Trademarks and Service Marks Verizon Wireless™ is a trademark of Verizon Wireless, Inc., and the other trademarks, logos, and service marks (collectively the “Trademarks”) used in this user manual are the property of Verizon Wireless or their respective owners. Nothing contained in...
Overview Congratulations on your purchase of the Verizon Wireless MiFi 2200 Intelligent Mobile Hotspot for Mobile Broadband and Wi-Fi! This device operates over high-speed Mobile Broadband and NationalAccess networks in the 800/1900 bands and Wi-Fi, enabling you to connect at high speeds to the Internet, your corporate Intranet, Wi-Fi enabled devices, and access your email virtually anywhere! The MiFi 2200 device is an Intelligent Mobile Hotspot, empowering you with high-speed data access...
Memory (RAM): 128 MB • If you want to use Wi-Fi mode only, your computer needs Wi-Fi and Internet browser software only. Your device must have Verizon Wireless data service to function properly. See Activate Your Device on page 16.
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Software When you connect the MiFi 2200 device to your computer for the first time using a USB cable, the modem drivers automatically install themselves on your computer. The modem drivers are included on the device (no CD required). The device has two modes: Mobile Broadband (USB Cable) mode, and Wi-Fi mode. USB Cable mode: Charge the battery and connect to MiFi Settings directly using the USB •...
Components ➊ ➊ Power Button/Power Button LED: Powers on and off the device. The LED indicates power, battery status, and roaming activity. See LED States on page 6. ➋ ➊ microUSB Connector: The AC charger and USB cable connect here. ➌...
LED States Service Status LED LED Color Status Description No light Off, and the The device is powered off or otherwise is not getting power. Power Button LED is also off No light Off, and the The device is in low-power Standby mode. See Power Power Button Management...
Charging the battery through the USB port is slower than charging it with wall power. Before using the MiFi 2200 device, read the battery safety information in the “Safety Hazards” section of this guide. See Proper Battery Use and Disposal...
Battery Tips WARNING ! Use only batteries and chargers with your device that have been approved by Verizon Wireless or by Novatel Wireless. Always use Novatel Wireless original batteries and chargers. The warranty does not cover damage caused by non-Novatel Wireless batteries and/or chargers. It normally takes at least four hours to fully charge the battery. • Do not use sharp objects to access the battery well, this may damage the device and the • battery.
Caring for Your Device Like any electronic device, the device must be handled with care to ensure reliable operation. Verizon Wireless recommends the following guidelines: Protect the device from liquids, dust, and excessive temperatures. • Do not apply adhesive labels to the device; they might cause the device to potentially •...
Using the Device Accessing the Network Using the Device for the First Time Configuring Wi-Fi Mode Using the Device After Setup is Complete Accessing the User Guides...
Accessing the Network The Verizon Wireless MiFi 2200 device supports Verizon Wireless Mobile Broadband and NationalAccess service for a superior wireless data connection. Mobile Broadband/NationalAccess Now you can get the broadband-like speed you require to work efficiently outside the home or office. You can connect to the Internet, corporate intranet, check your email and download attachments with average download speeds of 600 kbps–1.4 Mbps.
Using the Device for the First Time IMPORTANT Do not connect the MiFi 2200 device to a USB hub, as it might not provide sufficient power. To get started, follow these steps. ➊ ➊ Confirm your computer meets the minimum system requirements for either USB Cable mode or Wi-Fi mode. See System Requirements on page 3. ➋...
Insert and Charge the Battery IMPORTANT Before you use your device, be sure to charge the battery for at least 2.5 hours to ensure a full initial charge. The MiFi 2200 device requires an activated account with Verizon Wireless. To insert and charge the battery ➊ ➊ Open the battery compartment, located on the bottom of the device. ➋ ➊ Insert the battery by lining up the gold-colored contact points on the battery with the gold- colored contact points in the battery compartment.
Verizon Wireless or Novatel Wireless. The failure to use approved batteries and chargers may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. You are now ready to connect to MiFi Settings using your computer’s Wi-Fi connection. Power The MiFi 2200 Device On and Off Power On ➤ ➊ Press the Power Button until the Power Button LED is solid green.
To connect the device to the computer ➊ ➊ Be sure both the MiFi 2200 device and your computer are turned on. Be sure both LEDs are green and lit. The MiFi 2200 device broadcasts its own network name (SSID). The network name and password are printed on a sticker affixed to the back cover of the MiFi 2200 device.
