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Owner's Manual
for Gocycle
®
GS
Version August 2018
www.gocycle.com

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Summary of Contents for Gocycle GS

  • Page 1 Owner’s Manual for Gocycle ® Version August 2018 www.gocycle.com...
  • Page 2: Table Of Contents

    Labelling for USA Type 1 & Type 2 Configuration ................ 24 Gocycle Lithium Battery........................... 25 Important Information: Lithium-Ion Batteries ................25 Getting to Know Your Gocycle Lithium Battery ................25 Gocycle Lithium Battery: Usage ......................26 Gocycle Lithium Battery: Care and Maintenance ................31...
  • Page 3 Owner’s Manual for GS, August 2018 Shipping and Handling of Lithium Batteries .................. 31 Battery Pack Disposal ......................... 31 Maximising Your Gocycle’s Motor Performance and Reliability ..........31 Heat and Over-Temperature Protection ..................32 Maintenance and Adjustments ....................... 34 Maintenance and Service ........................34 Service interval ............................
  • Page 4: Disclaimer, Copyrights And Trademarks

    Lockshock™, Shocklock™ and Performance Commuting™ are trademarks of Karbon Kinetics Limited. All trademarks and the Gocycle logo may not be used without the prior written approval of Karbon Kinetics Limited, a United Kingdom Registered Company Number 4357956. © Karbon Kinetics Limited. All Rights Reserved.
  • Page 5: Standards And Conformity

    Gocycle ® Owner’s Manual for GS, August 2018 1.5 Standards and Conformity Gocycle is an electric power assisted cycle developed in accordance with: 2006/42/EC The Machinery Directive 2004/108/EC The Electromagnetic Compatibility Directive EN 15194:2009+A1 Cycles - Electrically power assisted cycles - EPAC Bicycles...
  • Page 6: Safety

    Riding any bicycle involves the risk of product damage, serious injury or even death. Such risks are increased in busy, urban environments with moving traffic. By choosing to ride a Gocycle, you assume the responsibility for these risks, and it is important that you know how to ride responsibly and to exercise proper maintenance to minimise such risks and potential damage.
  • Page 7: Modifications And Refinishing

    Understand your Gocycle and its intended use. Using your Gocycle in the wrong manner or for the wrong purpose can be dangerous and may impact the service life of the product.
  • Page 8: Stopping The Gocycle

    Gocycle to a complete stop. Do not release the brakes until it is safe to do so.
  • Page 9: Limited Life Span

    See Section 6.3 Visual Inspection Guide for parts of the Gocycle that require visual inspection from time to time. An impact to your Gocycle, either major or minor, can cause stress and fatigue on the Gocycle and its components or compromise the integrity of the electronics, including the battery, electronic controller, motor drive system or wiring.
  • Page 10 Gocycle ® Owner’s Manual for GS, August 2018 SAFEFY! Please ensure that you visit www.gocycle.com/safety at least once every three months to check if there are any Technical Bulletins relating to your model and frame number. Having your contact email as the main registered email with the GocycleConnect App is strongly advised.
  • Page 11: Warranty

    Please complete the Setup process on the GocycleConnect App to register your Gocycle for warranty and in order to stay informed of important safety notices. 3.2 Gocycle Frame Number Your Gocycle comes with a unique identifier called a frame number, positioned on the rear of the Gocycle. An example is shown below: Frame number...
  • Page 12: Setup, Configuration, And Getting Started

    Gocycle ® Owner’s Manual for GS, August 2018 ETUP ONFIGURATION ETTING TARTED 4.1 Setup www.vimeo.com/gocycle 4.2 What’s in the Small Parts Bag © Karbon Kinetics Limited. All Rights Reserved.
  • Page 13: Warning! Take Care During Assembly

    During assembly or disassembly, do not over-fold the Cleandrive more than is necessary to engage or disengage the Gocycle Lockshock™. Over-folding the Cleandrive can cause the internal cables to become taut and in some cases may result in cables becoming disconnected, ultimately affecting the operation of the product.
  • Page 14: Handlebar Reach Adjustment

