Roche ACCU-CHECK Active Reference Manual
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Roche ACCU-CHECK Active Reference Manual

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BLOOD GLUCOSE SYSTEM
Reference Manual

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Summary of Contents for Roche ACCU-CHECK Active

  • Page 1 CCU- ® Active BLOOD GLUCOSE SYSTEM Reference Manual...
  • Page 2 Please read this manual carefully and completely before performing the first measurement. Should you have any questions, please contact our customer support and service centre. You will find our address in Chapter 10.4. The Accu-Chek Softclix finger pricker is intended for patient self-monitoring by a single person.

  • Page 3: Table Of Contents

    Contents Introduction The meter’s main features at a glance About this reference manual Modes Test Mode Memory Mode Set Mode Initial steps before testing After opening the pack Basic settings Turning the meter on in Set Mode Setting the date and time Setting the beep tone Coding Inserting the coding chip...
  • Page 4 Contents Testing blood glucose with your Accu-Chek Active meter Materials for testing blood glucose Preparing for the blood glucose test Performing a blood glucose test In-meter dosing Plausible results Implausible results Out-of-meter dosing Testing by healthcare professionals Using Accu-Chek Active as an electronic diary Results memory Retrieving results Finding the 7 or 14 day average of glucose results 67...
  • Page 5 Keeping your meter in tip-top condition Cleaning your Accu-Chek Active meter Cleaning and disinfection in the professional environment Battery life and battery replacement Measurement and storage conditions Summary: All the display messages on your Accu-Chek Active meter About the display messages Messages and symbols Troubleshooting Possible sources of error...
  • Page 6 Parts summary Accu-Chek Active...
  • Page 7 Liquid crystal display (LCD) M(emory) button S(et) button Test strip slot with switch Measurement optics Test strip guide Battery compartment Battery Coding chip...
  • Page 8 Parts summary Accu-Chek Active...
  • Page 9 Coding chip slot Infrared interface...

  • Page 10: Introduction

    Introduction Your Accu-Chek Active blood glucose meter is a state-of-the art precision instrument that will enable you to test your blood glucose simply and with confidence. Before using your Accu-Chek Active meter or Accu-Chek Softclix finger pricker for the first time, please refer to the Getting Started Guide included in this pack.

  • Page 11: The Meter's Main Features At A Glance

    1.1 The meter’s main features at a glance Testing in record time: With a testing time of about 5 seconds, your Accu-Chek Active is one of the fastest blood glucose meters available. New design: Your new Accu-Chek Active was designed for good looks, and ergonomic functionality.
  • Page 12 1.1 The meter’s main features at a glance Integrated data evaluation: From the results stored in memory your meter can calculate the average of your blood glucose results over the last 7 or 14 days. Out-of-meter dosing: After activating the test cycle you may remove the test strip to apply blood (e.g.
  • Page 13 Easy-to-read display: Numbers and messages are clearly presented on a spacious display screen. Clear symbols give you additional easy-to-follow instructions. Intelligent power supply: Accu-Chek Active shuts off automati- cally after 1–2 minutes of non-use. Naturally, all of your results and other data remain safe in memory. Also, you receive a warning when the battery has only enough power for about another 50 tests.

  • Page 14: About This Reference Manual

    1.2 About this reference manual This manual will help you get to know your new Accu-Chek Active meter step by step. It will provide you with all the information you need to operate, troubleshoot, clean and care for your meter. It is important to remember that, in order to keep your meter in tip-top condition, you need to comply with the care instructions in addition to following the correct operating procedures.
  • Page 15 This symbol indicates that your meter is at risk of being damaged. This symbol highlights important information that will help you get the most out of your meter. We recommend that you start by familiarizing yourself with all of the elements of your Accu-Chek Active shown on pages 4–7 of this manual.

  • Page 16: Modes

    Modes As you will have gathered, your Accu-Chek Active meter can do much more than just measure blood glucose. It offers a number of additional functions, which fall into three groups. “Mode” refers to a group of functions that you can call upon. You select a mode simply by turning on the meter or by the way in which you turn it on.

  • Page 17: Test Mode

    2.1 Test Mode This is the main mode in which you will use your Accu-Chek Active meter and is used exclusively for testing your blood glucose. By inserting a test strip in the test strip guide, you automatically enter this mode.

