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SMC Networks Barricade SMC2404WBR User Manual

Smc wireless turbo cable/dsl broadband router user guide
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Summary of Contents for SMC Networks Barricade SMC2404WBR

  • Page 1 NEXT - Technical Specifications...

  • Page 2: Technical Specifications

    BACK - Introduction NEXT - Cable Modem - WAN Type Technical Specifications Standards: IEEE 802.3 10BaseT Ethernet IEEE 802.3u 100BaseTX Fast Ethernet IEEE 802.11b WAN Interface: 10Base-T/100Base-TX LAN Interfaces: 10Base-T/100Base-TX 3 RJ-45 ports LAN data transfer rate is up to 10/20Mbps (10BaseT half/full duplex) or 100/200Mbps (100BaseTX half/full duplex) Management: Web-based management...
  • Page 3 Internet Sharing Methods: Static IP Dynamic IP PPPoE Advanced Features: Dynamic IP Address Configuration - DHCP, DNS Firewall - Client Privileges, hacker prevention, logging Virtual Server via NAT and NAPT Virtual Private Network - IPSec and PPTP pass-through Intrusion Detection, Email Alerting, Parental Control Indicator Panel: PWR (Power), WLAN (Wireless LAN), WAN (Wide Area Network) Link Lights - LAN1, LAN2, LAN3 (10/100 lights are solid when linked at 100,...
  • Page 4 Operating Channel: 11 Channels (US, Canada) 13 Channels (Europe) 14 Channels (Japan) Wired Equivalent Privacy (WEP) Algorithm: 64/128/256-bit RC4 Input Power: 5V 2.5A Firmware Upgrade: Via Web Interface Warranty: Limited Lifetime Technical Support You can download and upgrade to the latest version of software from SMC's Technical Support site, http://www.smc.com/index.cfm?action=tech_support_support_tools.

  • Page 5: Cable Modem

    BACK - Technical Specifications NEXT - Router Connection Type - DSL Cable Modem Most users who have cable modems are set up for DHCP. These include Internet Service Providers (ISP) such as Comcast, AT&T Broadband and Rogers Cable service. At most, your ISP may have contacted you to register the Media Access Control (MAC) address of your network interface card (NIC) in the machine.

  • Page 6: Dsl Modem

    BACK – Router Connection Type - Cable NEXT - Router Connection Type - Static IP DSL Modem Most users with DSL modems require a username and password in order to log onto the Internet. These include Internet Service Providers (ISP) such as PacBell, Earthlink or Sympatico.
  • Page 7 BACK – Router Connection Type - DSL NEXT - Connect Your Barricade Static (Fixed) IP Address If you have been provided a Fixed IP from your Internet Service Provider, they should have given you the IP Address, Subnet Mask, Gateway, and DNS Addresses.
  • Page 8 NEXT – Computer Configuration - Configuring your BACK – Router - Static IP Connection Connecting To Your SMC2404WBR 11/22 Mbps Wireless Broadband Router There are 3 major segments that you will connect together: Modem to Router to Computer. Figure 1.0 The picture above illustrates the hardware needed to set up your network.
  • Page 9 port. This will indicate that the connection is firmly attached. Then look at the front of your router, and you will see a WAN LED. If this light is lit, it will indicate that you have a connection coming from your modem. This is vital to successfully establishing an internet connection through the router.
  • Page 10 BACK - Connect Your Barricade NEXT – Browser Settings - Main Page Configuring your Personal Computer (PC) This section will assist you in configuring your browser and computer settings Before you start configuring your PC, make sure that you have properly connected your Modem to the WAN port of the Wireless Barricade Turbo router.

  • Page 11: Internet Explorer

    BACK - Configuring your PC NEXT - Configuring Internet Explorer This section will allow you to configure your browser settings for: Netscape Internet Explorer If you use any other browser, please consult the help guide on how to configure your browser settings when using a router.

