Copyright................................2 Patents and licenses............................2 Getting started ......................3 Customer Service ..............................3 V640 System Requirements ..........................3 Your V640 Express Card ............................. 3 Care of Your V640 ............................... 3 The V640 Package .............................. 4 Introduction........................ 5 VZAccess Manager from Verizon Wireless:....................5 Supported Services..............................
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Instructions for AOL Users..........................62 Using E-mail with VZAccess..........................70 Technical Support ..................... 73 Data Technical Support ............................. 73 Troubleshooting......................73 V640................................... 73 WWAN ................................73 Wi-Fi................................... 74 Product Specification....................77 Safety and regulations ..................... 78 Wireless communications ..........................78 Safety Hazards ..............................
Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the V640, or failure of the V640 to transmit or receive such data.
Software Drivers License Proprietary Rights Provisions: The software drivers provided with this product are copyrighted by Verizon Wireless and/or Verizon Wireless’ suppliers. And although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Verizon Wireless and/or Verizon Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law.
Your V640 Express Card Your V640 Express Card fits into the Express Card slot (Type II, 5V) of most Windows based laptop computers. The V640 utilizes Verizon Wireless’s partner networks to connect to the Internet and is capable of transferring data at speeds up to 2.4Mbps.
Interactive User Guide (on VZAccess Manager CD) • Quick Reference Guide IMPORTANT: Do not insert the V640 into the Express Card slot until you have installed the VZAccess Manager software and have activated a BroadbandAccess/NationalAccess Express Card. AUTHOR: ISMS: V640_UGcontent_rev1[B]...
Supported Services VZAccess Manager supports the Verizon Wireless BroadbandAccess/NationalAccess service. This service requires a dual-band CDMA 1xRTT and EV-DO capable Express Card (such as the V640). The Verizon Wireless BroadbandAccess/NationalAccess service provides a superior wireless data connection worldwide, supporting rates up to 2.4Mbps.
Installation and Configuration This section will guide you through the installation and setup process for the VZAccess Manager. Before getting started, you should become familiar with the documentation that came with your Express Card. Getting Started Follow these steps to install VZAccess Manager: Turn on your computer and close all applications.
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Step 2 Formatted: English (U.S.) After the Welcome screen you will see the VZAccess Manager License Agreement. In order to install and use this product you must agree with the terms of this agreement. Select "I agree with this software license agreement," then click the Next button to continue.
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Step 4 Formatted: English (U.S.) You are now ready to begin installing VZAccess Manager components onto your computer. Click Next to continue. Step 5 Formatted: English (U.S.) During this step the components of the VZAccess Manager product are being installed onto your computer.
VZAccess Manager program and begin your initial setup. The steps in the Setup Wizard are critical to the proper operation of VZAccess Manager when using your WWAN or Wi-Fi device to connect to the Internet wirelessly. Do not insert your V640 until instructed to do so. Step 1 Click the Start button, select the Programs menu and choose the VZAccess Manager menu item to start the VZAccess Manager program.
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Step 3 In this step of the Setup Wizard you must specify the type of wireless device that you intend to use with VZAccess Manager. Select either "Detect both Wi-Fi and WWAN" or "Detect WWAN device only." For the purposes of this guide, "Detect both Wi-Fi and WWAN"...
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Step 5 The VZAccess Manager will now detect and setup your WWAN device. Step 6 In this step you need to select the type of connectivity you wish to use with your wireless device. For the purposes of this guide, we will select "Express Card."...
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Card now, not your V640. (You cannot complete your initial account activation with the V640.) Wait for Windows to detect and install drivers for the device. Drivers will also be installed for the V640. Formatted: English (U.S.) If the Express Card is detected, you will see the following screen.
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Step 8 The detection and configuration process for your wireless device is now complete. In this step you can elect to run the VZAccess Manager automatically every time you start up your computer. To do so, check the "Run VZAccess Manager at Startup"...
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Bluetooth Setup Formatted: English (U.S.) The following tips should help you set up a Bluetooth connection between your Express Card and your computer. Setting Up Your Computer for Bluetooth Please refer to your Bluetooth device documentation to ensure that your Bluetooth hardware is installed correctly. If it Formatted: English (U.S.) is, you should see a Bluetooth icon in your system tray.
