4.12 User Interface of Web Configuration On the left side of the screen, a menu-tree is listed with all available modes and options as shown Figure 4.13. On the right side of the screen, the contents of each mode/option will be displayed in a graphical format.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup There are three common buttons presented in almost every web configuration menu or section as shown below. Table 4.1 Common Buttons in Web Configuration Menu Button Function Save and apply the current configuration input on the page.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup After finish configuring the Operation Mode, please click on Save Settings button to keep the change that you have made and to apply your setting. A pop-up window with a message “Please wait for a while…” will appear as shown below.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup 4.2.2 Overview The “Overview” submenu under the “System Status” menu, displays overall and current general information on the SW550X device’s status and settings. An example of SW5502’s Overview page is shown below.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Address, the Country code, current IP Address, and the Status of the interface. Note that the Country code indicates the available radio channels for your WLAN interface while the Status displays current MAC Address of an access point (AP) that the SW550X associates with and the AP’s link quality in percent.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Figure 4.20 Transition page during the gathering of surrounding wireless network information. An example of a list of nearby WLAN APs which is reported by the Site Monitor is shown in Below figure.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Web configuration - Network settings The SW550X series have the ability to utilize dual connections, i.e., WLAN and LAN at the same time. The user can configure both LAN and WLAN interfaces in this section. An example of Network Settings page for SW550X in Wireless Client mode is shown below.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup b. Manual Settings – If the user wants to fix the IP address of LAN interface, the desired IP Address, Subnet Mask, and Default Gateway should be entered in this section.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup 4) DNS Server Part: To allow your SW550X device to properly connect to the Internet and be able to resolve for a host over the Internet, you must specify Preferred DNS (Domain Name Server) and (optionally) Alternate DNS in this part.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Figure 4.25 Basic Setting List Webpage after Clicking Add Button Figure below shows an example of enabled Wireless Profile in which an AP List consists of ten available entires for network names or SSIDs.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup 4.4.2 Basic Settings To set up a wireless connection for SW550X, a number of parameters are needed to be configured in this section. However, the user will have two different wireless configuring pages when Wireless Profile (see previous subsection) is enabled as shown in previous paragraph and when Wireless Profile is disabled as shown in Figure below.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Figure 4.28 Basic Settings for Wireless Connection when Wireless Profile is Disabled. After the user finished setting the Basic Settings as shown above, please click the Save & Apply button to save the new wireless configuration on the SW550X and allow the configuration to take effect.
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SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Attention In order to avoid disconnection issue, using LAN interface to setup Wireless Configurations is recommended. The Web UI (User Interface) might freeze or lock up if the setup is made using the wireless interface because the connection would be lost whenever wireless settings are changed.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup you to provide the user, the password, and the certificates. Please note that only *.pem certificates are supported. Please remember that 2.4 GHz frequency can be easily interfered by other wireless devices that operate in the same spectrum (namely, Bluetooth, ZigBee, microwave oven, etc.);...
Fast Handoff – This option enables Atop’s proprietary protocol to speed up roaming between AW5500s (Atop’s Industrial Wireless Serial Device Servers) in addition to Fast Roaming (next option). Enable this option to allow AW5500 to share its neighboring AW5500 information to SW550X to further reduce its roaming time.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Regulatory Domain – This can be selected from 4 options in the drop-down list box: CN(APL1_WORLD), EU(ETSI2_WORLD), TW(APL3_FCCA), US(FCC5_FCCA), and VN(ETSI3_WORLD). Note that different Regulatory Domains will result in different radio channels/frequencies being allowed SW550X to operate (see Channel setting in previous subsection).
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Web configuration – Serial 4.5.1 COM Port Overview Since details on Link Mode connectivity protocols and its settings of SW550X series are given in the Chapter Error! eference source not found.. Chapter, this section will only focus on the Serial Settings only. Figure below shows an example of the COM 1 Port Settings where the upper part is dedicated for Link Mode settings and the lower part is dedicated for Serial Settings.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup 4.5.2 COM Configuration Figure below shows the Serial Settings part of COM port settings. Note that these settings need to match the parameters on serial port of the serial device. Each option is later on described in detail.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup COM Configuration: Advanced Settings 4.5.3 For advanced details of COM port setting, click on Advanced Settings button at the end of Serial Settings page. It will open another web browser window as shown below. Description of each option is explained as follows.
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SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup time interval can be set between 1 and 100 seconds. Check Medium: Due to the unstable nature of wireless connections, sometimes even the connection (physical layer) is already broken, the TCP Server (application layer) is unaware and still active. Some applications establish a new TCP connection instead of recycling an old connection, the existing TCP connection needs to be automatically closed to allow a new incoming TCP Client connection.
