Technicolor TG672 Setup And User Manual
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Technicolor TG672 Setup And User Manual

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SETUP AND USER GUIDE
Technicolor TG672

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  • Page 1 SETUP AND USER GUIDE Technicolor TG672...
  • Page 3 SETUP AND USER GUIDE Technicolor TG672...
  • Page 4 Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Technicolor. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Technicolor.

  • Page 5: Table Of Contents

    3.5 Setting Up the 3G Fall-Back WAN Connection..................34 3.5.1 Setting up a Mobile Interface ............................. 35 3.5.2 Configuring a Backup Mobile Connection........................37 3.5.3 Managing your Mobile Connection with the Technicolor Gateway GUI ............39 3.5.4 Inserting a Mobile USB Adapter ..........................40 4 Configuration Tools....................41 4.1 Technicolor Gateway GUI........................
  • Page 6 9 Sharing Your USB Printer..................101 9.1 Connect your USB printer to the Technicolor Gateway ..............102 9.2 Configuring The Printer Sharing Service on Your Technicolor Gateway ........103 9.3 Installing the Printer On Your Computer ...................105 9.3.1 How to install a printer on Windows 7/Vista......................106 9.3.2 Installing Your Printer on Windows XP........................
  • Page 7 CONTENTS 10.1 UPnP.................................112 10.1.1 Accessing Your Technicolor Gateway via UPnP....................113 10.1.2 Managing your Internet connection via UPnP ......................114 10.1.3 Configuring UPnP on the Technicolor Gateway....................116 10.1.4 Installing UPnP on Windows XP ..........................117 10.2 Assigning a service (HTTP, FTP,...) to a Computer ................ 119 10.3 Dynamic DNS............................121...
  • Page 8 CONTENTS E-DOC-CTC-20100728-0008 v2.0...

  • Page 9: About This Setup And User Guide

    The note symbol indicates that the text provides additional information about a topic. Terminology Generally, the Technicolor TG672 will be referred to as Technicolor Gateway in this Setup and User Guide. Typographical Conventions Following typographical convention is used throughout this manual: This sample text indicates a hyperlink to a Web site.
  • Page 10 ABOUT THIS SETUP AND USER GUIDE E-DOC-CTC-20100728-0008 v2.0...

  • Page 11: Getting Started

    1 Getting Started Introduction This chapter gives you a brief overview of the main features and components of the Technicolor Gateway. After this chapter we will start with the installation. Do not connect any cables to the Technicolor Gateway until instructed to do so.

  • Page 12: Features At A Glance

    For more information see “6 Telephony” on page ECO label Technicolor’s ECO label guarantees you that the Technicolor Gateway is able to reduce its power consumption to an absolute minimum. For more information, see “7 Saving Energy with Your Technicolor Gateway” on page...
  • Page 13 1 GETTING STARTED Advanced features In addition to the features listed above, the Technicolor Gateway also offers features for more advanced users. Amongst these features are: An integrated IPSec VPN LAN-to-LAN, client and server  Extensive operator management capabilities (SNMPv3, TACACS+, Syslog) ...

  • Page 14: User Scenarios

    The Technicolor Gateway is connected to the DSL network of your service provider and brings the Internet to your home. Internet Technicolor Gateway Local Router The Technicolor Gateway is placed behind another gateway or modem. In this setup the gateway or modem in front of the Technicolor Gateway will establish the connection to the Internet: Internet Modem/Router...

  • Page 15: Housing

    Horizontal:  This position allows you to stack multiple Technicolor Gateways. On the wall:  To mount the Technicolor Gateway on a wall, follow the instructions provided by the wall mount template that is included in your box. E-DOC-CTC-20100728-0008 v2.0...
  • Page 16 1 GETTING STARTED Placing your Technicolor Gateway horizontally To be able to place the Technicolor Gateway in its horizontal position, you must first attach the mountable stand that is included in your box. Place the locking catches of the mounting stand into their slots on the Technicolor Gateway and slide the mountable stand into place.

  • Page 17: Components

    1 GETTING STARTED 1.4 Components Overview This section provides an overview of the different components of the Technicolor Gateway: Topic Page 1.4.1 Power 1.4.2 Local Network Connection 1.4.3 Broadband Connection 1.4.4 Voice Connection 1.4.5 Console Connection 1.4.6 Buttons 1.4.7 Status LEDs...

  • Page 18: Power

    1.4.1 Power Overview Power inlet The power inlet allows you to connect the power supply. Only use the power supply delivered with your Technicolor Gateway. Power switch The power switch allows you to power on/off your Technicolor Gateway. E-DOC-CTC-20100728-0008 v2.0...

  • Page 19: Local Network Connection

    Wireless Access Point The built-in WiFi-certified wireless access point provides wireless access to your WiFi-certified wireless clients. For more information, see “5 The Technicolor Gateway Wireless Access Point” on page Ethernet switch The Ethernet switch allows you to connect an Ethernet device (for example, a computer) to your local network. For more information, see “3.3.2 Setting up a Wired Connection”...

  • Page 20: Broadband Connection

    1.4.3 Broadband Connection Overview DSL port This port can be used to connect your Technicolor Gateway to your service provider’s DSL network. WAN port This port allows you to use your Technicolor Gateway as Local Router. For more information, see “1.2 User Scenarios”...

  • Page 21: Voice Connection

    DECT base station The integrated DECT base station allows you to connect your DECT phones to the Technicolor Gateway. This way you will be able to make phone calls over the Internet and save on communication costs, especially for long-distance calls.