    Gocycle ® Owner’s Manual for GS, August 2018 4.4 Handlebar Reach Adjustment Reach adjustment In addition to Gocycle’s patented Vgonomic adjustment (changing the effective cross-bar length when lowering or heightening the saddle), it is also possible to make further adjustments to accommodate most riders comfortably by changing the handlebar reach.
  • Page 15 Gocycle ® Owner’s Manual for GS, August 2018 Completely remove the quick release. The handlebar stem adjuster has two A. Top positions: position Use the top position for aft adjustment. (Shorter rider: least reach, handlebars closest to saddle). Use the lower position for forward B.
  • Page 16 Gocycle ® Owner’s Manual for GS, August 2018 With the quick release inserted and in the open position as shown, rotate clockwise STOPPING before it is fully tight as shown below. Close the quick release lever. The lever should feel harder to close at it reaches a 90- degree position.
  • Page 17: Assembling The Seatpost Tool Holder

    Gocycle ® Owner’s Manual for GS, August 2018 4.5 Assembling the Seatpost Tool Holder Orientate the Tool Holder as shown Locate the Snap Rail Tool Holder above the saddle rails as shown. Apply pressure onto the right hand side of the Snap Rail Tool Holder until this side is properly located onto the right saddle rail.
  • Page 18 Gocycle ® Owner’s Manual for GS, August 2018 Insert the 4mm Allen key supplied with the Gocycle. Tool Holder installation is complete. © Karbon Kinetics Limited. All Rights Reserved.
  • Page 19: Assembling The Front And Rear Reflectors

    Owner’s Manual for GS, August 2018 4.6 Assembling the Front and Rear Reflectors Front and rear reflectors are supplied as standard with your Gocycle and can be found in the small parts bag. Reflector angles and mounting positions may vary from region to region. Consult your local regional authority to confirm local requirements.
  • Page 20 Gocycle ® Owner’s Manual for GS, August 2018 Place the bracket around the upper seat post and tighten, using a screwdriver, to secure in a position as shown Mount the rear (red) reflector onto the bracket and listen for a “click”...
  • Page 21 Gocycle ® Owner’s Manual for GS, August 2018 To install the front reflector: Open the reflector bracket Place the bracket around the upper stem and tighten, using a screwdriver, to secure in the position as shown © Karbon Kinetics Limited. All Rights Reserved.
  • Page 22 Gocycle ® Owner’s Manual for GS, August 2018 Mount the front (white) reflector onto the bracket and listen for a “click” Adjust the bracket to ensure that the reflector is vertical Fix the assembled reflector in a vertical position as shown...
  • Page 23: Assembling The Bell

    Gocycle ® Owner’s Manual for GS, August 2018 4.7 Assembling the Bell Bell and mounting bracket (Supplied in small parts bag) Clip the mounting bracket over the left brake lever as shown Tighten the bell mounting bracket with a Torx T10 to 2-3 Nm.
  • Page 24 Gocycle ® Owner’s Manual for GS, August 2018 Assembled bell © Karbon Kinetics Limited. All Rights Reserved.
  • Page 25: Labelling For Usa Type 1 & Type 2 Configuration

    Gocycle ® Owner’s Manual for GS, August 2018 4.8 Labelling for USA Type 1 & Type 2 Configuration © Karbon Kinetics Limited. All Rights Reserved.
  • Page 26: Gocycle Lithium Battery

     Your battery has been designed for use with generation-three (G3) and GS Gocycle. Note: the G3 battery can be used also with G2 Gocycles. Do not use the battery with any other product.
  • Page 27: Gocycle Lithium Battery: Usage