IMPORTANT The MiFi 2200 device requires an activated account with Verizon Wireless to function. Activation must be performed within a Mobile Broadband and/or NationalAccess coverage area while connected to a computer using the USB cable. The device can be activated three ways: in a Verizon Wireless store • by contacting Verizon Wireless Telesales • self-activation on the device (as part of connecting to MiFi Settings). • Activate Your Device the First Time You Connect to MiFi Settings The first time you connect your device to MiFi Settings, an activation page opens.
➊ ➊ Grip the MiFi 2200 device by its sides and gently connect the small end of the microUSB cable to the microUSB port on the device. The cable should fit easily into the device. Do not force the cable into the device as this might damage both the cable and the device.
Install the Modem Drivers If you chose to connect the device to your computer with the USB cable, the first time you connect you must install the modem drivers. IMPORTANT Installation must be performed within a Mobile Broadband and/or NationalAccess coverage area. Before installing the modem drivers, delete or uninstall any previously installed modem or dialer software from your computer. Install the modem drivers (Windows) ➊ ➊ Turn on your computer and close all programs. ➋...
Properly Remove the Device from Your Computer If you chose to connect the device to your computer with the USB cable, you need to remove the device correctly. IMPORTANT Be sure to disconnect from the network before you remove the device from your computer. Disconnecting and quitting the software avoids potential problems such as automatic shutdown or screen freezing. The MiFi 2200 device’s USB technology allows you to safely remove the device from your computer at any time when you are not connected to the network.
Configuring Wi-Fi Mode The MiFi Settings Web-based User Interface (MiFi Settings) is used to configure the MiFi 2200 device for Wi-Fi mode. In Wi-Fi mode, there is no USB connection from your computer to the MiFi 2200 device; the connection to the MiFi 2200 device is wireless using Wi-Fi. IMPORTANT The battery must be fully charged before you configure Wi-Fi mode. See Insert ...
Connect to MiFi Settings ➊ ➊ Be sure both the MiFi 2200 device and your computer are turned on. Be sure both LEDs are green and lit. The MiFi 2200 device broadcasts its own network name (SSID). The network name and password are printed on a sticker affixed to the back cover of the MiFi 2200 device.
Wi-Fi Mode You can use the MiFi 2200 device as a wireless hotspot to connect your computer and/or (up to a total of five) other Wi-Fi enabled devices to the mobile broadband network. You can customize the MiFi 2200 device’s settings using MiFi Settings. See Configuring MiFi Settings on page 27.
Setting Up a Temporary Hotspot You can use the device to set up a temporary hotspot to allow a maximum of five connections to the MiFi 2200 device at one time. The Temporary Hotspot profile is pre-set on your device. It generates a temporary network name (SSID) and network key so you can allow others to connect to your device without having to change your secure profile’s security settings.
Mobile Broadband with USB Cable Mode If you chose to connect the device to your computer with the USB cable, you can use the MiFi 2200 device as a USB modem to connect your computer to the mobile broadband network. Connect the device to a computer ➊...
Accessing the User Guides To order a printed copy of the user manual, please call 1-800-922-0204. To download a copy, please visit support.vzw.com/phones.
MiFi Settings Configuring MiFi Settings Welcome Home Wi-Fi Password MAC Filter Port Filtering Advanced Settings Config File Diagnostics Port Forwarding Power Management...
Connect to MiFi Settings ➊ ➊ Be sure both the MiFi 2200 device and your computer are turned on. Be sure both LEDs are green and lit. The MiFi 2200 device broadcasts its own network name (SSID). The network name and password are printed on a sticker affixed to the back cover of the MiFi 2200 device.
Welcome The Welcome screen is the first screen you see after connecting and prior to logging in. It contains status information about the MiFi 2200 device but does not allow changes until after you log in. Login Type the password (the default password is admin) in the Login field at the top right corner of the window.
Status Bar The Status Bar at the top of the screen contains information about the mobile (3G) network connection, plus the battery status. The following information is available: Signal Strength Image – The current signal strength for the mobile network. •...
WLAN The WLAN section provides more information about the wireless network (also called Wi-Fi LAN or an 802.11 network). The following information is available. Profile — The wireless (802.11) profile currently in use. There are three possible profiles, and • each has its own settings.
Home The Home screen is the first screen you see after logging in to MiFi Settings. It is similar to the Welcome Screen, but adds configuration options. It is the main point of entry for everything you do in the browser interface. Status and Menu Bar After you log in to MiFi Settings, the status bar on the Welcome screen changes to include the navigation menu.
