A connection with the smartphone cannot be established.
Is Bluetooth on the smartphone turned on?
Is Connect in Cateye Cycling switched
Is pairing complete? Pairing must be completed to connect to a connected device.
Is the smart computer or sensor connected to a different smartphone?
When used with another cycling-related app, the apps may compete for connection to the sensor.
If the connection absolutely cannot be established, try switching Bluetooth on the smartphone off and
back on, removing the device and then pairing again, restarting the app, or
The app or the connected devices are not operating properly .
Other apps may be causing problems with communication or operation.
Power-saving apps
Memory-freeing apps
Cycling apps
Measurements are not displayed properly.
Commercial sensors (Heart rate, cadence, speed, power)
Some commercial sensors may require direct pairing separately with a smart computer unit
for using in Sensor Direct Mode.
The sensors may not support Bluetooth4.0 CSCP/HRP/CPP.
Check the specifications for the sensor being used.
Heart rate sensor
Has the electrode pad slipped out of position?
Verify that the electrode pad is still in close contact with your body.
Is your skin dry?Slightly wet the electrode pad using a gel or other substance.
Ensure that the CATEYE logo is facing in the proper direction (up).
Speed/cadence sensor (ISC sensor)
Check the set tire circumference.
Check the unit setting (km/h, mile).
Check the position and distance between the sensor and the magnet.
SMARTPHONE
Connect
-Such apps may be actively preventing communication and,
in turn, preventing Cateye Cycling from operating properly.
-Such apps may be interfering with Cateye Cycling's background operations.
-Such apps may be interfering with Cateye Cycling's background operations.
SENSOR
SMART COMPUTER
Troubleshooting
?
ON
restarting the smartphone.
Example apps:
Electrode pads (back of belt)
Need help?
Do you have a question about the PADRONE SMART and is the answer not in the manual?