Fig 1.
Point towards facia of unit
when operating
Display
SLIDE
Pull down
to access
batteries
Operation of the Remote Control
Functions: refer Fig. 1
ON / OFF The Airconditioner
TEMP ADJUSTMENT ▲ or ▼
FAN SPEED SELECTION (cooling mode only)
SWING
: (Not enabled)
MODE
: selects either "COOL" - "DRY" - "FAN" - "HEAT"
SLEEP
: On / Off The Sleep Function
LOUVRE : (Not enabled)
ECONO
: Set cooling mode automatically to 25°C
SEND
: Resend the settings on Remote Control
START
: Selects the Auto Start Function
STOP
: Selects the Auto Stop Function
HOUR
: Adjusts the Hour Unit in the Clock
MIN
: Adjusts the Minute Unit in the Clock
TIME
: Adjusts the Current Time
Inserting The Batteries
TWO AAA BATTERIES ARE REQUIRED.
Use only two new ones.
Pull the slide downward and off the body of the controller.
Insert the batteries, negative to springs.
Setting of the Clock
With a ball point pen, depress the TIME button and the time will flash.
Use the "HR" to adjust the hour time. Ensure AM or PM is correct.
Use the "MIN" to adjust the minutes.
Press the ON/OFF to exit the time set mode. i.e. the time will stop flashing.
Operation of the HERON Q
Please Note: When using the handheld control to turn the unit on/off or to change its operation, always
point the sender at the receiver on the facia of the unit. See Fig 1.
Press the ON/OFF button of the handheld. The red indicator on the facia will light up. Alternatively,
the ON/OFF button of the receiver itself may be pressed.
One must choose what mode to operate the unit in. eg FAN, COOL, DRY or HEAT. Go to the Mode
button and press to cycle through the options.
If Fan only is desired, press Mode button until "FAN" appears on upper right of display. The fan
will run on low speed only.
If Heat is required, press Mode button until "HEAT" appears on upper centre of display. Now press
Temp ▲ or ▼ buttons to set desired temperature which will appear on centre right of display.
Please Note: When in HEAT mode, the fan operation is automatic. There will be a delay of 3 minutes
between turning unit on (red light) and the compressor starting (green light). There will be a delay
before the inside fan turns on as the control senses the output air temperature to avoid blowing air that
is too cool. The fan may turn on and off automatically. This is quite normal.
Need help?
Do you have a question about the HERON Q and is the answer not in the manual?
Questions and answers
My Heron Q keeps cutting in and out, often in less than a minute when in the heating more. Is there a problem?
Frequent cutting in and out of the Aircommand Heron Q in heating mode could be caused by:
1. Thermostat setting close to room temperature: If the set temperature is very close to the actual room temperature, the unit may cycle on and off frequently.
2. Fan speed set to AUTO: In AUTO mode, the fan speed changes based on the difference between the set and actual temperatures, which may cause frequent cycling.
3. Inadequate insulation or extreme external temperatures: If the system is used in extreme conditions without proper insulation, it may struggle to maintain temperature, leading to frequent cycling.
4. Improper unit sizing: If the unit is too large or small for the space, it can cause short cycling.
5. Obstructed airflow or dirty filters: Poor airflow can cause the unit to overheat or cool too quickly, triggering the system to shut off and restart.
Check thermostat settings, fan mode, insulation, unit size, and airflow to identify the cause.
This answer is automatically generated