  • Page 18: Memory Mode

    2.2 Memory Mode Memory Mode provides you with various functions to help you evaluate your results. To enter this mode, turn on your Accu-Chek Active meter by pressing the M(emory) button. You can retrieve up to 200 results. Your Accu-Chek Active meter can calculate the average of your glucose results over the last 7 or 14 days.

  • Page 19: Set Mode

    2.3 Set Mode To enter Set Mode, turn on your Accu-Chek Active meter by pressing the S(et) button. You can choose the format in which you wish the date and time to be displayed. You can enter the date and time (required once only). You can enable and disable the beep tone.

  • Page 20: Initial Steps Before Testing

    Initial steps before testing 3.1 After opening the pack Accu-Chek Active is sold complete with one lithium battery already inserted. A plastic film protects the battery against becoming drained prematurely. Before using the meter, remove the film covering the battery. The film is visible at the top of your Accu-Chek Active meter, projecting from the battery compartment.

  • Page 21: Basic Settings

    3.2 Basic settings When you turn on your Accu-Chek Active meter for the first time, it has the following settings (which you can change): Display format for the date: day.month/DD.MM (or alternatively month.day/MM-DD) Display format for the time: 24h (or alternatively 12h) Year: year of manufacture Date: 0.0 (or alternatively 0-0) Time: 0:00 (or alternatively 0:00 a.m.)
  • Page 22 3.2 Basic settings Accu-Chek Active comes in 2 versions. When you first turn on your Accu-Chek Active, please be sure to check that the meter is set to display mmol/L (for millimoles per litre) above the large numerals in the display ( ).
  • Page 23 If you see the correct unit, please enter the date and time as described. Only then can your results be properly saved in “memory” with the correct date and timestamp.
  • Page 24 3.2 Basic settings...

  • Page 25: Turning The Meter On In Set Mode

    Turning the meter on in Set Mode You use only the M and S buttons on the front of your Accu-Chek Active to enter the desired settings. Briefly press the S button (for less than 3 seconds). Accu-Chek Active is now turned on and in Set Mode. In the display you see the following: the current time display format (24h/12h) flashing: the current time, or 0:00 (a.m.) when you turn on the...
  • Page 26 3.2 Basic settings...
  • Page 27 The way in which the date and time are displayed from here on depend on the chosen display format. If you wish to change the time display format, press the M button now. This allows you to choose between 24h and 12h display format.
  • Page 28 3.2 Basic settings...

  • Page 29: Setting The Date And Time

    Setting the date and time The procedure for setting the date and time is essentially the same for all units of time (day, hour, etc.): Use the S button to select the unit of time you wish to change. The unit will flash, indicating that it is ready to be changed. Use the M button to modify the unit of time selected.
  • Page 30 3.2 Basic settings...
  • Page 31 Confirm the setting by pressing the S button again. The display moves on automatically to the next unit of time, which again flashes. Use the same procedure to set all the remaining units of time. The date and time are set in the following sequence: hours –>...
  • Page 32 3.2 Basic settings...

  • Page 33: Setting The Beep Tone

    Setting the beep tone After you have set the day and pressed the S button, you can either enable or disable the beep tone. Press the M button to turn the beep tone on and off. Press the S button to complete the settings procedure. Check that all the settings now shown on the display are correct.

  • Page 34: Coding

    3.3 Coding The properties of the Accu-Chek Active test strips you use with the meter may differ very slightly from one pack to another (because of batch-to-batch differences). Your Accu-Chek Active meter must be programmed to allow for these differences in properties in a process known as “coding”.
  • Page 35 Each time you open a new pack of test strips, you will need to insert the coding chip that came with that pack into your meter. Coding chips from other packs contain the wrong information for your new strips, so test results will be incorrect. Leave the coding chip in the meter until you have used up all of the test strips from a particular pack.
  • Page 36 3.3 Coding...

  • Page 37: Inserting The Coding Chip

    Inserting the coding chip When coding, leave your Accu-Chek Active meter turned off. Take the new coding chip from the pack of test strips. Gently slide the coding chip into the slot on the side of the ➉ meter (see parts summary). Ensure that you push the coding chip fully home.