WLAN Profile Most of the WLAN settings remain the same as on the Welcome screen. See WLAN on page 30. The profile in use can now be changed. Select the profile from the pop-up menu and then click Apply. In the profile menu you can choose from Secure (recommended), Temporary Hotspot, and Open. IMPORTANT Changing the profile ends all Wi-Fi connections to the MiFi 2200 device, ...
Wi-Fi The Wi-Fi screen is the screen you use to customize the Wi-Fi profiles. The Wi-Fi screen has the following options. Current Profile — The wireless (802.11) profile currently in use. • Selected Profile — The profile settings shown on the page. See Changing to a Different •...
Authentication — This is locked to Open Access for all profiles. • Network Key — The passkey for the wireless network. The default passkey is printed on • a sticker on the device. The following security types support the corresponding passkey lengths.
Updating the Current Profile To update the current profile, follow these steps. ➊ ➊ Keep the same profile in the Selected Profile pop-up menu. ➋ ➊ Make changes to the profile settings. ➌ ➊ Click Apply. If you change the Network Name (SSID), security method, or network key you will need to •...
Buttons The Update Profile button adds changes to a profile not currently in use. This does not affect the existing Wi-Fi connection between your computer and the device. The Apply button applies changes to the current profile. The Revert button returns changed profile settings to the previous settings. The Generate button (available for the Temporary Hotspot profile only) generates a network name (SSID) and network key for the Temporary Hotspot profile.
The LAN screen gives you information about the MiFi 2200 device’s network. The screen has two sections, TCP/IP and Connected Devices. The TCP/IP section shows the following information. IP Address — The IP address for the MiFi 2200 device. • Subnet Mask — The subnet mask network setting for the MiFi 2200 device. The default value •...
The Connected Devices section shows the following information for each device connected to the network. IP Address — The IP address for the connected device. • IP Type — This can be DHCP if the IP address came from the MiFi 2200 device, or ARP if the ARP •...
Password The Security Menu includes the Password screen. The Password screen enables you to set the administration password. This password is the password you use to log in to MiFi Settings. It is set to admin by default. Change the Administration Password The default password is admin.
MAC Filter The Security Menu includes the MAC Filter screen. IMPORTANT Do not enable MAC filtering unless you have added your own computer’s MAC address to the trusted client list. Otherwise you will be unable to access the device. The MAC Filter screen enables you to allow specific devices to connect to the MiFi 2200 device’s wireless network. For example, if you put the MAC address for your Wi-Fi-enabled mobile phone and the MAC addess for your computer in the MAC Filter Trusted Client List, then only those devices can connect to the MiFi 2200 device.
When the feature is disabled (un-checked), any device with the correct network name (SSID) and network key (Wi-Fi passkey) can connect to the MiFi 2200 wireless network. Find the MAC Address on a Computer The Media Access Controller (MAC) Address is also known as a hardware or physical address for a device (usually a network adapter).
Remove a Device from the Trusted Client List To remove a device from the Trusted Client List, follow these steps. ➊ ➊ Click on the device in the Trusted Client List to select it. ➋ ➊ Click Delete. Buttons Delete Client removes a device from the Trusted Client List. Add Client adds the MAC address typed in the Add Trusted Client MAC Address field to the Trusted Client List.
Port Filtering The Security Menu includes the Port Filtering screen. Port filtering blocks outgoing Internet connections. You can set a list of Allowed Applications to only allow certain programs to connect to the Internet. Enable Port Filtering This checkbox enables or disables the Port Filtering feature. When the feature is enabled (checked), you must select a port filtering application in the Allowed Applications list to allow that application to connect to the Internet.
Allowed Applications Enable each port filtering application that needs to be able to access the Internet. When port filtering is enabled, all other applications are blocked. Custom Applications This page has no effect unless the Port Filtering feature is enabled. Click Custom Applications to open the Custom Applications screen.
If this is enabled, the MiFi 2200 wireless network appears in the Available Wireless Networks list on your computer or portable device. If this is disabled, the MiFi 2200 wireless network is not listed and its network name (SSID) must be typed manually to connect a device.
3G Modem The Auto-connect enable checkbox enables or disables the Auto-connect feature. If this is enabled, the MiFi 2200 device automatically connects to Mobile Broadband/NationalAccess. If this is disabled, the MiFi 2200 device connects to Mobile Broadband/NationalAccess only after you click Connect on the home screen. Router The DHCP Server enable checkbox enables or disables the DHCP server feature.
