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Itronix GoBook MAX Manual

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GoBook MAX Help

Getting Started

Congratulations on your purchase of the Itronix GoBook MAX computer! Your new GoBook MAX
features the most innovative advances in portable computing technology. It combines state-of-the-art
ergonomics with a rugged, durable architecture to provide you with a notebook computer that is
compact, powerful, rugged and easy to use. Designed for a wide range of business and personal
productivity applications, the GoBook MAX is an ideal choice for use in applications that require the
ultimate in ruggedness, durability, performance, and intrinsic safety.
For maximum expandability without compromising portability, the GoBook MAX has multiple USB
interfaces and a
PC card
space for multimedia files and applications.
The GoBook MAX features a standard 81-key Nitevue® keyboard (82-key international). The high-
resolution 10.4-inch touch screen LCD panel provides clear and crisp viewing with the convenience of a
touch screen.
This online document, GoBook MAX Help, contains all the information you need to set up and use your
new GoBook MAX. It describes all the features of the GoBook MAX in an easy-to-read yet thorough
manner. For information on printing, navigating or otherwise using GoBook MAX Help see
HTML Help Viewer
topics.
GoBook MAX™ Help
file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~...
slot. The high capacity
hard disk
drive provides you with plenty of storage
Page 1 of 70
Using the
4/15/2003

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Summary of Contents for Itronix GoBook MAX

  • Page 1: Getting Started

    10.4-inch touch screen LCD panel provides clear and crisp viewing with the convenience of a touch screen. This online document, GoBook MAX Help, contains all the information you need to set up and use your new GoBook MAX. It describes all the features of the GoBook MAX in an easy-to-read yet thorough manner.

  • Page 2: Unpacking Your System

    79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Precautions You can use your computer under a wide range of environmental conditions. However, to ensure long...
  • Page 3 Slots and openings in the computer case are for ventilation purposes. Do not block or cover these openings or the system could overheat On the bottom of the GoBook MAX, there is a label with information on the power requirements of this system. These requirements must be followed. If you are unsure of your local power...
  • Page 4 An AC adapter A power cord 2 Styluses GoBook MAX Quick Start Guide OPTIONS The following items are normally optional, but some vendors may include them in the standard package. Some items may not be available in some countries, or some vendors may choose not to carry all the items.

  • Page 5: Installing The Battery

    Windows users. You can find it in: Start/Programs/Accessories/System Tools. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help The First Time. . . Using your computer for the first time involves:...

  • Page 6: Connecting The Ac Adapter

    GoBook MAX Help Page 6 of 70 Make sure the computer is sheltered when you install the battery; the computer is not weather sealed until the battery is properly installed. The battery should be fully charged before you operate the unit on battery power.

  • Page 7: Adjusting The Volume

    NOTE Adjusting the volume using the function keys produces only a slight change with each press. It may take several presses to increase or decrease the volume to a level that you desire. 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~... 4/15/2003...

  • Page 8: Calibrating The Touch Screen

    GoBook MAX Help Page 8 of 70 Calibrating the Touch Screen Your GoBook MAX computer has a touch screen display. Follow the guidelines below to calibrate the touch screen for optimum use. CAUTION Always use an approved stylus or your finger.

  • Page 9: Startup Problems

    NOTE The Power LED on the AC adapter should be lit as well as the external power LED activity indicator on the GoBook MAX if the AC adapter is connected and functioning properly. Additionally, one of the power icons should appear in the task tray.

  • Page 10: Individual Parts

    GoBook MAX Help Page 10 of 70 The following pages describe the external and internal features of your GoBook MAX computer. GoBook MAX™ Help Individual Parts The following diagrams and descriptions provide an overview of your GoBook MAX computer. Front View Back View file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~...

  • Page 11: Led Activity Indicators

    GoBook MAX Help Page 11 of 70 Left Side View Right Side View LED Activity Indicators The activity indicators, located on the front of the computer, light up when a particular function of the computer is active. Each indicator is marked with a corresponding symbol and is visible when the lid is open or closed.

  • Page 12: Keyboard Basics

    Keyboard Basics keyboard on the GoBook MAX computer looks much like the keyboard of a typewriter and operates in almost the same way. While typewriter keys put characters on paper, the keys on the laptop enter characters in the computer and perform certain functions, depending on the application or program.
  • Page 13 GoBook MAX Help Page 13 of 70 Press… To do this CTRL+ALT+DEL twice Soft reboot the computer. CAUTION All open and unsaved data will be lost. Press and hold both mouse Reset the computer CAUTION All open and unsaved data will be lost.

  • Page 14: Arrow Keys

    GoBook MAX Help Page 14 of 70 The FN key legend is color keyed to other special keys on the keyboard SPACEBAR Use the SPACEBAR to enter a space and move the cursor one character to the right. The TAB key moves the cursor to the next tab stop or field. Tab stops are defined by your operating system or application program.