  • Page 22: Console Connection

    Overview Console port The Console ( ) port on the Technicolor Gateway allows you to access your Technicolor Gateway via a serial connection. Via this serial connection, you can: Access the Command Line Interface (CLI) to configure your Technicolor Gateway.

  • Page 23: Buttons

    If you press the DECT pairing/paging button: Between 1 and 5 seconds, the Technicolor Gateway pages all connected DECT phones.  Longer than 5 seconds, switches to registration mode to allow you to connect your DECT phone(s) to the integrated ...

  • Page 24: Status Leds

    1 GETTING STARTED 1.4.7 Status LEDs Introduction On the front panel of your Technicolor Gateway, you can find a number of status LEDs, indicating the state of the device. Power Ethernet Wireless Voice Broadband Internet Dect Upgrade Power LED Colour...
  • Page 25 1 GETTING STARTED USB LED Colour State Description Green Solid on Device(s) connected to the Technicolor Gateway’s USB port No device connected to the Technicolor Gateway’s USB port Wireless LED Colour State Description Green Solid on No wireless activity, WPA(2) encryption...
  • Page 26 Blue Solid on Software upgrade ongoing No software upgrade ongoing Do not power off your Technicolor Gateway or disconnect any cables as long as the Upgrade LED is on. Interrupting the upgrade procedure may damage your Technicolor Gateway. E-DOC-CTC-20100728-0008 v2.0...

  • Page 27: Preparing For The Installation

    1 GETTING STARTED 1.5 Preparing for the Installation DSL service requirements This section is only applicable if you are using your Technicolor Gateway as DSL gateway. For more information, see “1.2 User Scenarios” on page Make sure that: Your service provider activated the DSL service on your telephone line by your service provider.
  • Page 28 1 GETTING STARTED E-DOC-CTC-20100728-0008 v2.0...

  • Page 29: Guided Installation

    Introduction In the guided installation, the Setup wizard on the Setup CD will assist you with the installation of your Technicolor Gateway. If you do not want to use the Setup CD or if the Setup CD is not included in your package, follow the installation procedure described in “3 Manual Installation”...
  • Page 30 “12.1 Setup Troubleshooting” on page 134. Backup your configuration Once you successfully installed your Technicolor Gateway, it is recommend to backup your configuration. This will allows you to return to this configuration when needed (for example, after misconfiguration). For more information, see “4.2 Backing Up/Restoring your Configuration”...

  • Page 31: Manual Installation

    “3.5 Setting Up the 3G Fall-Back WAN Connection” on page 8 Once you successfully installed your Technicolor Gateway, it is recommend to backup your configuration. This will allows you to return to this configuration when needed (for example, after misconfiguration). For more information, see “4.2 Backing Up/Restoring your Configuration”...

  • Page 32: Connecting The Technicolor Gateway To Your Service Provider's Network

    Local Router, continue with “3.1.2 Setting up your Technicolor Gateway as Local Router” on page  For more information, see “1.2 User Scenarios” on page 6, you can use your Technicolor Gateway in either of the following scenarios E-DOC-CTC-20100728-0008 v2.0...

  • Page 33: Setting Up Your Technicolor Gateway As Dsl Gateway

    Technicolor Gateway. Connecting the cables The procedure to be followed depends on the fact if this filter has been integrated into your Technicolor Gateway or not. Check the label of your Technicolor Gateway. If the product name contains: “wIF” (for example Technicolor TG672 wIF) then your Technicolor Gateway has an integrated filter. No external filters ...
  • Page 34 3 MANUAL INSTALLATION 2 Plug one end of the cable in the grey DSL port on the back of your Technicolor Gateway. 3 Plug the other end of the cable:  In the DSL/Modem output of your splitter/filter.  Directly into the telephone wall outlet if there is no splitter/filter between the network terminator and your local phone network.
  • Page 35 3 MANUAL INSTALLATION If your Technicolor Gateway has a black PSTN port on the back, you are able to use the PSTN (this is the traditional telephone network) as a backup for your Voice over IP connection. When the VoIP connection is down, the Technicolor Gateway will automatically switch back to the PSTN network.

  • Page 36: Setting Up Your Technicolor Gateway As Local Router

    1 Take an Ethernet cable. If your box contains an Ethernet cable with red connectors, you can use that cable. 2 Plug one end of the cable in the red WAN port on the back of your Technicolor Gateway. 3 Plug the other end of the cable into the Ethernet port of your Internet gateway/modem.

  • Page 37: Powering On The Technicolor Gateway

    2 Plug the other end of the power cord into an electrical outlet. 3 Press the power button to turn on the Technicolor Gateway. 4 Wait at least two minutes to allow the Technicolor Gateway to complete the start up phase. E-DOC-CTC-20100728-0008 v2.0...

  • Page 38: Connecting Your Network Devices To The Technicolor Gateway

    3 MANUAL INSTALLATION 3.3 Connecting Your Network Devices to the Technicolor Gateway Choose your connection method To connect your device via: A wireless connection, continue with “3.3.1 Setting up a Wireless Connection” on page  A wired connection, continue with “3.3.2 Setting up a Wired Connection”...

  • Page 39: Setting Up A Wireless Connection

    “Poor Wireless Connectivity or Range” on page 137. To set up a wireless connections For more information on how to setup a wireless connection between your network device and your Technicolor Gateway, “5 The Technicolor Gateway Wireless Access Point” on page E-DOC-CTC-20100728-0008 v2.0...