  • Page 38: Testing Blood Glucose With Your

    Testing blood glucose with your Accu-Chek Active meter 4.1 Materials for testing blood glucose Please have the following items ready to carry out the test: your Accu-Chek Active meter with the coding chip inserted, the pack of Accu-Chek Active test strips you took the coding chip from, a suitable finger pricker (such as the Accu-Chek Softclix finger pricker and Accu-Chek Softclix Lancet).

  • Page 39: Preparing For The Blood Glucose Test

    4.2 Preparing for the blood glucose test If you are not yet familiar with the concept of blood glucose self- monitoring using a meter, practise first by carrying out a quality control test as described in Chapter 6. A quality control test is carried out in the same way as a normal test, but with control solution (a standardized glucose solution) instead of blood.

  • Page 40: Performing A Blood Glucose Test

    4.3 Performing a blood glucose test...
  • Page 41 Check the round control window on the back of the test strip with the colour scale printed on the test strip container. The colour of the control window must match that of the colour interval at the top (0 mmol/L). If the test strip shows a different colour, do not use it. Hold the test strip so that the application area and arrows are facing upwards.
  • Page 42 4.3 Performing a blood glucose test...
  • Page 43 The meter carries out a display test (for details see page 87), then shows the code number. Is this the number printed on the test strip container? If not, check that you really did insert the coding chip from the new pack. If you are using the right coding chip but the number in your display is wrong, please call the Accu-Chek Customer Careline free on 0 800 701000 (UK) or 1 800 709600 (Ireland).
  • Page 44 4.3 Performing a blood glucose test...
  • Page 45 Check that the correct date and time are displayed. Do not carry out any tests if the code number in the display is not the same as the number on the test strip pack. Incorrect coding produces incorrect results. Sometimes the error can be significant, causing the wrong therapeutic decision to be taken and so producing adverse health effects.

  • Page 46: In-Meter Dosing

    4.3 Performing a blood glucose test In-meter dosing If you have opted for in-meter dosing, proceed as follows: Massage a fingertip to stimulate the circulation and make blood collection easier. Use the finger pricker to prick the side of the massaged fingertip.
  • Page 47 Apply the drop of blood on to the middle of the orange-coloured, square application area (pad). It is OK to touch this area when applying blood, but do not attempt to spread the blood. If you suspect the amount of blood may not suffice, you may apply a second drop within 5 seconds.
  • Page 48 4.3 Performing a blood glucose test...
  • Page 49 The hourglass symbol indicates that testing is in progress. The meter beeps again after about 5 seconds to signal that the test is complete. The result appears in the display and is automatically saved together with the date and time. Remove the test strip from the meter, which will now automatically turn off.
  • Page 50 4.3 Performing a blood glucose test...

  • Page 51: Plausible Results

    Plausible results Your Accu-Chek Active meter measures blood glucose within a defined range (0.6-33.3 mmol/L). Values outside this range are displayed as “Lo”- meaning the result is less than 0.6 mmol/L - or “Hi”- meaning the result is greater than 33.3 mmol/L. If you applied too little blood, please repeat the test with a new test strip.
  • Page 52 4.3 Performing a blood glucose test...
  • Page 53 Turn over the test strip to reveal the round control window on the back. On the label of the test strip container is a colour scale with blood glucose values printed alongside. Select the blood glucose value that best approximates the reading you obtained. Compare the colour of the control window with the colour you selected on the label.

  • Page 54: Implausible Results

    4.3 Performing a blood glucose test Implausible results If the displayed result does not reflect the way you feel or seems unusually high or low, or if colours do not match, please check the following: With your Accu-Chek Active meter, are you using only Accu-Chek Active test strips? Have you really used a test strip from a pack with the same code number as that displayed by your Accu-Chek Active meter?
  • Page 55 Was the test strip container you are presently using kept properly closed? Have the test strips expired? Have the test strips been kept under suitable temperature conditions (i.e. not in a car in very hot or cold weather)? If the answer to all these questions is “yes”, carry out a quality control check with a new test strip as described in Chapter 6.
  • Page 56 4.3 Performing a blood glucose test...