    Gocycle ® Owner’s Manual for GS, August 2018 5.3 Gocycle Lithium Battery: Usage 5.3.1 Proper Charging Sequence Open the rubber charging port cover, as shown While holding open the rubber charging port cover, insert the charging lead as shown Plug the charger into mains electricity and turn on (where applicable) ©...
  • Page 28 When the battery is fully charged (10 LEDs showing on the dashboard display (G3) or 100% on the GocycleConnect App for GS), turn off the mains electricity. Remove the charging lead and replace the rubber charging port cover...
  • Page 29 Gocycle ® Owner’s Manual for GS, August 2018 BEST PRACTICE! With the battery fully charged and the charger disconnected, turn the battery off by placing it into Sleep Mode. See section 5.3.3 Returning the Battery to Sleep Mode for more information. In any...
  • Page 30 5.3.2 Battery Operation Mode (Wakes the Battery for Use) The battery must be in Operation Mode before you can use your Gocycle. If the battery is not in Operation Mode, the Gocycle GS motor and Bluetooth to connect to your smart phone will not function.
  • Page 31 Operation Mode before attempting to ride. If the Gocycle is plugged into the charger and the charger is charging, it will never enter Sleep Mode. If your Gocycle G3 or GS is inactive for over 30 hours it will enter Deep Sleep Mode. In this mode, the battery will not accept charge unless the Gocycle is turned on.
  • Page 32: Gocycle Lithium Battery: Care And Maintenance

    Never attempt to transport your lithium-ion battery by air without first seeking the prior approval of your airline. Do not discard any of the battery packaging materials. 5.6 Battery Pack Disposal When your Gocycle lithium battery has reached the end of its service life, you must recycle or dispose of it properly: ...
  • Page 33: Heat And Over-Temperature Protection

    As with a car, top speed and range (related to fuel consumption) are difficult to define as both factors are greatly affected by a large number of variables. For the Gocycle, this is including but not limited to rider weight (including clothing and luggage), tyre type, tyre pressure, terrain, surface texture, wind conditions and of course, how much pedal input the rider is providing.
  • Page 34 Gocycle ® Owner’s Manual for GS, August 2018 Caution! During and shortly after use, the motor area (highlighted) will be hot to touch! WARNING! Extreme caution should be used when attempting to touch any part of the motor after it has been in operation—the same caution you would use in the kitchen with hot pots or pans or...
  • Page 35: Maintenance And Adjustments

    The following information details mandatory inspection points to be completed every 3 months/ 500 miles (whichever is sooner) of Gocycle ownership. This is to ensure your Gocycle is safe to ride and operating at peak performance. If you find any of the following items to be damaged or incorrectly adjusted then please seek immediate assistance from your nearest Authorised Gocycle Service Centre who will help rectify any issue.
  • Page 36 Gocycle. Nevertheless, you must inspect the Gocycle every 500 miles to see if any of the components have cracks and need replacing. To do this, clean the Gocycle thoroughly with a damp cloth. Wipe away all dust or dirt. Look carefully at all the components under good lighting.
  • Page 37 (Section 6.14 for adjustment) 15. Check both brakes are operating correctly and levers cannot be pulled to the bar 16. Ensure Gocycle Firmware is up to date. Go to Settings in your GocycleConnect App and scroll down to Firmware.
  • Page 38 Gocycle ® Owner’s Manual for GS, August 2018 © Karbon Kinetics Limited. All Rights Reserved.
  • Page 39: Cleaning And Preventing Corrosion

    6.4 Cleaning and Preventing Corrosion We do not recommend that you ride your Gocycle in heavy rain or store it in damp or wet areas. Please read 2.7 Riding in Wet, Cold or Icy Conditions for safety recommendations for riding in wet conditions.
  • Page 40 As part of regular maintenance or in the event that your Gocycle Lockshock™ develops a noise whilst riding, the Lockshock™ can be lubricated using a suitable silicone lubricant. With the Gocycle supported, remove the Lockshock pin and rotate the Lockshock™...
  • Page 41: Adjusting The Shifting

