Samsung HHSM-G500005-1 Installation Manual page 16

Warranty
Joule Cyclone
The JOULE Cyclone stainless steel vessel carries a fully transferable 25-year guarantee against
faulty materials or manufacture provided that:
• It has been installed in the United Kingdom or the Republic of Ireland as per the instructions
provided in the installation manual provided with the cylinder and in accordance with all of the
relevant standards, regulations and codes of practice in force at the time.
• It has not been modified in any way, other than by JOULE
• It has not been misused, tampered with or subjected to neglect.
• The system is fed from the public mains water supply.
• It has only been used for the storage of potable water.
• It has not been subjected to frost damage.
• The unit has been serviced annually.
• The Service Log Book has been completed after each annual service.
• The warranty card is filled in and a copy is sent by email to warranty@joule.ie
Exclusions
The guarantee does not cover cylinders affected by the following;
• The effects of scale build up on the cylinder.
• Any labour charges associated with replacing the unit or its parts.
• Any consequential losses caused by the failure or malfunction of the unit.
Please note that invoices for servicing may be requested to prove that the unit has been serviced
annually.
Unvented Kit & Other Components
The expansion vessel and cold water controls supplied with JOULE models carry a 1-year guar-
antee. All other components that are fitted to, or supplied, with the unit carry a 1-year guarantee.
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