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Settings in other Applications
This section describes special settings that might be required to use them over the Verizon Wireless network.
Sync Applications
Palm Incorporated's HotSync® and Microsoft Corporation's ActiveSync® are used for Personal Digital Assistants
(PDAs). These programs are used to synchronize files between a notebook or desktop PC and the PDA. These
programs may conflict with your WWAN device. If you have any problems using your WWAN device, try turning
these programs off as explained below.
To turn HotSync On & Off
Right click on the HotSync® icon in your task tray and the menu below will appear. Click on "Local Serial" and "Local
USB" to remove the check marks. This effectively disables HotSync® and if it is causing a conflict this will allow your
WWAN device to work. You can repeat this process to put the check marks back to re-enable HotSync®. If you are
using an early version of HotSync®, you may not be able to uncheck the "Local" options without first checking
"Modem" or "Network." If this is the case, you can always select "Exit" to close HotSync® and launch it from the Start
Menu the next time you need it.
To turn Windows CE Services On & Off
For the original Windows CE services: Right click on the Windows CE Services icon in your task tray and
select/deselect "Enable Serial Connection." Make sure it is unchecked for Mobile Office and checked when you want
to sync your Windows CE based PDA.
For Microsoft ActiveSync®
•
Right click on the ActiveSync® icon in your task tray and select "Connection Settings."
•
Select/deselect "Allow serial cable or infrared connection to this COM port:" and "Allow USB connection with
this desktop computer." Make sure they are unchecked if you are having trouble connecting with your
WWAN device and restore them to their original settings when syncing your PDA. Click OK when finished.
Proxy Settings
Proxy settings affect the way your computer and browser connect to other computers on the internet and local
networks. It is highly recommended that you consult your network support staff before changing these settings
described here.
Most corporations go through a proxy server to access the Internet via the corporate network. If you wish to access
the internet directly through BroadbandAccess or NationalAccess, proxy settings must be turned off. If you are
connecting to your corporation's network using VPN (Virtual Private Networking) and your corporation uses proxies,
then you would need the correct proxy settings to be able to access the Internet. For exact details on the proxy
settings needed when accessing your corporate network, contact your corporate network technical support
department if you need additional assistance.
Performance, when accessing the Internet directly, is improved because you eliminate any overhead of the VPN
client. Also, for BroadbandAccess and NationalAccess, if the Venturi compression software is installed, it will also
increase performance when you are accessing the Internet directly. When using a VPN client, it creates a secure
connection to your corporate network and prevents accessing the Venturi compression servers on the Verizon
Wireless network, so Venturi is of no value when you are using VPN.
AUTHOR: ISMS: V640_UGcontent_rev1[B]
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