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Microsoft Bluetooth Devices Formatted: English (U.S.) Pairing Your Express Card With Your Computer 1. In your computer's system tray, double-click the Bluetooth Formatted: English (U.S.) icon ( ). Go to the "Options" tab. Make sure that the bottom three options are checked as pictured here: 2.
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Formatted: English (U.S.) 4. On your computer, select the Devices Tab. 5. Click the Add button. 6. The "Add Bluetooth Device Wizard" appears. Check the checkbox and click Next. AUTHOR: ISMS: V640_UGcontent_rev1[B]...
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The wizard begins searching for your Express Card: 7. Select the device (by single- clicking on it) and click Next. AUTHOR: ISMS: V640_UGcontent_rev1[B]...
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8. Select the option you prefer. 9. For example, "Let me choose my own passkey." 10. Click Next. AUTHOR: ISMS: V640_UGcontent_rev1[B]...
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11. You will see the following screen, prompting you to bond with your Express Card. 12. You will have approximately 30 seconds to perform the bonding on the Express Card. In many cases, you will need to select "yes," enter the passkey (12345678), and select Ok.
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14. If you have successfully paired your computer with your Express Card, you will see your Express Card appear in the "Devices" tab. Here is one example. Click Ok. You are now ready to launch VZAccess Manager. AUTHOR: ISMS: V640_UGcontent_rev1[B]...
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Widcomm Bluetooth Devices Pairing Your Express Card With Your Computer 1. In your computer's system tray, double-click the Bluetooth icon ( ). You should see the "Welcome" dialog shown here. If you do not, please ensure your Bluetooth hardware is set up, and that its drivers do not conflict with others on your system.
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3. Edit your computer's name if you wish and click Next. 4. Click Next. AUTHOR: ISMS: V640_UGcontent_rev1[B]...
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7. Select "Show Express Cards and modems" in the drop-down menu and the Search Again button. Once your computer detects your Express Cards, your Express Card should prompt you to finish the bonding. You will have approximately 30 seconds to perform this bonding on the Express Card.
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9. Customize your connection name, if desired, then click Finish. 10. Click OK. AUTHOR: ISMS: V640_UGcontent_rev1[B]...
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11. Above your system tray, you may see the following pop- up. Click on it to complete the pairing. 12. Enter your preferred PIN and press OK. 13. If successful, after double- clicking the "My Bluetooth Places" icon on your desktop, you will see your new Express Card listed as shown here.
Using VZAccess Manager Today's online world offers more services everyday and Verizon Wireless gives you the tools you need to take advantage of the best in connectivity solutions. With VZAccess Manager, enjoy the freedom and convenience of wireless Internet connectivity from your notebook computer!
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Stepping through this wizard is critical to properly setting up your WWAN or Wi-Fi device. Please follow the on- screen instructions, or, for step-by-step guidance, refer here. About the Networks View The VZAccess Manager will open to the Networks view by default. This view is where you manage your wireless connections.
Select “National Access–BroadbandAccess.” Click the Connect button. If your device has not yet been activated, you will be directed to a Verizon Wireless website to set up an account. (To later purchase additional access, click the Get Access button.) Important: Once your account is set up on the Verizon Wireless website, please click the Disconnect button to ensure your account is set up properly.
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NationalAccess and BroadbandAccess Connections: • The NationalAccess connection is only created when the WWAN option is selected during setup and if you are using a NationalAccess capable device that does not support the Verizon Wireless BroadbandAccess service. • If you are using a BroadbandAccess capable device, a BroadbandAccess connection will be created.
"Additional Features" section. Note: If you are using a WWAN device that supports the Verizon Wireless dial-up data service and you made wireless copies of your dial-up accounts, they will also appear. See the section "Creating Wireless Copies of your Dial-Up Connections."...
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setup. If the number of connections exceeds what can be displayed, a vertical scroll bar will appear to the right of the connections. Scroll down to see them all. The first time you connect with BroadbandAccess/NationalAccess, BroadbandAccess, NationalAccess, or a private Wi-Fi connection, a connectivity warning message will appear. You have the option to suppress these warning messages when they are displayed.
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The status is also reflected in the Task Tray icon. Connected Idle - Not Connected Connecting Disconnecting A window will also slide out of the tray showing when you connect and disconnect from networks. The pop up status can be turned off, if desired, by selecting "Options," "Preferences," "Options" tab, un-checking "Show pop-up status windows by tray."...