  • Page 57: Out-Of-Meter Dosing

    Out-of-meter dosing The test procedure is mostly identical with “Performing a blood glucose test” on page 38. Follow the instructions given there up to the point where you are instructed to apply blood. Clean and massage the site you intend to collect blood from (for example, an ear lobe).
  • Page 58 4.3 Performing a blood glucose test Pull the strip out of the meter. The two symbols (blood drop and test strip) are flashing. You now have 20 seconds to apply blood to the test strip and re-insert it before the meter switches off. After 15 seconds a beep tone once per second indicates that the time for measurement has expired.
  • Page 59 Apply the drop of blood to the middle of the orange-coloured pad. It is OK to touch this application area when applying blood, but do not attempt to spread the blood. Gently push the test strip back into the test strip slot of your Accu-Chek Active meter, until you feel it click into place.
  • Page 60 4.3 Performing a blood glucose test...

  • Page 61: Testing By Healthcare Professionals

    The meter beeps again after about 10 seconds to signal that the test is complete. The result appears in the display and is automatically saved together with the date and time. Testing by healthcare professionals The out-of-meter dosing feature of the Accu-Chek Active meter makes it ideal for testing in a professional environment.

  • Page 62: Using Accu-Chek Active As An Electronic Diary

    Using Accu-Chek Active as an electronic diary 5.1 Results memory Your Accu-Chek Active meter has a 200-value memory for saving results together with date and time. You do not need to save a result specially; the meter does it all for you. Once all the memory locations are full, the meter automatically erases the oldest entry.
  • Page 63 In addition to results, your meter also stores all relevant additional information and display messages. For example, results flagged as control results are displayed together with a bottle symbol incorporating the letter “C”. Results obtained at a temperature outside the permitted range are displayed together with a thermometer symbol.

  • Page 64: Retrieving Results

    5.2 Retrieving results...
  • Page 65 To use the memory functions of your Accu-Chek Active meter, you must turn it on in Memory Mode. Briefly press the M button (for less than 3 seconds). In the display you see the following: at top left, “mem” (short for “memory”) followed by the most recent result (in memory location “1”), together with the time and date.
  • Page 66 5.2 Retrieving results...
  • Page 67 To recall earlier results (in memory locations 2-200): Press the S button once to move back one result in time. As long as you keep the button pressed, the number of the memory location is displayed. As soon as you release the button, the result appears.
  • Page 68 5.2 Retrieving results...

  • Page 69: Finding The 7 Or 14 Day Average Of Glucose Results

    Finding the 7 or 14 day average of glucose results As well as just showing the results in memory, your Accu-Chek Active meter can calculate and display average values for the last 7 or 14 days. Start by pressing the M button to turn on your Accu-Chek Active meter in Memory Mode.
  • Page 70 5.2 Retrieving results...
  • Page 71 Then press the M and S buttons again at the same time. The display changes; the figure shown is now the average value for the last 14 days. To exit from the “average” screen, press the S button. The display reverts to the last result shown before the average value.
  • Page 72 5.2 Retrieving results longer than 3 seconds...

  • Page 73: Clearing (Erasing) Results From Memory

    Clearing (erasing) results from memory You can clear the current value (and only this) from memory. This feature is useful, for instance, if you have obtained an implausible result. Both the result and the time and date information are erased, though the memory location remains occupied.
  • Page 74 5.2 Retrieving results longer than 3 seconds longer than 5 seconds...
  • Page 75 Keep the M and S buttons pressed together for longer than 3 seconds. The current result is displayed. Keep the M and S buttons pressed together for longer than 5 seconds. You will hear 5 beeps. All information relating to the current result is cleared and set to zero.

  • Page 76: Downloading Data To A Pc

    5.3 Downloading data to a PC General information about data downloading Roche Diagnostics offers a variety of special software programs (e.g. Accu-Chek Compass, and the Accu-Chek Smart Printer System) to expand the memory functions integrated in your Accu-Chek Active meter. Such programs enable you and your doctor to manage your data more effectively and, through graph and table views, make it easier for you to understand your self-testing data.
  • Page 77 For data downloading you need a suitable PC program as well as the Accu-Chek Infrared Cable. For further information please contact the Accu-Chek Customer Careline 0800 701000 (UK) or 1 800 709600 (Ireland) (see Chapter 10.4). Data can only be evaluated on a PC as long as you have set the full date and time (see Chapter 3.2).
  • Page 78 5.3 Downloading data to a PC longer than 3 seconds...
  • Page 79 Downloading procedure To download data, proceed as follows: Set up the program and infrared cable according to manufacturer’s instructions so you can start data transfer with a mouse click. Position your Accu-Chek Active meter about 10 cm from the infrared cable. Point the two infrared windows towards one another.
  • Page 80 5.3 Downloading data to a PC...
  • Page 81 Start downloading at the PC. The PC sends an instruction to the Accu-Chek Active meter. During active downloading, “PC” remains constant in the display On completion of downloading, “End” appears in the display. Following the download you can turn off your Accu-Chek Active meter with the M button, if the PC has not already shut down the meter.

