SMC Networks Barricade SMC2404WBR User Manual page 98

BACK - Troubleshooting - Cable
Ø Most DSL services provide DHCP to their customers, however, they require a
username and password in order to log into the service. This is called PPP over
Ethernet. You need to verify exactly what your login and password is for your
service.
Ø Then log into the router at http://192.168.2.1, go to the "Advanced Setup"
section, click on "WAN", and then select "PPPoE". You will then see fields for
your login and your password. Enter this information exactly as provided by the
ISP. In most cases, you should leave the Service Name blank. Then press the
"Apply" button. The router should automatically establish a connection to the
WAN. Go to the "Status" section, and under the "Internet" column, it should say
Cable/DSL Connected. If so, then you are online and can now open your web
browser. If it still says Disconnected, then turn off the router and the DSL modem
for about 5 minutes. Then turn them back on, log into the router again, and it
should be connected.
Earthlink customers may need to enter their
full email address for the "User Name" or
"Account". See examples below:
Below is a list of services that may require
the full email address for the "User Name"
(much like Earthlink DSL).
DSL Modem Troubleshooting
NEXT - Troubleshooting - Static IP
a) ELN/username@earthlink.net
b) username@earthlink.net
c) you may also need to enter "Earthlink DSL" as
the Service Name