    As with all hydraulic brakes, for the best possible performance, we recommend that the hydraulic brakes on your Gocycle are bled every 12 months. We advise that your Gocycle brakes are bled by a skilled bicycle mechanic with experience with bleeding hydraulic cycle brakes.
  • Page 42 Gocycle ® Owner’s Manual for GS, August 2018 6.7.2 Replacing the Brake Pads 6.7.2.1 Replacing the Front Brake Pads Locate and remove the six securing bolts on the motor cover Remove the motor cover © Karbon Kinetics Limited. All Rights Reserved.
  • Page 43 Gocycle ® Owner’s Manual for GS, August 2018 Locate and remove the two calliper securing bolts Slide the calliper off the disk rotor © Karbon Kinetics Limited. All Rights Reserved.
  • Page 44 Gocycle ® Owner’s Manual for GS, August 2018 Compress the split pin using a pair of pliers, as shown. With the split pin compressed, pull the pin out using a pair of pliers. Carefully push the brake pads from the top of the calliper, as shown.
  • Page 45 Gocycle ® Owner’s Manual for GS, August 2018 Pinch both brake pads and remove from the calliper. CAUTION! The pads are sprung. Be careful not to accidentally release the spring. Replace the brake pads as necessary before reassembly. Replace the brake pads as necessary.
  • Page 46 Gocycle ® Owner’s Manual for GS, August 2018 Replace the split pin to secure the brake pads in position. Using pliers, bend open the split pin to lock it in place. WARNING! Do not attempt to ride your Gocycle without re-installing the brake pads and securing split pin.
  • Page 47 Gocycle ® Owner’s Manual for GS, August 2018 Replace the motor cover Replace the six motor cover securing screws. Tighten to a torque of 3–4Nm. WARNING! The braking performance of new brake pads will increase over time. Ensure that you “bed-in” your brakes by performing a number of stops.
  • Page 48 Gocycle ® Owner’s Manual for GS, August 2018 6.7.2.2 Replacing the Rear Brake Pads Locate the two rear calliper securing bolts, shown. Slide the calliper off the disk rotor. Compress the split pin using a pair of pliers, as shown.
  • Page 49 Gocycle ® Owner’s Manual for GS, August 2018 With the split pin compressed, pull the pin out using a pair of pliers. Pinch both brake pads and remove from the calliper. CAUTION! The pads are sprung. Be careful not to accidentally release the spring.
  • Page 50 Gocycle ® Owner’s Manual for GS, August 2018 Replace the brake pads as necessary. Pinch together with the spring and reassemble into the calliper. Replace the split pin to secure the brake pads in position. Using pliers, bend open the split pin to lock it in place.
  • Page 51 Gocycle ® Owner’s Manual for GS, August 2018 Replace both calliper securing bolts. Secure to a torque of 6-8 Nm. Ensure that the brake calliper is parallel to the disk rotor when tightened in order to prevent disk rub. WARNING! The braking performance of new brake pads will increase over time.
  • Page 52: Adjusting The Pitstopwheel® Quick Release Cam Levers

    Gocycle ® Owner’s Manual for GS, August 2018 6.8 Adjusting the PitstopWheel® Quick Release Cam Levers All three PitstopWheel® quick release cam levers should have equal resistance when closing or opening. As per the pre-ride checks there must be a maximum of 10mm free play measured at the tip of the cam lever when open.
  • Page 53 Gocycle ® Owner’s Manual for GS, August 2018 Fit the PitstopWheel® onto the hub, close all three quick release levers, rotate the red Pitstoplock™ to the “locked” position. Remove the three black rubber grommets as indicated by the arrows. Rotate the Pitstoplock™ to the unlocked position.
  • Page 54 Gocycle ® Owner’s Manual for GS, August 2018 Keep 2 cam levers in the closed position and open one cam lever fully so that the back edge touches the next closed cam lever. Lightly move the cam lever back and forth to gauge the extent of the free play.
  • Page 55 Gocycle ® Owner’s Manual for GS, August 2018 Insert the 4mm Allen key into the stud and turn clockwise to reduce the cam lever free play and anticlockwise to increase cam lever free play. Hold the cam lever lightly while...
  • Page 56 Gocycle ® Owner’s Manual for GS, August 2018 3-5kg force Cross check reference: with the Pitstoplock™ in the unlocked position, there should now be an equal resistance across all three cam levers requiring 3-5kg to open an individual cam lever.
  • Page 57: Fleet Management And Tour Operators