  • Page 15: General Guidelines

    GoBook MAX Help Page 15 of 70 Using Your Joystick Clicking 1. First, place your fingers on the joystick. 2. Gently move your finger in the direction you want the cursor to move. The stick detects the change in pressure and moves the cursor in the corresponding direction.

  • Page 16: Connecting An External Keyboard Or Mouse

    Connecting an External Keyboard or Mouse You can use your GoBook MAX computer with an optional external keyboard, numeric keypad, or mouse. The devices are “ hot swap” capable, which means you do not have to power down the GoBook MAX to connect these devices to the USB connection located on the right side of the unit.

  • Page 17: The Pc Card Slot

    4. Press the eject button on the PC Card slot to release the eject button (it is spring loaded and remains hidden until it is pressed). 5. Press the eject button again to release the PC Card. 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~... 4/15/2003...

  • Page 18: Connecting To An External Monitor

    1. Use the FN+F8 hot keys to cycle through the CRT/LCD settings or do the following: 2. Locate the 15-pin VGA monitor port on the right side panel of your GoBook MAX and connect the video signal cable from the external monitor to the monitor port.

  • Page 19: Right Side Connectors

    3 USB (Universal Serial Bus) Ports (2 Connectors) The Universal Serial Bus (USB) is the latest standard for attaching input devices, scanners, and other devices to a PC. USB devices can be chained together on a single cable. The GoBook Max is USB is 1.1 compliant.

  • Page 20: Left Side Connectors

    2001 Itronix Corporation. All rights reserved. If You Have a Wireless Modem If your GoBook MAX computer is equipped with a wireless modem, you must first register it with the appropriate network provider. Before using your wireless modem you must sign up for service with a wireless network provider. When you register, you will need to furnish the network provider with your modem ID and the computer’...

  • Page 21: Wireless Modem Led Status

    GoBook MAX Help Page 21 of 70 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Wireless Modem LED Status Air Card 750 (GPRS) The wireless modem is powered ON after reboot, or resume, as indicated by the yellow wireless modem LED activity indicator.

  • Page 22: Using Your Wireless Modem

    Air Card 750 (GPRS) Software comes pre-installed 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Using Your Wireless Modem Following are the procedures for using your wireless modem. Air Card 750(GPRS) Run Watcher from the desktop , or from the Start, Programs, SierraWireless, Aircard750 menu.

  • Page 23: Wireless Lan (Wlan)

    2001 Itronix Corporation. All rights reserved. Power Management The GoBook MAX has power management capability so you can reduce the amount of energy used, especially during periods of inactivity. Effective use of power management options can greatly conserve and extend your battery life.

  • Page 24: Low Battery Alarms

    Save your work and then select Shut Down from the Start menu NOTE Do not restart the computer until you have connected to an AC adapter, or replaced the discharged battery with a charged battery. 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~... 4/15/2003...

  • Page 25: Battery Charging

    Help Battery Charging When you use the AC adapter to connect your GoBook MAX to a power outlet, the internal battery will automatically begin to recharge. While the battery is charging, the Power LED activity indicator on the indicator panel will be flashing. When the battery is fully charged, the Power LED activity indicator will turn solid.

  • Page 26: Heat Considerations

    GoBook MAX Help Page 26 of 70 Initiating Suspend Mode There are four ways to initiate suspend mode. The settings can be adjusted in the Battery panel profile dialog box: The computer will automatically enter suspend mode when not used for a set period of time...

  • Page 27: Battery Maintenance

    3. The processor will stop functioning and the computer will shutdown. 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Battery Maintenance Over time, as the battery is repeatedly drained and recharged, battery performance will decrease.
  • Page 28 GoBook MAX Help Page 28 of 70 1. Partial Discharge - the battery is drained to a level below 88 %. 2. Charge - the battery is fully charged to 100 %. 3. Discharge and calibrate: First, the battery is discharged all the way down to zero. Now the battery is ' calibrated' but not charged.
  • Page 29 BIOS settings. The Setup Utility displays and allows modification of the GoBook MAX components and the configuration of devices that are connected to it. This information is used to test and initialize components at start-up time and to make sure everything runs properly when the system is operating.

  • Page 30: Using The Bios Setup Utility

    GoBook MAX Help Page 30 of 70 GoBook MAX Help Using the BIOS Setup Utility The BIOS Setup Utility allows you to configure your computer’ s basic settings. When you turn your computer on, the system reads this information to initialize the hardware so that it can operate correctly.
  • Page 31 GoBook MAX Help Page 31 of 70 Main Use for basic system configuration Advanced Use to set the advanced features Security Use to set user and supervisor passwords and to set backup and virus-check reminders Boot Use to select the sequence of boot devices that are searched to load an...

