Cateye STRADA SMART Troubleshooting

How to Deal with Abnormal Operations
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PADRONE SMART (CC-PA500B) / STRADA SMART (CC-RD500B)
When using in Mirror Mode
Screen Symptoms
Cannot connect at the start of
measurement
The smart com-
puter continually
The connection was suddenly
displays the
interrupted during measurement
smartphone
search screen and
Cannot connect after leaving the
is not connected
bicycle and then coming back to
to a smartphone
it
<iPhone only>
Cannot connect
after updating Cateye Cycling™
Turns to sleep screen or no dis-
play during measurement
Turns to sleep screen or no dis-
play while displaying the smart-
phone search screen
Turns to sleep
screen or no display
STRADA SMART PADORONE SMART
CC-RD500B CC-PA500B
Solution
1
Turn off the Bluetooth connection using the smartphone, and
turn it on once again.
Confi rm that the connection with the smart computer is restored.
2
Under (Menu) > [Device] in Cateye Cycling™, remove the
smart computer and perform pairing once again.
* For the iPhone, remove the smart computer registered under
[Settings] > [Bluetooth] fi rst.
1
Switch the smart computer to Sensor Direct Mode, and return
to Mirror Mode once again.
Confi rm that the connection with the smartphone is restored.
* How to switch Sensor Direct Mode/Mirror Mode:
Press and hold MODE for 1 second
2
Display the Cateye Cycling™ screen on the smartphone.
Confi rm that the connection with the smart computer is restored.
1
* When connected by displaying Cateye Cycling™, commercial
paired sensors may be the cause.
This may be improved by removing the commercial sensor
under (Menu) > [Device] in Cateye Cycling™, and pairing
once again.
Did Cateye Cycling™ terminate unintentionally?
2
Start Cateye Cycling™ once again.
* If there is a trip currently being measured, tap "Continue" to
resume the measurement. (In the case of Android phones it
will be continued automatically.)
•
Display the Cateye Cycling™ screen on the smartphone.
Confi rm that the connection with the smart computer is restored.
* When connected by displaying Cateye Cycling™, commercial paired
sensors may be the cause.
This may be improved by removing the commercial sensor
under (Menu) > [Device] in Cateye Cycling™, and pairing once again.
•
Press MODE.
The smart computer switches from the smartphone search
screen to the connection screen and reconnects with the smart-
phone.
* Measurement is performed normally at this time.
Screen Symptoms
Sleep screen is shown after leav-
ing the bicycle and then coming
back to it
Turns to sleep screen
<Important: iPhone only>
- PADRONE SMART and Cateye
Cycling™ do not match up, and
PADRONE SMART freezes
No sensor signal is received
[Troubleshooting]
PADRONE SMART (CC-PA500B)
STRADA SMART (CC-RD500B)
Solution
•
Press MODE.
The smart computer switches from the smartphone search
screen to the connection screen and reconnects with the smart-
phone.
* When the smartphone moves away from the smart computer
even for a short time, the smart computer may automatically
enter sleep mode.
•
Cancel the pairing of the iPhone and the PADRONE SMART by
following the procedure below.
1. Tap [Settings] > [Bluetooth] > [CC-PA500B] on the iPhone.
2. Tap "Forget This Device" to delete CC-PA500B.
3. Open Cateye Cycling™ and turn on [Connect] under
once again to connect to the PADRONE SMART.
4. After the PADRONE SMART is connected, the [Bluetooth
Pairing Request] dialog will be displayed. Without tapping
anything, press MODE on the PADRONE SMART for 1 second
to begin measurement.
* Tapping [Pairing] on the [Bluetooth Pairing Request] dialog
will make measurement impossible again.
When starting measurement using Cateye Cycling™, start after
tapping "Back".
1
Are you also using another smartphone application
that is connecting to the Bluetooth sensor?
Stop using both apps simultaneously, or change the other appli-
cations' settings so that it does not connect to Bluetooth sensors,
then confi rm that the sensor connection is restored.
2
Pair the sensor once again.
Confi rm that the sensor connection is restored.
3
Press the RESET button on the sensor.
Confi rm that the sensor connection is restored.
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