  • Page 40: Setting Up A Wired Connection

    Proceed as follows: 1 Connect one end of the Ethernet cable to one of the yellow Ethernet ports of your Technicolor Gateway: You can not use the red WAN port to connect to the local Ethernet network. The WAN port can only be used to connect your Technicolor Gateway to your broadband source.

  • Page 41: Configure The Technicolor Gateway

    2 The Technicolor Gateway informs you that you have not yet configured your Technicolor Gateway. If this window does not appear, browse to http://dsldevice.lan or to the IP address of your Technicolor Gateway (by default: 192.168.1.254) and click Technicolor Gateway on the menu on the left-hand side.

  • Page 42: Setting Up The 3G Fall-Back Wan Connection

    HSPA+, WIMAX and LTE when internet connectivity is not available via the main WAN connection. By plugging a mobile USB adapter into one of the USB ports of your Technicolor Gateway, IP connectivity via a 2G / 3G network becomes possible.

  • Page 43: Setting Up A Mobile Interface

    3 MANUAL INSTALLATION 3.5.1 Setting up a Mobile Interface Procedure To set up the mobile interface complete the following steps: Step 1: Start a CLI session. Step 2: Add a mobile interface Step 3: Configure a mobile interface Step 4: Attach the mobile interface Step 1: Start a CLI session For more information, see “4.3 The Command Line Interface (CLI)”...
  • Page 44 3 MANUAL INSTALLATION mode  The automatic (default) or manual selection of the mobile operator and technology. It is advised to select manual mode and fill in the mobile operator and technology. operator  This parameter can be used to fill in the Location Area Identifier. This code consists of a three-digit Mobile Country Code (MCC) and a two-digit Mobile Network Code (MNC).

  • Page 45: Configuring A Backup Mobile Connection

    WAN connection in the routing table. According to the routing principles this will cause traffic to go over the main WAN connection again. The “Idletime” timer is the amount of time the Technicolor Gateway waits before removing the DNS and routes of the ...
  • Page 46 Execute the following command: :nat ifconfig intf=3G-Backup translation=enabled Step 3: Save your changes! Execute the following command: :saveall If you do not save your settings, all your changes will be lost after a powering of or restarting the Technicolor Gateway. E-DOC-CTC-20100728-0008 v2.0...

  • Page 47: Managing Your Mobile Connection With The Technicolor Gateway Gui

    Introduction You can view and manage the parameters of your mobile connection via the Technicolor Gateway GUI. The mobile connection needs to be configured first before it is shown on the Technicolor Gateway GUI. Procedure To manage your mobile USB connection via the Technicolor Gateway GUI: 1 Browse to the Technicolor Gateway GUI.

  • Page 48: Inserting A Mobile Usb Adapter

    Once the mobile connection is configured you can proceed as follows to insert the mobile USB adapter: 1 Power off the Technicolor Gateway. If you do not power off the Technicolor Gateway first, the mobile USB adapter will not be detected. 2 Insert your SIM card into the mobile USB adapter.

  • Page 49: Configuration Tools

    Configuration Tools You can use the following tools to configure your Technicolor Gateway: The Technicolor Gateway Setup CD allows you to configure your Technicolor Gateway and helps you to connect your  computers to the Technicolor Gateway. For more information, see “2 Guided Installation”...

  • Page 50: Technicolor Gateway Gui

    4 CONFIGURATION TOOLS 4.1 Technicolor Gateway GUI Introduction The Technicolor Gateway Graphical User Interface (GUI) allows you to configure your Technicolor Gateway using your web browser. Requirements JavaScript must be enabled on your browser (this is the default setting). For more information, consult the help of your web browser.

  • Page 51: Access

    4 The Technicolor Gateway GUI appears. Access the Technicolor Gateway via UPnP You can also access the Technicolor Gateway GUI using the Internet Gateway Device (IGD) icon if your computer runs one of the following operating systems: Microsoft Windows 7 ...

  • Page 52: Components

    Provides basic information on the Technicolor Gateway. Broadband Connection:  Allows you to view/configure your broadband connections. Toolbox:  Allows you to configure the network services and security settings of your Technicolor Gateway. Office Network:  Allows you to manage your local network. E-DOC-CTC-20100728-0008 v2.0...
  • Page 53 The display level section allows you to switch the Technicolor Gateway GUI to: The Basic level:  The Basic level allows you to configure the basic Technicolor Gateway settings and services. All changes that you make are saved automatically. The Expert level: ...
  • Page 54 Tasks pane To allow a quick configuration of your Technicolor Gateway, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.

  • Page 55: Protecting Access To The Technicolor Gateway

    The default user name is Administrator. Default password The default password is either blank or the ACCESS KEY printed on the label of your Technicolor Gateway. This depends on the settings chosen by your Service Provider. It is recommended to change the default password settings.

  • Page 56: Backing Up/Restoring Your Configuration

    4.2 Backing Up/Restoring your Configuration Introduction Once you have configured your Technicolor Gateway to your needs, it is recommended to backup your configuration for later use. This way you can always return to your working configuration in case of problems.

  • Page 57: The Command Line Interface (Cli)

    4 CONFIGURATION TOOLS 4.3 The Command Line Interface (CLI) Introduction The CLI allows you to perform a command-based configuration of the Technicolor Gateway: The CLI is intended for advanced users only! Accessing the CLI Users can access the Command Line Interface: From the a local network or the Internet via: ...