  • Page 82: Checking Accu-Chek Active

    Checking Accu-Chek Active 6.1 Quality control testing with control solution To ensure your results are always dependable, you must periodically check the performance of your Accu-Chek Active meter. Perform a quality control test:...
  • Page 83 after you have opened a new pack of Accu-Chek Active test strips and consequently replaced the coding chip, after you have inserted a new battery, after you have cleaned your Accu-Chek Active meter, if you have reason to doubt the validity of a result.

  • Page 84: Preparing For The Quality Control Test

    6.2 Preparing for the quality control test...
  • Page 85 For the quality control test, please have the following items ready: your Accu-Chek Active meter with the coding chip inserted, the pack of Accu-Chek Active test strips you took the coding chip from, the Accu-Chek Active Control solutions. Carefully read the pack inserts that came with the test strips and the control solutions, and select a control solution.

  • Page 86: Quality Control Test Procedure

    6.3 Quality control test procedure Remove a test strip from its container. Close the container immediately. The cap contains a drying agent which ceases to function if the container is left open, rendering the test strips unusable. Check the round control window on the back of the test strip against the colour scale printed on the test strip container.
  • Page 87 Hold the test strip so that the application area and arrows are facing upwards. Gently push the test strip in the direction of the ➃ arrows into the test strip slot of your Accu-Chek Active meter, until you hear it click into place. Inserting the test strip automatically puts the meter in Test Mode.
  • Page 88 6.3 Quality control test procedure...
  • Page 89 The meter performs a display test lasting 2 seconds. Check that all the segments making up the numerals (“ ” or “ 88.8 ”) are properly displayed. If a segment is missing, test results may be displayed inaccurately (e.g. through being confused with ).
  • Page 90 6.3 Quality control test procedure...
  • Page 91 When the display test has been successfully completed and the code number matches, your Accu-Chek Active meter is ready for testing. The display screen that follows signals: That the test strip has been inserted. The flashing drop symbol is your cue to apply the control solution (blood in the case of a real test).
  • Page 92 6.3 Quality control test procedure...
  • Page 93 Apply one drop of the selected control solution to the test pad of the strip. Your Accu-Chek Active meter beeps briefly to acknowledge application of solution and to announce the start of testing. After 5 seconds a second beep tone indicates that testing is complete, and the result appears in the display.
  • Page 94 6.3 Quality control test procedure ® Active Control mg/dL mmol/L 36 – 66 2,0 – 3,7 2 131 – 177 7 ,3 – 9,8 Values are for illustration only. Now check that the displayed value is within the permitted range. Examine the test strip container and locate the “Accu-Chek Active Control”...
  • Page 95 If you performed the test with Accu-Chek Active Control 1, refer to row 1 for the permitted range. If you performed the test with Accu-Chek Active Control 2, refer to row 2 for the permitted range. If the result is within the stated range, you need to still carry out a visual plausibility test.
  • Page 96 6.3 Quality control test procedure...
  • Page 97 Turn over the test strip to reveal the round control window on the back. On the label of the test strip container is a colour scale with blood glucose values printed alongside. Select the blood glucose value that best approximates the reading you obtained. Compare the colour of the control window with the colour you selected on the label.

  • Page 98: Performing A Full Display Check

    6.4 Performing a full display check longer than 3 seconds...
  • Page 99 The standard power-on display test checks the most important display elements. To verify that all of the elements are functioning correctly, you can carry out a full test. Press and hold down the M and S buttons together for longer than 3 seconds.

  • Page 100: Keeping Your Meter In Tip-Top Condition

    Keeping your meter in tip-top condition Your Accu-Chek Active meter has no moving parts and so will not suffer any mechanical wear and tear. As with any precision instrument, however, you will need to look after it carefully to keep it at its best.

