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To make a call from the Call History:
1. Tap
History when the phone is idle
2. Scroll to locate the entry you wish to call. You can filter your
view by tapping Missed Calls, Placed Calls, Received Calls
or Forwarded Calls
3. Tap the desired entry, then select Video or Audio on the
History Details screen to initiate the call
To make a call from the Local Directory:
1. Tap
Directory
2. Scroll to locate the contact you wish to call
3. Tap the desired contact, then select Video or Audio on the
Contact Details screen to initiate the call
Control video during a call.
To add video during a voice call:
Tap the
Start Sharing icon at any time during an active
voice call. A two-way video call will be established once the
other party accepts the invitation to add video. You can also
initiate a video call from the control center: Swipe down to
access the control center and tap Video.
To switch back to a voice-only call:
Tap
at any time to switch back to a voice-only call. You can
also block video transmission by closing the shutter switch on
the camera.
Manage multiple lines.
The telephone number assigned to your desk phone gives you
three different lines to place and receive calls. Each line is
represented by a line key with your One Talk number. You can
use these lines to simultaneously hold three separate
conversations or conference in up to six participants.
Receiving incoming calls while the line is in use:
Press the line key with the flashing red indicator to answer the
call. You can also press Hold to place the current call on hold.
Then you can:
• Press Answer to pick up the incoming caller
• Press Ignore to trigger your Call Forward Busy and Call
Forward No Answer configuration
Ignore a call.
Press Ignore during an incoming call when you wish to trigger
the Call Forwarding options you configured for Call Forward
Busy or Call Forward No Answer.
End a call.
To end a call, tap the End Call soft key.
Hold a call.
To place a call on hold, press
an active call.
To resume the call, do one of the following:
If one call is on hold:
or tap the Resume soft key.
Press
If multiple calls are on hold:
Tap the desired line key.
Mute/unmute.
Press
to mute or unmute the microphone during a call.
Redial.
Press
twice while the phone is idle to dial out to the last
number dialed.
To view a longer list of placed calls, press
to and tap the desired number to dial out.
Advanced call features
One Talk feature access codes
Feature
Anonymous Call Rejection
Caller Line ID Block
Direct Transfer to Voice Mail
Remote Group Pickup
For the complete list of quick access codes, check out our One
Talk feature access codes FAQ.
User guide
or the Hold soft key during
and then scroll
Quick access code
**77 to enable
**87 to disable
**67 then dial
Transfer > **55 > dial
extension > Direct
**98
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