  • Page 58: Access The Cli Via Telnet

    Proceed as follows: 1 Open the Command Prompt or Terminal. 2 Type telnet followed by the IP address of the Technicolor Gateway (the default IP is 192.168.1.254) or the DNS name assigned to your Technicolor Gateway (by default dsldevice.lan): telnet 192.168.1.254 3 The CLI now prompts you to log in.

  • Page 59: Access The Cli Via A Console Connection

    IP connectivity to be able to connect. When the Technicolor Gateway starts up, it will send traces to the serial console allowing you to follow the boot process of the Technicolor Gateway.
  • Page 60  When the Technicolor Gateway starts up, it will send traces to the serial console allowing you to follow the boot process of the Technicolor Gateway. To view the startup traces, restart or power on your Technicolor Gateway after setting up the terminal connection.

  • Page 61: Access The Cli From The Gui

    2 In the Display Level list, click Expert. 3 In the upper-right corner, click CLI. 4 The Technicolor Gateway CLI pages page appears: The CLI command tree On the left of the page, you can find the command tree. This tree contains all CLI commands that are available for configuration.
  • Page 62 Enter in the command parameters and click Apply. Save your changes! The changes that you make are only temporary and will be lost after restarting the Technicolor Gateway. You must click Save All to save your changes permanently. E-DOC-CTC-20100728-0008 v2.0...

  • Page 63: Using The Cli

    Username : Administrator Password :****** For more information, see “4.1.3 Protecting Access to the Technicolor Gateway” on page 2 After entering your user name and password, the Technicolor Gateway banner pops up, followed by the CLI prompt. ------------------------------------------------------------------------ ______ Technicolor TG672...
  • Page 64 The Help Command Execute help or ? from top level to list all available commands and command groups for the Technicolor Gateway You can execute the help command from each command group selection. This results in a list of the available commands (and underlying command groups, if available) in this particular command group.
  • Page 65 Use the UP and DOWN arrow keys to select a previously executed command. Press ENTER to execute the selected command. More information For a complete list of available CLI commands, you can download the Technicolor TG672 CLI reference Guide from www.technicolor.com. E-DOC-CTC-20100728-0008 v2.0...

  • Page 66: Access From The Internet

    3 Enter the user name and password that you specified on the Remote Assistance page. 4 The Technicolor Gateway GUI appears. It is now possible for a remote user to access your Technicolor Gateway via the specified URL using the provided user name and password.

  • Page 67: The Technicolor Gateway Wireless Access Point

    “5.2 Connecting Your Wireless Client without WPS” on page Secure your wireless connection! When using an unsecured connection, everyone who is within the range of your Technicolor Gateway can access your network. If not: People may use your connection to access the Internet.

  • Page 68: Connecting Your Wireless Client Via Wps

    1 Shortly press the WPS button on the Technicolor Gateway: 2 The WPS button LED starts blinking orange. This indicates that the Technicolor Gateway is now searching for wireless clients that are in registration mode. You now have two minutes to start WPS on your wireless client.
  • Page 69 Your wireless client is out of range:  If possible move your wireless client closer to your Technicolor Gateway or use a wireless repeater to extend the range of your wireless network. Another device is interfering on the selected wireless channel: ...

  • Page 70: Connecting Your Wireless Client Without Wps

     What Network Name (SSID) is my Technicolor Gateway using? If you did not change the SSID, your Technicolor Gateway uses the Network Name that is printed on the bottom panel label of your Technicolor Gateway. What wireless key is my Technicolor Gateway using? If you did not change the security settings, no wireless key is used.

  • Page 71: Securing Your Wireless Connection

    The least safe encryption type used for wireless connections. Like WPA-PSK it uses a user-defined key, but WEP has been proven to have security issues. Although the Technicolor Gateway allows you to use WEP or no security, we strongly advise against using one of them! Use WPA(2)-PSK or RADIUS instead.
  • Page 72 5 THE TECHNICOLOR GATEWAY WIRELESS ACCESS POINT Configuration To secure your wireless network with: WPA encryption (via RADIUS), continue with “5.3.1 Configuring WPA Encryption” on page  WPA-PSK encryption, continue with “5.3.2 Configuring WPA-PSK Encryption” on page  E-DOC-CTC-20100728-0008 v2.0...

  • Page 73: Configuring Wpa Encryption

    “Encryption types” on page  6 Click Apply to immediately apply your changes. 7 Reconnect your wireless client(s) to the Technicolor Gateway using these new security settings. For more information, see “5.1 Connecting Your Wireless Client via WPS” on page 60 “5.2 Connecting Your Wireless...

  • Page 74: Configuring Wpa-Psk Encryption

    6 In the WPA-PSK Version list, click the WPA-version of your choice. For more information, see “Encryption types” on page 7 Click Apply. 8 Reconnect your wireless client(s) to the Technicolor Gateway using these new security settings. For more information, see “5.1 Connecting Your Wireless Client via WPS” on page 60 “5.2 Connecting Your Wireless Client without WPS”...

  • Page 75: Advanced Wireless Features

    5 THE TECHNICOLOR GATEWAY WIRELESS ACCESS POINT 5.4 Advanced Wireless Features Introduction This section introduces you to a number of advanced features. For more detailed information on how to configure and use these features, check the documentation on www.technicolor.com. Multiple SSID (MSSID) This feature allows you to turn your access point into up to four virtual access points.
  • Page 76 5 THE TECHNICOLOR GATEWAY WIRELESS ACCESS POINT E-DOC-CTC-20100728-0008 v2.0...