Config File The Advanced Menu includes the Config File screen. The Config File screen provides the ability to download (back up) a copy of the configuration settings from the MiFi 2200 device to a file on your computer, or restore (upload) a previously-saved configuration file from your computer to the MiFi 2200 device.
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Click Upload File to begin uploading the chosen file. After upload finishes, the config file is immediately applied, and the MiFi 2200 device restarts. WARNING! Uploading a configuration file changes ALL of the existing settings to match the configuration file. If the Wi-Fi settings change, you will lose this connection, and will need to reconnect using the new settings.
This section contains detailed information about the MiFi 2200 device. AP/Router Manufacturer — The manufacturer of the MiFi 2200 device. • Model — The model number or name of the MiFi 2200 device. • Serial Number — Each MiFi 2200 device has a unique serial number. •...
3G Modem ESN — The Electronic Serial Number (ESN) is used by the mobile data network to identify this • particular modem. MDN — The Mobile Directory Number (MDN) is used by the mobile data network to identify • this particular data service. Version AP —...
Global Traffic Counters on page 50. • Restart — Restart the MiFi 2200 device. All Internet connections, and all Wi-Fi connections, • are lost during the restart. Reset to Factory Defaults — This button resets all Access Point and Router settings to their •...
Port Forwarding The Advanced Menu includes the Port Forwarding screen. The Port Forwarding feature allows incoming traffic (from the Internet) to be forwarded to a particular computer or device on the MiFi 2200 wireless network. Normally, incoming traffic from the Internet is blocked. You need to use Port Forwarding to allow Internet users to access any server you are running on your computer, such as a Web server, FTP server, or E-mail server.
Using Port Forwarding A number of common server applications are listed. To use any of these applications, follow this procedure: ➊ ➊ Install the application on a computer that is connected to the MiFi 2200 wireless network (WLAN). ➋ ➊ Ensure the computer is connected to the MiFi 2200 device, and record the computer’s IP address for the MiFi Settings Web UI.
Battery Power Select the desired Standby timer. When powered by the battery, the MiFi 2200 device switches to Standby mode after being idle for the selected time period, provided that no Wi-Fi devices are connected to the MiFi. To prevent switching to Standby mode, select Never.
Overview When properly installed, the MiFi 2200 device is a highly reliable product. Most problems are caused by one of these issues: System resources required by the device are being used by other devices. • Network coverage is unavailable due to coverage area, an account problem, or a network •...
➊ 1. Connect the device to your computer. 2. Click My Computer or Computer. A Windows Explorer window opens. 3. Select the MiFi 2200 icon. 4. Double-click setup.exe. My computer does not start when the device is inserted. I experience an error or a blank screen. When this happens, remove the device and restart the computer.
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How do I reset the MiFi device back to factory settings? The master reset button is in a small hole located on the bottom of the device. This button returns the device to factory settings, including re-setting the network name (SSID) and network key (Wi-Fi passkey) to those printed on the sticker affixed to the back of the device. 1.
Technical Support Customer Service For Customer Service while in the U.S. or Canada, call 1-800-922-0204. Data Technical Support For additional information and technical support Verizon wireless devices, you can visit the Verizon Wireless Data Technical Support page at: http://www.verizonwireless.com/b2c/support/data.jsp.
Product Specifications and Regulatory Information Product Specifications Regulatory Statements Wireless Communications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal...
Product Specifications General Name: Verizon Wireless MiFi 2200 Model: MiFi2200 VZW Approvals: FCC (North America); CDG Weight: 58 g / 2.05 oz Dimensions (with USB folded out): 90 mm x 60 mm x 8.8 mm, 3.54 in x 2.36 in x 0.35 in Wireless Network –...
WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THE MiFi 2200 DEVICE IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT YOUR SERVICE PROVIDER FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.
NOTE: The Radio Frequency (RF) emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter, unless specifically authorized by Novatel Wireless Technologies. MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Novatel Wireless, Inc.
Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the MiFi device, or failure of the MiFi device to transmit or receive such data.
Safety Hazards Do not operate the MiFi 2200 device in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device and remove the device from the USB port when instructed to do so, or when you suspect that it might cause interference or danger.
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Electrostatic discharge (ESD) Electrical and electronic devices are sensitive to electrostatic discharge (ESD). Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device. If the software is not operational after an ESD occurrence, then restart your computer.