  • Page 101: Cleaning Your Accu-Chek Active Meter

    7.1 Cleaning your Accu-Chek Active meter Accu-Chek Active utilises an optical measuring method that relies heavily on all of its components being clean. Be sure to clean the meter, therefore whenever it is showing signs of soiling, however slight (especially on the test strip guide or the measurement optics located below it), whenever you open a new pack of test strips, every 2 months at the latest.
  • Page 102 7.1 Cleaning your Accu-Chek Active meter...
  • Page 103 Clean the measurement optics carefully with nothing other than cold water, soft lint-free cloths and cotton swabs. For disinfection you may use 70 % alcohol. Any other cleaning agents may damage the meter or impair its measuring function. Slide off the test strip guide towards you (see illustration). After removal of the test strip guide from the meter, clean it with cold water.
  • Page 104 7.1 Cleaning your Accu-Chek Active meter...
  • Page 105 Wipe the measurement optics components with a soft lint-free cloth and/or a cotton swab. The cloth/cotton swab may be slightly moistened with water or 70% alcohol. Make sure that no liquid enters the meter itself. Avoid scratching the measurement optics, as this will impair the measuring function. When all of the components are thoroughly dry, you may slide the test strip guide back onto the meter.

  • Page 106: Cleaning And Disinfection In The Professional

    7.1 Cleaning your Accu-Chek Active meter Cleaning and disinfection in the professional environment Be sure to observe all relevant Health and Safety regulations. A potential infection risk exists. Medical staff and other persons using Accu-Chek Active to test blood glucose from more than one patient must be aware that any item coming into contact with human blood is a potential source of infection.
  • Page 107 For cleaning use only cold water and cotton swabs. 6 % formal- dehyde solution may be used for disinfection. Please take into account the time it takes for the agents used to act. Any other cleaning agents may damage the meter or impair its measuring function.

  • Page 108: Battery Life And Battery Replacement

    7.2 Battery life and battery replacement...
  • Page 109 A new battery provides enough power for about 1,000 tests. When you first see the battery symbol displayed, there is still enough power for about 50 tests, though we recommend that in this event you replace the battery as soon as possible. By then the battery will have been considerably drained, and changeable conditions (cold surroundings) can affect its performance even further.
  • Page 110 7.2 Battery life and battery replacement Slide the battery compartment back into the meter and press gently inwards until it clicks home. After replacing the battery, check the performance of the monitor as described in Chapter 6. If you complete the replacement within about 1 minute, the date and time settings will be retained.

  • Page 111: Measurement And Storage Conditions

    7.3 Measurement and storage conditions When testing blood glucose, pay close attention to the following points. They affect the dependability of your Accu-Chek Active meter and the accuracy of your results. Temperature range For performing blood glucose tests the permitted range is from +10 °C to +40 °C.
  • Page 112 7.3 Measurement and storage conditions Do not use results obtained at the limits of the permitted temperature range as a basis for therapeutic decisions. Never try to speed up warming or cooling of your Accu-Chek Active meter artificially (e.g. by placing it on a radiator or in a refrigerator). Doing so can damage your meter and cause it to give incorrect results.
  • Page 113 Atmospheric humidity Relative humidity must be below 85%. Sudden changes in temperature cause condensation within the meter. You may find you are unable to turn on your Accu-Chek Active. Allow the meter to return slowly to room temperature, and never keep it in a room that is likely to harbour condensation (e.g.

  • Page 114: Summary: All The Display Messages On Your

    Summary: All the display messages on your Accu-Chek Active meter 8.1 About the display messages When you use your Accu-Chek Active meter, various letters and symbols will appear on the display, at times also error messages. Some of these display messages, those occurring in routine use, have already been explained.