  • Page 77: Telephony

     The Technicolor solution With the Technicolor Gateway you can make both VoIP and traditional telephone calls using a traditional analogue phone or A DECT phone. If your Technicolor Gateway is not powered, the traditional telephone network (if connected) will automatically selected.

  • Page 78: Setting Up Your Telephone Network

    Procedure To set up your telephone network, follow these steps: 1 Your Technicolor Gateway has an integrated DECT base station. This means that you can register your DECT phone directly to the Technicolor Gateway. For more information, see “6.1.1 Connecting a DECT Phone to Your Technicolor Gateway”...

  • Page 79: Connecting A Dect Phone To Your Technicolor Gateway

    Gateway Introduction The Technicolor Gateway is equipped with a DECT base station allowing you to connect up to five DECT phones. Before you can start using your DECT phone, you first have to pair it with your Technicolor Gateway. Procedure Proceed as follows: 1 Put the Technicolor Gateway in pairing mode.

  • Page 80: Connection To The Traditional Telephone Network

    Some service providers use the traditional telephone network (PSTN) as a backup solution for your VoIP connection. This way, you can still make calls over the traditional network if the VoIP service is down (for example, your Technicolor Gateway is powered off).

  • Page 81: Configuring The Technicolor Gateway Voip Service

    6 TELEPHONY 6.1.3 Configuring the Technicolor Gateway VoIP Service Introduction If your VoIP service has not been configured yet, follow the instructions in this section. How can I check if the VoIP service has already been configured? If the Voice LED is: Solid or blinking green then the VoIP service is configured correctly.
  • Page 82 DECT 1/2/3/4/5 to use this VoIP account for one specific DECT phone. You can find the number of your DECT  phone its display. Phone 1/2 to use this VoIP account for the phone connected to the Phone 1/2 port of your Technicolor Gateway.  4 Click Apply.

  • Page 83: Address Book

    Initiate a call or send a message by clicking the phone number or e-mail address in the contact details.  Everyone with access to the Technicolor Gateway GUI can view and use the address book. Accessing the Address Book page Proceed as follows: 1 Browse to the Technicolor Gateway GUI....
  • Page 84 4 Pick up the phone. 5 The Technicolor Gateway is now initiating the call. Your contact’s phone is now ringing. 6 At the end of the conversation, click Done to go to the Last Calls page. This page allows you to view the statistics of your last calls (including the call that you just made).

  • Page 85: Telephony Services

    4 In the Pick a task list, click View Telephony Services. 5 Under Telephony Services, you can see the services that are supported by your provider. In the Activated column, you can see if this service is also activated on the Technicolor Gateway. 6 To (de)activate a service, proceed with “6.3.1 Activating a Telephony Service on your Technicolor Gateway”...

  • Page 86: Activating A Telephony Service On Your Technicolor Gateway

    6 TELEPHONY 6.3.1 Activating a Telephony Service on your Technicolor Gateway How can I (de)activate a service on my Technicolor Gateway? You can (de)activate services in two ways: Via the Technicolor Gateway GUI.  Via (de)activation codes on your phone.

  • Page 87: Common Telephony Services

    6 TELEPHONY 6.3.2 Common Telephony Services Introduction This section provides an overview of the functions that will be available if you activate one of the following services: Call Hold service  Call Waiting service  Conference Call (3 Party) service ...
  • Page 88 6 TELEPHONY Call Waiting service If the Call Waiting service is activated, you can use the following functions: To... Press... Illustration Terminate an active call and switch to an incoming call R, 1 You press R, 1 active active incoming Reject an incoming call R, 0 You press...
  • Page 89 6 TELEPHONY Call Transfer If the Call Transfer service is activated, you can use the following functions: To... Press... Illustration Transfer a call R, 4 active You press active R, 4 on hold E-DOC-CTC-20100728-0008 v2.0...

  • Page 90: Viewing Call Logs

    6 TELEPHONY 6.4 Viewing Call Logs Introduction The Call Logs page on the Technicolor Gateway GUI lists: Successful incoming calls.  Missed incoming calls.  Successful outgoing calls.  Failed outgoing calls.  Viewing the telephony statistics Proceed as follows:...

  • Page 91: Saving Energy With Your Technicolor Gateway

    7 Saving Energy with Your Technicolor Gateway Code of Conduct To prove its commitment to protect the environment, Technicolor has signed the Code of Conduct, a global agreement to reduce the power consumption of broadband access devices. For more information, see “7.1 Code of Conduct”...

  • Page 92: Code Of Conduct

    The user switches off his computer at 20:00.  There are no other devices connected to the Technicolor Gateway.  The Technicolor Gateway switches to low power mode. This results in a considerable drop in the overall power consumption of the Technicolor Gateway. Power Consumption...

  • Page 93: Eco Manager

    5 Click Apply. Example If we use the same example as in the previous section, you can see that the Technicolor Gateway is now able to further reduce the power consumption in periods where less action is required from the Technicolor Gateway.

  • Page 94: Manually Switching Off Services To Reduce Power

    Zero power consumption If you will not be using your Technicolor Gateway for a longer time (for example: you are going on holiday), you should consider to turn off the Technicolor Gateway. This way no energy will be consumed at all.