  • Page 12: Configuring Internet Explorer

    BACK – Browser Settings NEXT - Browser Settings - Configuring Netscape See also: Configure TCP/IP - Windows 9x/Me Configure TCP/IP - Windows NT Configure TCP/IP - Windows 2000 Configure TCP/IP - Windows XP Configuring Internet Explorer Configuring Windows 9x/Me/NT/2000: This set up will allow you to set up your Internet Explorer (Note: Shown below is Internet Explorer version 5.5) to access SMC’s login page with the EZ 3-Click Installation Wizard software.
  • Page 13 Step 2: Click on “Internet Options”. Figure 1.1 Step 3: This will bring up your Internet Options menu. Now, click on the “Connections” tab.
  • Page 14 Figure 1.2 Step 4: Select “Never dial a connection”. Now, click on the “LAN Settings” button. Figure 1.3 Step 5: In the “Local Area Network (LAN) Settings” menu, uncheck all checkbox settings. (Note: Includes un-checking “Automatically detect settings”). Once everything is unchecked, click “OK” to close the “Local Area Network (LAN) Settings”...
  • Page 15 Figure 1.4...
  • Page 16 BACK – Browser Settings - Internet Explorer Settings NEXT - Configuring Your Computer See also: Configure TCP/IP - Windows 9x/Me Configure TCP/IP - Windows NT Configure TCP/IP - Windows 2000 Configure TCP/IP - Windows XP Configuring Netscape Launch Netscape by double-clicking on the Netscape icon (Note: Shown Step 1: below is Netscape Navigator version 4.79): Figure 1.0...
  • Page 17 Figure 1.2 Step 4: Click on “Advanced” section. Figure 1.3...
  • Page 18 Step 5: Click on the “Advanced” section and then click on "Proxies". Make sure that the proxies are disabled and direct connection is selected. Figure 1.4...
  • Page 19 BACK – Configuring Netscape Settings NEXT - Configuring TCP/IP on Windows 9x/Me Configuring Windows 9X and Millennium Please click on the icon that corresponds to your Operating System: Note: Windows 95, 98, and Millennium are registered trademarks of Microsoft.
  • Page 20 NEXT - Configuring Dynamic on Windows BACK – Configuring TCP/IP on Windows 9x/Me 9x/Me Installing TCP/IP Protocol: Windows 9x/Me Step 1: Click on the "Start" button and choose "Settings", and then "Control Panel". Figure 1.0 Step 2: Double-click the "Network" icon and select the "Configuration" tab in the Network window.
  • Page 21 Figure 1.1 Figure 1.2 Step 3: Click the "Add" button to add the TCP/IP network component to your...
  • Page 22 Figure 1.3 Step 4: Double-click "Protocol" to add the TCP/IP protocol. Step 5: Select the "Microsoft" item in the manufacturer’s list. Then choose "TCP/IP" in the Network Protocols. Click the "OK" button to return the Network window. Figure 1.4 Step 6: The TCP/IP Protocol will be listed in the Network window. Click "OK" to complete the install procedure and restart your PC to enable the TCP/IP protocol.
  • Page 23 BACK - Configuring TCP/IP on Windows 9x/Me NEXT – Configuring Static for Windows 9x/Me Configuring TCP/IP: Dynamic IP on Windows 9x/Me Step 1: Click on the "Start" button and choose "Settings", and then click on "Control Panel". Figure 1.0 Step 2: Double-click the "Network" icon.
  • Page 24 Figure 1.1 Step 3: Select the TCP/IP that is bound to the network adapter that you are currently using to plug directly into the Wireless Broadband Router. Click "Properties". Figure 1.2...
  • Page 25 Step 4: Select "Obtain an IP address automatically" in the IP Address tab. Make sure that there are no values set under the "Gateway" tab, and choose "Disable DNS" on the "DNS Configuration" tab. These settings will all be automatically configured by the DHCP Services that are built-into the router.
  • Page 26 BACK – Configuring Dynamic on Windows NEXT - Configuring Windows NT/2000/XP - Main 9x/Me Page Configuring TCP/IP: Static IP for Windows 9x/Me NOTE: Set up your machine statically ONLY if you have already tried the Dynamic IP addressing and you were unable to obtain an IP address. Also, some Windows 9x/ME systems will request that you insert your Windows CD in order to complete the following configuration.
  • Page 27 Step 2: Double-click the "Network" icon. Figure 1.1 Step 3: Select the TCP/IP that is bound to the network adapter that you are currently using to plug directly into the Wireless Broadband Router. Click "Properties".
  • Page 28 Figure 1.2 Step 4: Select the Specify an IP option and insert an IP address that is not in the range of the DHCP LAN address. For example, you might want to insert 192.168.2.50 for the IP address if the DHCP LAN address pool is 192.168.2.100 to 192.168.2.199.
  • Page 29 Figure 1.3 Step 5: Click on the Gateway tab and then insert the Wireless Barricade Turbo’s IP address, 192.168.2.1, and then press the "Add" option. You should see the gateway IP appear in the “Installed Gateways” section at this point.
  • Page 30 Figure 1.4 Step 6: Click on the DNS Configuration tab and check the Enable option. Insert a host name (it can be any name you choose). Then insert the Wireless Barricade Turbo's IP address, 192.168.2.1, where it says DNS Server Search Order and press "Add".
  • Page 31 Figure 1.5 Step 7: Reboot the machine when prompted to do so.