  • Page 32: The Main Menu

    GoBook MAX Help Page 32 of 70 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help The Main Menu You can change the system date and time on the main menu and view system and extended memory.

  • Page 33: Primary Master

    GoBook MAX Help Page 33 of 70 Field Setting Function System Time HH:MM:SS Set the system time. It must be set using military time System Date MM/DD/YYYY Set the system date Primary Master sub-menu Set drive settings Boot Options sub-menu...
  • Page 34 GoBook MAX Help Page 34 of 70 Field Setting Function Type User User=User enters parameters of None hard-disk drive Auto None=Autotyping is not able to CD-ROM supply the drive type or end user has selected None, disabling any drive that may be installed.

  • Page 35: Boot Options

    GoBook MAX Help Page 35 of 70 32-Bit I/O Enabled Enables 32-bit communication Disabled between CPU and IDE card. Requires PCI or local bus. Transfer Mode Standard Selects the method for Fast PIO 1 transferring the data between the Fast PIO 2 hard disk and system memory.

  • Page 36: The Advanced Menu

    CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and restore the Setup Defaults by pressing F9. 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help The Advanced Menu Field...

  • Page 37: I/O Device Configuration Menu

    GoBook MAX Help Page 37 of 70 Configuration ESCD (Extended System Configuration Data) which stores the Data: configuration settings for non-PnP plug-in devices. Select yes when required to restore the manufacturer' s defaults I/O Device sub- Configure I/O Devices Configuration menu CAUTION Incorrect settings can cause your system to malfunction.

  • Page 38: Field Setting

    Input/Output address and the Interrupt number on the next line Auto makes the BIOS configure the port automatically during POST. 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help The Security Menu Field Setting Function Set User Password...
  • Page 39 Supervisor password. In other systems, you can create and use them independently. CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and restore the Setup Defaults by pressing F9. 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~... 4/15/2003...

  • Page 40: The Boot Menu

    Shows hard drive(s) CD-ROM Shows CD-ROM(s) CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and restore the Setup Defaults by pressing F9. 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~... 4/15/2003...

  • Page 41: The Exit Menu

    GoBook MAX Help Page 41 of 70 GoBook MAX Help The Exit Menu You use the exit menu to leave the BIOS Setup Utility . ESC does not exit this menu. You must select on of the items from the menu or menu bar to exit.

  • Page 42: Vehicle Adapter

    13 August 2001 2001 Itronix Corporation. All rights reserved. Optional Equipment and Accessories The GoBook MAX computer has several equipment and accessory options to further enhance your mobile computing experience. CAUTION When purchasing any additional accessories, purchase only those accessories that are approved for use with your computer.

  • Page 43: Vehicle Cradle

    Under extremely cold or hot temperatures, or if the system is on, however, it will take longer to charge the battery (up to 16 hours). 79_0100_003 13 August 2001 © 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Vehicle Cradle vehicle cradle is a vehicle-based docking station designed to safely secure the computer in the vehicle.

  • Page 44: Charging Batteries

    Connect the external device to either of the USB ports on the back of the cradle, and then place the GoBook MAX onto the vehicle cradle. You can install or remove the computer from the vehicle cradle without connecting or disconnecting the cables from the cradle.
  • Page 45 FCC regulations require that users of vehicle-mounted antennas must use only antennas authorized for use with the GoBook MAX in order to meet FCC RF exposure limits. Please contact your organizations’ s help desk for a list of approved vehicle-mounted antennas. For mounting installation and/or mounting instructions for these types of antennas, see the instructions that accompany each antenna.

  • Page 46: Selecting The Right Surge Protection

    Doing so may cause an electrical short and subsequent damage to the cradle. 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Surge Protection A large number of computer and high technology equipment damage is directly related to AC power and telephone line problems.

  • Page 47: Selecting The Right Equipment

    The devices that will be attached to the computer also need to be surge protected. £ 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. Maintenance and Storage The GoBook MAX is ruggedized and weather resistant. Handle it with the normal care required by any sophisticated electronic equipment, and the computer will provide reliable service even under harsh field conditions.

  • Page 48: Touch Screen Care

    79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Hard Drive Care and Handling All hard drives contain media for data storage in the form of a rotating disk, read/write head(s), a motor, and electronics for interfacing and control.

  • Page 49: Internal Hard Drives

    GoBook MAX Help Page 49 of 70 To reduce exposure to high operating shocks, the GoBook MAX uses power modes for the hard drive that prevent the read/write heads from being positioned over the disk when it is not being used: idle mode and standby mode.