  • Page 95: Sharing Content On Your Technicolor Gateway

    8 SHARING CONTENT ON YOUR TECHNICOLOR GATEWAY 8 Sharing Content on your Technicolor Gateway Introduction The Technicolor Gateway allows you to share the content stored on your USB storage device with other users on your network or even access this shared content from the Internet. Features The Technicolor Gateway supports USB 2.0...
  • Page 96 (one of) the USB port(s) of your Technicolor Gateway. By using a USB hub, you can connect up to five USB mass storage devices to the Technicolor Gateway. Do not remove your USB storage device without stopping it first, otherwise data might be lost! For more information, see “8.5 Safely Removing your USB Storage Device”...

  • Page 97: The Network File Server

    Select this option to enable the Network File Server 5 Click Apply. 6 All users connected to the Technicolor Gateway can now access the data on stored your USB storage device. 7 If you want to limit the number of folders that can be accessed, continue with “8.4 Managing your Shared Content”...
  • Page 98 8 SHARING CONTENT ON YOUR TECHNICOLOR GATEWAY 3 An Explorer windows appears. The storage devices that are attached to your Technicolor Gateway are listed as folders. If the storage device has multiple partitions an index number will be added at the end (for example: Disk_a1 and Disk_a2).
  • Page 99 8 SHARING CONTENT ON YOUR TECHNICOLOR GATEWAY 3 The following window appears: Select Guest and click Connect. 4 If prompted, select the partition that you want to open and click OK: 5 Your USB storage device is now mounted and is displayed on your desktop.

  • Page 100: The Upnp Av Media Server

    DLNA-certified devices. To allow you to access your media in a quick and easy way, the Technicolor Gateway scans your storage device for meta data information (for example, title, artist, album) and stores it in a database. When you are looking for a file, the Technicolor Gateway can simply query the database instead of having to go through all the files.

  • Page 101: Configuring The Upnp Av Media Server

    5 Click Apply. Media Database When you plug in your USB storage device, the Technicolor Gateway will automatically start building the media database. This database contains all meta data of the media files stored on your USB storage device. To view the status of the media database: 1 Browse to the Technicolor Gateway GUI.

  • Page 102: Using The Upnp Av Media Server

    On your UPnP AV renderer, the Technicolor Gateway’s UPnP AV media server will be listed as Technicolor TGXXX. Below you can find a screenshot taken on a smartphone with a UPnP AV client.
  • Page 103 3 Double-click the Technicolor Gateway’s UPnP AV Media Server to access your media files. 4 Windows Media Player starts up. Your Technicolor Gateway’s UPnP AV Media Server is listed on the left. This entry allows you to browse to your media files.

  • Page 104: The Ftp Server

    8.3 The FTP Server Introduction The Technicolor Gateway allows you to access your shared content by FTP. This can be useful if you want to be able to access your shared content from the Internet. Via FTP you can download and upload all types of files both from your local network and the Internet.
  • Page 105 The Shared folder and its subfolders are now accessible using FTP. The other folders are not accessible via FTP. If you are connected to the Internet, the link to the FTP server is displayed under FTP Server: On the Technicolor Gateway network, you can also access the FTP server using its local address (192.168.1.253). Additional configuration Because most service providers use dynamic IP addresses, the IP address of your Internet connection may change frequently.

  • Page 106: Managing Your Shared Content

    8.4 Managing your Shared Content Managed Partition When your USB storage device is permanently connected to the Technicolor Gateway, you may want to If you select your drive or partition as managed partition, users only have access to the following folders: Media ...
  • Page 107 8 SHARING CONTENT ON YOUR TECHNICOLOR GATEWAY 4 Under List of connected disks, click the radio button next to the partition you want to configure as Managed Partition. 5 Click Apply. Result The Technicolor Gateway creates following folders: Media: ...

  • Page 108: Safely Removing Your Usb Storage Device

    8.5 Safely Removing your USB Storage Device Introduction If you just unplug your USB storage device from the Technicolor Gateway you may loose your data. To avoid this you must first stop your USB storage device. Stopping your USB storage device...

  • Page 109: Sharing Your Usb Printer

    9 Sharing Your USB Printer Introduction A Technicolor Gateway USB port allows you to share your USB printer in your local network. This way everyone in your network can use the same printer without having to buy an expensive network printer.

  • Page 110: Connect Your Usb Printer To The Technicolor Gateway

    9 SHARING YOUR USB PRINTER 9.1 Connect your USB printer to the Technicolor Gateway Plug the USB cable of your printer in (one of) the USB port(s) of your Technicolor Gateway. E-DOC-CTC-20100728-0008 v2.0...

  • Page 111: Configuring The Printer Sharing Service On Your Technicolor Gateway

     only queue type that will be needed. Feed: The Technicolor Gateway passes through the data to the printer, but an extra page feed is sent after each  completed job. This type can be used when your printer is not ejecting the last page of a print job (for example when using clients running Linux/UNIX).
  • Page 112 9 SHARING YOUR USB PRINTER   state: With this parameter you can enable/disable LPD printer sharing. 5 If you want to check your LPD printer sharing configuration, execute the following command: =>:printersharing LPD list LPD printserver service: enable: 1 =>...

  • Page 113: Installing The Printer On Your Computer

    9 SHARING YOUR USB PRINTER 9.3 Installing the Printer On Your Computer Introduction If your computer runs Microsoft Windows 7 or Vista, continue with “9.3.1 How to install a printer on Windows 7/Vista” on page 106.  Microsoft Windows XP, continue with “9.3.2 Installing Your Printer on Windows XP”...