  • Page 32 BACK – Configuring Static on Windows 9x/Me NEXT - Configuring TCP/IP on NT/2000/XP Configuring Windows NT/2000/XP Please click on the icon that corresponds to your Operating System: Note: Windows NT, 2000 and XP are registered trademarks of Microsoft.
  • Page 33 BACK - Configuring Windows NT/2000/XP - NEXT – Configuring Dynamic for Windows NT Main Page Installing TCP/IP on Windows NT/2000/XP In NT-based systems, the TCP/IP protocol is automatically configured during the installation of your network interface card (NIC). Simply confirm that this protocol is set up to obtain an IP from the router.
  • Page 34 Step 2: Go to the Protocols tab and verify that TCP/IP is showing in the window. Once your network adapter is installed correctly, this TCP/IP option will allow you to configure the adapter for DHCP or a fixed IP address. Figure 1.1 WINDOWS 2K/XP Step 1: Right-click the "Network Places"...
  • Page 35 Step 2: Right-click the "Local Area Connection" that refers to the Ethernet adapter that is plugged into the router, and click “Properties”. Step 3: Make sure that there is an “Internet Protocol TCP/IP” option and that it has a check mark beside it. If it is not checked, then you do not have this protocol instead.
  • Page 36 BACK – Configuring TCP/IP on Windows NEXT – Configuring Static for Windows NT NT/2000/XP Configuring TCP/IP: Dynamic IP on Windows NT Step 1: Right-click the Network icon on your desktop and click "Properties". Figure 1.0 Step 2: Go to the Protocols tab and select the TCP/IP Protocol and then click on the "Properties"...
  • Page 37 Figure 1.1 Step 3: Go to the DNS tab and make sure that you are set up to obtain DNS automatically as well.
  • Page 38 Figure 1.2 Step 4: Click "OK" to close the TCP/IP properties window. Click "OK" again to close the Network properties window.
  • Page 39 BACK – Configuring Dynamic on Windows NT NEXT – Configuring Dynamic on Windows 2000 Configuring TCP/IP: Static IP on Windows NT Step 1: Right-click the Network icon on your desktop and click "Properties". Figure 1.0 Step 2: Click on the "Protocols" tab and check the properties of the TCP/IP. Select your adapter from the drop-down menu.
  • Page 40 Figure 1.1 Step 3: Click on "Specify an IP address" and then set a static IP address as previously directed. (Note: The IP address in this figure is for illustration purposes only.) Figure 1.2...
  • Page 41 Figure 1.3 Step 4: Go to the DNS tab and make sure that the router’s IP is listed, 192.168.2.1 and a Hostname is entered. (Note: Your hostname can be any naming scheme you chose your machine to be called unless specified by a System administrator or ISP.)
  • Page 42 Figure 1.4 Step 5: Click "OK" and click "Close" to continue and save the changes.
  • Page 43 BACK – Configuring Static for Windows NT NEXT – Configuring Static for Windows 2000 Configuring TCP/IP: Dynamic IP on Windows 2000 Step 1: Right-click the "Network Places" icon on your desktop and click "Properties". Figure 1.0...
  • Page 44 Step 2: Right-click the "Local Area Connection" that refers to the Ethernet adapter that is plugged into the router, and click "Properties". Figure 1.1 Step 3: Click the “Internet Protocol: TCP/IP” option and click “Properties”. Then make sure that everything is set to obtain an IP address automatically (including DNS).
  • Page 45 Figure 1.2...
  • Page 46 BACK- Configuring Dynamic on Windows 2000 NEXT – Configuring Dynamic on Windows XP Configuring TCP/IP: Static IP on Windows 2000 Step 1: Right-click the "Network Places" icon on your desktop and click "Properties". Figure 1.0...
  • Page 47 Step 2: Right-click your Local Area Connection and click "Properties". Figure 1.1 Step 3: Click “Internet Protocol TCP/IP” and click “Properties”. Select the "Use the following IP Address" option and insert an IP address that is not in the range of the DHCP LAN address.
  • Page 48 Figure 1.2 Step 4: Click "OK" and click "Close" to continue and save the changes.
  • Page 49 BACK – Configuring Static IP for Windows 2000 NEXT – Configuring Static IP for Windows XP Configuring TCP/IP: Dynamic IP on Windows XP Step 1: Click the "Start" button and choose "Control Panel". Figure 1.0...
  • Page 50 Step 2: Double-click the "Network and Internet Connections" option, and then click "Network Connections". Figure 1.1 Figure 1.2...
  • Page 51 Step 3: Then right-click the Local Area Connection and click "Properties". Figure 1.3 Step 4: Click the “Internet Protocol TCP/IP” option and make sure that the options for “Obtain IP address automatically” and “Obtain DNS servers automatically” are checked.
  • Page 52 Figure 1.4 Step 5: Click on “OK” to the Internet Protocol Properties to close that window. Click “OK” again to close the Network Connections window.
  • Page 53 BACK – Configuring Dynamic on Windows XP NEXT – 3 Clicks Setup Wizard Configure TCP/IP: Static IP on Windows XP Step 1: Right-click the "Network Places" icon on your desktop and click "Properties". Figure 1.0 Step 2: Right-click your "Local Area Connection" and click "Properties". Step 3: Click “Internet Protocol TCP/IP”...
  • Page 54 Figure 1.1 Figure 1.2...