The first time you connect via the NationalAccess connection, the following warning message will be displayed: ATTENTION You are about to establish a NationalAccess (1xRTT) data connection. Charges apply in accordance with your subscription to your Verizon Wireless NationalAccess. To see our current pricing for NationalAccess, please visit http://www.verizonwireless.com/b2c/mobileoptions...
Wi-Fi networks. Verizon Wireless Customer Care will not be able to assist you. Please see the Help file for details. In most cases connecting to a private Wi-Fi network is a simple process and you can use VZAccess Manager instead of the Wi-Fi client you would normally use.
The new connection will have a suffix of "(Wireless)" and will be set to use your wireless device as the modem. If the utility is unable to automatically recognize your existing area code and number, the existing number will be displayed, and you will be prompted to enter the area code and number.
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Receiving TXT Messages • All of your TXT messages will appear at the list box at the top of the TXT messaging view. By default, all sent and received messages will appear. • To view only certain messages, click on the 'View' toolbar button and select 'Received Messages', 'Sent Messages' or 'All Messages'.
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• (Note: Users can dial either a "+" or the specific exit code prefix required to dial out of your current country.) • To send a TXT message to one or more Verizon Wireless subscribers, enter their 10-digit mobile numbers separated by semi-colons in the "To..." field. (Ex: 2125551234; 2125554567). If you use commas, the application will automatically replace them with semi-colons.
NDIS Mode: Enables/disables the NDIS feature. Please note that NDIS is only supported by some Express Cards. It also requires either Verizon Wireless BroadbandAccess or NationalAccess coverage, and either Windows 2000 or XP. When enabled, NDIS provides an "always on" Internet connection similar to a standard Network Interface Card (NIC).
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With this option unchecked, the only connections that are displayed in VZAccess Manager's list of accounts are Verizon Wireless connections and any other connections you have created. If VZAccess Manager is also configured for Wi-Fi, these connections will also be displayed when in coverage of the hot spot.
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The "Set Options" Button & Its Dialog The Connect Tab When you select the "Set Options" button from the screen above, the following options appear ("Tools," "Preferences," "WWAN tab," "Set Options. . . "): Do not open my browser: With this option selected, when you connect to a WWAN network, VZAccess Manager will not automatically launch your default web browser.
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Run program on connection: This allows automatically running a program when you use VZAccess Manager to connect to a WWAN network. Select the browse button, , to browse to the desired application you want to run when you connect to a WWAN network using VZAccess Manager. The application will run for all WWAN connections made from VZAccess Manager.
Lock code: Enter your 4 digit lock code (The default lock is the last four digits of your device's phone number) and select OK to lock or unlock the wireless device. Warning: If you plan to use this device feature, we recommend you change your lock code to a new number.
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Wi-Fi networks in the Preferred list. Move Down: Changes the priority of non Verizon Wireless Wi-Fi networks you have added or connected to in the past. This option is only available when you have two or more Wi-Fi networks in the Preferred list.
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Note that with certain Wi-Fi adapters the signal strength for Wi-Fi networks is not accurate until you connect to the network. Edit: If you select a connection in the Preferred Network list, the Edit button will become active. Pressing it will provide you with three additional tabs that will be discussed below.
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Do not open my browser: With this option selected, when you connect to a Wi-Fi network, VZAccess Manager will not automatically launch your web browser. Open my browser to my default home page: With this option selected, when you connect to a Wi-Fi network VZAccess Manager will automatically launch your web browser and your default home page will load.
VPN Client: VZAccess Manager automatically detects if certain VPN clients like Microsoft, Cisco, CheckPoint, etc are installed on the computer and allows you to select the one you wish to use. Check with your network administrator to setup your VPN connection. If the VPN client you wish to use does not appear in the list, you can select Other VPN Application Other VPN Application: This allows automatically running any VPN program when you use VZAccess Manager to connect to the Wi-Fi network you added or edited.
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Network Display Options Only show preferred wireless networks at start up: This only applies to Wi-Fi networks. If checked, at startup, only networks in your Preferred list on the Wi-Fi tab are displayed (networks you have connected to in the past) otherwise, all detected networks are displayed.
The Venturi compression software works in the background between your computer and Venturi compression servers on the Verizon Wireless network to improve your performance when using BroadbandAccess or NationalAccess. This option is selected by default and allows VZAccess Manager to automatically turn the Venturi compression software on when you use VZAccess Manager to connect via BroadbandAccess or NationalAccess, and off when you disconnect.