  • Page 114: How To Install A Printer On Windows 7/Vista

    Under Protocol, select LPR.  Under LPR Settings: 1 Type the name that you have configured in the Technicolor Gateway in the Queue Name box (for the typical configuration in Configuring The Printer Sharing Service on Your Technicolor Gateway the name is myprinter).
  • Page 115 Select LPR as Protocol.  In the section LPR Settings, fill in the field Queue Name with the name that you have configured in the Technicolor Gateway (for the typical configuration in Configuring The Printer Sharing Service on Your Technicolor Gateway name is myprinter) and select the LPR Byte Counting Enabled option.

  • Page 116: Installing Your Printer On Windows Xp

    Select LPR as Protocol.  In the section LPR Settings, fill in the field Queue Name with the name that you have configured in the Technicolor Gateway and (for the typical configuration in Configuring The Printer Sharing Service on Your Technicolor Gateway name is myprinter) select the LPR Byte Counting Enabled option.

  • Page 117: How To Install A Printer On Mac

    Address: Type 192.168.1.253.  Queue: The name that you have configured in the Technicolor Gateway. If you leave this field blank, the default queue will be used if configured (for the typical configuration in Configuring The Printer Sharing Service on Your Technicolor Gateway the name is myprinter).
  • Page 118 9 SHARING YOUR USB PRINTER E-DOC-CTC-20100728-0008 v2.0...

  • Page 119: Technicolor Gateway Network Services

    10.2 Assigning a service (HTTP, FTP,...) to a Computer 10.3 Dynamic DNS Feature availability Depending on the configuration offered by your service provider, some features may not be available on your Technicolor Gateway. For more information, contact your service provider. E-DOC-CTC-20100728-0008 v2.0...

  • Page 120: Upnp

    UPnP and the Technicolor Gateway UPnP offers you the following functions: You can access the Technicolor Gateway GUI without having to remember the address of the Technicolor Gateway. For  more information, see “10.1.1 Accessing Your Technicolor Gateway via UPnP” on page 113.

  • Page 121: Accessing Your Technicolor Gateway Via Upnp

    If you computer runs Windows 7/Vista: 1 On the Windows Start menu, click Network. 2 The Network window appears: 3 Right-click your Technicolor Gateway (displayed as Technicolor TGXXX) and click View device web page. 4 The Technicolor Gateway GUI appears.

  • Page 122: Managing Your Internet Connection Via Upnp

    If you computer runs Windows 7/Vista: 1 On the Windows Start menu, click Network. 2 The Network window appears: 3 Right-click your Technicolor Gateway (displayed as Technicolor TGXXX). 4 If you are currently:  Connected to the Internet, click Disable to disconnect from the Internet.
  • Page 123 4 If you right-click the Internet Connection icon, you can connect/disconnect your connection to the Internet. Disabling this feature To prevent that users can connect/disconnect you can enable Extended Security. This feature is enabled by default. For more information, see “10.1.3 Configuring UPnP on the Technicolor Gateway” on page 116. E-DOC-CTC-20100728-0008 v2.0...

  • Page 124: Configuring Upnp On The Technicolor Gateway

    4 Click Apply. Extended Security If Extended Security is enabled, only limited UPnP operation between the host and the Technicolor Gateway is allowed: A local host is not allowed to connect/disconnect the Technicolor Gateway Internet connection. You can then only ...

  • Page 125: Installing Upnp On Windows Xp

    Adding IGD Discovery and Control Your Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the Technicolor Gateway on your local network. Therefore, it is recommended to add the IGD Discovery and Control client to your system.
  • Page 126 10 TECHNICOLOR GATEWAY NETWORK SERVICES 2 Select (Settings >) Control Panel > Add or Remove Programs. 3 In the Add or Remove Programs window, click Add/Remove Windows Components. 4 The Windows Components Wizard appears: Select Networking Services in the Components list and click Details.

  • Page 127: Assigning A Service (Http, Ftp

    If your are running a server or an application that acts as a server (for example a HTTP server, Internet game), the initial message will come from the Internet and the Technicolor Gateway has no information to decide to which computer it should forward the incoming message.
  • Page 128 Assign a game or application to a local networking device If you assign a game or application to a local networking device, you will basically tell the Technicolor Gateway that if it receives requests for a specific game or application, it has to forward these messages to a specific computer.

  • Page 129: Dynamic Dns

     www.dtdns.com  Procedure Proceed as follows: 1 Browse to the Technicolor Gateway GUI. For more information, see “Accessing the Technicolor Gateway GUI” on page 2 On the Toolbox menu, click Dynamic DNS. 3 On the Navigation bar, click Configure.
  • Page 130 10 TECHNICOLOR GATEWAY NETWORK SERVICES E-DOC-CTC-20100728-0008 v2.0...

  • Page 131: Internet Security

    11 INTERNET SECURITY 11 Internet Security Overview The Technicolor Gateway offers various options to secure your network and network connection: Topic Page 11.1 IPSec and VPN 11.2 Web Site Filtering 11.3 Firewall E-DOC-CTC-20100728-0008 v2.0...

  • Page 132: Ipsec And Vpn

    Internet. At each peer the Technicolor Gateway acts as an IPSec security gateway. VPN Client The VPN client in the Technicolor Gateway can replace a software VPN client installed on a computer. You can use it for example to connect from your home to the corporate network for teleworking.