  • Page 55 Step 4: Click on the "Use the following IP address" option. Figure 1.3 Step 5: Input a static IP.
  • Page 56 Figure 1.4 Step 6: Click "OK" and click "Close" to continue and save the changes.
  • Page 57 BACK – Configuring Static on Windows XP NEXT – 3 Clicks - Dynamic SMC Networks EZ 3-Click Installation Wizard Compatible with Windows 9x/Me/NT/2K/XP Step 1: Insert the SMC2404WBR CD into your CD-ROM Drive. Step 2: The EZ 3-Click Installation Wizard will auto-run. Choose the “Router Setup”...
  • Page 58 Figure 1.1 Step 4: If you selected the Cable option, the router will automatically begin to establish a connection with your ISP as shown in Figure 1.2. If you selected the DSL option, skip to Step 5. If you selected the Static IP option, please skip to Step 6.
  • Page 59 DSL Connection Step 5: Almost all DSL connections require a username and password. Please input this information in the specified boxes. If you do not have a username/password but still use a DSL connection, please leave these fields blank and click the "Next" button. Go to Step 7 after clicking "Next". Figure 1.3 Static (Fixed) IP Connection Step 6: If your ISP has given you a Static (Fixed) IP, then you should have the...
  • Page 60 Figure 1.4 Figure 1.5 Step 7: The application will begin configuring the router after you have filled in the appropriate information. Click on "Next" to continue to the “Status” window, which will display what process is being performed.
  • Page 61 Model Number of your product will be displayed in the lower left-hand corner of the screen for your convenience). You can get the Serial Number from the bottom of your Wireless Barricade Turbo. Thank you for choosing SMC Networks. Figure 1.7...
  • Page 62 Figure 1.8...
  • Page 63 BACK - Connection Wizard - QIG NEXT – 3 Clicks - PPPoE SMC Networks EZ 3-Click Installation Wizard Cable Connection: Compatible with Windows 9x/Me/NT/2K/XP Step 1: Insert the SMC2404WBR CD into your CD-ROM Drive. Step 2: The EZ 3-Click Installation Wizard will auto-run. Choose the “Router Setup”...
  • Page 64 Figure 1.1 Step 4: The Setup Wizard will now configure the router to establish a connection with your ISP as shown below. If you receive any error messages regarding a failure to connect, please start over and try again or view the Help files for more troubleshooting steps.
  • Page 65 When registering your product Model Number of your product will be displayed in the lower left-hand corner of the screen for your convenience). You can obtain the Serial Number from the bottom of your Wireless Barricade Turbo unit. Thank you for choosing SMC Networks.
  • Page 66 Figure 1.5...
  • Page 67 BACK - 3 Clicks - Dynamic NEXT – 3 Clicks - Static SMC Networks EZ 3-Click Installation Wizard - Quick Install Guide DSL Connection: Compatible with Windows 9x/Me/NT/2K/XP Step 1: Insert the SMC2404WBR CD into your CD-ROM Drive. Step 2: The Setup Wizard will auto-run. Choose the “Router Setup” option to begin configuring the router for Internet access.
  • Page 68 Figure 1.1 Step 4: Almost all DSL connections require a username and password. Please input this information. If you do not have a username/password but still use a DSL connection, please leave these fields blank and click the “Next” button. Figure 1.2 Step 5: The Setup Wizard will now configure the router to establish a connection with your ISP as shown below.
  • Page 69 Figure 1.3 Step 6: After the router has been successfully configured, you will receive a “Congratulations” message in the Status window. At this point, your Wireless Barricade Turbo unit is now online. Please click the “Finish” button. Figure 1.4 Step 7: Once you click on the “Finish” button, you will be asked to register your product.
  • Page 70 When registering your product Model Number of your product will be displayed in the lower left-hand corner of the screen for your convenience). You can obtain the Serial Number from the bottom of your Wireless Barricade Turbo unit. Thank you for choosing SMC Networks. Figure 1.6...
  • Page 71 BACK - 3 Clicks - PPPoE NEXT – Advanced Settings - Main Page SMC Networks 3-Click Installation Wizard - Quick Install Guide Static (Fixed) IP Address Connection: Compatible with Windows 9x/Me/NT/2K/XP Step 1: Insert the SMC2404WBR CD into your CD-ROM Drive.
  • Page 72 Figure 1.1 Step 4: If your ISP has given you a Fixed or Static IP, then you should have the information concerning your IP Address, Subnet Mask, Gateway, and DNS addresses in your possession. Please input that data carefully and correctly in the appropriate fields.
  • Page 73 failure to connect, please start over and try again or view the Help files for more troubleshooting steps. Figure 1.3 Step 6: After the Wireless Barricade Turbo has been successfully configured, you will receive a “Congratulations” message in the Status window. At this point, your router is now online.
  • Page 74 When registering your product Model Number of your product will be displayed in the lower left-hand corner of the screen for your convenience). You can obtain the Serial Number from the bottom of your Wireless Barricade Turbo unit. Thank you for choosing SMC Networks. Figure 1.6...