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SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup reached. The range of maximum bytes is between 1 to 1452 bytes. Enable this option if you would like SW550X to queue the data until it reaches a specific length. This option is disabled by default.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Web configuration - SNMP/Alert Settings The Simple Network Management Protocol (SNMP) is used by network management software to monitor devices in a network, to retrieve network status information of the devices, and to configure network parameters of the devices.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup By filling in the passphrase for the “Read Community”, SW550X device allows other network management software to read its information. By filling in the passphrase for the “Write Community”, SW550X device allows other network management software to read/modify its information.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup characters. Then, for the Receiver’s text box you can enter multiple recipients which will be used in the To field of the e-mail. Note that to fill in multiple receiver e-mail addresses in the Receiver’s text box, please separate each e- mail address with semicolon (;).
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Attention It is also important to setup Default Gateway and DNS Servers in the Network Settings properly so that SW550X can lookup domain names and route the e mails to the proper default gateway Please see the Default Gateway and DNS Sever Settings in Section 4.3 above...
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup After finish configuring the System Log Settings, please click on Save & Apply button to keep the change that you have made and to apply your setting. A pop-up window with message “Please wait for a while…” will be displayed.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup FTP Server Service Port: This is the service port for FTP service. The default service port number for FTP server is 21. However, the user can specficy the port number in between 1 and 65535.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Events” button, you can clear all events stored in the device and the Event Log will be empty with a message “There is no event”. To save all events to a local file (on your personal computer), you can click on “Save To File” button.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Web configuration – System Setup 4.9.1 Date/Time Settings Date and time can be set manually or using Network Time Protocol (NTP) to automatically synchronize date and time of SW550X with a Time Server. Figure below shows the Date/Time Settings page. Note that the Current Date/Time will be updated automatically on this page.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup the Date/Time Settings page. If you want to cancel the change and reset all changes back to their original values, just click the Cancel button. 4.9.2 Admin Settings The SW550X Series allows user and password management through this Admin Settings page under System Setup menu.
Firmware upgrade Updated firmware for SW550X is provided by Atop from time to time (for more information please visit Atop News & Events webpage) to fix bugs and optimize performance. It is very important that the device is NOT turned off or powered off during the firmware upgrading, (please be patient as this whole process might take up to 7 minutes).
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup backup configuration file to the device. Once the backup configuration file is successfully uploaded, the device will restart. Note that the time needed for this process may vary on the equipment used.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup After finish configuring the Management List, please click on Save & Apply button to keep the change that you have made and to apply your setting. A pop-up window with message “Please wait for a while…” will be displayed.
SW5501 – SW5502 Configuration and User Manual Wireless Serial Server setup Web configuration – Reboot and Restore to default Settings 4.10 To manually reboot the SW550X device, click on the “Reboot” button at the end of the Reboot page. The device will then restart.
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5 Link modes and Applications Link Mode Configuration SW550X Series supports different Link Modes which are TCP Server, TCP Client, and UDP. The Link Mode describes the role of SW550X and the connection between SW550X device and other remote devices in the network which would like to communicate with serial devices on SW550X’s COM ports.
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications The default Link Mode of SW550X is the TCP Server mode. Below an example of configuration setting for TCP Server Link Mode under the COM 1 page. There are additional connection settings that can be configured as shown in Figure below.
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications “ ” Click on the COM1 link on the menu frame on the left hand side of Web UI to go to COM 1 page as shown ...
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SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications require special handshaking to get the outputs and formatting to show properly. The SW550X series will interact with those special commands (CR/LF commands) once Reverse Telnet application is enabled.
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5.1.2 Link Mode: Configure SW550X as a TCP Client SW550X Series can be configured as a TCP client in TCP/IP network to establish a connection to a TCP server on a remote host computer.
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications “ ” Click on the COM1 link on the menu frame on the left side of Web UI to go to COM 1 page as shown in ...
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Destination 2: You can enable second remote destination for TCP connection if necessary by checking on the Enable box in this option. Two different TCP servers can be set for redundancy.
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Figure 5.9 shows an example of configuration setting for UDP Link Mode under the COM 1 page. There are additional connection settings that can be configured as shown below. Please beware that even though UDP provides better efficiency in terms of response time and resource usage, it does not guarantee data delivery.
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SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Select UDP radio button in the Link Mode options. Under the UDP section, you will find the following options. Local Port: This field specifies the local port number for UDP Link Mode on SW550X which it will be ...
Chapter 6 below for necessary instructions. Please remember SW550X’s IP address and the Local Port number configured on this page in order to enter the same information in Serial/IP Virtual COM’s Control Panel later. Note: that a Serial/IP Virtual COM Redirector software is provided as a utility software by Atop Technologies.