Proper Battery Use and Disposal IMPORTANT In event of a battery leak: • Do not allow the liquid to come in contact with the skin or the eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice • Seek medical advice immediately if a battery has been swallowed • Communicate the appropriate steps to be taken if a hazard occurs. Due to the transmission and reception properties of wireless communications, data occasionally can be lost or delayed. Please review the following guidelines for safe and responsible battery use. Do not disassemble or open, crush, bend or deform, puncture, or shred. •...
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Glossary ● ➊ 3G — Third Generation. 3G refers to the third generation of mobile telephony technology. The evolution of 3G technology is as follows: CDMA technologies » 1xRTT offered speeds up to 144 Kbps (2002). » EV-DO increased downlink speeds up to 2.4 Mbps (2004). » EV-DO Rev A boosted downlink speeds to 3.1 Mbps (2006). » EV-DO Rev B can use 2 to 15 channels with each downlink peaking at 4.9 Mbps. » Ultra Mobile Broadband was slated to reach 288 Mbps but operators might switch to LTE instead. ● ➊ 802.11 (b, g, n) — A set of WLAN communication standards in the 2.4, 3.6 and 5 GHz frequency bands. ● ➊ bps — bits per second. The rate of data flow. ● ➊ Broadband — High-capacity high-speed, transmission channel with a wider bandwidth than conventional modem lines. Broadband channels can carry video, voice, and data simultaneously. ● ➊ CDMA — Code Division Multiple Access. It is the underlying channel access method used by some mobile phone standards. ● ➊ DHCP — Dynamic Host Configuration Protocol. Software found in servers and routers that automatically assigns temporary IP addresses to clients logging into an IP network. ● ➊ DHCP Server — A server or service with a server that assigns IP addresses.
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● ➊ HTTP — Hypertext Transfer Protocol. An application-level protocol for accessing the World Wide Web over the Internet. ● ➊ IEEE — Institute of Electrical and Electronics Engineers. An international technical/professional society that promotes standardization in technical disciplines. ● ➊ IP — Internet Protocol. The mechanism by which packets are routed between computers on a network. ● ➊ IP Type — The type of service provided over a network. ● ➊ IP address — Internet Protocol address. The address of a device attached to an IP network (TCP/IP network). ● ➊ ISP — Internet Service Provider. Also referred to as the service carrier, an ISP provides Internet connection service. (See Network Operator) ● ➊ Kbps — Kilobits per second. The rate of data flow. ● ➊ LAN — Local Area Network. A type of network that lets a group of computers, all in close proximity (such as inside an office building), communicate with one another. It does not use common carrier circuits though it can have gateways or bridges to other public or private networks. ● ➊ MAC Address — Media Access Control. A number that uniquely identifies each network hardware device. MAC addresses are 12-digit hexadecimal numbers. ●...
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● ➊ Protocol — A standard that enables connection, communication, and data transfer between computing endpoints. ● ➊ PRL — Preferred Roaming List. A list that your wireless phone or device uses to determine which networks to connect with when you are roaming. (Network operator specific) ● ➊ Protocol — A standard that enables connection, communication, and data transfer between computing endpoints. ● ➊ Proxy — A firewall mechanism that replaces the IP address of a host on the internal (protected) network with its own IP address for all traffic passing through it. ● ➊ PUK code (Pin Unlock Key) — A PUK is required when you enter an incorrect PIN 3 times. ● ➊ RAS — Remote Access Service. A Windows NT/2000 Server feature that allows remote users access to the network from their Windows laptops or desktops via modem. ● ➊ Rev A — CDMA EV-DO Rev. A is a leading-edge wireless technology with higher data rates and higher system capacity. It is a fully backward compatible standard and remains interoperable with deployed EV-DO networks and devices around the world. The increased data rates on Rev. A’s physical layer enable richer applications and services. For more information, visit www.cdg.org. ● ➊ Router — A device that directs traffic from one network to another. ● ➊ SMS — Short Message Service. A service for sending short messages of up to 160 (224 in 5-bit mode) characters to mobile devices. SMS is also known as text messaging.
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● ➊ WiFi — Wireless Fidelity. Any system that uses the 802.11 standard developed and released in 1997 by the IEEE. ● ➊ WiFi Client — A wireless device that connects to the Internet via WiFi. ● ➊ WPA/WPA2 — WiFi Protected Access. A security protocol for wireless 802.11 networks from the WiFi Alliance.
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