  • Page 75: Advanced Settings

    BACK - 3 Clicks - Static NEXT – Advanced Settings - Wireless Advanced Settings - Main Page This section will discuss the advanced firewall features of the SMC2404WBR Broadband Router. This will also cover, in detail, how to configure Remote Management, SPI, Virtual Servers, Access Control and other features.
  • Page 76 BACK - Advanced Settings - Main Page This section will allow you to configure your SMC2404WBR for use with WEP (Wired Equivalent Privacy) security. Figure 1.0 To configure the Wireless Barricade Turbo as a wireless access point for wireless clients (either stationary or roaming), all you need to do is define the radio channel, the Service Set ID (SSID), and encryption options.
  • Page 77 Figure 1.1 Once you have established a wireless connection to the router, you can configure WEP encryption if you are transmitting sensitive data via the wireless network. The standard 64bit/128bit/256bit encryption requires you to use the same set of encryption/decryption keys for the Wireless Barricade Turbo and all of your wireless clients.
  • Page 78 Figure 1.2 Note that you are given the option of choosing between four keys. The keys are displayed as Key 1, Key 2, Key 3, and Key 4. Normally, Key 1 is recommended. However, you can also enter keys under Key 2, 3, and/or 4. Once the same key is configured for Key 2, 3, or 4 of your wireless card, the wireless connection will be established.
  • Page 79 Figure 1.4...
  • Page 80 BACK - Advanced Settings - Wireless Advanced Settings - Virtual Server The Virtual Server portion is designed to allow traffic from the WAN side that is destined for a particular port to be specifically directed to the desired machine/server on the LAN side of the router. In other words, depending on the requested service (TCP/UDP port number), the Wireless Barricade Turbo redirects the external service request to the appropriate server (located at another internal IP address).
  • Page 81 Standard Ports Telnet SMTP HTTP POP3 IDENT NNTP PPTP RDP/Terminal Services The "Private IP" is the IP address of the computer that you are using: § To find out what IP address your computer has: Click on Start, select Run, and type “command” At the DOS prompt, type “ipconfig”...
  • Page 82 your web server using its domain name (for example: www.smc.com) b) You must have the domain name translate to the WAN IP of the router c) When plugged directly into the router, you must use the internal private IP of the server in order to access its web resources If you still cannot access your web server through the router after opening port 80, change the "Public Port"...
  • Page 83 BACK – Advanced Settings - Virtual Server NEXT - Advanced Settings - Access Control Advanced Settings - Special Applications Special Applications is a feature that allows your entire LAN or all the computers on your network to use the range of ports specified. The Trigger Port is the outbound port.
  • Page 84 Games: Make sure that you have the necessary ports to play your games. These ports refer to: Trigger port (Outbound data port): You can only enter one trigger in each column. Public port (Inbound data port): You can enter one single port or a large range if necessary. Messengers &...
  • Page 85 BACK – Advanced Settings - Special NEXT - Advanced Settings - URL Blocking Applications Advanced Settings - Access Control Access Control is an extremely useful function provided so that Network Administrators can effectively manage or segment the networks. The features included here allow you to specify different privileges for your client PCs.
  • Page 86 Click on the "Add PC" link in order to define the appropriate settings for Client PC services. Figure 1.1 You can set a "Client PC Description". This should help you identify which PC or group of PCs that specific filtering rule applies to. The "Client PC Description" will be listed on the main Access Control Page in the "Normal Filtering Table".
  • Page 87 Figure 1.2 The above image shows that you have an option to manually configure the port ranges and the type of ports you which to block as well. This is called the "User Define Service". The user can select either the TCP or UDP protocol. Then you must enter the exact port ranges you which to filter.
  • Page 88 BACK – Advanced Settings - Access Control NEXT - Advanced Settings - Intrusion Detection Advanced Settings - URL Blocking The Wireless Barricade Turbo allows users to block access to certain Internet sites by entering either a full URL address or just a keyword of the Internet site. User can enter the full URL address or some keywords of the Web site, The router will examine all the HTTP packets to block the access to those particular sites.
  • Page 89 BACK – Advanced Settings - URL Blocking NEXT - Advanced Settings - DMZ Advanced Settings - Intrusion Detection Figure 1.0 The Intrusion Detection feature of the Barricade limits the access of the incoming traffic from the WAN side. The Stateful Packet Inspection (SPI) functionality is enabled by default.
  • Page 90 BACK – Advanced Settings - Intrusion Detection NEXT - Advanced Settings - Miscellaneous Advanced Settings - DMZ If you have a client PC that cannot run an Internet application properly from behind the firewall, then you can open the client up to unrestricted two-way Internet access.
  • Page 91 BACK – Advanced Settings - DMZ Advanced Settings - Administrator Idle Time-Out: Allows you to set the specified time of inactivity which will command the router to automatically log out the administrator. Figure 1.0 Remote Management NEXT – Troubleshooting - Main Page Miscellaneous Remote management allows you to log into your router from a remote location.
  • Page 92 Figure 1.1 Configuration Tools: Allows you to backup/restore all your settings. Also gives you the option of restoring the router to factory defaults. Figure 1.2 Simply select the "Backup" radio button and click "More Configuration. Click "Save" and choose the location where you want the file to be saved.