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5.2.2 TCP Server Application: Enable RFC 2217 through Virtual COM The underlying protocol of Virtual COM is based on RFC 2217 which is the Telnet COM Control Option. Therefore, it is possible to use RFC 2217 with SW550X in the TCP Server mode.
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5.2.4 TCP Client Application: Enable RFC 2217 through Virtual COM The underlying protocol of Virtual COM is based on RFC 2217, which is the Telnet COM Control Option. Therefore, it is possible to use RFC 2217 with SW550X in the TCP Client mode.
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5.2.6 TCP Client Application: Configure SW550X as a Pair Connection Slave A Pair Connection Slave application is configured for SW550X under TCP Client Link. It is necessary to pair up with a Pair Connection Master as described in previous section.
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Figure 5.15 Reverse Telnet Application in TCP Server Link Mode Follow steps in Paragraph 5.1.1 above to configure SW550X in TCP Server Link Mode properly. Click on the drop-down list of the Application option under TCP Server section and switch to “Reverse ...
If you require an access point, please consider a deployment of Atop’s AW5500 series. Atop recommends the user to utilize the strongest wireless security measure as described in the following subsections.
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Figure 5.19 Wireless Ad-Hoc Peer Settings SW550X Table 5.3 Summary of Parameter Settings for Wireless Ad-Hoc Peer with WEP Security Topology Adhoc 802.11b (alternatively you could use 802.11a which is less affected by interference), it provides Band Mode better wireless sensitivity with lower maximum rate at 11Mbps.
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5.3.2 Configure SW550X as a Wireless Client in the Infrastructure mode (PSK) To configure SW550X as a Wireless Client in infrastructure mode with WPA2-PSK authentication mode and AES encryption, please click on Basic Settings page under the Wireless menu and follow steps in Paragraph 4.2.1...
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Table 5.4. Figure 5.20 Wireless Client with WPA2-PSK Security Settings for SW550X...
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications Table 5.4 Summary of Parameter Settings for Wireless Client in Infrastructure Topology with WPA2-PSK Security Topology Infrastructure Band Mode Auto Tx Rate Auto Disabled (auto sensing) Channel Authentication...
SW5501 – SW5502 Link modes and User Manual Wireless Serial Server Applications 5.3.4 Configure SW550X as a Wireless Client in the Infrastructure mode (PEAP-MSCHAPv2) To configure SW550X as a Wireless Client in infrastructure mode with PEAP-MSCHAPv2 authentication mode and AES encryption, please click on Basic Settings page under the Wireless menu and follow steps in Paragraph 4.2.1 above.
SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting 6 VCOM installation and troubleshooting Enabling VCOM SW550X will encapsulate control packets on top of the actual serial data when Virtual COM (VCOM) Application is enabled. This will allow the Virtual COM port in the Windows/Linux system to access SW550X’s COM ports. Please note that Virtual COM Application can only be enabled in TCP Server Link Mode as shown in Figure 6.1 or TCP...
To enable Virtual COM on host computer, you will require a software utility or VCOM driver software to emulate the COM port. For Windows operating system, a software utility called Serial/IP is supported by Atop to be used for this purpose. Please see discussion about the VCOM driver utility in the following subsections.
Linux operating system, also available but first you might need to download a separate package called Virtual COM driver for Linux (TTYredirector) available for download on Atop Website or in the product CD. The zipped package includes a binary file for installation and a manual for Linux systems.
SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting Enable VCOM in Serial Device Servers and Select VCOM in Windows This section will provide the procedure to enable Virtual COM (VCOM) on SW550X and Windows based PC. Please follow the steps described here to configure your Virtual COM application.
SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting Figure 6.5 Serial/IP Tray Icon on Windows Notification Area If no Virtual COM port is selected, a “Select Ports” dialog window will pop up and ask the user to select at least one COM port as the Virtual COM port before proceeding as shown in the pop-up window below.
SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting list. Each Virtual COM port can have its own settings. Details on how to configure the Virtual COM port will be described in the next subsection. Note: The changes to Virtual COM ports apply immediately so there is no need to save the settings manually. However, if the Virtual COM port is already in use, it is necessary to close the Virtual COM port and open it after the TCP connection closes completely in order for the changes to take effect.
SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting Figure 6.8 Configuring Virtual COM 2 Port as TCP Client Under User Credentials box, you can enable Use Credentials From: option by checking the box in front of it then select options from the drop-down list. The available sources of credentials are: Windows Credentials, Prompt on COM Port Open, Prompt at Login, and Use Credentials Below.
SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting Exceptions This section lists possible exceptions which may occur when the user tested the VCOM connection through the Configuring Wizard… button. If there is a problem with the connection, there will be error(s) or warning(s) reported in the Status and Log text boxes.
“Client not licensed for this server” as shown in below. This means that there is a licensing issue between the serial device server (i.e. SW550X) and the Serial/IP Utility Software. Please contact Atop technical support to obtain the correct VCOM software.
SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting If the status reports with an exclamation mark with a message “Server requires username/password login” as shown in Figure 5.13. This means that the VCOM Authentication option in the serial device server (i.e.
SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting If the status reports with an exclamation mark with a message “No login/password prompts received from server” as shown in Figure 6.15. This means that the User Credentials option in the Serial/IP utility software is enabled but the VCOM Authentication option in the serial device server (i.e.
Using Serial/IP Monitor Serial/IP Port Monitor is another utility software provided for Atop’s user. It allows user to monitor the activities or status of Virtual COM port and display the exchanged serial message which is called trace over the port.
SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting TR (DTR) is the signal from the application to the server that the application has opened the virtual COM port. The most common use of DTR is to programmatically lower it to signal a modem to disconnect.
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Wireless Serial Server and troubleshooting File: To save the log file which you can send the log to Atop for further analysis if problems occurs with the Virtual COM connection, please click on File menu then click Save As.
SW5501 – SW5502 VCOM installation User Manual Wireless Serial Server and troubleshooting Serial/IP Advanced Settings In the Serial/IP Control Panel, you can click on the Advanced… button to open Serial/IP Advanced Settings window. The Serial/IP Advanced Settings window contains two tabs: Options and Proxy Server. On the Options tab, you can click on Use Default Settings button to load the default settings.
Enable SETXON/SETXOFF COM Port Commands: This option enables additional negotiation on SETXON and SETXOFF commands and is only available for the “V” series serial device servers. If the application requires SETXON/SETXOFF feature, please contact Atop Technical Support. Using Serial/IP with a Proxy Server 6.5.2...
SW5501 – SW5502 User Manual Specifications Wireless Serial Server 7 Specifications Hardware Specifications Models of SW550X Series 7.1.1 Table 7.1 SW550X series and their interfaces Name Serial Port Ethernet TB5(ISO) RJ45 SW5501 SW5501-TB SW5501-Sis SW5502 SW5502-TB SW5502-Sis Physical Characteristics 7.1.2 Table 7.2 Physical Characteristics of SW550X Series...
SW5501 – SW5502 User Manual Specifications Wireless Serial Server Output Power 7.1.10 Table 7.10 Maximum Output Power of Wireless Interface under IEEE 802.11Standards +15dBm @ 6, 9, 12, 18, 24Mbps +14dBm @ 48Mbps 802.11a +15dBm @ 36Mbps ...
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SW5501 – SW5502 User Manual Specifications Wireless Serial Server Data IEEE Spec Typical/Maximum Standard Rate (1 Rx dBm) (2Rx dBm) -96/-84 -95/-82 -93/-80 -90/-77 -87/-73 -83/-69 -82/-68 MCS0 -94/-85 MCS1 -92/-82 MCS2 -90/-80 MCS3 -87/-77 802.11a/n HT20 MCS4 -84/-73 -79/-69...
SW5501 – SW5502 User Manual Specifications Wireless Serial Server Security 7.1.12 Supported Wireless Security Mechanisms 64-bit and 128-bit WEP encryption 802.1x authentication AES and TKIP, WPA/WPA2 Regulatory Requirements 7.1.13 Table 7.12 Conformed Radio Frequency and Electromagnetic Standards EN 301 489-1 V1.9.2 (2011-09)
If the device is beeping continuously after power up, this means that the bootloader is damaged and there is no way to recover it. Please contact Atop directly to obtain RMA number for further solutions. Obtain and setup a TFTP server on your PC. Make sure that the PC’s network settings are set properly according to the default setting in the above table.
Products supplied by Atop Technologies Inc. are covered in this warranty for undesired performance or defects resulting from shipping, or any other event deemed to be the result of Atop Technologies Inc.’s mishandling. The warranty does not cover; however, equipment which has been damaged due to accident, misuse, abuse, such as: ...
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SW5501 – SW5502 User Manual Warranty Wireless Serial Server Atop Technologies, Inc. www.atoponline.com www.atop.com.tw TAIWAN HEADQUARTER: ATOP CHINA BRANCH: 2F, No. 146, Sec. 1, Tung-Hsing Rd, 3F, 75 , No. 1066 Building, 30261 Chupei City, Hsinchu County Qingzhou North Road, Taiwan, R.O.C.
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