Play sound on arrival of new messages: A sound file (.WAV) can be selected to play when new messages arrive. Outgoing message options • Message delivery duration: The duration of time that the Verizon Wireless network will attempt to deliver the message. The default is a duration of 1 week. AUTHOR: ISMS: V640_UGcontent_rev1[B]...
Confirmations The following confirmation dialogs can be turned on or off: • Warn before deletion of messages • Confirm deletion of messages • Confirm sent messages Updates Settings To access the Updates preferences, click on the "Tools" menu, then "Preferences..." and select the "Updates" tab. This feature allows VZAccess Manager to automatically check for software updates.
Connection Status The text on the bottom left portion of the status bar below the "Verizon Wireless" text reflects your current state. During an active connection, this text will change to "Connected." If you are not connected, it will display "Not Connected."...
New TXT If your device supports TXT messaging, an icon appears on the status bar to show that you have a new TXT message waiting. Double click on the icon to jump to the TXT view to see the message. Throughput The amount of data that you have sent and received since the current network connection was initiated can be seen by holding the mouse over the green up and down arrows on the right side of the status bar.
The "Apps" button Add applications here that you want easy access to while connected to the wireless Internet. VZAccess Manager will pre-load into this view links to Verizon Wireless web sites, and any Microsoft Office applications you have loaded on your computer.
"My Computer" tab; this tab has key information about your computer that may be helpful in troubleshooting any problems that may occur. It also has the option of being e-mailed to Verizon Wireless Technical Support. Test WWAN Device: Retrieve and display detailed information about your WWAN device such as manufacturer, model, version, etc.
Device Support Page: Takes you to the Verizon Wireless device support page that contains information about wireless devices, useful tips and hardware manuals. E-mail Verizon Wireless Support: This option will attempt to launch your mail client with the default address to e- mail Verizon Wireless Support.
Settings in other Applications This section describes special settings that might be required to use them over the Verizon Wireless network. Sync Applications Palm Incorporated's HotSync® and Microsoft Corporation's ActiveSync® are used for Personal Digital Assistants (PDAs). These programs are used to synchronize files between a notebook or desktop PC and the PDA. These programs may conflict with your WWAN device.
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Proxy settings if using Internet Explorer (version 5 and newer) If you are using proxy settings, when connected to a corporate network via your Network adapter, they will be entered under LAN settings. These settings apply to devices that appear to windows as Network adapters - this includes Wi-Fi adapters as well as your Network adapter.
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Step 3: If you are only using Wi-Fi connections without VPN and you want to access the Internet directly, you would uncheck the first three options to turn proxy settings off. If using VPN and if the settings are present you would leave them.
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Step 5: The settings will be displayed. You can now enter the same proxy settings you recorded in Step 3, if you desire to use VPN and your proxy settings with these connections. If necessary also enter the information recorded from the screen that appears after selecting the "Advanced"...
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Proxy Settings if using Internet Explorer 4.x: In Internet Explorer 4.x, proxy settings are global and have to be turned off when accessing the Internet directly through BroadbandAccess or NationalAccess and back on if required by your company when using their network to access the Internet or when using VPN.
Instructions for AOL Users AOL supports using other connections to the Internet, so it can be used with the Verizon Wireless BroadbandAccess or NationalAccess connections.
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Step 3: The first time you run AOL (version 9), after setting your wireless Express Card up as a modem, you may get the following screen; select OK to proceed. Step 4: AOL will attempt to detect how it might be able to connect. Step 5: Once AOL detects a way to connect, select Cancel AUTHOR: ISMS: V640_UGcontent_rev1[B]...
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Step 6: From the sign on screen select Sign On Options Step 6: Select Expert Setup AUTHOR: ISMS: V640_UGcontent_rev1[B]...
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Step 7: Select Add Location Step 7: For the location name enter Verizon Wireless and then select Next. AUTHOR: ISMS: V640_UGcontent_rev1[B]...
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Step 8: If "Other Dial-up ISP or LAN" is available select it then select Next and go to Step 10. If this option is not available, select "(Manually add a connection device)" and then select Next. Step 9: Select "Other Dial-up ISP or LAN" then select Next. AUTHOR: ISMS: V640_UGcontent_rev1[B]...