  • Page 93: Troubleshooting: Remote Management

    Troubleshooting: Remote Management Q) I set 0.0.0.0 as the Remote Mgmt. IP and still cannot access the router remotely. 1)Check for firmware updates from http://www.smc.com. Once updated, reset and reconfigure your router. 2) Check your permissions with your network administrator. Make sure that you have access to port 8080.

  • Page 94: Types Of Connections

    BACK – Advanced Settings - Miscellaneous NEXT – Troubleshooting - Types of Connections Troubleshooting Section: SMC2404WBR This section will provide some common troubleshooting guides for your Wireless Barricade Turbo SMC2404WBR Wireless Cable/DSL Broadband Router – Types of Connections Cable Static (Fixed IP) Frequently Asked Questions Disable Dial-up and Proxy Ethernet Adapter (Network Interface Card)
  • Page 95 BACK - Troubleshooting - Main Page Ø A common WAN type is DHCP or Dynamic Host Configuration Protocol (commonly known as Dynamic IP addressing). This is for Internet Service Providers (ISP) that provide you with an IP address dynamically. For example, if you do not need a username and password to get online, then you most likely have a provider that is using DHCP.
  • Page 96 BACK – Troubleshooting - Types of Connections Ø Most Cable services are very simple to configure. You simply need to clone the MAC address of the network card that was registered by your ISP. To do so, you MUST run the SMC Connection Wizard software from the machine that is usually plugged directly into the modem.
  • Page 97 the top of the page. On the left “Internet” column, it should say Cable/DSL Connected at this point. If so, then you are online. If it still says Disconnected, then go back to the "Dynamic IP" section and click on the “CloneMAC Address” button.
  • Page 98 BACK - Troubleshooting - Cable Ø Most DSL services provide DHCP to their customers, however, they require a username and password in order to log into the service. This is called PPP over Ethernet. You need to verify exactly what your login and password is for your service.
  • Page 99 If you continue to have problems, download the latest firmware available for download from our site: http://www.smc.com/. The instructions will be included in the download file. a) Mindspring (username@mindspring.com) b) Ameritech (username@ameritech.net) c) MTS Sympatico Business (username@res.mts.net) d) Bell Canada (username@on.aibn.com or username@qc.aibn.com) e)Pacific Bell (username@pacbell.net) f) SBC (username@sbcglobal.net)
  • Page 100 BACK – Troubleshooting - DSL Static IP Address Troubleshooting Ø This should be the simplest of all the different types of WAN configurations. You need to be sure that you have ALL 5 numbers from your ISP: § IP Address §...
  • Page 101 BACK – Troubleshooting - Static IP NEXT - FAQ - Disable Dial-up and Proxy Frequently Asked Questions - Main Page This section will show common troubleshooting guides that may be very helpful when configuring your router. You will also find the General FAQ section extremely useful as it includes several networking definitions, MAC OS info and Linux help files.
  • Page 102 BACK - FAQ - Main Page 1. Usually you can determine if you are running firewall software by looking in the systems tray. This is located in your lower right-hand side of your screen. Most common firewall software applications are Zone Alarm, Black Ice Defender, Norton, and McAfee.
  • Page 103 BACK - FAQ - Disable Dial-up and Proxy Network Interface Cards - What adapter are you using? The following section is very helpful in the event that you cannot connect to the router interface. This will show you how to change the actual speed of your adapter and properly identify its Make/Model.
  • Page 104 § To continue installing the router, click here. Windows 2000 § Click “Start”, click “Settings” and click on “Control Panel”. Then go ahead and double-click on “Network and Dial-up Connections”. You should see a list of Local Area Connections. If there are too many adapters and it is confusing to identify your LAN connection, please click on “View”...
  • Page 105 hard-set the speed of the adapter. Click the “Configure” button and go to the “Advanced” tab. Look through each setting and change the “media type” or “link speed” to 10Mb Half Duplex/10BaseT. Then press OK to save the changes.