  • Page 115: Messages And Symbols

    8.2 Messages and symbols This message appears ... and means: in Memory Mode This is a value saved in ● ● memory. (flashing) when a result You are in the process ● ● is being cleared of clearing a value from memory.
  • Page 116 8.2 Messages and symbols This message appears ... and means: in Test Mode The ambient temperature ● ● when the result is displayed is/was close to the limit ● (Test and Memory) at the time of testing. Do not use the result as a basis for therapeutic decisions.
  • Page 117 This message appears ... and means: during testing The test is in progress. ● ● during testing, when This is/was a ● ● enabled quality control test. attached to results in ● memory in Memory Mode The figure is the 7/14 day ●...
  • Page 118 8.2 Messages and symbols This message appears ... and means: in Test Mode The light is too bright, ● ● testing is not possible. Please move to another location. (flashing) in Test Apply a drop of blood ● ● Mode now.

  • Page 119: Troubleshooting

    8.3 Troubleshooting This error message means ... The test strip has been inserted incorrectly. Insert the strip, test pad upwards, in the direction indicated by the arrows, until it snaps into place. The wrong coding chip is inserted. This coding chip does not belong to Glucose test strips from the Glucotrend or Accu-Chek Active blood glucose systems.
  • Page 120 8.3 Troubleshooting Measurement optics error. Clean the measurement optics (Chapter 7.1). Check that the test strip is lying flat and straight in the test strip guide. If the message persists, the meter has a fault. Please call your customer support and service centre. Although rarely occuring - you applied too little blood to the strip.
  • Page 121 The test strip was not fully inserted, was moved during testing, or was dosed with blood too soon. Repeat the test with a new test strip and ensure that it snaps into place. The coding chip is missing or has a fault. The Accu-Chek Active meter has a fault and cannot be used.

  • Page 122: Possible Sources Of Error

    8.4 Possible sources of error If you receive frequent error messages or if you often obtain implausible results, please check the following: With your Accu-Chek Active meter, are you using only Accu-Chek Active test strips? Does the battery still have enough power, and is it properly inserted? Have you carefully read the reference manual and carried out tests as instructed?
  • Page 123 Are the test strips and/or control solution still within the stated expiry date? Have you cleaned your Accu-Chek Active meter (especially the test strip guide and measurement optics) as instructed in Chapter 7.1? Have you used only test strips with a code number matching that displayed by the meter? If you have observed all these points and still are having problems, please contact the Accu-Chek Customer Careline.
  • Page 124 On the finger pricker itself and on the packaging of Accu-Chek Softclix Lancet you may encounter the following symbols, shown here with their meaning: Please read this note with special care For single use only The lancets may only be used up to the expiry date specified on the box.

  • Page 125: Accu-Chek Softclix

    9 Accu-Chek Softclix Introduction Accu-Chek Softclix is an easy to use finger pricking device for obtaining blood from the tip of the finger or the earlobe virtually without pain. Penetration depth can be adjusted precisely to suit individual skin requirements. The Accu-Chek Softclix finger pricker is intended for patient self-monitoring by a single person.

  • Page 126: The Accu-Chek Softclix At A Glance

    9.1 The Accu-Chek Softclix at a glance Comfort Dial (for selecting penetration depth) Notch Protective cap Accu-Chek Softclix lancet Lancet holder Semi-circular cutout Ejector Transparent release button Priming button...

  • Page 128: Selecting The Penetration Depth Of Your

    9.2 Selecting the penetration depth of your Accu-Chek Softclix finger pricker Depth of penetration should be selected so that only the amount of blood necessary for testing is obtained. For this purpose Accu-Chek Softclix can be set to different penetration depths ranging from 0.5 to 5.5.
  • Page 129 Number 0.5 corresponds to the smallest depth of penetration and number 5.5 the greatest. When selecting the individual penetration depth it is recommended to start with level 1 or 2 to see if the amount of blood obtained is enough to carry out the test. Thicker skin will require a higher level.

  • Page 130: Using The Accu-Chek Softclix Finger Pricker

    9.3 Using the Accu-Chek Softclix finger pricker 1. Pull off the Accu-Chek Softclix cap. Insert a new Accu-Chek Softclix lancet in the lancet holder and push it in until it clicks. Remove the protective cap from the lancet with a twisting motion. To avoid injuries, keep cap and replace on lancet before discarding.
  • Page 131 5. Gently press the Accu-Chek Softclix finger pricker against the side of the fingertip or earlobe and press the release button. Take care not to push against the priming button or to impede its free movement. Wait a few seconds to allow a droplet of blood to form or gently squeeze the fingertip to develop a drop of blood.
  • Page 132 9.3 Using the Accu-Chek Softclix finger pricker Selecting the Puncture Site The best place to take capillary blood is from the side of a fingertip as it has the best blood supply and registers the least pain. Preparing Fingertip or Earlobe Wash your hands in warm water and dry them well.
  • Page 133 Safety Remarks Only use a Softclix lancet with the Accu-Chek Softclix device since the use of other lancets may prevent or impair proper function of Accu-Chek Softclix. Important note for Healthcare Professionals: If handling devices returned after use by patients, please ensure that the patient has removed the used lancet from Accu-Chek Softclix prior to handling the device.