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Step 12: Even though AOL reports the location has been created, you must click on "Sign On to AOL Now" to save the changes. Since you are not actually connected to the Internet, AOL will not actually be able to sign on, but it will save your changes.
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"C" drive in an America On Line folder, under the "Program Files" folder. Note: If you normally use a landline modem rather than connecting wirelessly, just remember to change the location back to the one you normally use. Then change it back to "Verizon Wireless" when you use BroadbandAccess or NationalAccess.
Verizon Wireless network. For customers in this situation, Verizon Wireless has made available a send mail server that you can use in place of the one you normally use. All that is required is that you have a TXT messaging capable Verizon Wireless device and TXT messaging service, visit www.vtext.com and establish a profile there by selecting "Join Up"...
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Step 3: Select the "Servers" tab. In the "Outgoing mail (SMTP):" field enter "smtp.vzwmail.net" without quotes. In the "Outgoing Mail Server" section at the bottom, select "My server requires authentication," then select "Settings." Step 4: Select "Log on using," then using the 10-digit mobile number you used to establish your profile at www.vtext.com, enter the 10-digit mobile number@vzwmail.net for the account name (i.e.
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Once they are valid, you should be able to send mail using the Verizon Wireless Send Mail Server (also referred to as a SMTP - Simple Mail Transport Protocol Server), when you are connected to the Internet, wirelessly or via other means.
Technical Support Data Technical Support For additional information and technical support for VZAccess Manager and Verizon wireless devices, you can visit Verizon's Data Technical Support page at: http://www.verizonwireless.com/b2c/support/data.jsp. Troubleshooting V640 The following tips will help solve many common problems encountered while using the V640: •...
My computer locks up or crashes when attempting to connect: • Refer to your computer manual for help in managing your serial COM ports and USB ports, to resolve potential resource conflicts. • Exit any applications that may use serial ports or USB ports, that might be causing a conflict and try again. •...
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WEP to determine if this is the case. If it works without WEP and fails using WEP, please e-mail Verizon Wireless Tech support with your computer and Wi-Fi device info by doing the following: From VZAccess Manager's main screen select "Session," "Statistics," "My Computer" then "E- mail Technical Support."...
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This tool displays signal strength, all relevant IP address information with additional details by selecting "Details." It also provides the ability to release your existing IP address and request a new one by selecting "Release," then "Renew." This procedure is a common troubleshooting step as explained in some of the symptoms and solutions listed above.
Novatel Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the Verizon Wirelss V640, or failure of the Verizon Wireless V640 to transmit or receive such data...
• While operating a vehicle The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some countries, operating such communications devices while in control of a vehicle is an offence.
WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THE V640 EXPRESS CARD MODEM OEM IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT VERIZON WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.
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Before this device is made available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (for example, at the ear or worn on the body) as required by the FCC for each model.
Limited Warranty and Liability Warranty Period: Products & Accessories - 90 days (in each case from the date of invoice). Novatel Wireless warrants that during the Warranty Period the Product will be free from defects in material and workmanship under normal use. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Glossary 1xRTT Short for single carrier (1x) Radio Transmission Technology. A high speed wireless technology based on the CDMA platform. 1xRTT has the capability of providing broadband-like speeds of up to 144 Kbps. 1xRTT is also referred to as CDMA2000. 1xEVDO Part of a family of CDMA2000 1x digital wireless standards.
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HTTP Hypertext Transfer Protocol Internet Service Provider Internet Protocol. The mechanism by which packets are routed between computers on a network. Kilobyte 1024 bytes Kbps Kilobits per second – rate of data flow Layered Service Provider – a Microsoft feature Local Area Network.
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Proxy A firewall mechanism that replaces the IP address of a host on the internal (protected) network with its own IP address for all traffic passing through it. Serial Connection A network connection established by a serial device such as a modem. Serial communication between your PC and modem or other serial devices adhere to the RS-232 standard.
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WCDMA is being deployed in the all-new 2100 MHz frequency band. In North America, WCDMA is being deployed in the existing 1900 MHz (PCS) and 850 MHz (cellular) bands. Wired Equivalent Privacy. A security protocol for wireless local area networks (WLANs) defined in the 802.11b standard.
Nothing contained in this help file should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Verizon Wireless or any other Trademark displayed in this help file without the written permission of Verizon Wireless or its respective owner.
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