  • Page 106: Third Party Software

    BACK – FAQ - Network Interface Card Routing Software: You may have installed programs that allow you to route information from one network to another. You may need to uninstall/disable this software in order to successfully access the router. This would include popular proxy applications such as: §...
  • Page 107 BACK – FAQ - Software Conflicts Ø Overview § IPSec stands for IP Security. It provides authentication and encryption over the Internet. It functions at Layer 3 and thus secures everything on the network. It has become a standard protocol used for virtual private networks (VPNs).
  • Page 108 Ø CheckPoint VPN § Update firmware to latest version, reset to defaults. § Try forwarding ports 256, 564, and 500, in the Virtual Server screen of the Barricade. § There also may be a "Use Through NAT Transparency Mode", "Use through Firewall", or similar setting in the client software; if so, select it.
  • Page 109 § Two modes of UDP Encapsulation are available: o Automatic mode in which UDP encapsulation is performed only when the Secure Remote client is behind a dynamic Network Address Translation device configured for Hide mode. In other cases, IPSec packets are transmitted in the standard manner.
  • Page 110 BACK – FAQ - VPN Connections SMC2404WBR: 11/22 Mbps Auto-Sensing Wireless Cable/DSL What is a LAN? A communications network that serves users within a confined geographical area. It is made up of servers, workstations, a network operating system and a communications link. Servers are high-speed machines that hold programs and data shared by network users.
  • Page 111 What is MDI / MDI-X? Medium Dependent Interface - Also called an "uplink port," it is a port on a network hub or switch used to connect to other hubs or switches without requiring a crossover cable. The MDI port does not cross the transmit and receive lines, which is done by the regular ports (MDI-X ports) that connect to end stations.
  • Page 112 PPP protocol, commonly used for dial-up Internet connections, over Ethernet. Used by DSL and some cable modem providers, PPPoE supports the protocol layers and authentication widely used in PPP and enables a point- to-point connection to be established in the normally multipoint architecture of Ethernet.
  • Page 113 SYN Flood Attack An assault on a network that prevents a TCP/IP server from servicing other users. It is accomplished by not sending the final acknowledgment to the server's SYN-ACK response (SYNchronize- ACKnowledge) in the handshaking sequence, which causes the server to keep signaling until it eventually times out.