  • Page 134: Appendix

    10 Appendix 10.1 Technical data Meter type Accu-Chek Active Catalogue number/ See type plate on the serial number back of the meter Test principle Determination of glucose in fresh capillary blood by reflectance photometry. When using different specimen material please refer to the package insert that came with the Accu-Chek Active test strips.
  • Page 135 Automatic power-off 1–2 minutes after last button press Power supply 1 lithium battery type CR2032 or type DL2032 Battery life approx. 1,000 tests in one year Safety class Interface infrared interface, LED/IRED Class 1 System operating temp. 10 – 40 °C Atmospheric humidity up to 85% relative humidity Storage temperature...

  • Page 136: System Components

    10.2 System components With your Accu-Chek Active meter use only Accu-Chek Active test strips. These are available from your pharmacist. For quality control testing of your Accu-Chek Active meter use only Accu-Chek Active Control solutions (see Chapter 6). For virtually pain-free blood sampling we recommend the Accu-Chek Softclix finger pricker and Accu-Chek Softclix Lancet lancets.
  • Page 137 For healthcare professionals we recommend the Accu-Chek Softclix Pro finger pricker and special lancets Accu-Chek Softclix Pro Lancet, or Safe-T-Pro disposable lancet devices. All of the system components are carefully matched. With your Accu-Chek Active meter use only Accu-Chek Active test strips. Any other test strips will give incorrect results.

  • Page 138: Manufacturer's Warranty And Guarantee

    10.3 Manufacturer’s warranty and guarantee Manufacturer’s warranty: As part of the Accu-Chek Commitment, Roche Diagnostics warrants that the meter and finger pricker shall be free from detects in material and workmanship under the terms as specified on the warranty card. Your statutory rights are not affected.
  • Page 139 Be sure to fill out your warranty card that came with your Accu-Chek Active system and return to Roche Diagnostics.

  • Page 140: Customer Support And Service

    Please note that any repair, adjustment, or other change of the meter must only be performed properly by persons who have been authorised by Roche Diagnostics. If you suspect that the meter has a fault, please start by contacting the Accu-Chek Customer Careline.

  • Page 141: Alphabetical Index

    11 Alphabetical index Accu-Chek Softclix 123ff. Ambient temperature 114, 119 Atmospheric humidity 111, 133 Average value 10, 67ff., 93, 115 Battery 5, 18, 81, 106ff. Battery capacity 11, 114, 133 Blood application 10, 43ff., 55ff., 59, 116 Blood collection 37, 44, 55, 128 Causes of error 120ff.
  • Page 142 Electromagnetic interference 111, 118 Enabling and disabling the beep tone Erasing results 71ff. Error messages/error symbols 112-119 Finger pricker 36, 44, 55, 59, 124ff. Infrared cable 75, 77 Infrared interface 7, 9, 75, 123 Interferences Leap year Light conditions 110, 111 Measurement optics 10, 52, 95, 105, 118 Measuring blood glucose...
  • Page 143 Sample material Saving results 60ff. Service Set Mode 17, 23ff Setting the date 25ff. Setting the time 25ff. Setting the year Shut-off time 11, 39, 85, 133 Shut-off, automatic 47, 73, 93, 97, 133 Special testing situations 55, 59 Storage conditions 109ff., 120 Sun symbol 110, 116...
  • Page 144 0088 ACCU-CHEK and SOFTCLIX are trademarks of Roche. © 2006 Roche Diagnostics. All rights reserved. Distributed by: Roche Diagnostics Limited Charles Avenue, Burgess Hill West Sussex, RH15 9RY www.accu-chek.co.uk UK Freephone number: 0800 701 000 ROI Freephone number: 1 800 709 600...

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