  • Page 50: Battery Maintenance And Storage

    Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent £ possible damage to the battery, the GoBook MAX does not allow the battery to charge if the internal temperature of the battery gets too low (< 5°C or < 41°F) or too high (> 45°C or > 122°F).

  • Page 51: Computer Maintenance And Storage

    GoBook MAX Help Page 51 of 70 GoBook MAX™ Help Computer Maintenance and Storage Maintaining Your Computer Follow these guidelines to help maintain the condition and performance of your computer. Turn off the computer when you are not using it.

  • Page 52: Storing Your Computer

    Storing Your Computer You can store the GoBook MAX for approximately 7 - 10 days without losing data as long as the battery is fully charged to begin with. If you plan to store the computer for more than 7 - 10 days, follow these storage guidelines.

  • Page 53: Post Messages

    Applications £ GoBook MAX™ Help POST Messages When the GoBook MAX computer restarts, it tests its hardware components. This test is called the Power On Self Test (POST) . If the system finds an error during this test, it displays an error message.
  • Page 54 GoBook MAX Help Page 54 of 70 Fixed disk is not working or not configured properly. Check to see if fixed disk is attached properly. Run Setup. Find out if the fixed-disk type is correctly identified. Stuck key There is a key on the keyboard that is stuck. Inspect it to see if there are any visible problems.
  • Page 55 GoBook MAX Help Page 55 of 70 The timer test failed. Requires repair of system board. Real time clock error Real-Time Clock fails BIOS hardware test. May require board repair. Check date and time settings BIOS found date or time out of range and reset the Real-Time Clock. May require setting legal date (1991- 2099).
  • Page 56 GoBook MAX Help Page 56 of 70 ServerBIOS2 test error: Cannot write to EISA CMOS. DMA Test Failed ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers. Software NMI Failed ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt).
  • Page 57 GoBook MAX Help Page 57 of 70 PS/2 Mouse installed. nnnn kB Extended RAM Passed Where nnnn is the amount of RAM in kilobytes successfully tested. nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested.

  • Page 58: Ms-Dos Messages

    Video BIOS shadowed Video BIOS successfully copied to shadow RAM. 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help MS-DOS Messages MS-DOS operating system may display a warning or error message if it encounters a problem with a command in the CONFIG.SYS or AUTOEXEC.BAT file, or a command that you entered at the DOS...

  • Page 59: Windows Messages

    79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. Troubleshooting This section is designed to help you determine and fix problems you might encounter while operating the GoBook MAX computer. Try the following things in order: file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~... 4/15/2003...
  • Page 60 GoBook MAX Help Page 60 of 70 First look through the categories in this section for a solution. £ If you don’ t find a solution for your situation here, try one of the resources listed below. £ If you are having a problem with a computer...
  • Page 61 GoBook MAX Help Page 61 of 70 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Batteries The battery does not charge To prevent possible damage to the battery, the system will not allow a charge if the battery £...
  • Page 62 Consider replacing the battery if you are not getting the usage you need from it. 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX Help Display The display performance is slow The temperature may be too cold.

  • Page 63: Hard Disk

    Try restarting your computer for the changes to take effect. £ 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX Help Hard Disk The hard disk will not spin up so the computer can’ t boot up This occurs if the unit is exposed to extreme low temperatures.
  • Page 64 Any card in the PC card socket except for a properly formatted memory card will cause this error £ since it is trying to read the PC card. 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help I/O Ports I can’ t access a serial port...

  • Page 65: Landline Modems

    Incorrect characters appear on the screen when I press certain keys You may be in NUM LOCK mode. Press FN+NUM LOCK to toggle NUM LOCK mode off. £ 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX Help Landline Modems The modem doesn’ t work When you first try to use HyperTerminal or similar application , the system responds with a £...
  • Page 66 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Miscellaneous The computer shuts off unexpectedly...
  • Page 67 , check the electrical outlet you are using to make sure it is £ working properly. If the GoBook MAX computer does not turn on, restart the computer by holding down both £ mouse buttons for at least 10 seconds and then release the buttons.
  • Page 68 £ remain idle for ten minutes. After ten minutes, connect external power and retry. 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Mouse I have difficulty double-clicking the mouse fast enough From the Start Menu, select Settings, Control Panel, and then choose Mouse. The Response tab £...

  • Page 69: Pen/Touch Screen

    “ Stop [card name] card.” 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX™ Help Pen/Touch Screen When I try to use the stylus on my touch screen, nothing happens file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~...

  • Page 70: Wireless Modems

    The computer remains functional; however, moving the computer to a more suitable environment £ will allow the display to recover. 79_0100_003 13 August 2001 2001 Itronix Corporation. All rights reserved. GoBook MAX Help Wireless Modems This Page left blank<!--(HR) ============================================================-->...

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