  • Page 133: Web Site Filtering

    11 INTERNET SECURITY 11.2 Web Site Filtering Introduction The Technicolor Gateway allows you to deny access to specific web sites. Access Denied page When a user tries to access a page that is being blocked, the following page is displayed:...
  • Page 134 “11.2.2 Adding Rules for Address-Based Filtering” on page 128. Option 2: address-based filter only Take this option if content filtering is not available on your Technicolor Gateway or you don’t want to use it. To configure address-based filtering: 1 Browse to the Technicolor Gateway GUI.

  • Page 135: Configuring Content-Based Filtering

    11 INTERNET SECURITY 11.2.1 Configuring Content-based Filtering Requirements Content-based filtering must be activated on your Technicolor Gateway. For more information, see “Activating content-based filtering” on page 125. Accessing the configuration page Proceed as follows: 1 Browse to the Technicolor Gateway GUI.

  • Page 136: Adding Rules For Address-Based Filtering

     Deny access to a specific web site Proceed as follows: 1 Browse to the Technicolor Gateway GUI. 2 On the Toolbox menu, click Web Site Filtering. 3 Make sure the Use Address-Based Filter check box is selected. 4 Type the URL of the Web site you want to block (for example “mail.provider.com”) in the Web Site box.
  • Page 137 7 Click Add. Redirect all web sites Proceed as follows: 1 Browse to the Technicolor Gateway GUI. 2 On the Toolbox menu, click Web Site Filtering. 3 Make sure the Use Address-Based Filter check box is selected. 4 Type “*” in the Web Site box.

  • Page 138: Firewall

    Internet. This firewall has a number of predefined levels to allow you to adjusted the firewall to your needs. The Firewall is disabled by default. This means that all traffic passing through the Technicolor Gateway (from and to the Internet) is allowed.
  • Page 139 Or you can type a User-defined IP address (range).  The Service type of the traffic; this can be a protocol (DNS, SMTP,...) or a specific Technicolor Gateway system service. 8 Select an Action that should be done on traffic for which the firewall rules applies: Accept: to allow the traffic to pass ...
  • Page 140 11 INTERNET SECURITY E-DOC-CTC-20100728-0008 v2.0...

  • Page 141: Support

    Introduction This chapter suggests solutions for issues that you may encounter while installing, configuring or using your Technicolor Gateway. If the suggestions do not resolve the problem, look at the support pages on www.technicolor.com or contact your service provider. Topics...

  • Page 142: Setup Troubleshooting

    12 SUPPORT 12.1 Setup Troubleshooting Introduction If you have trouble to install your Technicolor Gateway with the Setup CD, try the suggested solutions in this section. The Setup CD does not start automatically If your computer runs: Microsoft Windows 7 and Vista: ...

  • Page 143: General Technicolor Gateway Troubleshooting

    5 Re-enter your password. 6 Click Connect. Technicolor Gateway unreachable If you can not access your Technicolor Gateway via your web browser or the Setup wizard, you might consider a hardware reset as described in “12.6 Reset to Factory Defaults” on page 139.

  • Page 144: Wired Connection Troubleshooting

    Ethernet LED does not light up Make sure that: The Ethernet cable is securely connected to the Ethernet port on your Technicolor Gateway and your computer.  You are using the correct cable type for your Ethernet equipment, that is at least UTP CAT5 with RJ-45 connectors.

  • Page 145: Wireless Connection Troubleshooting

    Make sure that the wireless client is configured for the correct wireless settings (Network Name, security settings).  If the signal is low or not available, try to reposition the Technicolor Gateway or (if available) redirect the antenna(s) of ...

  • Page 146: Voice Over Ip Troubleshooting

    12 SUPPORT 12.5 Voice over IP Troubleshooting Introduction If you cannot make or receive any phone calls via your Technicolor Gateway, try the suggestions in the following sections. Calling over VoIP If you have problems calling via VoIP, check whether: Your phone is correctly connected to the Technicolor Gateway.

  • Page 147: Reset To Factory Defaults

    12.6 Reset to Factory Defaults Resetting your Technicolor Gateway If at some point you can no longer connect to the Technicolor Gateway or you want to make a fresh install, it may be useful to perform a reset to factory defaults.
  • Page 148 12 SUPPORT 3 The Technicolor Gateway restarts. Your system administrator may have disabled the physical reset button of the Technicolor Gateway. In this case, a hardware reset to defaults is not possible. E-DOC-CTC-20100728-0008 v2.0...

  • Page 149: Rj45-To-Db9 Pinout

    12 SUPPORT 12.7 RJ45-to-DB9 Pinout Introduction If you plan to use another RJ45-to-DB9 adaptor than the one that you can purchase at your service provider, make sure that the adaptor is using the pinout described below. Using other cables than provided by your service provider, may damage your equipment. Pin layout Internal wiring RJ45...
  • Page 150 12 SUPPORT E-DOC-CTC-20100728-0008 v2.0...
  • Page 152 THOMSON TELECOM BELGIUM NV Prins Boudewijnlaan 47 2650 Edegem Belgium Copyright 2011 Technicolor. All rights reserved. www.technicolor.com All tradenames referenced are service marks, trademarks, or registered trademarks of their respective companies. Specifications subject to change without notice. E-DOC-CTC-20100728-0008 v2.0...

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