    6.9 Fleet management and Tour Operators If you operate a fleet of Gocycles that are lent to people who are not accustomed to the Gocycle or are running a tour operating service with the Gocycle as the chosen vehicle we would highly recommend fitting the tamper proof security bolts.
  • Page 58: Checking For And Minimising Wear On The Front And Rear Hubs

    Gocycle ® Owner’s Manual for GS, August 2018 6.10 Checking for and Minimising Wear on the Front and Rear Hubs Periodically remove the rear wheel to check for hub wear Periodically remove the front wheel to check for hub wear...
  • Page 59: Tyres

    Take special care when riding in icy or wet road surface conditions. We recommend that you operate Gocycle with tyre pressures of 35 psi on the front and 40–50 psi on the rear. This will give the best balance of low rolling resistance and comfort. Running a relatively softer front acts as a “cushioning effect”, reducing shock loads to the motor fork components—...
  • Page 60: Adjusting The Headset

    ® Owner’s Manual for GS, August 2018 The size of the Gocycle rim is generally compatible with BMX-sized tyre (406x40-47) from 1.75" to 2". Because tyre construction and quality vary greatly from manufacturer to manufacturer we can only recommend that you use Gocycle approved tyres as available through the Gocycle webstore.
  • Page 61 Gocycle ® Owner’s Manual for GS, August 2018 WARNING: NEVER ADJUST THESE FRONT 3 BOLTS ADJUST THESE 2 FORK CROWN BOLTS Remove the rubber dust boot as shown and loosen the two fork crown bolts approximately 1-2 turns. Ensure that the front fork and handlebars are able to rotate independently.
  • Page 62: Adjusting The Stem Quick Release Lever

    Gocycle ® Owner’s Manual for GS, August 2018 WARNING: NEVER ADJUST THESE Ensuring that the front fork and FRONT 3 BOLTS handlebars are aligned, tighten the two fork crown bolts to 10- 12 Nm. NOTE: You will need to recheck both bolts twice to ensure that torque is even between each bolt.
  • Page 63 Gocycle ® Owner’s Manual for GS, August 2018 Remove the clock-nut as shown Install the quick release (QR) Lever and hold in the closed position, ensuring it is in the correct zone as demonstrated in the below photo. © Karbon Kinetics Limited. All Rights Reserved.
  • Page 64 Gocycle ® Owner’s Manual for GS, August 2018 Open the QR Lever to 90 degrees and slowly rotate the clock nut until it stops against the handlebar stem lower. Rotate so that one of the holes in the clock nut...
  • Page 65: Adjusting The Bearings On The Rear Hub

    WARNING! Check the hub gear bearing adjustment every 500 miles (800 km) or 3 months. Regular checks will ensure best possible performance for your Gocycle. Failure to inspect the hub gear bearing adjustment may have serious consequences and could result in serious bodily injury or even death.
  • Page 66 Gocycle ® Owner’s Manual for GS, August 2018 Remove the hub cap First, loosen the lock nut. Using (2) 14mm wrenches, adjust the rear hub gear bearing cone. Second, tighten the inner adjuster nut. © Karbon Kinetics Limited. All Rights Reserved.
  • Page 67 Gocycle ® Owner’s Manual for GS, August 2018 Between adjustments, check that the rear hub rotates in the freewheel direction. The bearing cup nuts should be tightened until the wheel does not have more than 1mm of “free” play at the rim, and the wheel is able to rotate freely.
  • Page 68: Troubleshooting

    The GocycleConnect® App has a number of diagnostics tools to assist you with troubleshooting. These tools can be access from the Settings menu. In the event that you require technical assistance to diagnose an issue, contact your Gocycle reseller or techsupport@gocycle.com in order to assist you in using the tools available as shown below.
  • Page 69: Contact Information

    Gocycle ® Owner’s Manual for GS, August 2018 ONTACT NFORMATION Gocycle is a product of Karbon Kinetics Limited, a UK-registered company. Karbon Kinetics Limited Unit 30, Barwell Business Park Chessington, Surrey KT9 2NY United Kingdom Registered number 4357956 www.gocycle.com © Karbon Kinetics Limited. All Rights Reserved.

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