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Tranquility
Model Number: MANEL01
This product and all our bedding products are covered by one or more of the following
issued and pending U.S. patents including Nos. 7448100, D657157, D663542, D657158,
D657156, 8209801, 8209800, D663544, D663543 and other patents pending.
Photos are for illustration purposes only.
COPYRIGHT 2018 CUSTOMATIC®
ADJUSTABLE BED
Serial Number: _____________________________
(Place your serial number here for ready reference)
Owner's Manual
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Summary of Contents for Rize Tranquility
- Page 1 Tranquility ADJUSTABLE BED Owner’s Manual Model Number: MANEL01 This product and all our bedding products are covered by one or more of the following issued and pending U.S. patents including Nos. 7448100, D657157, D663542, D657158, D657156, 8209801, 8209800, D663544, D663543 and other patents pending.
- Page 2 CUSTOMATIC® is a registered trademark of PPJ, LLC; d.b.a. Customatic Technologies and Customatic Adjustable Bedz. All other trademarks are the property of their respective owners.
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Page 3: Table Of Contents
Table of Contents Safety Precautions Parts List Installation Guide Remote Control Guide Troubleshooting Warranty & Registration 08.14.2018... -
Page 4: Safety Precautions
Safety Precautions ATTENTION! IMPORTANT SAFETY INSTRUCTIONS. PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT. ELECTRICAL SAFETY the electrical portion of your Warranty. Always unplug this adjustable bed from the electrical IN-HOME USE ONLY outlet before any cleaning or maintenance of the bed. - Page 5 Safety Precautions USER-SERVICEABLE PARTS NOTE: Exceeding the recommended weight This bed is specifically designed to have no restrictions could damage your adjustable bed and maintenance by you, the user. Therefore, you are void your Warranty. encouraged not to open any motors, alter the wiring, or adjust, modify or change the structure of the SMALL CHILDREN AND PETS WARNING product, as it will void the Warranty.
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Page 6: Parts List
Parts List Before discarding any packing materials, check the adjustable bed carton and verify that all items in the parts list are included. Remote control (1) AAA batteries (2) Post bed legs (6) Mattress retainer bar (1) Bed leg strap (1) Only available in TXL models. -
Page 7: Installation Guide
Installation Guide NOTE: For safety reasons, lifting of the adjustable bed must always be performed by two (2) people; and the unit should always be on a flat surface before opening. Setting up your adjustable bed Lift the folded adjustable bed out of the shipping carton carefully and place it on a flat floor. - Page 8 Installation Guide Setting up the electronics Extend the power cord from the adjustable bed. Turn the adjustable bed over carefully so the top side is now facing upward. NOTE: Do not rest the adjustable bed on its side. The weight may damage the legs.
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Page 9: Remote Control Guide
Remote Control Guide Head Position Adjustments (1, 4) Press the Head Up or Head Down button to raise or lower the head section of your adjustable bed. Foot Position Adjustments (2, 5) Press the Foot Up or Foot Down button to raise or lower the foot section of your adjustable bed. - Page 10 Remote Control Guide Understanding the remote control features • The adjustable bed uses RF (radio frequency) 2.4 GHz remote control system. • It is not necessary to face the receiver when operating the remote control. Remote signal is best transmitted within 6.5 feet (2 meters) of the bed.
- Page 11 Remote Control Guide Synchronizing two beds for tandem operation To operate two adjustable beds simultaneously, you must pair both beds (Bed A and Bed B) to one remote control (Remote A). Plug both Bed A and Bed B to working electrical outlets. A surge protector is recommended.
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Page 12: Troubleshooting
Troubleshooting In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below. SYMPTOM SOLUTIONS Make sure the remote control is paired with the • The adjustable bed does not respond when the remote is used. Remote adjustable bed. - Page 13 Troubleshooting In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below. SYMPTOM SOLUTIONS Your adjustable bed may be obstructed preventing Head or foot section elevates • adjustable bed but does not return to smooth operation. Remove obstructions from flat position.
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Page 14: Warranty & Registration
Warranty 5-Year Limited Warranty For Adjustable Beds PPJ, LLC (“CUSTOMATIC”) WARRANTS THAT IT WILL, of the adjustable bed and specifically excludes its cover, its AT CUSTOMATIC’S OPTION, REPLACE OR REPAIR side rails, decking and legs, actuator lift motors, massage PURCHASER’S CUSTOMATIC®... - Page 15 Registration WARRANTY REGISTRATION FORM NAME ________________________________________________ SURVEY PHONE _______________________________________________ GENDER: __ M __ F ADDRESS _____________________________________________ AGE: __ 18-30 __ 31-40 __ 41-50 CITY _________________________________________________ __ 51-60 __ 61-70 __ 71 & up STATE __________________________ ZIP CODE ___________ Reason for purchasing an adjustable bed: EMAIL ADDRESS ______________________________________ ___ Health ___ Comfort...
- Page 16 IF YOU EXPERIENCE ANY TROUBLE WITH YOUR ADJUSTABLE BED WITHIN THE WARRANTY PERIOD, PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED AND ONLINE, IF APPLICABLE. IF PROBLEMS PERSIST, PLEASE CALL: CUSTOMER SERVICE TOLL FREE NUMBER 1-843-800-8372 Please have your receipt ready and available. THANK YOU AND ENJOY YOUR ADJUSTABLE BED!
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