  • Page 114: Troubleshooting

    spoofing, a hacker must first use a variety of techniques to find an IP address of a trusted port and then modify the packet headers so that it appears that the packets are coming from that port. I have trouble logging into the router. Disable/Uninstall ALL software firewalls.
  • Page 115 it to the location of the firmware file. Click the "Apply" button and follow the prompts. You will notice the lights on the Barricade will react in a certain sequence. Wait patiently while the Barricade performs its reboot sequence. 5. Your 2404WBR has now been successfully upgraded. Please log into the Barricade's management and configure the router according to your type of broadband connection.
  • Page 116 Connections. 2) Double-click on Local Area Network and click Properties. Double-click where you see Internet Protocol TCP/IP. 3) Click use the following IP address and type in 192.168.2.55 4) Where it says subnet mask, type in 255.255.255.0 5) For the gateway, type in 192.168.2.1. 6) Set the preferred DNS to 192.168.2.1.
  • Page 117 You need to enter the IP address of the WAN location from where you plan to remotely administer the router. If you do not know the IP beforehand, then you can set the remote management value to 0.0.0.0 and this will command the router to allow ANY machine access to the router (of course the user must know the password in order to log in and change any settings).
  • Page 118 (Where the "XXX" refers to the IP Address of the server doing the Hosting and the space in-between the # and the name is made by hitting the "tab" key.) How does the Barricade determine the time? The Barricade is obtaining the correct time from the internet using SNTP protocol.
  • Page 119 1) Go to the Control Panel 2) Double-click on Network 3) Go to the Identification tab and write down the computer name (it will most likely be in a cc43567-a format) Windows 2K/XP 1) Go to the Control Panel 2) Double-click on System 3) Go to the Network tab and write down the computer name Now that you have the host name, you will be able to configure the router to connect to your ISP.
  • Page 120 minutes. Then turn them back on, log into the router again, and see if it says connected. If not, then you may require a host name. Follow the procedures shown for @Home customers to determine exactly what your host name is. Then enter this name in the "Dynamic IP"...
  • Page 121 called PPP over Ethernet. You need to verify exactly what your login and password is for your service. Then log into the router at http://192.168.2.1, go to the "Advanced Setup" section and click on "WAN". Then click on "PPPoE". You will then see fields for your login and your password. Enter this information exactly as provided by the ISP.
  • Page 122 download from our site: http://www.smc.com/ Troubleshooting: Third Party Applications Why can't I access my ISP's resources, such as their mail and news servers? If the servers have simple names like 'mail' or 'news', then you will need to replace those server names with the IP addresses. You can find these server names in the account properties of the email client software.
  • Page 123 If you want to setup more than one PC Anywhere host on your LAN, then you would need to configure your PC Anywhere host to listen to different port numbers, (i.e.: 5641/5642). You can find out how to change these ports in the program’s Help wizard are on Symantec's web site.
  • Page 124 OUT TCP 100 IN TCP 101 IRC Fserve OUT TCP 110 IN TCP 111 IRC IDENT IN UDP 113 IRC Send OUT TCP 120 IN TCP 121 IRC Get OUT TCP 130 IN TCP 131 You need to open the appropriate ports in the router's firewall and you will be able to operate IRC as you usually do.
  • Page 125 triggers. You can also try putting your machine in the DMZ (go into Misc. Items). Make sure that you have upgraded the firmware as well. How do I configure ICQ to work through the firewall? Here is all the info we have on ICQ: In ICQ under "Preferences &...
  • Page 126 Try setting 2000, 2050, 2069, 2085, 3010, and 2019 as triggers. Then set the public ports to 2000-3030. If you still experience problems, set the public ports to 1-64535 (note: this opens a WIDE range of ports). You can also try putting your machine in the DMZ (go into Misc.
  • Page 127 work. So you will not be able to test the server yourself by putting in the WAN IP. ID Service IP 192.168.2.7* 192.168.2.7* * This is the LAN IP address of your machine that you are using the FTP application on. If I set the FTP server to any port besides 21, clients cannot connect to my server.
  • Page 128 How do I set up windows file sharing on my LAN? Note that this is a Windows configuration issue and is not supported by SMC Networks. The site shown below will walk you through the setup step by step: http://www.wown.com...
  • Page 129 BACK – FAQ - General Questions NEXT - Featured Products Glossary Access Point - A device that is able to receive wireless signals and transmit them to the wired network, and vice versa - thereby creating a connection between the wireless and wired networks. Adapter - A device used to connect end-user nodes to the network;...
  • Page 130 Fixed IP – (see Static IP) Full-Duplex - Transmitting and receiving data simultaneously. In pure digital networks, this is achieved with two pairs of wires. In analog networks, or digital networks using carriers, it is achieved by dividing the bandwidth of the line into two frequencies, one for sending, one for receiving.
  • Page 131 allowing you to change internal IP addresses without affecting outside access to your network. NAT must be enabled to provide multi-user access to the Internet or to use the Virtual Server function. Packet Binary Convulational Code(tm) (PBCC) - A modulation technique developed by Texas Instruments Inc. (TI) that offers data rates of up to 22Mbit/s and is fully backward compatible with existing 802.11b wireless networks.

  • Page 132: Limited Warranty

    ARRANTY SMC's Limited Warranty Statement Limited Warranty Statement: SMC Networks Europe ("SMC") warrants its products to be free from defects in workmanship and materials, under normal use and service, for the applicable warranty term. All SMC products carry a standard 2 year limited warranty from the date of purchase from SMC or its Authorized Reseller.
  • Page 133 IMITED ARRANTY WARRANTIES EXCLUSIVE: IF A SMC PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS...
  • Page 134 SMC. SMC reserves the right to change specifications at any time without notice. Trademarks SMC is a registered trademark; and EZ Connect is a trademark of SMC Networks, Inc. Other product and company names are trademarks or registered trademarks of...

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